Ricoh Aficio MP 5500 Operating Instructions Manual page 356

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When the Machine Does Not Operate As wanted
Problem
Authentication failed.
1
Authentication failed.
The selected file(s) con-
tained file(s) without ac-
cess privileges. Only
file(s) with access privi-
leges will be deleted.
❖ Document Server
Problem
"
Exceeded max.
number of pages
per file. Do you
want to store the
scanned pages as
" appears.
1 file?
You forgot your pass-
word.
You cannot find out what
is stored in a file.
12
Cause
The entered login user
name or login password
is not correct.
The machine cannot per-
form authentication.
You have tried to delete
files without the authori-
ty to do so.
Cause
The number of scanned
pages exceeds the capaci-
ty per file of the Docu-
ment Server.
You cannot access a pro-
tected file without enter-
ing the password.
You may not be able to
ascertain the contents of a
file simply from the file
name.
Solution
Inquire the user administrator for the
correct login user name and login pass-
word.
Contact the administrator.
Files can be deleted by the person who
created the file. To delete a file which
you are not authorized to delete, con-
tact the person who created the file.
Solution
To store scanned pages as a file, press
[Store File]. Scanned data is stored as a
file in the Document Server. If you do
not want to store scanned pages, press
[No]. Scanned data is deleted.
Contact the administrator.
To delete the files stored in the docu-
ment server, select [Delete All Files in Doc-
ument Server]. As this will permanently
delete every single file, make sure the
document server does not contain any
files you want to keep. See "Delete All
Files in Document Server", General Set-
tings Guide.
You can switch the Select File screen be-
tween [List] and [Thumbnail] display to
check the contents of the file. In list dis-
play, the file name, date and time of
storage, and user name are shown. In
thumbnail display, an image of the
stored file appears. You can enlarge the
image by pressing [Preview]. Use the Se-
lect File screen to check information
other than the file name. See "Checking
the Details of a Stored Document",
Copy/Document Server Reference.

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