Ricoh Aficio MP 5500 Operating Instructions Manual page 387

Problem
Printing does not start.
Printing does not start.
Printing does not start.
Printing does not start.
Data-in lamp does not
blink or light up.
The status indicator of
the printer is lit.
" Updating the
destination
list... Please
wait. Specified
destination(s) or
sender's name has
" ap-
been cleared.
pears.
[List / Test Print] is dis-
abled.
Printing does not start
when using the extended
wireless LAN in Ad-hoc
mode.
If the printing does not start, consult your service representative.
Cause
If the machine is operat-
ing in an extended wire-
less LAN, the receiver's
MAC address may be
preventing communica-
tion with the access point.
The extended wireless
LAN has not started.
The login user name, log-
in password, or driver
encryption key is invalid.
Advanced encryption has
been set using the Ex-
tended Security function.
If the data-in lamp is unlit
or not flashing even after
performing [Print], the
machine has not received
the data.
The cause is displayed on
the display of the control
panel.
The destination list is
being updated from the
network using SmartDe-
viceMonitor for Admin.
A mechanical error might
have occurred.
The correct Communica-
tion mode is not set.
When You Cannot Print
Solution
Check access point settings when in the
infrastructure mode. Depending on the
access point, client access may be limit-
ed by MAC address. Also, check there
are no problems in transmission be-
tween access point and wired clients,
and between access point and wireless
clients.
Confirm the orange LED is lit, and the
green LED is lit or blinks during trans-
mission.
Check the login user name, login pass-
word, or driver encryption key.
Check the settings of the Extended Se-
curity function with the administrator.
• When the machine is connected to a
computer via a cable, check the
computer print port settings are cor-
rect. See "Confirming the Connec-
tion Method", Printer Reference.
• When it is networked with a com-
puter, Contact the administrator.
Check the error message on the display
panel and take required action. See p.39
"When a Message Appears".
Wait until the message disappears. Do
not switch off the power while this
message is displayed. Depending on
the number of destinations to be updat-
ed, there may be some delay before you
can resume operation. Operations are
not possible while this message is dis-
played.
Contact your service representative.
See "List/Test Print", General Settings
Guide.
Turn the main power off and back on.
See "Turning On/Off the Power",
About This Machine.
Or, change the settings for [System Set-
tings], [Interface Settings], and [Network].
See "Network Settings", General Set-
tings Guide.
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