Smart Technologies SMART SBID8055i-G3 Installation Manual
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Smart Technologies SMART SBID8055i-G3 Installation Manual

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Summary of Contents for Smart Technologies SMART SBID8055i-G3

  • Page 1 SMART Installation Standards...
  • Page 2 SMART Technologies ULC. Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART.

  • Page 3: Table Of Contents

    SMART I NSTALLATION TANDARDS Contents Introduction ............................. 1 Plan the installation: selecting the location ................2 Environmental factors to consider ....................2 User factors ............................8 Room control system and power management ................. 9 Technical information: preparing to mount hardware .............. 11 Product transportation ........................
  • Page 4 SMART I NSTALLATION TANDARDS Extenders ............................48 USB cable extenders ........................49 Video cable extenders ........................51 Source switching ..........................52 SMART system: configuration ....................55 Calibration and orientation ......................55 Resolution ............................55 Acoustics............................57 Other system configuration ......................61 Appendix A: Third-party referrals ....................

  • Page 5: Introduction

    SMART I NSTALLATION TANDARDS Introduction This document provides guidance for installing SMART products. It describes best practices and the standard tasks and equipment needed for a successful equipment installation. This document also provides guidance for those who wish to deviate from a standard installation by including third-party equipment.

  • Page 6: Plan The Installation: Selecting The Location

    SMART I NSTALLATION TANDARDS Plan the installation: selecting the location Selecting the proper location for your SMART interactive product is crucial for ensuring the best possible experience with the product. You need to consider a variety of factors (such as the location of light sources, a room’s ventilation, the product’s intended users and so on) as you choose the product’s ideal location.
  • Page 7 SMART I NSTALLATION TANDARDS Doors and Do not install the product near a door, gate or any other object that furniture might damage the product. Make sure the product is not near shelving units, desks or other furniture that has drawers or doors that could hit the product. Be mindful of furniture, wall décor and other room features (such as light switches and thermostats) that are already mounted to the wall.
  • Page 8 SMART I NSTALLATION TANDARDS Leave adequate space around the mounted product to ensure proper ventilation: air should circulate freely, and heat should be able to flow away from the product and its mounting equipment. SMART recommends at least of clearance on all sides of the product to 2"...
  • Page 9 SMART I NSTALLATION TANDARDS • Install ceiling tiles with better acoustic absorption: Although all types of ceiling tile offer a degree of sound absorption, some provide more sound absorption than others. Look for ceiling tiles that have a higher sound attenuation rating. This sound absorption ability is rated on a scale of 0 to 1 or as a Noise Reduction Class on the same type of scale.
  • Page 10 SMART I NSTALLATION TANDARDS 4. Repeat steps 1-3, this time placing the object’s flat edge diagonally across the wall in the other direction (if you previously placed the object diagonally from the top-left to the bottom-right, place the object from the top-right to the bottom-left). TIP: Gaps located at the center of the object indicate a concave wall, while gaps located on both ends of the object indicate a...
  • Page 11 SMART I NSTALLATION TANDARDS • Can carry weight when constructed as a load-bearing wall • Must have at least 3" (7.6 cm) between adjacent fasteners Concrete masonry unit or brick • load or non-load bearing • Can carry weight when constructed as a load-bearing wall •...

  • Page 12: User Factors

    SMART I NSTALLATION TANDARDS • There are special zoning requirements (for example, earthquakes) • The wall exceeds typical construction practices (for example, taller than 8' or 2.4 m) User factors Because SMART interactive displays are not just tools for displaying and sharing content but also for collaborating and learning, it’s important that you consider the product’s users.

  • Page 13: Room Control System And Power Management

    SMART I NSTALLATION TANDARDS Viewing Consider the seating around the mounted product. If participants will be angle and sitting at a steep angle (such as in a lecture hall) relative to the display, you area may have to adjust the installation height or angle. SMART’s interactive displays are designed for vertical mounting only: 90°...
  • Page 14 SMART I NSTALLATION TANDARDS Presence detection sensor Many of SMART’s interactive displays include some form of presence detection sensor (also called the proximity sensor) that detects movement in the room and turns on the display. If the sensors detect no movement for a particular interval, the SMART product goes into Standby. The product’s use of the proximity sensor can be adjusted or disabled in the product’s settings.

  • Page 15: Technical Information: Preparing To Mount Hardware

    SMART I NSTALLATION TANDARDS Technical information: preparing to mount hardware There are a number of factors to bear in mind as you prepare to mount a SMART interactive display: • Safe transportation of the product • Required hardware and tools •...
  • Page 16 SMART I NSTALLATION TANDARDS Ask… Description How heavy is the Transporting the product from the loading dock to the installation product? location may be possible using a cart or simply by carrying it. However, larger, heavier products may require more than a basic cart. Furniture dollies are an option in such instances.

  • Page 17: Mounting Hardware And Tools

    SMART I NSTALLATION TANDARDS Ask… Description Will you need to Some openings may not be large enough for the product to fit through rotate the easily. In this situation, you may need to rotate the product from its product to fit it recommended landscape orientation to a portrait orientation in addition through to removing the packaging.
  • Page 18 SMART I NSTALLATION TANDARDS Wall type Mounting hardware Drywall over Wood and lag screws: Threads on these screws are widely spaced. wood studs These screws have wider threads. Drywall over Toggle Bolts/Butterfly Anchors: These bolts/anchors have “wings” that steel studs open inside a hollow wall, bracing against the wall to secure the fastener.

  • Page 19: Wall Mounts

    SMART I NSTALLATION TANDARDS Although SMART products typically don’t include the tools used for installation, the installation guides list the tools you’ll need. Wall mounts The selection of mounting hardware is critical, as is the correct assessment of the wall’s load- carrying capability.
  • Page 20 SMART I NSTALLATION TANDARDS SMART offers a number of other mounting options for interactive whiteboards, including: • SMART Height Adjustable Wall Mount UX/UF • SMART Height Adjustable Wall Mount 600i3 • Fixed Unit Wall Mount If you choose a third-party option rather than one of SMART’s mounting options, use the information in this section to help choose a compatible option.

  • Page 21: Mobile Stands

    SMART I NSTALLATION TANDARDS Look for Use only mounts that have an Underwriter Laboratories (UL) or similar approval from a approval marking. This approval indicates that an independent body has regulatory body tested the mount for proper adherence to safety considerations. If the mount is not approved by a regulatory body, it may fail to support the product.
  • Page 22 SMART I NSTALLATION TANDARDS Be aware of the When moving a product mounted on a mobile stand, tipping can be a system’s center concern. The addition of other components can increase this risk by of gravity affecting the system’s center of gravity. Use the stand’s SMART recommends using mobile stands that have handles.
  • Page 23 SMART I NSTALLATION TANDARDS Minimum requirements Make sure a mobile stand meets the following requirements: Supports the The mobile stand must support the combined weight of the interactive display’s weight display and all its accessories and components. Ensure that the and size dimensions of the stand are also properly accommodated.

  • Page 24: Mounting Orientation

    SMART I NSTALLATION TANDARDS Handles Using a stand with handles will help prevent the application of pressure directly to the interactive display during transport. Applying pressure to the display’s frame directly can twist the frame during transport. Safety locking Using a stand with locking wheels will ensure the interactive display mechanism stays in place while it’s in use.
  • Page 25 SMART I NSTALLATION TANDARDS NOTE: Different SMART interactive products support multiple display to varying degrees. Consult the product’s documentation before including a particular product in a multiple-display configuration. Although a computer can support up to 16 touch-sensitive displays, the demands on the computer and graphics card increase as you add more displays.

  • Page 26: Smart Systems: Electrical Components

    SMART I NSTALLATION TANDARDS SMART systems: electrical components Use components that meet the SMART interactive displays’ requirements to ensure that the product works as expected. This section describes the components’ requirements and provides guidelines for selecting components for use with a SMART interactive product. It is best practice to use components manufactured by established, reputable companies.

  • Page 27: Room Cameras

    SMART I NSTALLATION TANDARDS Can be If an OPS requires more power than the SMART Board interactive adequately display was designed to dedicate to an OPS, it may restrain your ability powered by to power specific units. Ensure the power supply requirements of the product’s power OPS are met by the supply capabilities of the display.
  • Page 28 SMART I NSTALLATION TANDARDS NOTE: A computer typically supports only one USB camera connection, even with the use of a USB hub. Minimum requirements Use only a camera that has the following characteristics: Complies with Cameras that do not comply with the UVC specification may introduce the USB Video reduced image quality or incompatibility with other devices or might not Class (UVC)

  • Page 29: Speakers

    SMART I NSTALLATION TANDARDS Large enough to Smaller cameras can impose limitations of focus and zoom. allow adequate range of focus or zoom Good optics A camera with fine-polished glass lenses and a large aperture can provide better image quality than one with plastic lenses and a smaller aperture.
  • Page 30 SMART I NSTALLATION TANDARDS audio connection. See Acoustics on page 57 for more information about connecting external speakers and producing the best possible audio experience. SMART offers speakers for use in the classroom (such as the series) and the meeting room (such as CSR500).

  • Page 31: Microphones

    SMART I NSTALLATION TANDARDS NOTES • When substituting audio components, it is important to substitute the speakers, microphones and mixer. Substituting only part of the audio system can lead to echo and noise. • For SMART Room Systems for Skype for Business, SMART does not recommend using speakers other than those sold by SMART.

  • Page 32: Room Controls

    SMART I NSTALLATION TANDARDS Designed for Microphones can be designed for different uses (musical recordings, normal speech lectures, speeches, and so on). Ensure you choose a microphone that has a frequency response and polar pattern suited for a speaking application. Provides If you use wireless microphones, be sure to choose a wireless channel diversity...
  • Page 33 SMART I NSTALLATION TANDARDS Third-party options Refer to Appendix A: Third-Party Referrals on page 62 for a list of companies that sell this type of equipment. 29 smarttech.com/kb/171035...

  • Page 34: Smart System: Cables

    SMART I NSTALLATION TANDARDS SMART system: cables To ensure the proper functioning of a SMART product, it is important to use cables that meet the system’s requirements as closely as possible and are tested for compliance with connection standards. The system’s requirements vary according to the signal type and the distance the signal needs to be transmitted.
  • Page 35 SMART I NSTALLATION TANDARDS • When possible, use connection cables with larger internal wires (a larger diameter) to reduce signal reduction or loss over longer distances. This diameter for video and audio cables is typically 22-24 AWG, and 12-16 for speaker cables. Network and USB cables are typically in the range of 22-26AWG.

  • Page 36: Power

    SMART I NSTALLATION TANDARDS Power Power cables can be grounded (three-pronged) or ungrounded (two-pronged). Grounded power cables limit the buildup of static electricity, reducing the chances of electric shock and damage to audio systems and other sensitive equipment. SMART's hardware features a standard International Electrical Commission (IEC) interface and provides certified, country-specific power cables.

  • Page 37: Analog Audio

    SMART I NSTALLATION TANDARDS Analog audio Analog audio falls into a few categories: Unbalanced An unbalanced cable features two or more conductors, one for ground and at least one for signal. The 3.5 mm stereo cable is a commonly used unbalanced connection. It has a ground connection (sleeve), a connection for the right stereo channel (ring), and another for the left (tip).
  • Page 38 SMART I NSTALLATION TANDARDS Powered Powered connections can be balanced or unbalanced, and are only used to connect an amplifier to a speaker. Powered connections use a much heavier gauge of wire than standard connections, and the connectors will be larger than a standard connector as well. In addition, powered connections typically have a thicker, more durable jacket, enabling easier runs across floors, under stages, and so on.

  • Page 39: Digital Audio

    SMART I NSTALLATION TANDARDS Guidelines When selecting analog audio cables, look for cables that have the right gauge of wire. If possible, use analog audio cables with a larger wire gauge for powered connections, such as connecting to speakers. The gauge should be at least a 16 AWG, or a 12-14 AWG for longer distances.

  • Page 40: Rs-232 Cables

    SMART I NSTALLATION TANDARDS Guidelines There is no additional guidance for selecting digital audio cables. However, because digital optical cables are less durable, a best practice is to use shorter cables to reduce the risk of damage. Third-party options Refer to Appendix A: Third-Party Referrals on page 62 for a list of companies that sell this type of equipment.

  • Page 41: Digital Visual Interface (Dvi)

    SMART I NSTALLATION TANDARDS Guidelines When selecting RS-232 cables, make sure the cable is not a “null” modem cable. Unless they are specifically required, null modem cables should not be used except as a testing cable when troubleshooting connections. Null modem cables can be identified by the word “null” stamped on them. Null modem cables are also characterized with a crossover of the transmitter and receiver pins.

  • Page 42: Vga

    SMART I NSTALLATION TANDARDS Guidelines When selecting DVI cables, look for cables that have the following characteristics: Match the Some connectors, such as the DVI-D, work with digital equipment only. device’s Other types of connector, such as the DVI-I, can work with both analog connector type and digital connections.

  • Page 43: Hdmi

    SMART I NSTALLATION TANDARDS All pins in the The VGA cable connectors have multiple pins. Lower-cost cables might connectors fully not include them all, and this can cause operational issues. populated and wired Not longer than Running a VGA cable longer than 23' (7 m) is not recommended as it 23' (7 m) may start to degrade the video signal quality.
  • Page 44 SMART I NSTALLATION TANDARDS HDMI cable characteristics • Two-way communication supported • High-definition ready • Three sizes available: o Standard (Type-A) o Mini (Type C) o Micro (Type D) NOTE: Most SMART interactive displays use the Standard (Type-A) size. • Different types of HDMI cable, each designed to meet a specific version of the HDMI standard.

  • Page 45: Displayport

    SMART I NSTALLATION TANDARDS Refer to the SMART product’s specifications for information on what HDMI standards and resolutions its HDMI ports support. SMART products with an HDMI connection Refer to the product’s specifications to determine if it supports an HDMI connection. Minimum requirements Make sure an HDMI cable is no longer than 23' (7 m).

  • Page 46: Usb

    SMART I NSTALLATION TANDARDS Minimum requirements Make sure a DisplayPort cable is no longer than 23' (7 m). If you need a longer DisplayPort cable, use a powered extension. See Video Cable Extenders on page 51 for more information. Guidelines General Cable Best Practices on page 30.
  • Page 47 SMART I NSTALLATION TANDARDS The main differences among varieties of USB cable are the power delivery and data transfer speeds. Newer varieties (USB 3.0 and 3.1) carry more power and have faster data-transfer speeds. USB 3.0 and 3.1 are backwards compatible with USB 2.0, but not with USB 1.1. Although SMART interactive displays support all varieties, USB 2.0 or newer is recommended.
  • Page 48 SMART I NSTALLATION TANDARDS Bus-powered A bus-powered hub draws its power from the USB source device, such as a computer. A bus-powered hub doesn’t need a separate power connection. It’s limited to four downstream ports and can’t provide more power to the downstream devices than that provided by the USB source device.

  • Page 49: Ethernet (Network)

    SMART I NSTALLATION TANDARDS Minimum requirements Use only USB cables that have the following characteristics: Not longer than USB 1.1 and 2.0 cables cannot be longer than 16' 5" (5 m) without using 16' 5" (5 m) special extension methods. See USB Cable Extenders on page 51.
  • Page 50 SMART I NSTALLATION TANDARDS Guidelines General Cable Best Practices on page 30. There is no additional guidance for selecting network cables. Third-party options Refer to Appendix A: Third-Party Referrals on page 62 for a list of companies that sell this type of equipment.

  • Page 51: Smart Systems: Cable Accessories

    SMART I NSTALLATION TANDARDS SMART systems: cable accessories Cable adapters and converters A variety of cable adapters and converters are available for connecting disparate types of devices. An adapter or converter is usually required when connecting a source device (such as a computer) to a display device (such as an interactive display) that doesn’t have a matching connection.

  • Page 52: Coupling Cables

    SMART I NSTALLATION TANDARDS Using the wrong cable adapter or converter can lead to a variety of issues, including: • Signal degradation or drop-out • Noisy video or audio • Damaged equipment resulting from improper adapter construction Minimum requirements There are no minimum requirements for cable adapters and converters. Guidelines In general, look for products from established, reputable companies.

  • Page 53: Usb Cable Extenders

    SMART I NSTALLATION TANDARDS USB cable extenders Improperly extended USB connections can cause a SMART hardware or software product’s touch features to behave unexpectedly. A USB extender can be used to extend the USB connection beyond the length of a USB cable that was included with the SMART product, as shown below: In addition to USB extenders, SMART offers a CAT5-USB extender (CAT5-XT-1100) that enables even greater extension.
  • Page 54 SMART I NSTALLATION TANDARDS As this example shows, the PC counts for two tiers, the three USB-XTs count as three, and the interactive display counts as two tiers for a total of seven tiers, or about 48' (15 m) of cable extension, plus the additional 16' (4.9 m) from the previous cable.

  • Page 55: Video Cable Extenders

    SMART I NSTALLATION TANDARDS Third-party options Refer to Appendix A: Third-Party Referrals on page 62 for a list of companies that sell this type of equipment. Video cable extenders Use an active video extender if you need to extend the length of a digital or analog video connection further than the cables provided with the SMART product, or if you need to extend the connection beyond 23' (7 m).

  • Page 56: Source Switching

    SMART I NSTALLATION TANDARDS Third-party options Refer to Appendix A: Third-Party Referrals on page 62 for a list of companies that sell this type of equipment. Source switching Source switching is the use of a device to switch between multiple inputs while using only one output.
  • Page 57 SMART I NSTALLATION TANDARDS IMPORTANT: To help prevent issues with interactive features, such as gestures or the video display in general, ensure the KVM switching does not buffer or modify (such as scale the image) the USB or HDMI signal in any way. •...
  • Page 58 SMART I NSTALLATION TANDARDS Switches HDMI When using a switching device with a computer, the switch must switch and USB signals both HDMI and USB to enable both video (HDMI) and touch (USB) on simultaneously the display. Supports EDID Ensure that any devices connected in line with a SMART interactive and HDCP display pass the video handshake signals, such as Extended Display Identification Data (EDID) and High-Bandwidth Digital Content...

  • Page 59: Smart System: Configuration

    SMART I NSTALLATION TANDARDS SMART system: configuration After the hardware is mounted and connected to power and source devices, the system needs to be configured. Configuration includes: • Calibration/orientation • Display resolution • Display changes • Audio set up • System settings (language, date, time, etc.) •...
  • Page 60 SMART I NSTALLATION TANDARDS Most of SMART’s interactive displays support full high definition (FHD) 1080p and 4K ultra high definition (4K UHD) resolutions, provided the source device meets the minimum requirements for such resolutions. SMART advises against the use of an analog video connection for displaying FHD or UHD because analog video connections cannot display high-resolution images with adequate picture quality.

  • Page 61: Acoustics

    SMART I NSTALLATION TANDARDS Refresh rates: 30 Hz versus 60 Hz Displays can use a variety of refresh rates, typically 30 Hz or 60 Hz. Higher refresh rates can result in smoother, flicker-free video. This is most evident when using 4K UHD. Most computers support a refresh rate of 60 Hz.
  • Page 62 SMART I NSTALLATION TANDARDS In audio systems, the input signal passes from the source device, such as computer, through cables to (potentially) multiple devices. Each point within an audio system can introduce distortion or weakening of the audio signal, which in turn affects the system’s audio quality. However, any audio system device that that has a volume control can be used to adjust the system’s gain.
  • Page 63 SMART I NSTALLATION TANDARDS NOTE: Some models of speaker do not include a volume control. This example includes four gain stages at which volume can be adjusted: Volume control in the media player software 2. Volume control on the computer 3.
  • Page 64 SMART I NSTALLATION TANDARDS Ground A ground loop is a low buzzing or hum from the speakers. Ground loops can loops result when two pieces of equipment are plugged into two different outlets that are on different electrical breaker circuits from one another. The best way to avoid ground loops is to have all devices powered by the same outlet (see Environmental factors to consider...

  • Page 65: Other System Configuration

    SMART I NSTALLATION TANDARDS • Although speakers are typically located to either side of the display, the room shape, size, and acoustics might make it necessary to place them elsewhere. Other system configuration For more information about configuring SMART products, refer to the product’s installation or administrator’s guide on support.smarttech.com.

  • Page 66: Appendix A: Third-Party Referrals

    SMART I NSTALLATION TANDARDS Appendix A: Third-party referrals SMART has identified the companies listed below as potential suppliers of products that may be compatible with SMART products if properly designed, manufactured and correctly incorporated into a SMART system. IMPORTANT: SMART does not assess, inspect, or test products manufactured by others for compatibility with SMART products, and thus provides no guarantee, representation or warranty that the listed products will be compatible with SMART’s products, or that they will perform as represented by the supplier.
  • Page 67 SMART I NSTALLATION TANDARDS Product Company Website Adapters https://www.c2g.com/ StarTech https://www.startech.com Video extenders https://www.c2g.com/ Extron http://www.extron.com/ Source switching StarTech https://www.startech.com Belkin® http://www.belkin.com/ OPS computers NEXCOM http://www.nexcom.com/ Advantech http://www.advantech.com/ Axiomtek http://www.axiomtek.com/ Room control systems Crestron® https://www.crestron.com/ Extron http://www.extron.com/ Cameras Logitech® https://www.logitech.com Polycom™...

  • Page 68: Appendix B: Smart Reliability Testing

    SMART I NSTALLATION TANDARDS Appendix B: SMART reliability testing Cable standards testing Cables can be tested for compliance to a variety of standards. A quick quality check for a cable is to see what standard it has been tested against. SMART tests its cables against a variety of standards to ensure the quality of the cables it provides with its products.
  • Page 69 SMART I NSTALLATION TANDARDS Type Standard Details Sample size = TBD by SMART Random vibration JESD22B-103B Non-operating Test IPC9592B Acceleration Level = TBD by SMART Frequency Range = TBD by SMART Axes Stimulated = TBD by SMART Sample size = TBD by SMART High temperature JESD94 Operational Test (non-condensing)
  • Page 70 SMART I NSTALLATION TANDARDS Type Standard Details Sample size = TBD by SMART 66 smarttech.com/kb/171035...

  • Page 71: Appendix C: Models Of Smart Interactive Products

    SMART I NSTALLATION TANDARDS Appendix C: Models of SMART interactive products Black finish White finish Titanium finish SPNL-4055* 55" models SBID8055i-G3 SBID8055i-G5* SPNL-6055* SPNL -6065* SBID8065i-G5* 65" models SPNL-6065-V2* SBID8065i-G5-V2* SPNL-4065 SBID8070i-G3 70" models SPNL-4070 SBID8070i-G4 SBD-2075* 75" models SPNL-4075 SBID8075i-G5* SBID-7075 84"...

  • Page 72: Glossary

    SMART I NSTALLATION TANDARDS Glossary Active cables: Cables with powered components. AEC: Acoustic Echo Cancellation American Wire Gauge (AWG): American Wire Gauge (AWG) is a standardized system which measures wire diameter. In this system, smaller diameters have higher gauge numbers. AWG is used primarily in North America.
  • Page 73 SMART I NSTALLATION TANDARDS Handshake signal: Refers to the automated exchange of specific signals between a computer and a peripheral device (or another computer) to ensure proper synchronization between the two. This exchange takes place when a connection is first established to set the parameters of communication, and it repeats at intervals during data transmission to ensure continued synchronization.

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