Ricoh Aficio MP 5500 Operating Instructions Manual page 374

Troubleshooting When Using the Copy Function
Problem
Staples are wrongly posi-
tioned.
You cannot combine sev-
eral functions.
2
When sorting, the pages
are divided into two
blocks.
Paper does not output
during printing with sta-
pling.
The copy is grayed out or
a text pattern appears in
the background of the
copy.
Images are skewed.
Images are skewed.
❖ Edit
Problem
In Double Copies mode,
parts of the original im-
age are not copied.
In Border, Centre, or Cen-
tre/ Border mode, parts
of the original image are
not copied.
In Border, Centre, or Cen-
tre/ Border mode, parts
of the original image are
not copied.
30
Cause
Originals are not set cor-
rectly.
Selected functions cannot
be used together.
The memory became full
in the middle of sorting
and the pages were deliv-
ered in two blocks.
When you stop printing
while using the staple
function, paper not sta-
pled during printing may
be left in the staple unit.
You have copied a copy-
guarded document pro-
tected from unauthorized
copying.
The side fence in the pa-
per feed tray is not
locked.
The paper is feeding in at
a slant.
Cause
Combination of original
and copy paper is not cor-
rect.
You set a wide erased
margin.
Originals are not scanned
correctly.
Solution
Check the correct position to place the
originals. See "Staple", Copy/Docu-
ment Server Reference.
Check the combination of functions
and make the settings again. See "Func-
tion Compatibility", Copy/Document
Server Reference.
You can interrupt copying when the
memory becomes full. See "Memory
Full Auto Scan Restart", General Set-
tings Guide.
Press the {Clear Modes} key and cancel
copy settings, including stapling.
Check the document. See "Using [Data
Security for Copying]", Printer Reference.
Make sure the side fence is locked. See
p.72 "Changing the Paper Size".
Load the paper correctly. See p.65
"Loading Paper".
Solution
Select A3L for A4K originals and A4
for A5 originals.
Make the margin width narrower. You
can adjust it between 2 - 99 mm (0.1" -
3.9"). See "Erase Border Width" and
"Erase Centre Width", General Settings
Guide.
Place the originals correctly.