Ricoh Aficio MP 5500 Operating Instructions Manual page 394

Troubleshooting When Using the Printer Function
Problem
PDF files do not print
out/cannot perform
[PDF Direct Print].
PDF files do not print
out/cannot perform
[PDF Direct Print].
3
[PDF Direct Print] pro-
duces strange or mal-
formed characters.
Printing by Bluetooth
is slow.
Printing by Bluetooth
is slow.
If the problem cannot be solved, contact your service representative.
50
Cause
PDF files cannot be
printed if they are
print-disabled via
PDF File Security.
High compression
PDF files created us-
ing the machine's
scanner function can-
not print directly.
Fonts were not em-
bedded.
The number of jobs
exceeds the capacity
of the machine.
• A communication
error might have
occurred.
• Interference from
IEEE 802.11b
(wireless LAN)
devices can reduce
communication
speed.
• Bluetooth trans-
mission speeds are
not high.
Solution
Change the PDF File Security setting.
Open the application used to create the PDF,
and then print the file using the application's
driver.
Re-save the file in normal (non-compressed)
PDF format.
Some types of High Compression PDF files are
not supported. Consult your sales representa-
tive about the supported file types.
Embed fonts in the PDF file you want to print
and then print.
Reduce the number of jobs.
• Remove the machine from close proximity
with IEEE 802.11b wireless LAN devices.
• If there are active IEEE 802.11b wireless
LAN devices or other Bluetooth devices
nearby, relocate the machine or disable
those devices.