Ricoh Aficio MP2550B Service Manual

Ricoh Aficio MP2550B Service Manual

D017/d018/d019/d020
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D017/D018/D019/D020
SERVICE MANUAL
003320MIU

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Summary of Contents for Ricoh Aficio MP2550B

  • Page 1 D017/D018/D019/D020 SERVICE MANUAL 003320MIU...
  • Page 5 D017/D018/D019/D020 SERVICE MANUAL 003320MIU...
  • Page 7 It is the reader's responsibility when discussing the information contained within this document to maintain a level of confidentiality that is in the best interest of Ricoh Americas Corporation and its member companies. NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY FASHION AND DISTRIBUTED WITHOUT THE PRIOR PERMISSION OF RICOH AMERICAS CORPORATION.
  • Page 9 Ricoh Technical Training Program. Untrained uncertified users utilizing information contained in this service manual to repair or modify Ricoh equipment risk personal injury, damage to property or loss of warranty protection. Ricoh Americas Corporation...
  • Page 11 LEGEND PRODUCT COMPANY CODE GESTETNER LANIER RICOH SAVIN D017 MP 2550B LD425B Aficio MP2550B 9025B D018 MP 2550SP LD425SP Aficio MP2550SP 9025SP D019 MP 3350B LD433B Aficio MP 3350B 9033B D020 MP 3350SP LD433SP Aficio MP 3350SP 9033bSP DOCUMENTATION HISTORY REV.
  • Page 13: Table Of Contents

    D017/D018/D019/D020 TABLE OF CONTENTS INSTALLATION 1. INSTALLATION................1-1 1.1 INSTALLATION REQUIREMENTS ............1-1 1.1.1 ENVIRONMENT ................1-1 1.1.2 MACHINE LEVEL................1-1 1.1.3 MINIMUM SPACE REQUIREMENTS ..........1-1 1.1.4 POWER REQUIREMENTS ...............1-2 1.1.5 SYSTEM CONFIGURATION AND OPTIONS ........1-3 1.2 COPIER INSTALLATION ................1-6 1.2.1 POWER SOCKETS FOR PERIPHERALS ........1-6 1.2.2 INSTALLATION FLOW CHART ............1-7 1.2.3 ACCESSORY CHECK ..............1-8 1.2.4 INSTALLATION PROCEDURE ............1-8...
  • Page 14 1.5.2 INSTALLATION PROCEDURE ............1-23 1.6 INTERCHANGE UNIT (D371) ..............1-27 1.6.1 COMPONENT CHECK..............1-27 1.6.2 INSTALLATION PROCEDURE ............1-27 1.7 1-BIN TRAY UNIT (D367).................1-29 1.7.1 COMPONENT CHECK..............1-29 1.7.2 INSTALLATION PROCEDURE ............1-29 1.8 SHIFT TRAY (D385).................1-33 1.8.1 COMPONENT CHECK..............1-33 1.8.2 INSTALLATION PROCEDURE ............1-33 1.9 BYPASS FEED UNIT (D370) ..............1-36 1.9.1 COMPONENTS CHECK ..............1-36 1.9.2 INSTALLATION PROCEDURE ............1-36 1.10...
  • Page 15 1.18 COPY DATA SECURITY UNIT (B829) ..........1-69 1.18.1 ACCESSORIES .................1-69 1.18.2 INSTALLATION PROCEDURE..........1-69 1.19 HARD DISK (D362, ONLY FOR D017/D019) ........1-72 1.19.1 ACCESSORY CHECK ...............1-72 1.19.2 INSTALLATION .................1-72 After Installing the HDD ..............1-72 1.20 HDD ENCRYPTION UNIT ..............1-73 1.20.1 INSTALLATION .................1-73 Seal Check and Removal ..............1-73 Installation Procedure .................1-73 1.20.2...
  • Page 16 PREVENTIVE MAINTENANCE 2. PREVENTIVE MAINTENANCE............ 2-1 2.1 PM TABLE....................2-1 2.2 MAIN MOTOR DRIVE GEAR ..............2-7 REPLACEMENT AND ADJUSTMENT 3. REPLACEMENT AND ADJUSTMENT ........3-1 3.1 SPECIAL TOOLS AND LUBRICANTS ............3-1 3.1.1 SPECIAL TOOLS ................3-1 3.1.2 LUBRICANTS..................3-1 3.2 GENERAL CAUTIONS ................3-2 3.2.1 PCU (PHOTOCONDUCTOR UNIT) ..........3-2 3.2.2 TRANSFER ROLLER UNIT...............3-2 3.2.3 SCANNER UNIT................3-2...
  • Page 17 3.4 LASER UNIT ....................3-16 3.4.1 CAUTION DECAL LOCATIONS............3-16 3.4.2 LASER UNIT ...................3-16 3.4.3 POLYGON MIRROR MOTOR ............3-19 3.4.4 LD UNIT ..................3-19 3.4.5 LASER SYNCHRONIZATION DETECTOR........3-20 3.5 PHOTOCONDUCTOR UNIT (PCU) ............3-21 3.5.1 PCU REMOVAL ................3-21 3.5.2 PICK-OFF PAWLS ................3-22 3.5.3 OPC DRUM ..................3-22 3.5.4 CHARGE ROLLER, CLEANING ROLLER ........3-23 3.5.5 CLEANING BLADE .................3-24 3.5.6 DEVELOPER...................3-24...
  • Page 18 3.8.11 UPPER, LOWER RELAY SENSORS ........3-49 3.8.12 DUST COLLECTION BIN ............3-50 3.9 PCBS AND OTHER ITEMS..............3-51 3.9.1 CONTROLLER BOARD ..............3-51 Before replacing the controller board in the model without HDD..3-51 Replacement Procedure ..............3-51 After installing the controller board............3-53 3.9.2 NVRAM ...................3-53 3.9.3 BCU BOARD ...................3-54 3.9.4 POWER PACK ................3-55 3.9.5 MAIN MOTOR .................3-55...
  • Page 19 4.1.2 SC CODE DESCRIPTIONS ..............4-2 4.2 SELF-DIAGNOSTIC MODE ..............4-35 4.2.1 SELF-DIAGNOSTIC MODE AT POWER ON ........4-35 Self-Diagnostic Test Flow Chart............4-36 4.2.2 DETAILED SELF-DIAGNOSTIC MODE..........4-37 Purpose ....................4-37 Executing Detailed Self-Diagnosis ............4-37 4.3 PAPER FEED TROUBLESHOOTING ............4-39 4.4 SKEWED IMAGE..................4-40 4.5 IMAGE PROBLEMS .................4-41 4.5.1 SKEWED, TRAPEZOID AND PARALLELOGRAM IMAGES...4-41 Skewed Images ..................4-41 Trapezoid Images ................4-42...
  • Page 20 SMC Data Lists (SP5990) ..............5-6 Memory All Clear (SP5801) ..............5-7 APS Output Display (SP4301) ..............5-9 Nip Band Width Measurement (SP1109) ..........5-10 Software Reset ...................5-10 System Setting Reset .................5-11 Copier Setting Reset................5-11 5.1.4 SERVICE PROGRAM MODE TABLES...........5-12 Service Table Key................5-12 5.2 SP1XXX: FEED ..................5-13 5.3 SP2XXX: DRUM ..................5-21 5.4 SP3XXX....................5-40 5.5 SP4XXX: SCANNER ................5-41...
  • Page 21 5.13.4 NEW DEBUG LOG CODES.............5-223 SP5857-015 Copy SD Card-to-SD Card: Any Desired Key ....5-223 SP5857-016 Create a File on HDD to Store a Log ......5-223 SP5857-017 Create a File on SD Card to Store a Log .....5-223 DETAILED SECTION DESCRIPTIONS 6.
  • Page 22 6.7.2 DRIVE .....................6-33 6.8 DRUM CHARGE..................6-34 6.8.1 OVERVIEW ..................6-34 6.8.2 CHARGE ROLLER VOLTAGE CORRECTION .......6-35 6.8.3 ID SENSOR PATTERN PRODUCTION TIMING......6-36 6.8.4 DRUM CHARGE ROLLER CLEANING ...........6-36 6.9 DEVELOPMENT ..................6-37 6.9.1 OVERVIEW ..................6-37 6.9.2 DRIVE .....................6-38 6.9.3 DEVELOPER MIXING..............6-38 6.9.4 DEVELOPMENT BIAS ..............6-39 6.9.5 TONER SUPPLY................6-40 Toner Bottle Replenishment Mechanism ..........6-40 Toner Supply Mechanism ..............6-41...
  • Page 23 6.11.4 PAPER LIFT ................6-53 6.11.5 PAPER END DETECTION............6-54 6.11.6 SIDE AND END FENCES ............6-55 Side Fences ..................6-55 End Fence ..................6-55 6.11.7 PAPER REGISTRATION ............6-56 6.11.8 PAPER SIZE DETECTION ............6-57 Paper Tray 1, Paper Tray 2 ..............6-57 By-pass Tray..................6-60 6.11.9 PAPER HEIGHT DETECTION...........6-62 6.11.10 FEED PRESSURE ADJUSTMENT FOR PAPER SIZE..6-63 6.11.11...
  • Page 24 Off Stand-by mode................6-78 Off Mode .....................6-78 Returning to stand-by mode..............6-78 SPECIFICATIONS 7. SPECIFICATIONS................ 7-1 7.1 SPECIFICATIONS..................7-1 7.1.1 MAIN MACHINE ................7-1 7.1.2 OPTIONS ..................7-3 ARDF (D366) ..................7-3 Duplex Unit (D369) ................7-4 Bypass Feed Unit (D370)..............7-4 Interchange Unit (D371)................7-5 1-Bin Tray (D367) .................7-5 Bridge Unit (D368) ................7-6 Shift Tray Unit (D385) ................7-6 Paper Tray Unit (D331).................7-7...
  • Page 25 D331 PAPER FEED UNIT PB3030 SEE SECTION D331 FOR DETAILED TABLE OF CONTENTS D361 FAX OPTION TYPE 3350 SEE SECTION D361 FOR DETAILED TABLE OF CONTENTS D366 ARDF DF3030 SEE SECTION D366 FOR DETAILED TABLE OF CONTENTS D367 1-BIN TRAY BN3030 SEE SECTION D367 FOR DETAILED TABLE OF CONTENTS D368 BRIDGE UNIT BU3020 SEE SECTION D368 FOR DETAILED TABLE OF CONTENTS...
  • Page 26 D372 500-SHEET FINISHER SR3050 SEE SECTION D372 FOR DETAILED TABLE OF CONTENTS D383 PRINTER/SCANNER OPTION SEE SECTION D383 FOR DETAILED TABLE OF CONTENTS D385 INTERNAL SHIFT TRAY SH3010 SEE SECTION D385 FOR DETAILED TABLE OF CONTENTS D017/D018/D019/D020...
  • Page 27 Read This First Safety, Conventions, Trademarks SAFETY PREVENTION OF PHYSICAL INJURY Before disassembling or assembling parts of the machine and peripherals, make sure that the machine and peripheral power cords are unplugged. The plug should be near the machine and easily accessible. Note that some components of the machine and the paper tray unit are supplied with electrical voltage even if the main power switch is turned off.
  • Page 28 local regulations. (These are non-toxic supplies.) Dispose of replaced parts in accordance with local regulations. When keeping used lithium batteries in order to dispose of them later, do not put more than 100 batteries per sealed box. Storing larger numbers or not sealing them apart may lead to chemical reactions and heat build-up.
  • Page 29 the direction of paper feed. In this manual "Horizontal" means the "Main Scan Direction" and "Vertical" means the "Sub Scan Direction" relative to the paper feed direction. WARNINGS, CAUTIONS, NOTES In this manual, the following important symbols and notations are used. A Warning indicates a potentially hazardous situation.
  • Page 30 ® PowerPC is a registered trademark of International Business Machines Corporation. Other product names used herein are for identification purposes only and may be trademarks of their respective companies. We disclaim any and all rights involved with those marks.
  • Page 31: D361 Fax Option Type

    INSTALLATION D366 ARDF DF3030 D361 FAX OPTION TYPE 3350 PREVENTIVE MAINTENANCE D331 PAPER FEED UNIT PB3030 REPLACEMENT AND ADJUSTMENT B391 LARGE CAPACITY TRAY PS500 TROUBLESHOOTING B408 1000-SHEET FINISHER SR790 B793 BOOKLET FINISHER SR3000 D372 500-SHEET FINISHER SR3050 D383 PRINTER/SCANNER OPTION SERVICE TABLES D369 DUPLEX UNIT AD3000 D371 INTERCHANGE UNIT TYPE 3350...
  • Page 33 INSTALLATION...
  • Page 35: Installation

    Installation Requirements INSTALLATION INSTALLATION REQUIREMENTS 1.1.1 ENVIRONMENT Temperature Range: 10 °C to 32 °C (50 °F to 89.6 °F) Humidity Range: 15% to 80% RH Ambient Illumination: Less than 1,500 lux (do not expose to direct sunlight.) Ventilation: Room air should turn over at least 30 m /hr/person Ambient Dust: Less than 0.10 mg/m Avoid an area which is exposed to sudden temperature changes.
  • Page 36: Power Requirements

    Installation Requirements A: In Front: Over 750 mm (29.6"), B: Left: Over 100 mm (0.4") C: To Rear: Over 100 mm (0.4"), D: Right: Over 100 mm (0.4") E: 640 mm (25.2"), F: 550 mm (21.7"), G: 1137 mm (44.8") The 750 mm recommended for the space at the front is only for pulling out the paper tray.
  • Page 37: System Configuration And Options

    Installation Requirements 1.1.5 SYSTEM CONFIGURATION AND OPTIONS Item Comments Main Machine D017/D018/B019/D020 D019/D017 Monochrome -or- D018/D020 Color ARDF (D366) Platen Cover (B406) Interchange Unit (D371) Required for Item 5, 7 Duplex Unit (D369) Bypass Tray (D370) 1-Bin Tray (D367) Requires Item 4 Internal Shift Tray (D385) Paper Tray Unit (D331) D017/D018/D019/D020...
  • Page 38 Installation Requirements Item Comments LCT (B391) Bridge Unit (D368) Required for Items 12,13,14 500-Sheet Finisher (D372) Requires Item 11 1000-Sheet Finisher Requires Item 11 (B408: Common with R-C4/4.5) 1000-Sheet Booklet Finisher (B793) Requires Item 11 Copy Data Security Unit (B829) PCB (installed on BICU) Fax Unit (D361) See Fax manual...
  • Page 39 Installation Requirements Interface Board For Installation See: IEEE802.11g Interface Unit Type K (D377) Gigabit Ethernet Type 7300 (G381) Printer/Scanner Option Note 2: The following options are provided on SD cards. Two SD card slots are available. If more than two options need to be installed, the applications can be moved to one SD card with SP5873-1.
  • Page 40: Copier Installation

    Copier Installation COPIER INSTALLATION 1.2.1 POWER SOCKETS FOR PERIPHERALS Rating voltages for peripherals. Make sure to connect the cables to the correct sockets. D017/D018/D019/D020...
  • Page 41: Installation Flow Chart

    Copier Installation 1.2.2 INSTALLATION FLOW CHART The following flow chart shows how to install the optional units more efficiently. D017/D018/D019/D020...
  • Page 42: Accessory Check

    Copier Installation 1.2.3 ACCESSORY CHECK Check the quantity and condition of the accessories in the box against the following list: Description Quantity Paper Tray Decal Emblem Cover Emblem Model Name Decal End Fence HDD Caution Decal (-17, -29 only) Operating Instructions – System Setting Operating Instructions –...
  • Page 43: Developer

    Copier Installation If the optional paper tray or the optional LCT is going to be installed now, put the copier on the paper tray unit or the LCT first, then install these options, then install the copier. Keep the shipping retainers after installing the machine. They will be reused if the machine is moved to another location in the future.
  • Page 44 Copier Installation Remove the front screw [A] ( Remove the rear screws [B] ( Release the rear tab [C] then front tab [D], then separate the top and bottom. Be sure to release the rear tab first and the front tab second. Open the developer pack [A].
  • Page 45: Re-Assembly

    Copier Installation Re-assembly Make sure that all of the holes and tabs are engaged at [A], [B], [C], and [D]. Then push down to lock the tabs on the front and rear end of the PCU. Make sure that the holes for the screws on the front and rear end of the PCU are aligned correctly.
  • Page 46: Toner Bottle

    Copier Installation Toner Bottle Raise the toner bottle holder lever [A], push lever [B] down, and pull the toner bottle holder [C] out. Shake the toner bottle [D]. Do not remove the toner bottle cap [E] until after shaking. Unscrew the bottle cap [E] and insert the bottle into the holder. Do not touch the inner bottle cap [F].
  • Page 47: Emblem, Decals

    Copier Installation Emblem, Decals Attach the emblem [A] and panel [B] to the front door [C]. Push the panel in until the emblem and panel move into their positions. You will hear a click. Adjust the side guides and end guide to match the paper size. To move the side guides, first pull out the tray fully, then push down the green lock at the rear of the tray.
  • Page 48: Sp Settings

    Copier Installation If the HDD will be installed for a –17, -29 model, attach the HDD caution decal [B] to the front cover. SP Settings Connect the copier and turn the machine on. Go into the SP mode and do SP2801 (Developer Initialization). Do SP1912 and SP1913 to set automatic paper size selection for the upper and lower tray.
  • Page 49: Transporting The Machine

    Copier Installation Exit SP mode. Do some test copies to make sure that the machine operates correctly. 1.2.5 TRANSPORTING THE MACHINE Do SP 4806-001 to move the scanner carriage from the home position. This prevents dust from falling into the machine during transportation. 1-15 D017/D018/D019/D020...
  • Page 50: Paper Tray Unit (D331)

    Paper Tray Unit (D331) PAPER TRAY UNIT (D331) 1.3.1 ACCESSORY CHECK Check the quantity and condition of the accessories against the following list. Description Quantity Securing Bracket Screw – M4 x 8 1.3.2 INSTALLATION PROCEDURE Unplug the machine power cord before starting the following procedure. The handles of the main machine for lifting must be inserted inside the machine and locked unless these handles are used for the installation or relocation of the main machine.
  • Page 51 Paper Tray Unit (D331) When you install the copier, be careful not to pinch the cable [C]. Remove the connector cover [A] ( x1: M3x8). Connect the cable [B] to the copier, as shown. Attach a securing bracket [C] to each side of the paper tray unit, as shown ( x 1: M4 x 8 each).
  • Page 52: Sp Settings

    Paper Tray Unit (D331) 11. Rotate the adjuster [A] until the machine cannot be pushed across the floor. 12. Load paper into the paper trays and set the side fences and bottom fence. SP Settings Connect the copier and turn the machine on. Do SP1914 and SP1915 to set automatic paper size detection for the upper and lower tray of the paper tray unit.
  • Page 53: Lct (B391)

    LCT (B391) LCT (B391) 1.4.1 ACCESSORY CHECK Check the quantity and condition of the accessories against the following list. Description Quantity Securing Bracket Screw – M4 x 10 Paper Size Decal 1.4.2 INSTALLATION PROCEDURE Unplug the machine power cord before starting the following procedure. The handles of the main machine for lifting must be inserted inside the machine and locked, unless these handles are used for the installation or relocation of the main machine.
  • Page 54 LCT (B391) Remove the strips of tape. Set the copier [A] on the LCT [B]. When installing the copier, Be careful not to pinch the cable [C]. Remove the connector cover [A] (rivet screw x 1). Connect the cable [B] to the copier, as shown. Attach a securing bracket [C] to each side of the LCT, as shown ( x 1 each).
  • Page 55 LCT (B391) Remove the 1st and 2nd paper trays, and then secure the LCT with two screws Load paper into the LCT Reinstall the 1st and 2nd paper trays. 10. Attach the appropriate paper tray number decal [A] and paper size decal [B] to the LCT tray cover.
  • Page 56: Sp Setting

    LCT (B391) 11. Rotate the adjuster [A] until the machine cannot be pushed across the floor. 12. Load paper into the paper tray and turn on the main switch. SP Setting Connect the copier and turn the machine on. Do SP1914 to set automatic paper size detection for the LCT. 1914 3: Tray: Auto Paper Size Detection 1 Size 1: B5/Exe Landscape...
  • Page 57: Ardf (D366)

    ARDF (D366) ARDF (D366) 1.5.1 COMPONENT CHECK Check the quantity and condition of the accessories against the following list. Description Q’ty ARDF Stamp Cartridge Knob Screw Stud Screw Attention Decal-Top Cover 1.5.2 INSTALLATION PROCEDURE Unplug the copier power cord before starting the following procedure. Remove the all tapes and shipping retainers.
  • Page 58 ARDF (D366) Insert the two stud screws [A] on the top of the machine. Mount the ARDF [A] by aligning the screw keyholes [B] of the ARDF support plate over the stud screws. Slide the ARDF toward the front of the machine. Secure the ARDF with the two knob screw [C].
  • Page 59 ARDF (D366) Install the stamp cartridge [A] in the ARDF. Peel off the platen sheet [A] and place it on the exposure glass. Align the rear left corner (of the platen sheet) with the corner [B] on the exposure glass. Close the ARDF.
  • Page 60 ARDF (D366) 11. Attach the decal [A] to the top cover as shown. Choose the language you want. 12. Plug in and turn on the main power switch of the machine, and then check the ARDF operation. 13. Make a full size copy. Check that the registrations (side-to side and leading edge) and image skew are correct.
  • Page 61: Interchange Unit (D371)

    Interchange Unit (D371) INTERCHANGE UNIT (D371) 1.6.1 COMPONENT CHECK Check the quantity and condition of the components against the following list. Description Quantity Interchange Unit Tapping Screw M3 x 8 1.6.2 INSTALLATION PROCEDURE Unplug the copier power cord before starting the following procedure. Remove all tapes.
  • Page 62 Interchange Unit (D371) Open the right cover [A] of the copier. Remove the right upper cover [B] ( x 3) Remove the front right cover [C] (hook) Slide out the exit cover [D]. Install the interchange unit [A] ( x 2). Connect the two harnesses [B].
  • Page 63: Bin Tray Unit (D367)

    1-Bin Tray Unit (D367) 1-BIN TRAY UNIT (D367) 1.7.1 COMPONENT CHECK Check the quantity and condition of the components against the following list. Description 1-Bin Tray Guide 1 Bin Tray Unit Tapping Screw M3 x 8 Sub-tray Tray Guide Tray 1.7.2 INSTALLATION PROCEDURE Unplug the copier power cord before starting the following procedure.
  • Page 64 1-Bin Tray Unit (D367) Before installing this 1-bin tray unit, the optional interchange unit (D371) must be installed. Remove all tapes. If the optional bridge unit has been installed, open the right jam removal cover [A] of the bridge unit. -or- If the optional bridge unit is not installed, skip this step.
  • Page 65 1-Bin Tray Unit (D367) Remove the duplex tray [A] and duplex tray guide [B]. Remove the duplex guide [C] ( x 1). Install the 1-Bin Tray Remove plate [A] ( x2) Attach the 1-bin tray guide [B] ( x2) 1-31 D017/D018/D019/D020...
  • Page 66 1-Bin Tray Unit (D367) Install the 1-bin tray unit [A] ( x 1, x 1) 10. Re-install the front right cover. 11. Install the tray guide [A]. 12. Install the tray [B]. 13. Install the sub-tray [C]. 14. Turn on the main power switch and check the 1-bin tray unit operation. D017/D018/D019/D020 1-32...
  • Page 67: Shift Tray (D385)

    Shift Tray (D385) SHIFT TRAY (D385) 1.8.1 COMPONENT CHECK Check the quantity and condition of the components against the following list. Description Q’ty Shift Tray Unit Stepped Screw Paper Guide – Large Paper Guide - Small 1.8.2 INSTALLATION PROCEDURE Unplug the copier power cord before starting the following procedure. 1-33 D017/D018/D019/D020...
  • Page 68 Shift Tray (D385) Remove all tapes. Remove the plate [A].with nippers. Install the large paper guide [B] and two small paper guides [C], as shown. Install the stepped screw [A]. Install the shift tray unit [B], as shown. Set the shift tray on the stepped screw. The shift tray must be installed under the paper guide [C] installed in step 3.
  • Page 69 Shift Tray (D385) Turn on the main power switch. Then select the shift tray with the user tool System Settings - General Features - Output: Copier (and Output: Document Server, Facsimile, Printer): Enable the shift tray – you can also enable the standard tray (internal Tray 1), 1-bin tray (internal tray 2), or the finisher proof tray.
  • Page 70: Bypass Feed Unit (D370)

    Bypass Feed Unit (D370) BYPASS FEED UNIT (D370) 1.9.1 COMPONENTS CHECK Check the quantity and condition of the components against the following list. Description Quantity By-pass Tray Unit Connector Cover Tapping Screw 1.9.2 INSTALLATION PROCEDURE Disconnect the copier power cord before you start this procedure. D017/D018/D019/D020 1-36...
  • Page 71 Bypass Feed Unit (D370) Remove all tapes. Remove the entrance cover [A] ( x 2) and cover [B] ( x 2). These removed screws will be used in steps 3 and 5. Install the by-pass tray unit [A] ( x 4: two of these are removed in Step 2). Connect the cable [B] to the machine.
  • Page 72 Bypass Feed Unit (D370) Rotate the rear link shaft [A] clockwise by 360 degrees to strengthen the spring tension. Reattach the rear link ( x 1). 10. Close the right cover. 11. Turn the main power switch on and check the by-pass tray function. 12.
  • Page 73: Duplex Unit (D369)

    Duplex Unit (D369) 1.10 DUPLEX UNIT (D369) 1.10.1 ACCESSORY CHECK Check the quantity and condition of the components against the following list. Description Quantity Duplex Unit Connector Cover Tapping Screw – M3 x 8 Clip Duplex Guide Duplex Tray Duplex Tray Guide 1.10.2 INSTALLATION PROCEDURE Unplug the copier power cord before starting the following procedure.
  • Page 74 Duplex Unit (D369) Remove all tapes. Remove the connector cover [A] ( x 1). Open the right cover [B] of the optional paper tray unit or LCT and right cover [C]. Release the rear link [D] from the right cover ( x 1).
  • Page 75 Duplex Unit (D369) Turn up the rear link [A] of the main machine. Install the duplex unit [B]. Attach the front link [C] of the duplex unit to the main machine. 10. Install the bracket [D] ( x 1). 11. Attach the link [A] to the shaft [B] and secure it with the clip. 12.
  • Page 76 Duplex Unit (D369) 13. Install the duplex guide [A] ( x 1). 14. Install the duplex tray guide [B] and duplex tray [C]. 15. Turn on the main power switch and check the duplex unit function. D017/D018/D019/D020 1-42...
  • Page 77: Bridge Unit (D368)

    Bridge Unit (D368) 1.11 BRIDGE UNIT (D368) 1.11.1 COMPONENT LIST Check the quantity and condition of the components against the following list. Description Quantity Bridge Unit Securing Plate Shoulder Screw Knob Screw 1-43 D017/D018/D019/D020...
  • Page 78: Installation Procedure

    Bridge Unit (D368) 1.11.2 INSTALLATION PROCEDURE Unplug the copier power cord before starting the following procedure. Remove all tapes. Loosen the screw [A] and remove the front right cover [B]. If the sensor feeler [C] is out, fold it away into the machine. Remove the cover [A].
  • Page 79: Sheet Finisher (B408)

    1000-Sheet Finisher (B408) 1.12 1000-SHEET FINISHER (B408) 1.12.1 ACCESSORY CHECK Check the quantity and condition of the accessories against the following list. Description Q’ty For this model Staple Position Decal Rear Joint Bracket Front Joint Bracket Screw - M4 x 14 (Use 3) Knob Screw - M4 x 10 Copy Tray...
  • Page 80: Installation Procedure

    1000-Sheet Finisher (B408) 1.12.2 INSTALLATION PROCEDURE Unplug the main machine power cord before starting the following procedure. The following options must be installed before you install this finisher: Bridge Unit (D368) Paper Tray Unit (D331) or LCT (B391) Unpack the finisher and remove the tapes. Be sure to keep screw [A].
  • Page 81 1000-Sheet Finisher (B408) Install the lower grounding plate [A] on the finisher ( x 2; M3 x 8). Use the screw removed in step 1 and the screw from the accessory box. Open the front door [B]. Then pull the locking lever [C] ( x 1;...
  • Page 82: Sheet Booklet Finisher (B793)

    1000-Sheet Booklet Finisher (B793) 1.13 1000-SHEET BOOKLET FINISHER (B793) 1.13.1 ACCESSORY CHECK Check the quantity and condition of the components against the following list. Description Quantity For D017/D018/D019/D020 Rear Joint Bracket Front Joint Bracket Rear Joint Bracket Grounding Plate Upper Output Tray Cushion Lower Output Tray Short Knob screw...
  • Page 83: Installation Procedure

    1000-Sheet Booklet Finisher (B793) 1.13.2 INSTALLATION PROCEDURE Unplug the machine power cord before starting the following procedure. Some optional units must be installed before installing this finisher (B793). Refer to the table below about requirement options for each machine. Machine Code Requirement Optional Units D017/D018/D019/D020 D368 and either B391 or D331...
  • Page 84 1000-Sheet Booklet Finisher (B793) Unpack the finisher and remove all tapes and packing materials from the finisher. Open the front door [A] of the 1000-sheet booklet finisher, and then pull out the jogger unit [B]. Remove all tapes and packing materials from the inside of the finisher. Attach the cushions [A] to the finisher.
  • Page 85 1000-Sheet Booklet Finisher (B793) Attach the rear joint bracket [A] ( x 1; M4 x 14). Attach the front joint bracket [B] ( x 2; M4 x 14). Remove the left support [C] from the optional paper tray unit or LCT. Slowly push the finisher to the left side of the machine, keeping its front door open until the brackets [A] [B] go into their slots.
  • Page 86 1000-Sheet Booklet Finisher (B793) 13. Install the upper output tray [A] (short knob screw x 1). 14. Install the lower output tray [B]. 15. Turn on the main power switch of the machine. 16. Check the 1000-sheet booklet finisher operation. D017/D018/D019/D020 1-52...
  • Page 87: Sheet Finisher (D372)

    500-Sheet Finisher (D372) 1.14 500-SHEET FINISHER (D372) 1.14.1 ACCESSORY CHECK Check the quantity and condition of the accessories against the following list. Description Q’ty For D017/D018/D019/D020 Unit Holder Shift Tray Holder Bracket Screw: M3 x 8 Yes (Use 2) Screw: M3 x 6 Screw: M4 x 14 Yes (Use 3) Screw: M4 x 20...
  • Page 88 500-Sheet Finisher (D372) Before you install the 500-sheet finisher, the optional bridge unit (D368) must be installed. Unpack the finisher and remove the tapes. Install the unit holder [A] ( x 3 - M4 x 14). Make sure that the bracket [B] is installed in the bridge unit. D017/D018/D019/D020 1-54...
  • Page 89 500-Sheet Finisher (D372) Install the 500-sheet finisher [A]. Install the holder bracket [B] ( x 1; M3 x 6). Connect the finisher cable [C]. Install the shift tray [A] ( x 2 - M3 x 8). Turn on the main power switch and check the finisher operation. 1-55 D017/D018/D019/D020...
  • Page 90: Platen Cover (B406)

    Platen Cover (B406) 1.15 PLATEN COVER (B406) Install the platen cover [A] ( x 2). D017/D018/D019/D020 1-56...
  • Page 91: Key Counter (B452)

    Key Counter (B452) 1.16 KEY COUNTER (B452) 1.16.1 INSTALLATION PROCEDURE Disconnect the copier power cord before you start this procedure. Remove two caps [A]. Connect the key counter cable [B]. Install the stepped screw [C]. Hold the key counter plate nuts [A] on the inside of the key counter bracket [B] and insert the key counter holder [C].
  • Page 92 Key Counter (B452) Install the key counter cover [D] ( x 2). Connect the cable [A]. Hook the key counter holder assembly [B] onto the stepped screw [C]. Secure the key counter holder assembly with a screw [D]. 10. Use the User Tools to enable the counter function for the following modes: Copy mode Document server mode Fax mode...
  • Page 93: Heaters

    Heaters 1.17 HEATERS 1.17.1 ANTI-CONDENSATION HEATER (SCANNER UNIT) Installation Procedure Rear cover (see "Rear Cover" in the "Replacement and Adjustment" section) Open the ARDF or platen cover. Glass cover [A] ( x 4) ARDF exposure glass [B] Rear scale [C] ( x 3) Exposure glass with left scale [D] Move the scanner carriage to the right side by rotating the scanner motor [E].
  • Page 94: Tray Heater (Copier)

    Heaters 10. Connect it to the connector [H] (blue and red cords) in the frame of the machine. 11. Reassemble the machine. 1.17.2 TRAY HEATER (COPIER) Disconnect the copier power cord before you start this procedure. Remove: Connector cover [A] Rear upper cover [B] ( x 4) Rear lower cover [C] (...
  • Page 95: Tray Heater (Optional Paper Tray Unit)

    Heaters Slide out the 1st and 2nd paper trays. Pass the connector [A] through the opening [B]. Install the tray heater assembly [C] ( x 1). Remove the 2nd paper lift motor [A] ( x 2, x 1). Route the heater cable [B] as shown. Clamp the heater cable at [C] as shown.
  • Page 96 Heaters Remove the rear cover [B] for the optional paper tray unit ( x 2). Remove the cable guide [A] ( x 1). Slide out the two paper trays from the optional paper tray unit. Pass the connector [A] through the opening [B]. Install the tray heater assembly [C] ( x 1).
  • Page 97 Heaters Remove the heater harness cover [A] (rivet screw x 1). Clamp the cables [A], as shown. Join the connectors [B]. 10. Reinstall the cable guide. 11. Reinstall the rear cover for the optional paper tray unit. 1-63 D017/D018/D019/D020...
  • Page 98 Heaters 12. Turn the heater harness cover upside down and reinstall it in the rear cover of the main machine. Make sure that cutout [A] is directed downward. Otherwise, the rear cover of the main machine pinches the heater harness and breaks it. 13.
  • Page 99: Tray Heater (Optional Lct)

    Heaters 1.17.4 TRAY HEATER (OPTIONAL LCT) Disconnect the copier power cord before you start this procedure. Remove two joint brackets [A] ( x 1 each). Remove the rear cover for the LCT [B] ( x 2). Slide out the paper tray [A]. Push the stopper [B] on both slide rails and remove the paper tray.
  • Page 100 Heaters Pass the connector [A] through the opening [B]. Install the tray heater [C] ( x 1). Install five clamps ( x5). Connect the cable tray heater cable [A]. D017/D018/D019/D020 1-66...
  • Page 101 Heaters Route the cable and clamp it. 10. Remove the connector cover of the copier [A]. 11. Join the connectors [B]. 12. Reinstall the connector cover of the copier. 13. Remove two screws [A] from the rear side of the LCT. 14.
  • Page 102 Heaters 16. Remove the 2nd paper tray of the copier. 17. Remove two screws [A] and install the screws [B] which were removed in step 13. 18. Reinstall the 2nd paper tray of the copier. D017/D018/D019/D020 1-68...
  • Page 103: Copy Data Security Unit (B829)

    Copy Data Security Unit (B829) 1.18 COPY DATA SECURITY UNIT (B829) 1.18.1 ACCESSORIES Check the accessories and their quantities against the following list: Description Quantity Bracket (Not used for the B205 series copiers) Screws FFC (Short) (Not used) Harness (Not used) FFC (Long) Connection Cable Harness Clamp...
  • Page 104 Copy Data Security Unit (B829) FCU faceplate ( Controller board unit ( Remove these parts: (see section 3.10.4) Paper tray unit connector cover ( Disconnect the paper tray unit or LCT (if it is installed) ( Rear cover ( x1). Pull the controller board partially out of the left slot to disconnect it from the IPU.
  • Page 105 Copy Data Security Unit (B829) Connect the cable [D] between the ICIB [C] and the IPU Board [A]. Connect the flat film connector [E] to the ICIB and IPU boards. Reinstall the IPU board. 10. Turn on the machine. 11. Enable the Copy Data Security function: [User Tools]>...
  • Page 106: Hard Disk (D362, Only For D017/D019)

    Hard Disk (D362, only for D017/D019) 1.19 HARD DISK (D362, ONLY FOR D017/D019) 1.19.1 ACCESSORY CHECK Description Q’ty For D017/D019 HDD Unit Screw Keytop: Copy Keytop: Document Server Knob Screw = Necessary, --- = Not necessary 1.19.2 INSTALLATION Remove the plastic application cover ( x1).
  • Page 107: Hdd Encryption Unit

    HDD Encryption Unit 1.20 HDD ENCRYPTION UNIT 1.20.1 INSTALLATION Seal Check and Removal Check the box seals [1] on each corner of the box. Make sure that a tape is attached to each corner. The surfaces of the tapes must be blank. If you see “VOID” on the tapes, do not install the components in the box.
  • Page 108 HDD Encryption Unit Confirm that "Admin. Authentication" is on: [User Tools]> "System Settings"> "Administrator Tools"> "Administrator Authentication Management"> "Admin. Authentication"> "On" If this setting is "Off" tell the customer that this setting must be "On" before you can do the installation procedure. Confirm that "Administrator Tools"...
  • Page 109: Recovery From A Device Problem

    HDD Encryption Unit First reboot time may be significantly longer. 19. Store the Encryption Key Printout in a secure location. 1.20.2 RECOVERY FROM A DEVICE PROBLEM Restoring the encryption key When replacing the controller board for a model in which the HDD encryption unit has been installed, updating the encryption key is required.
  • Page 110: Clearing The Nvram

    HDD Encryption Unit 12. Remove the SD card from slot 2. 13. Reinstall the HDD unit. Clearing the NVRAM When replacing the controller board for a model in which the HDD encryption unit has been installed and a customer has lost the encryption key, clearing the NVRAM is required to recover the HDD encryption unit.
  • Page 111: Procedure Flow

    HDD Encryption Unit Address book data* Security log data* User authentication data Network I/F setting data* Stored document data User mode setting data* Temporary data on the HDD Machine Data in the NVRAM Machine settings data* At installation, an administrator can choose one of three settings to determine what happens to the data that is already in the NVRAM and HDD unit.
  • Page 112: Encryption Key Restoration

    HDD Encryption Unit Encryption Key Restoration If the controller board becomes defective [A] and needs to be replaced, "Encryption key restoring" is required in order to use the data on the NVRAM and HDD. This is because this encryption function works properly only when the keys in the controller board, NVRAM and HDD match.
  • Page 113: Data Overwrite Security Unit (D362)

    Rev. 02/2008 Data Overwrite Security Unit (D362-11) ⇒ 1.21 DATA OVERWRITE SECURITY UNIT (D362-11) 1.21.1 ACCESSORY CHECK Check the accessories and their quantities against the table below. Description Q’ty 1. Data Overwrite Security SD Card 2. Operating Instructions CD-ROM 3. Comments Sheet (17 languages) 1.21.2 BEFORE YOU BEGIN Confirm that the Data Overwrite Security unit SD card is the correct type for the machine.
  • Page 114: Seal Check And Removal

    Data Overwrite Security Unit (D362-11) Rev. 02/2008 ⇒ 1.21.3 SEAL CHECK AND REMOVAL Check the box seals [1] on each corner of the box. Make sure that a tape is attached to each corner. The surfaces of the tapes must be blank. If you see “VOID” on the tapes, do not install the components in the box.
  • Page 115 Rev. 02/2008 Data Overwrite Security Unit (D362-11) ⇒ Remove the plastic application cover [A] ( x1). Insert the SD card [B] in SD Slot 1 (upper). Reconnect the network cable, if the network is connected to the copier. Turn the main power switch ON. Do SP5878-1 (Option Setup –...
  • Page 116 Data Overwrite Security Unit (D362-11) Rev. 02/2008 ⇒ 14. Exit from User Tools mode. 15. Check the display and make sure that the overwrite erase icon [A] is displayed. 16. Make a Sample Copy. 17. Check the overwrite erase icon. The icon [B] changes to [C] when job data is stored in the hard disk.
  • Page 117: Browser Unit Type D (D377)

    Browser Unit Type D (D377) 1.22 BROWSER UNIT TYPE D (D377) 1.22.1 ACCESSORIES Check the accessories and their quantities against the table below. Description Qt'y 1. Browser Unit D377 SD Card 1.22.2 INSTALLATION This option requires a HDD unit. Switch the machine off. Remove the plastic application cover [A] ( x1).
  • Page 118: File Format Converter Type E (D377)

    File Format Converter Type E (D377) 1.23 FILE FORMAT CONVERTER TYPE E (D377) 1.23.1 ACCESSORY CHECK Check the accessories and their quantities against this list: Description Q’ty File Format Converter (MLB: Media Link Board) 1.23.2 INSTALLATION Switch the machine off. Remove the plastic application cover ( x1).
  • Page 119: Vm Card Type E (D377)

    VM Card Type E (D377) 1.24 VM CARD TYPE E (D377) 1.24.1 ACCESSORIES Check the accessories and their quantities against the table below. Description Q’ty 1. VM SD Card 2. Decal 1.24.2 INSTALLATION Switch the machine off. Remove the plastic application cover ( x1).
  • Page 121 PREVENTIVE MAINTENANCE...
  • Page 123: Preventive Maintenance

    PM Table PREVENTIVE MAINTENANCE PM TABLE The amounts mentioned as the PM interval indicate the number of prints. After carrying out PM, clear the maintenance counter (SP7-804). Symbol key: C: Clean, R: Replace, L: Lubricate, I: Inspect 120K 240K 360K NOTE SCANNER/LASER OPTICS Reflector...
  • Page 124 PM Table 120K 240K 360K NOTE Unit Perform the ID sensor initial ID Sensor setting (SP2-935) after cleaning (blower brush) 120K 180K NOTE Drum Charge Roller Do SP2801. This initializes the developer and resets the TD Cleaning Roller and ID sensor outputs to their Cleaning Blade defaults.
  • Page 125 PM Table 120K 240K 360K NOTE Dust collection box Remove, empty, clean 120K 240K 360K NOTE FUSING UNIT AND PAPER EXIT Fusing Entrance and Clean with water or alcohol. Exit Guide Plates Hot Roller Pressure Roller Fusing Thermistors Clean with water or alcohol. Cleaning Roller Cleaning Roller Bushings...
  • Page 126 PM Table 120K 240K 360K NOTE Pick-up Roller Clean with water Feed Belt Clean with water Separation Roller Clean with water Stamp Replace if necessary ADF Exposure Glass Clean with alcohol White Plate Clean with alcohol Platen Sheet Clean with alcohol 120K 240K 360K...
  • Page 127 PM Table 120K 240K 360K NOTE Transport Rollers Clean with water Bottom Plate Pad Clean with water Relay Clutch Replace if necessary Paper Feed Clutch Replace if necessary 120K 240K 360K NOTE 1,000-sheet Finisher Rollers Clean with water or alcohol. Brush Roller Replace if necessary.
  • Page 128 PM Table 120K 240K 360K NOTE Rollers Damp cloth Discharge Brush Dry cloth Sensors Blower brush 150K 300K 450K NOTE 1-bin tray unit Rollers Dry or damp cloth Copy Tray Dry or damp cloth Sensors Blower brush D017/D018/D019/D020...
  • Page 129: Main Motor Drive Gear

    Main Motor Drive Gear MAIN MOTOR DRIVE GEAR At every EM lubricate the main motor drive gear [A] with silicone grease G501. D017/D018/D019/D020...
  • Page 131 REPLACEMENT AND ADJUSTMENT...
  • Page 133: Replacement And Adjustment

    Special Tools and Lubricants REPLACEMENT AND ADJUSTMENT SPECIAL TOOLS AND LUBRICANTS 3.1.1 SPECIAL TOOLS Part No. Description Q’ty Availability Scanner Positioning Pins (4 A0069104 Common – R-C3 pins/set) A2929500 Test Chart S5S (10 pcs/set) Common - General VSSM9000 Digital Multimeter FLUKE 87 Common - General A2309003 Adjustment Cam –...
  • Page 134: General Cautions

    General Cautions GENERAL CAUTIONS 3.2.1 PCU (PHOTOCONDUCTOR UNIT) The PCU consists of the OPC drum, development unit, charge roller, and cleaning unit. Follow the cautions below when handling a PCU. Never touch the drum surface with bare hands. When the drum surface is touched or becomes dirty, wipe it with a dry cloth or clean it with wet cotton.
  • Page 135: Laser Unit

    General Cautions Do not disassemble the lens unit. Doing so will throw the lens and the copy image out of focus. Do not turn any of the CCD positioning screws. Doing so will throw the CCD out of position. 3.2.4 LASER UNIT Do not loosen the screws that secure the LD drive board to the laser diode casing.
  • Page 136: Scanner Unit

    Scanner Unit SCANNER UNIT 3.3.1 EXPOSURE GLASS Glass cover [A] ( x 4) ARDF exposure glass [B] Rear scale [C] ( x 3) Exposure glass with left scale [D] Position the white marker [E] at the rear-left corner and the blue marker at the front-left corner when you reattach the ARDF exposure glass.
  • Page 137: Exposure Lamp

    Scanner Unit Exposure glass with left scale ( Scanner Unit) Original length sensor bracket [A] ( x 1, Original length sensors [B] (snap, x 1 each) The number of the original length sensors depends on the model; 3 for EU, 2 for others.
  • Page 138 Scanner Unit Remove: [A] Rear stay ( [B] Left stay ( [C] Front stay ( Disconnect the connector [A] ( D017/D018/D019/D020...
  • Page 139: Reassembling

    Scanner Unit Remove the pulley [A]. Hold down the snap [B] Remove the exposure lamp [C] ( Reassembling Run the cable so that there is no slack. Slide clamp [A] to adjust the cable slack. D017/D018/D019/D020...
  • Page 140: Scanner Motor

    Scanner Unit 3.3.4 SCANNER MOTOR Rear cover ( Rear Cover) Scanner motor assembly [A] ( x 2, x 1, spring x 1) Scanner motor [B] ( x 2) 3.3.5 SENSOR BOARD UNIT (SBU) Monochrome Scanner Unit Remove: Exposure glass ( Exposure glass) [A] SBU cover ( [B] Original length sensor bracket ( D017/D018/D019/D020...
  • Page 141: Color Scanner Unit

    Scanner Unit Remove: [A] Sensor board unit ( Color Scanner Unit Remove: Exposure glass ( Exposure glass) [A] SBU cover ( [B] Cover ( [C] Original length sensor bracket ( D017/D018/D019/D020...
  • Page 142: When Reassembling

    Scanner Unit Remove: [A] Sensor board unit ( x 4, x 1, x 2) When reassembling Adjust the following SP modes after you replace the sensor board unit: SP4–008 (Sub Scan Mag) SP4–010 (Sub Mag Reg.) SP4–011 (Main Scan Reg) SP4–688 (DF: Density Adjustment).
  • Page 143: Front Scanner Wire

    Scanner Unit Remove: Rear cover ( Rear Cover) Exposure lamp stabilizer [A] (Standoff x1, x 2) (Monochrome Scanner Unit) -or- Exposure lamp stabilizer [1] ( x 2, x 2) (Color Scanner Unit) 3.3.7 FRONT SCANNER WIRE Exposure glass ( Exposure Glass) Front frame ( Exposure Lamp) Front scanner wire clamp [A]...
  • Page 144 Scanner Unit Position the center ball [A] in the middle of the forked holder. Pass the right end (with the ball) [B] through the square hole. Pass the left end (with the ring) [C] through the notch. Wind the right end counterclockwise (shown from the machine’s front) five times. Wind the left end clockwise twice.
  • Page 145 Scanner Unit Hook the right end onto the front scanner wire bracket [I]. The end should go via the front track of the right pulley [J] and the front track of the movable pulley [K]. Do not attach the scanner wire bracket with the screw at this time. Remove the tape from the drive pulley.
  • Page 146: Rear Scanner Wire

    Scanner Unit 11. Screw the scanner wire bracket to the front rail [S]. 12. Install the scanner wire clamp [T]. 13. Pull out the positioning pins. Make sure the 1st and 2nd carriages move smoothly after you remove the positioning pins. Do steps 8 through 13 again if they do not. 3.3.8 REAR SCANNER WIRE Reinstalling the Rear Scanner Wire Position the center ball [A] in the middle of the forked holder.
  • Page 147: Touch Panel Position Adjustment

    Scanner Unit as a mirror image. At the front of the machine, the side of the drive pulley with the two windings must face the front of the machine. At the rear of the machine, it must face the rear. 3.3.9 TOUCH PANEL POSITION ADJUSTMENT The touch panel must be recalibrated if it is not functioning correctly or after replacing these items:...
  • Page 148: Laser Unit

    Laser Unit LASER UNIT Turn off the main power switch and disconnect the power cord before you start any of the procedures in this section. Laser beams can seriously damage your eyes. 3.4.1 CAUTION DECAL LOCATIONS The caution decal is located in the laser section as shown below. 3.4.2 LASER UNIT Turn off the main power switch and disconnect the power cord before you start this procedure in this section.
  • Page 149 Laser Unit Remove: 500-Sheet finisher Bridge unit Optional shift tray (or 1-Bin tray) Remove: [A] Upper front cover ( x1, Hook x1) [B] Front cover (Pins x2) [C] Inner cover ( 3-17 D017/D018/D019/D020...
  • Page 150 Laser Unit Remove: [A] Copy tray (Hook x1) Remove: [A] Toner bottle [B] Laser unit ( D017/D018/D019/D020 3-18...
  • Page 151: Polygon Mirror Motor

    Laser Unit 3.4.3 POLYGON MIRROR MOTOR Remove the laser unit (see ‘Laser Unit’). Remove the heat sink [A] ( x4). Replace the polygon mirror motor [B] ( x1). When you install the new polygon mirror motor, do not touch the surface of the mirror with bare hands.
  • Page 152: Laser Synchronization Detector

    Laser Unit 3.4.5 LASER SYNCHRONIZATION DETECTOR Remove the laser unit (see ‘Laser Unit’). Remove the heat sink [A] ( x4). Remove the laser unit cover [B] ( x3). Remove the bracket [C] ( x1). Replace the laser synchronization detector [D] ( x1).
  • Page 153: Photoconductor Unit (Pcu)

    Photoconductor Unit (PCU) PHOTOCONDUCTOR UNIT (PCU) Turn off the main power switch and disconnect the power cord before you start any of the procedures in this section. To prevent toner leakage, never loosen or remove the screws shown in the illustration below. 3.5.1 PCU REMOVAL Open the right cover [A] and front cover [B].
  • Page 154: Pick-Off Pawls

    Photoconductor Unit (PCU) 3.5.2 PICK-OFF PAWLS Remove the PCU. (See ‘PCU Removal’.) Hold the pawl [A] by its sides, pull it down and slowly twist it away from the PCU. 3.5.3 OPC DRUM Remove the PCU. (See ‘PCU Removal’.) Front cover [A] ( Rear cover [B] ( x3, Coupling x1) Top part [C]...
  • Page 155: Charge Roller, Cleaning Roller

    Photoconductor Unit (PCU) Drum [E] (White clip x1 [F]) 3.5.4 CHARGE ROLLER, CLEANING ROLLER Remove the PCU. (See ‘PCU Removal’.) Remove the OPC drum. (See ‘OPC Drum’.) Front stud [A] Rear shoulder screw [B] ( Release the front and rear springs [C]. Remove the roller assembly [D] (Springs x2, Arms x2, Rollers x2) Charge roller [E] 3-23...
  • Page 156: Cleaning Blade

    Photoconductor Unit (PCU) Cleaning roller [F] Re-installation: Charge Roller Put the end of the charge roller with the wide bevel [G] at the front of the PCU. The ends of the cleaning roller [F] are the same (put either end at the front). Make sure that the front stud of the roller assembly is put in the correct position.
  • Page 157 Photoconductor Unit (PCU) Remove the front screw [A] ( Remove the rear screws [B] ( x2). Release the front tab [C]. Release the rear tab [D]. Separate the top [E] and bottom [F] of the development unit. Turn the gears [G] to remove the developer from the bottom half. 3-25 D017/D018/D019/D020...
  • Page 158 Photoconductor Unit (PCU) 10. Remove the development roller [H] from the development unit. At reinstallation, make sure that the mylar is positioned as shown. 11. Turn the development roller gear [I] to remove toner from around the development roller. 12. Assemble the development unit. Dispose of the used developer according to the local laws and regulations regarding the disposal of such items.
  • Page 159 Photoconductor Unit (PCU) 13. Open the developer pack [J] 14. While turning the black gear [K], slowly move the pack left and right and pour half of the developer over the auger [L]. 15. Continue to rotate the black gear until the developer is level. 16.
  • Page 160 Photoconductor Unit (PCU) PCU Reassembly Reassemble the PCU in this order: Connect the pawl [A] Frame pawls [B], front and rear Set the rear cover and front cover [C] Never touch the lever [D] until after the top screw has been fastened. Screws ( x3), coupling x1 [E] Never press down on the top of the PCU when you reattach the rear or front cover.
  • Page 161: After Replacement Of Pcu Components

    Photoconductor Unit (PCU) Make sure that all of the holes and tabs on are engaged at [H], [I], [J], and [K]. Then push down to lock the tabs on the front and rear end of the PCU. Make sure that the holes for the screws on the front and rear end of the PCU are aligned correctly.
  • Page 162 Photoconductor Unit (PCU) Lightly tap the top of the PCU [A] with a screwdriver at 8 locations. These locations must be at equal intervals. Tap 2 or 3 times at each location, to make the toner fall into the development section. Install the PCU in the machine.
  • Page 163: Transfer Unit

    Transfer Unit TRANSFER UNIT Turn off the main power switch and disconnect the power cord before you start any of the procedures in this section. 3.6.1 TRANSFER ROLLER UNIT Open the right cover [A]. Remove the transfer roller unit [B] (Hook x1). Do not touch the transfer roller surface.
  • Page 164: Image Density Sensor

    Transfer Unit 3.6.2 IMAGE DENSITY SENSOR Open the right cover. Remove: [A] Transfer roller [B] Roller guide ( Remove: [A] Image density sensor ( x1). Initialize the new sensor with SP2935. D017/D018/D019/D020 3-32...
  • Page 165: Fusing/Exit

    Fusing/Exit FUSING/EXIT Turn off the main power switch and disconnect the power cord before you start any of the procedures in this section. 3.7.1 FUSING UNIT Allow time for the unit to cool before doing the following procedure. Release the duplex unit, if it has been installed, and open the right cover. Remove the fusing unit [A] ( x2).
  • Page 166: Thermistors

    Fusing/Exit 3.7.2 THERMISTORS Remove the fusing unit. (See ‘Fusing Unit’.) Remove the plates [A] ( x1 each). Replace the thermistors [B] ( x1). 3.7.3 THERMOSTATS Remove the fusing unit. (See ‘Fusing Unit’.) Remove the fusing upper cover [A] ( x4). D017/D018/D019/D020 3-34...
  • Page 167 Fusing/Exit Remove: [A] Pressure spring [B] Pressure spring [C] Ground wire ( [D] Hot roller stripper bracket ( x4). Remove: [A] Thermostat cover (Tap x2). [B] Plate ( x2 , spring washers). 3-35 D017/D018/D019/D020...
  • Page 168: Hot Roller And Fusing Lamps

    Fusing/Exit Remove: [A] Thermostat holders x2 ( x3 each.). [B] Thermostats x4 3.7.4 HOT ROLLER AND FUSING LAMPS Remove the fusing unit. (See ‘Fusing Unit’.) Remove these parts: (see ‘Thermostats’). Fusing upper cover. Pressure springs. Hot roller stripper bracket. Remove the fusing lamps ( x4) and hot roller assembly [A].
  • Page 169 Fusing/Exit Replace the hot roller [B] (C-rings x2, Gear x1, Bushings x2). When you reattach the C-rings, the flat sides must face the bearing/roller. (The little hooks [C] must face away from the bearing/roller). Reinstallation At the rear (gear-side), attach the C-ring so that the opening [A] is 90 degrees from the D-cut sections [B] of the fusing roller.
  • Page 170: Pressure Roller/Cleaning Roller

    Fusing/Exit The grease should be visible after reattaching the bushing [D]. Before you install the new hot roller, peel off 3 cm (1 inch) from both ends of the protective sheet on the new roller. Do not touch the surface of the rollers. When reinstalling the fusing lamp, secure the front screws first.
  • Page 171: Paper Exit Sensor/Paper Overflow Sensor

    Fusing/Exit 3.7.6 PAPER EXIT SENSOR/PAPER OVERFLOW SENSOR Remove the front upper cover [A] ( x1, Peg x1). Remove the exit cover [B]. If the optional one-bin tray unit and/or interchange unit have been installed, remove them. Remove the cover [C]. Replace the exit sensor [D] ( x1).
  • Page 172: Paper Feed

    Paper Feed PAPER FEED Turn off the main power switch and disconnect the power cord before you start any of the procedures in this section. 3.8.1 FEED ROLLER: TRAY 1 Pull out the paper tray 1 [A]. Pull up the stopper [B]. Paper feed roller [C] Do not touch the roller surface with bare hands.
  • Page 173: Feed Roller: Tray 2

    Paper Feed 3.8.2 FEED ROLLER: TRAY 2 Pull out the paper tray 1 and 2 [A]. Pull up the stopper [B]. Paper feed roller [C] Do not touch the roller surface with bare hands. After reinstalling the feed roller, reset the lever [B]. 3.8.3 FRICTION PAD Pull out the paper tray.
  • Page 174: Paper End Sensor

    Paper Feed 3.8.4 PAPER END SENSOR Paper cassette Bracket [A] ( x 1, x 1) Paper end sensor [B] (Hook x1) 3.8.5 PAPER TRAY LIFT MOTORS Remove the paper tray. Remove: [A] Connector cover ( x1) and disconnect the cable. [B] Rear cover ( x4).
  • Page 175: Registration Clutch

    Paper Feed Replace the paper lift motors [A] ( x2 each, x1 each). 3.8.6 REGISTRATION CLUTCH Remove the connector cover and the rear cover. (See ‘Paper Tray Lift Motors’.) Remove the duplex connector cover and lower rear cover. (See ‘Paper Tray Lift Motors’.) Remove the fly wheels [A] ( x1).
  • Page 176: Paper Feed Clutches

    Paper Feed 3.8.7 PAPER FEED CLUTCHES Lower Paper Feed Clutch Remove the rear cover. Remove the lower rear cover. Replace the lower paper feed clutch [A] ( x 1, x 1). Upper Paper Feed Clutch Disconnect the connectors [B] for the BCU board as shown ( x15).
  • Page 177: Relay Clutches

    Paper Feed Remove the bracket [E] ( x1). Replace the upper paper feed clutch [F] ( x 1, x 1). 3.8.8 RELAY CLUTCHES Remove: Rear connector cover ( Rear cover ( Lower rear cover ( Remove: [A] Upper relay clutch ( [B] Lower relay clutch ( 3-45 D017/D018/D019/D020...
  • Page 178: Upper/Lower Paper Size Sensors

    Paper Feed 3.8.9 UPPER/LOWER PAPER SIZE SENSORS Pull out the paper tray 1 and/or 2. Remove: Relay connector cover ( Rear upper cover ( Rear lower cover ( Remove: [A] Tray 1 paper size sensor bracket ( x 1) Tray paper size sensor ( x 1, Pawls x4) -or- [B] Tray 1 paper size sensor bracket (...
  • Page 179 Paper Feed Release the rear link [B] from the right cover ( x 1). Release the front link [C] from the mainframe. Remove the right cover [D]. If the duplex unit is installed: Disconnect the right hinge [A] ( Remove the connector cap [B] ( x1).
  • Page 180 Paper Feed Remove: [A] Transfer roller [B] Transfer roller guide ( Remove the guide plate [A] ( D017/D018/D019/D020 3-48...
  • Page 181: Upper, Lower Relay Sensors

    Paper Feed Remove: [A] Registration roller ( x2, Bushings x2) [B] Registration sensor bracket ( [C] Registration sensor (Pawls x4) 3.8.11 UPPER, LOWER RELAY SENSORS Remove: Right cover -or- Duplex unit if it is installed (See the previous section) Remove: [A] Upper cover [B] Upper relay sensor (Bracket x1, Pawls x4)
  • Page 182: Dust Collection Bin

    Paper Feed [C] Lower cover [D] Lower relay sensor (Bracket x1, Pawls x4) 3.8.12 DUST COLLECTION BIN Remove: [A] Front door (L-brackets x2) [B] Dust collection bin ( Tap the dust collection bin above a sheet of paper, to remove the paper dust. Use a dry cloth to clean the inside of the dust collection bin.
  • Page 183: Pcbs And Other Items

    PCBs and Other Items PCBS AND OTHER ITEMS Turn off the main power switch and disconnect the power cord before you start any of the procedures in this section. 3.9.1 CONTROLLER BOARD If you intend to replace the NVRAMs, upload their contents to an SD card with SP5824 before you remove them and replace them with new ones.
  • Page 184 PCBs and Other Items Before touching the controller board, always touch a metal surface to discharge any static that has accumulated on your hands. Remove: [A] Faceplate ( [B] Controller board ( Make sure that the thermal conductive sheet [C] is attached to the bracket after replacement of this procedure.
  • Page 185: After Installing The Controller Board

    PCBs and Other Items If you have replaced the controller board, set the DIP switches on the new controller board to the same settings as the old board. After installing the controller board For a model without a HDD, do SP5846-052 to copy back the address book to the flash ROM on the controller board from the SD card to which you have already copied the address book data if possible.
  • Page 186: Bcu Board

    PCBs and Other Items 21. Do SP5907 and input the brand and model name of the machine for Windows Plug & Play capability. If the HDD encryption unit has been installed, the HDD encryption unit and encrypted data cannot be recovered. For details, refer to "Recovery from a Device Problem"...
  • Page 187: Power Pack

    PCBs and Other Items 3.9.4 POWER PACK Remove the rear cover. Swing down the BCU board bracket. (See ‘Paper Feed Clutches’.) Remove the power pack [A] ( x 4, x3). 3.9.5 MAIN MOTOR Remove the rear cover. (See ‘Paper Tray Lift Motors’.) Swing down the BCU board bracket [A].
  • Page 188 PCBs and Other Items 3.9.6 PSU Remove the optional finisher if it has been installed. Remove the application cover [A] ( x1). Remove the left cover [B] ( x6). Remove: [A] Transformer ( x1) (For the 220 V machine only) [B] PSU ( x all, x6, Standoff x1).
  • Page 189: Monochrome Scanner Unit (D017/D019)

    PCBs and Other Items 3.9.7 SIO Monochrome Scanner Unit (D017/D019) Remove: Rear cover [A] SIO bracket ( [B] SIO board ( Color Scanner Unit (D018/D020) Remove: Rear cover [A] Ground wire, connector ( [B] SIO bracket ( [C] SIO board ( 3-57 D017/D018/D019/D020...
  • Page 190 PCBs and Other Items 3.9.8 SIU Remove: Rear cover [A] SIU assembly ( 3.9.9 IPU Remove: Rear cover Controller unit Remove: [A] FFC cover ( [B] IPU ( x4, FFC x2) D017/D018/D019/D020 3-58...
  • Page 191 PCBs and Other Items Remove: [A] FFC x2 [B] IPU ( 3.9.10 HDD Before you replace the HDD: Insert an SD card in SD card slot 2 (lower slot). Go into the SP mode. Do SP5846 51 to upload the address book data to the SD card. If the HDD is damaged, you may not be able to retrieve this data from the HDD.
  • Page 192 PCBs and Other Items Remove the HDD and bracket [A] ( Remove the old HDD [A] from its bracket ( x2). Install the new HDD unit. Cycle the machine power off/on. Format the HDD with SP5832-1. Do SP5853 to copy the preset stamp data from the firmware to the hard disk. Do SP5846-52 to restore the address book data to the HDD.
  • Page 193: Copy Adjustments: Printing/Scanning

    Copy Adjustments: Printing/Scanning 3.10 COPY ADJUSTMENTS: PRINTING/SCANNING You must do these adjustment(s) after replacing any of the following parts: Scanner Wire Lens Block/SBU Assembly Scanner Drive Motor Polygon Mirror Motor Paper Side Fence Memory All Clear For more details about accessing SP modes, see Service Tables. 3.10.1 PRINTING Make sure the paper is installed correctly in each paper tray before you start these adjustments.
  • Page 194: Blank Margin

    Copy Adjustments: Printing/Scanning Tray SP mode Specification PFU tray 1), or LCT 4th paper feed (Optional SP1-002-4 PFU tray 2) By-pass feed SP1-002-5 Duplex, side 2 SP1-002-6 A: Leading Edge Registration B: Side-to-side Registration Blank Margin If the leading edge/side-to-side registration cannot be adjusted within the specifications, adjust the leading/left side edge blank margin.
  • Page 195: Main Scan Magnification

    Copy Adjustments: Printing/Scanning SP mode Specification Leading edge SP2-101-1 3 ± 2 mm Left edge SP2-101-5 2 ± 1.5 mm Trailing edge (duplex SP2-101-7 2 ± 2 mm copy, 2nd side) Left edge (duplex copy, SP2-101-8 2 ± 1.5 mm 2nd side) Right edge (duplex SP2-101-9...
  • Page 196: Parallelogram Image Adjustment

    Copy Adjustments: Printing/Scanning Check the magnification, and adjust the magnification using SP2-909 if necessary. The specification is ± 1%. Parallelogram Image Adjustment Do the following procedure if a parallelogram is printed while adjusting the printing registration or the printing margin using a trimming area pattern. The following procedure should be done after adjusting the side-to-side registration for each paper tray station.
  • Page 197: Scanning

    Copy Adjustments: Printing/Scanning 3.10.2 SCANNING Before doing the following scanner adjustments, perform or check the printing registration/side-to-side adjustment and the blank margin adjustment. Use an S5S test chart to perform the following adjustments. Registration: Platen Mode Place the test chart on the exposure glass and make a copy from one of the feed stations.
  • Page 198: Adf Image Adjustment

    Copy Adjustments: Printing/Scanning Place the test chart on the exposure glass and make a copy from one of the feed stations. Check the magnification ratio. Use SP4-008 (Scanner Sub Scan Magnification) to adjust if necessary. Specification: ±0.9%. 3.10.3 ADF IMAGE ADJUSTMENT Registration A: Leading Edge Registration B: Side-to-side Registration...
  • Page 199: Sub Scan Magnification

    Copy Adjustments: Printing/Scanning stations. Check the registration, and adjust using the following SP modes if necessary. SP mode Side-to-side Registration SP6-006-1 Leading Edge Registration (Simplex) SP6-006-2 Trailing Edge Blank Margin SP6-006-3 Sub Scan Magnification Make a temporary test chart as shown above using A3/DLT paper. Place the temporary test chart on the ADF and make a copy from one of the feed stations.
  • Page 200 Copy Adjustments: Printing/Scanning On the touch screen press “Touch Screen Adjust” (or press on the ten-key pad). Use a pointed (not sharp!) tool to press the mark at the upper left of the screen ( ). Press the mark at the lower right of the screen ( ) after it appears. Touch a few spots on the touch panel to confirm that the marker (+) appears exactly where the screen is touched.
  • Page 201 TROUBLESHOOTING...
  • Page 203: Troubleshooting

    Service Call Conditions TROUBLESHOOTING SERVICE CALL CONDITIONS 4.1.1 SUMMARY There are 4 levels of service call conditions. Level Definition Reset Procedure To prevent damage to the machine, the main Enter SP mode, go into machine cannot be operated until the SC has SP5810, press [Execute], turn been reset by a service representative (see the main power switch off and...
  • Page 204: Sc Code Descriptions

    Service Call Conditions If the operator does not touch “Reset” The next message tells the operator that the machine will reset automatically and that the previous job was lost and must be started again. After reading the message, the operator touches “Confirm”...
  • Page 205 Service Call Conditions Exposure lamp error 1 101-1 The standard white level could not be set properly when scanning the white plate during automatic white level adjustment. White plate dirty Spurious electrical noise on power supply line Exposure lamp connection loose, broken, defective Exposure lamp defective Lamp stabilizer connection, loose, broken, defective Lamp stabilizer defective...
  • Page 206 Service Call Conditions Scanner home position error 1 The scanner HP sensor did not turn on during scanner initialization or copying. Scanner motor harness loose, broken, defective at scanner motor or at Scanner HP sensor harness, loose, broken, defective at HP sensor or at BCU Scanner motor or motor driver board defective Scanner motor drive board defective...
  • Page 207 Service Call Conditions SIO Defective SBU auto adjust error The machine could not acquire the white or black peak level setting at power on. Exposure lamp, lamp stabilizer harness connection loose, broken, defective Exposure lamp defective Lamp stabilizer defective Spurious electrical noise on power supply line White plate dirty or missing Anti-condensation heater (option) in scanner unit not operating Harness connection at SBU, iPU, BCU, SIO, loose, broken, defective...
  • Page 208 Service Call Conditions IPU defective BCU defective SBU defective IPU Error Harness between SBU and The self-diagnostic test detected an IPU loose or broken error at the IPU at power on, or after IPU defective the machine returned from energy SBU defective save mode.
  • Page 209 Service Call Conditions Laser synchronization detection error: LD0 Laser synchronizing detection The laser synchronizing detection board harness loose or signal for the start position of the LD broken. was not output for two sec. after LDB Laser synchronization unit turned on with the polygon motor detection board defective rotating normally.
  • Page 210 Service Call Conditions broken ID sensor calibration – Error 1 One of the following conditions occurred when the ID sensor pattern was calibrated during printing: Vsp > 2.5V Vsg < 2.5V Vsp = 0V Vsg = 0V ID sensor defective or dirty ID sensor harness disconnected or connector is damaged BCU defective Scanning system or image creation system malfunction...
  • Page 211 Service Call Conditions Vsg output was greater than 4V, (power pack) defective even with PWM=1 (no current Scanning system or image for the LED) creation system malfunction ID sensor adjustment timeout error ID sensor dirty or defective Error occurred during ID sensor harness disconnected, or automatic adjustment of connector damaged...
  • Page 212 Service Call Conditions TD sensor abnormal Poor connection of the PCU Development bias leak Poor connection at the PCU bias A development bias leak terminal signal is detected. High voltage supply board defective TD sensor initial setting error The PCU toner seal was not removed Initialization of the new PCU ID sensor harness loose, broken unit failed (the drum and...
  • Page 213 Service Call Conditions Transfer roller leak error 2 A transfer roller current leak signal is Transfer roller set incorrectly detected. The current feedback signal or damaged for the transfer roller is not detected High voltage supply board set within the correct time. incorrectly or defective Separation bias leak error High voltage supply board...
  • Page 214 Service Call Conditions switched on. An obstruction (jammed paper, paper scraps, etc.) has blocked the motor drive and caused an overload. Paper lift sensor connection loose, disconnected, or damaged Paper lift sensor defective Tray lift motor connection loose, disconnected, or damaged Tray lift motor defective Paper tray motor lock (optional Paper Tray Unit) An obstruction (jammed paper, paper...
  • Page 215 Service Call Conditions An obstruction (jammed paper, paper scraps, etc.) has jammed the rear fence or motor Side fence motor disconnected or defective Side fence position sensor disconnected or defective Side fence close sensor disconnected or defective LCT lower limit error The lower limit sensor does not activate within 8 seconds after the tray has been lowered.
  • Page 216 Service Call Conditions Fusing overheat error 1 (center) TRIAC short on PSU (PSU The fusing thermistor detected a fusing defective) temperature over 230 °C for 5 sec. at BCU board defective the center of the hot roller. Fusing thermistor defective Fusing overheat error 2 (center) A fusing temperature over 250 °C is TRIAC short on PSU (PSU...
  • Page 217 Service Call Conditions C for 5 sec. at the end Fusing thermistor disconnected or of the hot roller. defective Power supply not within rated range (15% or more below rating) Fusing temperature warm-up error (end) Fusing thermistor defective or The fusing temperature did not reach out of position the standby temperature within 20 sec.
  • Page 218 Service Call Conditions roller rotating. defective Zero cross waveform signal error The waveform of the zero cross signal Electrical noise on the power was detected out of range. supply line Consecutive fusing unit paper jams Three consecutive paper jams occurred in the fusing unit. The paper jam counter for the fusing Remove the paper jam in the unit reaches 3 times.
  • Page 219 Service Call Conditions Finisher serial cable connection loose, A break (LOW) signal broken was received from the BCU defective finisher. Finisher main board defective External noise Key/card counter device error 1 After 1 data frame is sent to device, an ACK signal is Serial line from the device to the main machine is unstable,...
  • Page 220 Service Call Conditions device RAM is low. exhausted Counter device defective Key/card counter device error 4 After installation of the device a Device control board defective message alerts user to a battery Device control board backup voltage abnormal error. battery defective OSM User Code File Error Make sure the eccm.mod The correct "usercode"...
  • Page 221 Service Call Conditions Dial up fails due to the incorrect modem setting. Same as -001 Communication line error The supplied voltage is not sufficient due to the defective communication line or defective connection. -005 - Same as -001 Consult with the user's local telephone company. Incorrect network setting Both the NIC and Cumin-M are activated at the same time.
  • Page 222 Service Call Conditions the machine. EEPROM Communication Error EEPROM installed incorrectly The machine failed to detect a match EEPROM defective. Turn the between the read/write data for the machine power off/on after EEPROM on the BCU after 3 attempts. replacing the EEPROM. BCU defective.
  • Page 223 Service Call Conditions Jogger motor drive is obstructed (jammed paper, The jogger fence paper scraps, etc.) motor in the finisher The motor harness loose or broken is not operating. Jogger fence HP sensor dirty, loose, defective Jogger fence motor defective Rear fence motor error Rear jogger motor drive is obstructed (jammed paper, paper scraps, etc.)
  • Page 224 Service Call Conditions loose, broken Stack feed-out motor defective Stack feed-out HP sensor defective Shift tray motor error Shift motor drive is obstructed (jammed paper, paper scraps, etc.) The shift tray motor in Shift motor harness loose, broken the 1000-sheet finisher Shift tray HP sensor harness loose, broken is not operating.
  • Page 225 Service Call Conditions motor turned on. -or- The stack feed HP sensor did not detect "OFF" twice (once: jam error) for the specified time after the stack feed motor turned on. Motor drive obstructed Stack feed motor harness loose, broken Stack feed motor defective Tray lift motor error Motor harness loose, broken...
  • Page 226 Service Call Conditions Folder plate motor error The folder plate in the 1000-sheet booklet finisher moved but was not detected at the home position within the prescribed time. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code. Folder plate motor drive obstructed Folder plate HP sensor harness loose, broken Folder plate motor harness loose, broken...
  • Page 227 Service Call Conditions Clamp roller retraction motor Motor harness The clamp roller retraction motor in the loose, broken 1000-sheet booklet finisher is not operating. The Motor drive 1st detection failure issues a jam error, and the obstructed 2nd failure issues this SC code. Motor defective Bridge unit error Poor connection between the...
  • Page 228 Service Call Conditions Note: For more details about this SC code error, execute SP5990 to print an SMC report so that you can read the error code. The error code is not displayed on the operation panel. USB flash error This is a self-diagnostic error.
  • Page 229 Service Call Conditions Wireless LAN board defective An error was detected for the wireless Wireless board connection not LAN board (802.11b or Bluetooth). tight Wireless LAN board error An error is detected for the wireless Wireless LAN board defective LAN board (802.11b or Bluetooth). PCI connector loose USB I/F Error The USB driver is unstable and generated an...
  • Page 230 Service Call Conditions Encryption of data on the hard disk failed. HDD check error Format the HDD Power loss during Format the HDD encryption 10 B Data read/write error See SC863 below HDD error 1 Cable between HDC and HDD loose or The hard disk connection is defective not detected because it is...
  • Page 231 Service Call Conditions of the HD, the HD responded with a CRC error. HDD error 5 HDD responded to an error during operation for a condition other than HDD defective. those for SC863 or 864. SD card error 1: Recognition error The SD card in the slot contains illegal Use only SD cards that program data.
  • Page 232 Service Call Conditions Replace the HDD.HDD defective HDD mail RX data abnormal HDD sector corrupted. An error was detected at power on. Reformat with SP5832 007. The data received during mail receive If this does not repair the problem, could be neither read nor written. replace the HDD.
  • Page 233 Service Call Conditions Log data abnormal An error was detected in the handling Software error. Update the of the log data at power on or during firmware machine operation. This can be NVRAM defective caused if you turn the machine off HDD defective while it is operating.
  • Page 234 Service Call Conditions Mechanical total counter error The counter was removed during Check the connection of the standby or while it is operating, mechanical counter possibly damaging he connector. Counter defective Printer Error 1 An internal application error was Software defective detected and operation cannot Insufficient memory continue.
  • Page 235 Service Call Conditions Software continuity error The software attempted to perform an No operation required. unexpected operation. However, Note: This SC code does not unlike SC990, the object of the error is appear on the panel, and is only continuity of the software. logged.
  • Page 236 Service Call Conditions Note 1 If a problem always occurs under specific conditions (for example. printer driver setting, image file), the problem may be caused by a software error. In this case, the following data and information need to be sent back to your product specialist. Please understand that it may take some time to get a reply on how to solve the problem, because in some cases the design staff in Japan must analyze the data.
  • Page 237: Self-Diagnostic Mode

    Self-Diagnostic Mode SELF-DIAGNOSTIC MODE 4.2.1 SELF-DIAGNOSTIC MODE AT POWER ON As soon as the main machine is powered on, the controller waits for the initial settings of the copy engine to take effect and then starts an independent self-diagnostic test program. The self-diagnostic test follows the path of the flow chart shown below and checks the CPU, memory, HDD, and so on.
  • Page 238: Self-Diagnostic Test Flow Chart

    Self-Diagnostic Mode Self-Diagnostic Test Flow Chart D017/D018/D019/D020 4-36...
  • Page 239: Detailed Self-Diagnostic Mode

    Self-Diagnostic Mode 4.2.2 DETAILED SELF-DIAGNOSTIC MODE Purpose In addition to the self-diagnostic test initiated every time the main machine is powered on, you can set the machine in a more detailed diagnostic mode manually in order to test other components or conditions that are not tested during self-diagnosis after power on. The following device is required in order to put the machine in the detailed self-diagnosis mode.
  • Page 240 Self-Diagnostic Mode MODEL NAME XXXX Serial No. : ACLD000034 Firmware P/# : ACP82XXXX [1/1] Self-Diagnosis Report Firmware Version : 2.49.01 Wed Nov 22 13:15:30 2000 [System Construction] Kernel Version NetBSD 1.3.3 (SHINYOKOHAMA_ROM) #0: Sat Nov 11 16:15:35 JST 2000 CPU System Bus Clock : 100.0 MHz CPU Pipeline Clock : 200.0 MHz Board Type ASIC...
  • Page 241: Paper Feed Troubleshooting

    Paper Feed Troubleshooting PAPER FEED TROUBLESHOOTING The machine is designed to automatically adjust the bottom plate pressure of each paper feed station in the main machine and paper tray unit for the paper size and amount of paper remaining in the tray. If the machine is frequently double-feeding or failing to feed with a particular paper size with a certain amount of paper remaining in the tray, this problem can be corrected with SP code settings, SP1908 to 1911.
  • Page 242: Skewed Image

    Skewed Image SKEWED IMAGE Do the following to fix a skewed image problem. D017/D018/D019/D020 4-40...
  • Page 243: Image Problems

    Image Problems IMAGE PROBLEMS 4.5.1 SKEWED, TRAPEZOID AND PARALLELOGRAM IMAGES Skewed Images The image’s leading and trailing edges are parallel. The image’s left and right edges are also parallel. But, all four sides are not parallel with the paper edge. 4-41 D017/D018/D019/D020...
  • Page 244: Trapezoid Images

    Image Problems Trapezoid Images Only the image’s trailing edge is not parallel with the paper edge. The other 3 sides are parallel to the paper’s edges. D017/D018/D019/D020 4-42...
  • Page 245: Parallelogram Images

    Image Problems Parallelogram Images Like skewed images, the leading/trailing edges and left/right edges are parallel to each other. But, the leading and trailing edges are not parallel to the paper’s edges. 4-43 D017/D018/D019/D020...
  • Page 246: Checking Images With The Trimming Pattern

    Image Problems 4.5.2 CHECKING IMAGES WITH THE TRIMMING PATTERN D017/D018/D019/D020 4-44...
  • Page 247: Correcting The Images

    Image Problems 4.5.3 CORRECTING THE IMAGES Correcting Skewed Images 1. Test pattern (Trimming Pattern) mode check Is the image skewed? 1. Adjust the side fences. There must be no gap between the fences and the paper stack. 2. Adjust the paper buckle: SP1-003-1 and 2. 2.
  • Page 248 Image Problems Change the position of the right hinge screw to the longer hole, and make small position adjustments that are necessary. Do Procedure B below. Procedure complete. Procedure A Remove the rear and left covers, then the left scanner cover. Check to see if there is a gap between the scanner unit holder and frame at [A].
  • Page 249 Image Problems Loosen all screws ( x7) [B]. Lift up the left front of unit until there is a 1 to 2 mm gap. Tighten the 7 screws. Insert a washer (#07080050, 1 mm thick) into gap [A]. Attach the washer in its position with an adhesive that sets quickly. This washer will also absorb small amounts of shock.
  • Page 250 Image Problems Measure the height difference [B] between the hinge bracket [C] and scanner housing [D]. If the difference is 0.5 mm or more: Add a spacer (t = 0.5 to 0.8) between the hinge bracket (mainframe) and ADF left hinge, to lift the left side of the ADF -or- Adjust the stepped height difference between the hinge bracket and scanner housing...
  • Page 251: Correcting Trapezoid Images

    Image Problems Correcting Trapezoid Images Procedure 1: Minor Adjustment of the Fusing Unit Height (front-to-rear) Print out the SP2-902 Trimming Pattern (value: 10). If the image is a pattern A trapezoid: a) Remove and reinstall the Fusing Unit. b) Tighten the left fixing screw while you push up the unit’s left side (until it stops). If the image is a pattern B trapezoid, do the same for the unit’s right side.
  • Page 252: Correcting Parallelogram Images

    Image Problems Still NG: Go to the next step. OK: Adjustment Complete. Add more washers (t = 0.5 to 1.6, as above). Too many washers can cause wrinkling in the paper. Still NG: Go to the next step. OK: Adjustment Complete. Remove the fusing unit and all the washers added in steps 1 and 2 above.
  • Page 253: Electrical Component Defects

    Electrical Component Defects ELECTRICAL COMPONENT DEFECTS 4.6.1 SENSORS Component State Open 1st Bottom Fence The CPU cannot detect the 309-1 Sensor 1 paper size properly. Shorted Open 1st Bottom Fence The CPU cannot detect the 309-4 Sensor 2 paper size properly. Shorted Open 1st Bottom Fence...
  • Page 254 Electrical Component Defects Open The CPU cannot detect the 1st Tray Detect Sensor 309-13 paper size properly. Shorted Open 2nd Bottom Fence The CPU cannot detect the 309-21 Sensor 3 paper size properly. Shorted Open 2nd Bottom Fence The CPU cannot detect the 309-15 Sensor 1 paper size properly.
  • Page 255 Electrical Component Defects Sensor Shorted paper size properly. Open The CPU cannot detect the APS Sensor 1: Original original size properly. APS 223-1 Width and ARE do not function Shorted correctly. Open The CPU cannot detect the APS Sensor 2: Original original size properly.
  • Page 256 Electrical Component Defects The Paper Jam indicator will Open light whenever a copy is made. Duplex Unit Entrance 340-10 Sensor The Paper Jam indicator Shorted lights even if there is no paper. The Paper Jam indicator will Open light whenever a copy is made.
  • Page 257 Electrical Component Defects lights even if there is no paper. The Paper Jam indicator will Open light whenever a copy is made. Lower Relay Sensor 308-4 The Paper Jam indicator Shorted lights even if there is no paper. The TD sensor initial setting procedure is not performed Open when a new PCU is...
  • Page 258 Electrical Component Defects light whenever a copy is made. The Paper Jam indicator Shorted lights even if there is no paper. The paper overflow message is not displayed Open when the paper overfull Paper Overflow 324-4 condition exist. Sensor The paper overflow Shorted message is displayed.
  • Page 259 Electrical Component Defects light whenever a copy is made. The Paper Jam indicator Shorted lights even if there is no paper. The Paper Jam indicator will Open light whenever a copy is made. Relay Sensor 702-1 The Paper Jam indicator Shorted lights even if there is no paper.
  • Page 260: Switches

    Electrical Component Defects 4.6.2 SWITCHES Component State Symptom The TD sensor initial setting Open procedure is not performed when a new PCU is installed. Correct PCU 327-8 Detect Switch The TD sensor initial setting Shorted procedure is performed whenever the front cover is closed. The Cover Open indicator is not lit Open even if the front cover is opened.
  • Page 261: Blown Fuse Conditions

    Blown Fuse Conditions BLOWN FUSE CONDITIONS Rating Symptom when turning on the Fuse main switch 115 V 220 to 240 V 15 A/250 V 8 A/250V No response. 8 A/125 V 5 A/250 V No response Anti-condensation/Tray Heater does 2 A/125 V 1 A/250V not turn on.
  • Page 263 SERVICE TABLES...
  • Page 265: Service Tables

    Service Program Mode SERVICE TABLES SERVICE PROGRAM MODE The service program (SP) mode is used to check electrical data, change modes, and adjust values. Never turn off the main power switch when the power LED is lit or flashing. To avoid damaging the hard disk or memory, press the operation switch to switch the power off, wait for the power LED to go off, and then switch the main power switch off.
  • Page 266: Entering And Exiting Sp Mode

    Service Program Mode SP Mode (Service). Includes all the options in the SP displays for normal maintenance and adjustments. SSP Mode (Special Service). Includes the normal SP modes and some additional options in the SP displays not required for normal settings and adjustments. (Most are marked “DFU”...
  • Page 267: Switching Between Sp Mode And Copy Mode For Test Printing

    Service Program Mode mode screen, press SP Mode (highlighted) in the copy window. Enter the SP code directly with the number keys if you know the SP number and then press . (SP Mode must be highlighted before you can enter the number. Just press SP Mode if it is not highlighted.) Press twice to leave the SP mode and return to the copy window to resume normal operation.
  • Page 268: Commonly Used Sp Codes And Features

    Service Program Mode See the Service Program Mode Tables for the range of allowed settings. To enter a setting Press the button to toggle between plus and minus, and then use the keypad to enter the appropriate number. The number you enter writes over the previous setting.
  • Page 269: Test Pattern Printing (Sp2902)

    Service Program Mode Test Pattern Printing (SP2902) You can print a test pattern to confirm correct operation of the machine. Enter the SP mode and select SP2902. Enter the number for the test pattern that you want to print and press .
  • Page 270: Smc Data Lists (Sp5990)

    Service Program Mode Test Pattern Independent (4-dot) Grayscale Horizontal Grayscale Vertical Grayscale Horizontal/Vertical Grayscale Grid Grayscale Horizontal White Stripe Grayscale Vertical White Stripe Grayscale Horizontal/Vertical White Stripe 100% White Coverage Trimming Area (OR Outside Data) See SP 4417 in the SP table for a different set of test patterns. SMC Data Lists (SP5990) Open SP mode 5990 and select the number corresponding to the list that you wish to print.
  • Page 271: Memory All Clear (Sp5801)

    Service Program Mode SMC (System Parameter and Data Lists) Capture Log Copy UP Mode List Scanner SP Mode List Scanner UP Mode List Touch “Execute” on the touch panel Select. “Single Face” or “Both Face”, then touch “Execute” to start printing. After printing the list, press Exit twice to close the SP Mode screen and return to copy mode.
  • Page 272 Service Program Mode What It Initializes Comments Initializes the image file system. IMH Memory Clear (IMH: Image Memory Handler) (Memory Control Service). Initializes the automatic delete time setting for stored documents. Copier application Initializes all copier application settings. Initializes the fax reset time, job login ID, all TX/RX Fax application settings, local storage file numbers, and off-hook timer.
  • Page 273: Aps Output Display (Sp4301)

    Service Program Mode APS Output Display (SP4301) When you open this SP, a small box will be displayed on the SP mode screen with a series of 0’s and 1’s. The meaning of the display is as follows. 0 0 0 0 0 0 0 0 7 6 5 4 3 2 1 0 0 = Paper not detected, 1 = Paper detected Description...
  • Page 274: Nip Band Width Measurement (Sp1109)

    Service Program Mode Nip Band Width Measurement (SP1109) When paper wrinkling or image off-set occurs, the pressure from the pressure roller can be adjusted by changing the position of the pressure springs. At this time, the nip band width can also be checked with SP1109, as follows. Do a free run (SP5802) for about 50 sheets.
  • Page 275: System Setting Reset

    Service Program Mode System Setting Reset The system settings in the UP mode can be reset to their defaults. Use the following procedure. Press User Tools/Counter. Press and hold down and then touch "System Settings". When the message prompts you to confirm that you want to reset the system settings, press Yes.
  • Page 276: Service Program Mode Tables

    Service Program Mode 5.1.4 SERVICE PROGRAM MODE TABLES Service Table Key Notation What it means Example: [-9 to +9 / +3.0 / 0.1 mm step]. The setting can be [range / default / adjusted in the range ±9, the setting is reset to +3.0 after an step] NVRAM reset, and the value can be changed in 0.1 mm steps with each key press.
  • Page 277: Sp1Xxx: Feed

    SP1xxx: Feed SP1XXX: FEED 1001* Leading Edge Registration 1 Tray Adjusts the printing leading edge registration from each paper feed station using the Trimming 2 By-pass Area Pattern (SP2902 Pattern No. 10). [+9.0 to –9.0 / +0.0 / 0.1 mm/step] Use the key to toggle between + and –...
  • Page 278 SP1xxx: Feed 3 Duplex Side 2 [0 to 20 / 6 / 1 mm/step] By-pass Paper Size Detection 1007* Controls paper size detection for the by-pass feed table. 1 Detection Timing [-15 to 15 / 0 / 5 mm step] [0 to 1 / 0 / -] 2 LG Detection 0: LT SEF, 1: LG...
  • Page 279 SP1xxx: Feed for thick paper for the 2nd paper tray and 5 Thick Paper – Roller Ends for the bypass tray. [0 to 30 / 15 / 1°C/step] Adjusts the fusing temperature at the center of the hot roller after the machine 6 After Warming-up - Center has warmed up.
  • Page 280 SP1xxx: Feed 1 Roller Center Displays the fusing temperature for the center or both ends of the hot roller. 2 Roller Ends Displays the temperature in the machine at In the Machine at Power power on. This temperature is monitored by the thermistor on the SBCU board.
  • Page 281 SP1xxx: Feed AC Frequency Display DFU Displays the AC frequency for fusing temperature control. [0 to 1/0/1 Step] 1902* Used to check the measured number of interrupts for the zero cross signal. Measured time interval is 500 ms with 5 interrupts per 2 mms: 10 ms x 50 = 500 1903* Feed Clutch Re-energize...
  • Page 282 SP1xxx: Feed correct this, increase the length of time the motor runs in reverse to lower the tray (to do this, reduce the value of the setting). Failure to feed occurs when there is not enough pressure. To correct this, increase the length of time the motor runs forward to raise the tray.
  • Page 283 SP1xxx: Feed 1913 Tray 2: Auto Paper Size Detection 1914 Tray 3: Auto Paper Size Detection 1915 Tray 4: Auto Paper Size Detection Some paper sizes are very nearly the same (A4, LT for example). The paper size sensors are not sensitive enough to distinguish between such paper sizes.
  • Page 284 SP1xxx: Feed Heater Forced Off DFU 1996 These are debugging tools 1 Starting Temperature (Center) [150 to 180/180/5 deg] 2 Starting Temperature (Side) 3 Time (Center) [0 to 5/0/1] 4 Time (Side) 5 After Printing [0 to 5/1/1] D017/D018/D019/D020 5-20...
  • Page 285: Sp2Xxx: Drum

    SP2xxx: Drum SP2XXX: DRUM 2001* Charge Bias Setting (Copying) Adjusts the voltage applied to the charge roller during printing. This value will be changed automatically when the charge roller bias correction is performed. Note that if this value is changed, the charge roller voltage will be corrected based on the new voltage.
  • Page 286 SP2xxx: Drum When the value of Vsdp/Vsg is greater than this value, the charge roller voltage decreases by 50V (e.g. from –550 to –500). The size of the decrease depends on SP2005 3. [0 to 100 / 95 / 1 %/step] Charge Roller Bias Correction Adjusts the size of the charge roller voltage correction.
  • Page 287 SP2xxx: Drum Left Side Adjusts the left edge erase margin. The specification is 2 ±1.5 mm. See “Replacement and Adjustment - Copy Adjustment” for details. [0.0 to 9.0 / 2.0 / 0.1 mm/step] Right Side Adjusts the right edge erase margin. The specification is 2 +2.5/-1.5 mm.
  • Page 288 SP2xxx: Drum Printer - Rear Trailing Edge In printer mode, adjusts the trailing edge erase margin on the reverse side of duplex copies. The actual trailing edge erase margin on the reverse side is this value plus the value of SP2101-7. The specification is 3 ±2 mm.
  • Page 289 SP2xxx: Drum the value of SP2201-1. This should not be used in the field, because it affects ID sensor pattern density, which affects toner supply. [0 = N (200V) / 1 = H (240V) / 2 = L (160V) / 3 = HH (280V) / 4 = LL (120V)] 2210* Bias Off Time Charge Bias DFU...
  • Page 290 SP2xxx: Drum If the user normally makes copies with a high proportion of black, reduce the interval. 2220* Vsg/V/Vsdp/Vt/Vts Display 1 Vsg Displays the individual Vt, Vsg, Vsp, Vsdp, and Vts 3 Vsdp values. 4 Vt 5 Vts Displays all the data used in process control, 6 Vsp/Vsg/Vsdp/Vt/Vts separated by slashes (/).
  • Page 291 SP2xxx: Drum Adjusts the current applied to the transfer roller during copying from the duplex unit when the user uses the “Normal” paper setting. Use this SP when the image on the rear side of the paper has a problem caused by poor image transfer.
  • Page 292 SP2xxx: Drum 2803* Developer Initialization Data When the machine detects a new PCU (photoconductor unit) in the machine, it checks the heat seals at the creation of the first ID sensor pattern. After the agitator is rotated for 30 sec., the machine creates the second ID sensor pattern and corrects the reference value of the TD sensor.
  • Page 293 SP2xxx: Drum Adjusts the voltage applied to the separation plate, during printing at the leading edge of the paper on the rear side. See SP2901 1. [–4000 to –1000 / –2100 / 1 V/step] Rear – Image Area Adjusts the voltage applied to the separation plate, during printing at the image area of the paper on the rear side.
  • Page 294 SP2xxx: Drum 10 Trimming Area 23 All White Pattern 11 Argyle Pattern 24 Trimming Area Or Out 12 Hounds Tooth Check (2 dot Hor) 2906* Tailing Correction Shift Value Shifts the image across the page at the interval specified by SP2906 2. When making many copies of an original that contains vertical lines (such as a table), separation may not work correctly, then a tailing image will occur (ghosts of the vertical lines will continue past the bottom of the table).
  • Page 295 SP2xxx: Drum Forces the toner bottle to supply toner to the toner supply unit. Press Execute on the touch panel to start. During this process, the machine supplies toner until the toner concentration in the development unit reaches a standard level. However, if the toner concentration does not reach a standard level, the machine supplies toner for 2 minutes maximum.
  • Page 296 SP2xxx: Drum Adjusts the image density level for black pixels on test pattern printouts (patterns are made with SP2902) [0 to 15 / 15 / 1/step] This SP affects all test patterns except for the grayscale test patterns. Polygon Motor Idling Time Selects the polygon motor idling time.
  • Page 297 SP2xxx: Drum Toner Recovery Time Adjusts the toner supply motor on time during recovery from toner near-end/end. This SP is effective only when SP2921 is “0”, “1”, or “2”. 2923* [1 to 60 / 30 / 1 s/step] Note that toner recovery is done in a 3-second cycle. So, the input value should be a multiple of 3 (e.g.
  • Page 298 SP2xxx: Drum Toner End Clear Clears the toner end condition. Press Execute on the touch panel to clear the toner end condition without adding new toner. When you press Execute, the following are cleared: Toner end indicator (goes out) 2928* Toner near-end counter Toner near-end level When making a lot of copies after changing this setting to “1”, the carrier...
  • Page 299 SP2xxx: Drum Use this SP when you want to adjust the image density. ID Sensor Control Correction 2933* Adjusts the ID sensor control coefficient. DFU [0.5 to 3 / 1 / 0.1/step] 2934* ID Sensor PWM Setting 1 Display Displays the PWM of the ID Sensor LED. Upper Limit Correction Corrects the upper limit of the PWM for the ID sensor LED.
  • Page 300 SP2xxx: Drum Displays the ISSUER CODE of the loaded toner. The history of the toner ID codes are stored in NVRAM for display. 1 Latest Most current code (in use). 2 Last 1 Up to four issuer codes of toner lots in the same series can be 3 Last 2 stored.
  • Page 301 SP2xxx: Drum ISSUER CODE Ref South Korea Only 2993* Sets the standard issuer code, once it has been determined. [0 to 9999 / 0 / 1] 2994* Vts Limitation - Factory 1 Upper Limit - Factory Only 2 Lower Limit - Factory Only 2995* ID Sensor Detection Interval Warming-up...
  • Page 302 SP2xxx: Drum Selects whether the transfer roller is cleaned. Transfer roller cleaning is necessary only when black spots occur in the image areas of copies. This can occur when bad environmental conditions increase the toner density. Set this to ‘1’ when dirty background appears on the reverse side of the first page of a copy job.
  • Page 303 SP2xxx: Drum Brake Time Adjusts the length of time of braking to stop reverse rotation of the drum. [0 to 99/60/1] This SP is adjusted in units of 6 ms (1 step = 6 ms, 2 steps = 12 ms, etc.) If "0"...
  • Page 304: Sp3Xxx

    SP3xxx SP3XXX There are no Group 3 SP codes for this machine. D017/D018/D019/D020 5-40...
  • Page 305: Sp4Xxx: Scanner

    SP4xxx: Scanner SP4XXX: SCANNER Scanner Sub Scan Magnification Adjusts the magnification of the sub scan direction during scanning. 4008* Changing this value changes the scanner motor speed. Press to toggle ±. [–1 to 1 / 0 / 0.1% ] Scanner Leading Edge Registration Adjusts the leading edge registration for scanning.
  • Page 306 SP4xxx: Scanner 3 Book: Left [0 to 3.0 / 1.0 / 0.1 mm / step] 4 Book: Right 5 ADF: Leading Edge [0 to 3.0 / 0.0 / 0.1 mm / step] 7 ADF: Right 8 ADF: Left Scanner Free Run 4013 Performs a scanner free run with the exposure lamp on or off.
  • Page 307 SP4xxx: Scanner 0: Off. No dust warning. 1: On. Dust warning. This warning does not stop the job. Before switching this setting on, clean the ADF scanning glass and the white plate above the scanning glass. Detect Level Adjusts the sensitivity for dust detection on the ADF scanning glass. This SP is available only after SP4020 1 is switched on.
  • Page 308 SP4xxx: Scanner Original Size Detection Selects whether the machine determines that the original is A4/LT, or 8K/16K. 4305* 8K/16K is not available for USA models. [0 = Normal (LT for USA models, A4 for Europe/Asia models) 1 = Reversed [A4 for USA models, LT for Europe/Asia models] 2 = 8K/16K] Scanner Erase Margin 4400...
  • Page 309 SP4xxx: Scanner 4: Gradation main scan D 19: Thin line pattern 5: Gradation sub scan (1) 20: Scanned + Grid pattern 6: Grid pattern 21: Scanned + Grid scale 7: Slant grid pattern 22: Scanned + Color patch 8: Gradation K 23: Scanned + Slant Grid C 9: Check pattern 16 24: Scanned + Slant Grid D...
  • Page 310 SP4xxx: Scanner Specifies the detection threshold for background deletion in ADS mode. 1 Lower Limit [0 to 1024 / 364 / 4 digit/step] 2 Background Level [512 to 1532 / 972 / 1 digit/step] Printer Vector Correction 4540 This SP corrects the printer coverage for 12 hues (RY, YR, YG, etc. x 4 Colors [R, G, B, Option]) for a total of 48 parameters.
  • Page 311 SP4xxx: Scanner 4554 Scanner: Photo 4565 Scanner: Grayscale 4570 Scanner: Color: Text/Photo 4571 Scanner: Color: Text/Photo 4572 Scanner: Color: Auto Color 5 MTF: 0(Off), 1-15 (On) [0 to 15 / 8 / 1 /step] 0: MTF Off When the CCD converts the original image to electrical signals, the contrast is reduced due to the influence that adjacent white and black pixels have on one another as a result of lens properties.
  • Page 312 SP4xxx: Scanner 4581 Fax: Text 4582 Fax: Text/Photo 4583 Fax: Photo 4584 Fax: Original 1 4585 Fax: Original 2 5 MTF: 0(Off), 1-15 (On) [0 to 15 / 8 / 1 /step] 0: MTF Off When the CCD converts the original image to electrical signals, the contrast is reduced due to the influence that adjacent white and black pixels have on one another as a result of lens properties.
  • Page 313 SP4xxx: Scanner 0: Not activated Note: This SP code exists for SP4580, SP4582 and SP4583 only. SBU Version 4600 Displays the version number of the SBU. 4602 Scanner Memory Erase Enables the read and write check for the 1 Scanner Memory Access SBU registers.
  • Page 314 SP4xxx: Scanner 4606 White Balance Target: R 4607 White Balance Target: G 4608 White Balance Target: B These SP codes set the target values for R, G, B (Red, Green, Blue) during white level adjustment. [0 to 1024 / 784 / 1 digit/step] Black Level Fine Adj.
  • Page 315 SP4xxx: Scanner for the odd red signal in the CCD circuit board (black and white printing speed). Displays the black offset value (fine adjustment) for 7 Latest: RE BW the even red signal in the CCD circuit board (black and white printing speed). Displays the black offset value (fine adjustment) for 8 Latest: RO BW the odd red signal in the CCD circuit board (black...
  • Page 316 SP4xxx: Scanner Displays the black offset value (rough adjustment) 6 Latest: GO BW for the odd green signal in the CCD circuit board (black and white printing speed). Displays the black offset value (fine adjustment) for 7 Latest: GE BW the even green signal in the CCD circuit board (black and white printing speed).
  • Page 317 SP4xxx: Scanner 1 Latest: BE Color 2 Latest: BO Color [0 to 255 / 0 / 1 digit/step] 3 Latest: BE BW 4 Latest: BO BW SBU Black Level Loop Displays the black level adjustment time for each mode. The black level 4640 adjustment is done twice.
  • Page 318 SP4xxx: Scanner SBU Error 4647 Displays the result of the SBU connection check. Black Level 1: Rough Adj. Display 4654 RE: Red Even signal, RO: Red Odd signal Displays the previous black offset value (rough adjustment) for the even red signal in the CCD 1 Previous: RE Color circuit board (color printing speed).
  • Page 319 SP4xxx: Scanner Displays the previous black offset value (fine 8 Previous: RO BW adjustment) for the odd red signal in the CCD circuit board (black and white printing speed). Black Level 1: Rough Adj. Display 4655 GE: Green Even signal, GO: Green Odd signal Displays the previous black offset value (rough adjustment) for the even green signal in the CCD 1 Previous: GE Color...
  • Page 320 SP4xxx: Scanner Displays the previous black offset value (fine 8 Previous: GO BW adjustment) for the odd green signal in the CCD circuit board (black and white printing speed). Black Level 1: Rough Adj. Display 4656 BE: Blue Even signal, BO: Blue Odd signal Displays the previous black offset value (rough Previous: BE adjustment) for the even blue signal in the CCD circuit...
  • Page 321 SP4xxx: Scanner Displays the previous black offset value (fine adjustment) Previous: BO for the odd blue signal in the CCD circuit board (black and white printing speed). Gain Adjustment Display 4658 Displays the previous gain value of the amplifiers on the controller for Red. 1 Previous: RE Color 2 Previous: RO Color [0 to 255 / 0 / 1 digit/step]...
  • Page 322 SP4xxx: Scanner Black Level 2: Rough Adjustment Display 4661 RE: Red Even signal, RO: Red Odd signal Displays the previous 2nd black offset value (rough adjustment) for the even red signal in the CCD 1 Previous: RE Color circuit board (color printing speed). [0 to 255 / 112 / 1 digit/step] Displays the previous 2nd black offset value (rough 2 Previous: RO Color...
  • Page 323 SP4xxx: Scanner Black Level 2: Rough Adjustment Display 4662 GE: Green Even signal, GO: Green Odd signal Displays the previous 2nd black offset value (rough adjustment) for the even green signal in the CCD 1 Previous: GE Color circuit board (color printing speed). [0 to 255 / 112 / 1 digit/step] Displays the previous 2nd black offset value (rough 2 Previous: GO Color...
  • Page 324 SP4xxx: Scanner Black Level 2: Rough Adjustment Display 4663 BE: Blue Even signal, BO: Blue Odd signal Displays the previous 2nd black offset value (rough adjustment) for the even blue signal in the CCD 1 Previous: BE Color circuit board (color printing speed). [0 to 255 / 112 / 1 digit/step] Displays the previous 2nd black offset value (rough 2 Previous: BO Color...
  • Page 325 SP4xxx: Scanner Black Level 2: Rough Adjustment Display 4673 RE: Red Even signal, RO: Red Odd signal Displays the factory setting values of the black level Factory Setting: adjustment for the even red signal in the CCD circuit RE Color board (color printing speed)..
  • Page 326 SP4xxx: Scanner Black Level 2: Rough Adjustment Display 4674 GE: Green Even signal, GO: Green Odd signal Displays the factory setting values of the black level adjustment (rough adjustment) for the even 1 Factory Setting: GE Color green signal in the CCD circuit board (color printing speed).
  • Page 327 SP4xxx: Scanner green signal in the CCD circuit board (black and white printing speed). [0 to 255 / 128 / 1 digit/step] Displays the factory setting values of the black level adjustment (fine adjustment) for the odd 8 Factory Setting: GO BW green signal in the CCD circuit board (black and white printing speed).
  • Page 328 SP4xxx: Scanner signal in the CCD circuit board (black and white printing speed). Displays the factory setting values of the black level adjustment (fine adjustment) for the even blue signal Factory Setting: BE in the CCD circuit board (black and white printing speed).
  • Page 329 SP4xxx: Scanner Displays the factory setting values of the gain adjustment for Blue. 1 Factory Setting: BE Color 2 Factory Setting: BO Color [0 to 255 / 0 / 1 digit/step 3 Factory Setting: BE BW 4 Factory Setting: BO BW Gray Balance Set: R DFU 4685 Adjusts the gray balance of the red signal for each scanning mode.
  • Page 330 SP4xxx: Scanner 4800 SBU ID Check Setting DFU DF Shading Free Run Executes the scanner free run for shading movement with the exposure 4802 lamp on or off. The free run moves the scanning lamp a short distance and immediately returns it to its home position. 1 Lamp ON Touch [ON] to start the free run Be sure to touch "OFF"...
  • Page 331 SP4xxx: Scanner This SP code sets the threshold value for independent dot erase. The "0" setting disables independent dot erase. A higher setting detects more spurious dots for erasing. However, this could cause dots to erase in images that contain areas filled by dithering.
  • Page 332 SP4xxx: Scanner IPU Image Pass [Path] Selection (RGB Frame Memory) DFU Selects the image path. Enter the number to be selected using the 10-key 4991 pad. [0 to 11/ 2/ 1] Scanner input RGB images Scanner I/F RGB images RGB images done by Shading correction (Shading ON, Black offset Shading data Inner pattern data: Gray scale RGB images done by Line skipping correction...
  • Page 333 SP4xxx: Scanner correction. [0 to 9 / 4 / 1 /step] 0: weakest skew correction, 9: strongest skew correction Text/Photo Detection Level Adj. Selects the definition level between Text and Photo for high compression PDF. 4994 [0 to 2 / 1 / 1 /step] 0: Text priority 1: Normal 2: Photo priority...
  • Page 334: Sp5Xxx: Mode

    SP5xxx: Mode SP5XXX: MODE mm/inch Selection Selects whether mm or inches are used in the display. Note: After selecting the number, you must turn the main power switch off 5024* and on. Europe/Asia model: [0 = mm / 1 = inch] American model: [0 = mm / 1 = inch] 5045 Accounting Counter...
  • Page 335 SP5xxx: Mode 0: OFF, 1: ON 5056* Coverage Counter Display Display or does not display the coverage counter on the LCD. [0 to 1 / 0 / 1] 0: Not displayed, 1: Displayed 5061* Toner Remaining Icon Display Display or does not display the remaining toner display icon on the LCD. [0 to 1 / 0 / 1 ] 0: Not display, 1: Display 5104*...
  • Page 336 SP5xxx: Mode 1: Key Card (RK3, 4) Japan only 2: Key Card Down 3: Pre-paid Card 4: Coin Lock 5: MF Key Card (Must be enabled with SP5114) 11: Exp Key Card (Add) 12: Exp Key Card (Deduct) External Optional Counter Type Enables the SDK application.
  • Page 337 SP5xxx: Mode [0 to 2/1] 0: Yes. Normal reset 1: Standby. Resets before job start/after completion 2: No. Normally no reset Counter Up Timing Determines whether the optional key counter counts up at paper feed-in or at paper exit. Japan Only 5121 [0 to 1/1] 0: Feed count...
  • Page 338 SP5xxx: Mode 2: 8.25" x 13" Paper Size Type Selection Selects the paper size (type) for both originals and copy paper. [0 to 2 / DIP SW setting / 1 step] 0: Japan 5131* 1: North America 2: Europe After changing the setting, turn the copier off and on. If the paper size of the archive files stored on the HDD is different, abnormal copies could result.
  • Page 339 SP5xxx: Mode 2 B4T (SEF) 3 A4T (SEF) 4 DLTT (SEF) 5 LGT (SEF) 6 LTT (SEF) 7 12x18 (SEF) 8 Other Fax Printing Mode at Optional Counter Off Enables or disables the automatic print out without an accounting device. This SP is used when the receiving fax is accounted for by an external accounting 5167 device.
  • Page 340 SP5xxx: Mode RK 4: Setting Japan Only Enables or disables the prevention for RK4 (accounting device) disconnection. If the RK4 is disconnected for 10 seconds when this SP is set to "1 (Enable)", 5186 the machine automatically jams a sheet of paper and stops. [0 or 1 / 0 / 1/step] 0: Disable 1: Enable...
  • Page 341 SP5xxx: Mode TW: +480 (Taipei) AS: +480 (Hong Kong) Summer Time Lets you set the machine to adjust its date and time automatically with the change to Daylight Savings time in the spring and back to normal time in the fall.
  • Page 342 SP5xxx: Mode Rule Set The end of summer time. (End) Access Control DFU 5401 This SP stores the settings that limit uses access to SDK application data. 103 Default Document ACL 200 SDK1 Unique ID 201 SDK1 Certification Method "SDK" is the "Software 210 SDK2 Unique ID Development Kit".
  • Page 343 SP5xxx: Mode [0 to 1/0/1] 0: Password NULL not permitted. 1: Password NULL permitted. 5413 Lockout Setting Lockout On/Off Switches on/off the lock on the local address book account. [0 to 1/0/1] 0: Off 1: On Lockout Threshold Sets a limit on the frequency of lockouts for account lockouts. [1 to 10/5/1] Cancellation On/Off Determines whether the system waits the prescribed time for input of a...
  • Page 344 SP5xxx: Mode 1: On Mitigation Time Sets the length of time for excluding continuous access for identical user IDs and passwords. [0 to 60/15/1 min.] 5415 Password Attack Permissible Number Sets the number of attempts to attack the system with random passwords to gain illegal access to the system.
  • Page 345 SP5xxx: Mode Access Permissible Number Sets a limit on access attempts when an excessive number of attempts are detected for MFP features. [0 to 500/100/1] Attack Detect Time Sets the length of time for monitoring the frequency of access to MFP features.
  • Page 346 SP5xxx: Mode [0 to 1/0/1] 0: On 1: Off Determines whether certification is required before a user can use the fax application. [0 to 1/0/1] 0: On 1: Off Scanner Determines whether certification is required before a user can use the scan applications.
  • Page 347 SP5xxx: Mode 0: Off 1: On Panel Disp Determines whether an error code appears on the operation panel after a user authentication failure occurs. [0 to 1/1/1] 1: On 0: Off MF Keycard Japan Only Sets up operation of the machine with a keycard. [0 to 1/0/1] 5490 0: Disabled.
  • Page 348 SP5xxx: Mode 0: Zero (Off) 1: Low (2.5K jams) 2: Medium (3K jams) 3: High (6K jams) Error Alarm 5505* Sets the error alarm level. Japan only DFU [0 to 255 / 50 / 100 copies per step] 5507 Supply Alarm Switches the control call on/off for the paper supply.
  • Page 349 SP5xxx: Mode 134* Interval: A5 141* Interval: B4 142* Interval: B5 160* Interval: DLT 164* Interval: LG 166* Interval: LT 172* Interval: HLT 5508 CC Call Japan Only 1 Jam Remains Enables/disables initiating a call. [0 to 1/1] 2 Continuous Jams 0: Disable 1: Enable 3 Continuous Door Open...
  • Page 350 SP5xxx: Mode 2 Service Parts Near End Call 0: Off 1: On 3 Service Parts End Call 4 User Call 6 Communication Test Call 7 Machine Information Notice 8 Alarm Notice [0 or 1 / 1 / - ] 0: Off 9 Non Genuine Toner Alarm 1: On 10 Supply Automatic Ordering Call...
  • Page 351 SP5xxx: Mode (IMH: Image Memory Handler) Initializes the automatic delete time setting 5 MCS for stored documents. (MCS: Memory Control Service) 6 Copier application Initializes all copier application settings. Initializes the fax reset time, job login ID, all 7 Fax application TX/RX settings, local storage file numbers, and off-hook timer.
  • Page 352 SP5xxx: Mode Initializes the UCS (User Information 15 Clear UCS Setting Control Service) settings. Initializes the MIRS (Machine Information 16 MIRS Setting Report Service) settings. Initializes the CCS (Certification and 17 CCS Charge-control Service) settings. Initializes the SRM (System Resource 18 SRM Memory Clear Manager) settings.
  • Page 353 SP5xxx: Mode 2 ENG Enable Signal 3 Tray 2: Paper Height Sensor 4 Tray 1: Paper Height Sensor 5 Tray 2: Paper End Sensor 6 Tray 2: Paper Feed Sensor 7 Warm-up Signal 8 ENG Down Time Signal 9 Bank Motor Ready Signal 10 Bank Paper Height Sensor 11 Bank: Set Sensor 12 Bank: Cover Open...
  • Page 354 SP5xxx: Mode 25 Tray 4: Paper Lift Sensor 26 Duplex Unit Set 27 Mechanical Counter Set 28 By-pass Tray Unit Set 29 By-pass: Paper End Sensor 30 By-pass: Paper Size Sensor 31 Duplex: Entrance Sensor 32 Duplex: Exit Sensor 33 Registration Sensor 34 Front Safety SW- 24V 35 Front Safety SW –...
  • Page 355 SP5xxx: Mode 49 Key Counter Set 50 Key Card Set 51 Tray 3: Paper Feed Sensor 52 Tray 4: Paper Feed Sensor 53 Tray 3: Paper Size Sensor 54 Tray 4: Paper Size Sensor 55 Paper Exit Sensor 56 PCU Set 57 New PCU Sensor 58 Tray 2: Paper Size Sensor 59 Tray 1: Paper Size Sensor...
  • Page 356 SP5xxx: Mode Registration Registration clutch Toner Bottle Toner supply motor Motor Exhaust Fan Motor (High Exhaust fan (High Speed) Speed) Exhaust Fan Motor (Low Exhaust fan (Low Speed) Speed) 1st Paper Upper paper feed clutch Feed CL 2nd Paper Lower paper feed clutch Feed CL 1st Paper Upper paper lift motor (Up)
  • Page 357 SP5xxx: Mode Cancel SOL Paper Transport Relay clutch (Optional paper tray unit) 3rd Paper Upper paper feed clutch (Optional paper tray unit) Feed CL 4th Paper Lower paper feed clutch (Optional paper tray unit) Feed CL Paper Bank Tray motor (Optional paper tray unit) Motor 3rd/LCT Tray Upper Paper lift motor (Up) (Optional paper tray unit or LCT)
  • Page 358 SP5xxx: Mode Motor Relay Transport Bridge unit drive motor (Optional bridge unit) Motor 53 Relay SOL Junction gate solenoid (Optional bridge unit) Total Total counter Counter Polygon Polygonal mirror motor Motor Polygon Polygonal mirror motor and laser diode Motor 62 LD ON Laser diode - Do not use 107 QL 108 PP.
  • Page 359 SP5xxx: Mode 3 LCT either a “1” or “0” on the display. 1: Device connected correctly. 4 Finisher 0: Device not connected correctly. SC Reset Resets all level A service call conditions, such as fusing errors. To clear the 5810 service call, touch “Execute”...
  • Page 360 SP5xxx: Mode 2: Network remote diagnostics. CE Call Lets the customer engineer start or end the remote machine check with CSS or NRS; to do this, push the center report key Function Flag Enables and disables remote diagnosis over the NRS network. [0 to 1/1] 0: Disables remote diagnosis over the network.
  • Page 361 SP5xxx: Mode Controls if permission is given to get access to the SOAP method over Port 80 on the NRS network. [0 to 1/1] 0: No. Access denied 1: Yes. Access granted. RCG – C Registed 21 This SP displays the Cumin installation end flag. 1: Installation completed 2: Installation not completed RCG –...
  • Page 362 SP5xxx: Mode the 128th character are ignored. This address is customer information and is not printed in the SMC report. HTTP Proxy Port This SP sets the port number of the proxy server used for communication between embedded RCG-N and the gateway. This setting is necessary to set up embedded RCG-N.
  • Page 363 SP5xxx: Mode The period of the certification has expired and new request for an update is being sent to the GW URL. A rescue update for certification has been issued and a rescue certification setting is in progress for the rescue GW connection. The rescue certification setting is completed and the GW URL is being notified of the certification update request.
  • Page 364 SP5xxx: Mode Notification of shift from a common authtentication to an individual certification. Notification of a common certification without ID2. Notification that no certification was issued. Notification that GW URL does not exist. CERT: Up ID The ID of the request for certification. Firmware Up Status Displays the status of the firmware update.
  • Page 365 SP5xxx: Mode Displays ID2 for the NRS certification. Spaces are displayed as underscores (_). Asterisks (****) indicate that no NRS certification exists. CERT: Subject 90 Displays the common name of the NRS certification subject. CN = the following 17 bytes. Spaces are displayed as underscores (_). Asterisks (****) indicate that no DESS exists.
  • Page 366 SP5xxx: Mode 154 Outside Line Outgoing Number DFU 156 Dial Up User Name DFU 157 Dial Up Password DFU 161 Local Phone Number DFU 162 Connection Timing Adjustment DFU 163 Access Point DFU 164 Line Connecting DFU 173 Modem Serial No. DFU 174 Retransmission Limit DFU 186 RCG-C M Debut Bit SW DFU 187 Fax TX Priority DFU...
  • Page 367 SP5xxx: Mode Allows entry of the number of the request needed for the Cumin device. Confirm Execute Executes the inquiry request to the NRS GW URL. Confirm Result Displays a number that indicates the result of the inquiry executed with SP5816 203.
  • Page 368 SP5xxx: Mode Succeeded Registration in progress Proxy error (proxy enabled) Proxy error (proxy disabled) Proxy error (Illegal user name or password) Communication error Certification update error Other error Registration executing Error Code Displays a number that describes the error code that was issued when either SP5816 204 or SP5816 207 was executed.
  • Page 369 SP5xxx: Mode -2387 Not supported at the Service Center -2389 Database out of service -2390 Program out of service -2391 Two registrations for same device -2392 Parameter error -2393 Basil not managed -2394 Device not managed -2395 Box ID for Basil is illegal -2396 Device ID for Basil is illegal -2397...
  • Page 370 SP5xxx: Mode Uploads the NVRAM data to an SD card (B140). Push Execute. Note: When uploading data in this SP mode, the front door must be open. NVRAM Data Download Downloads data from an SD card to the NVRAM in the machine. After 5825 downloading is completed, remove the card and turn the machine power off and 5828...
  • Page 371 SP5xxx: Mode [0 to 1/1/0] 0: Not used (manual setting) 1: Used 21 Active IPv4 Address This SP allows you to confirm the IPv4 address that was used when the machine started up with DHCP. For example, if the the setting of the the IPv4 address is "0C0A80001h "...
  • Page 372 SP5xxx: Mode 66 Job Spool Clear: Start Time This SP determines whether the job interrupted at power off is resumed at the next power on. This SP operates only when SP5828 065 is set to 1. 1: Resumes printing spooled jog. 0: Clears spooled job.
  • Page 373 SP5xxx: Mode below this table. 147 ActIPv6Sttles1 These SPs are the IPv6 stateless addresses (1 to 5) referenced on the Ethernet or wireless LAN (802.11) in 149 ActIPv6Sttles2 the format: 151 ActIPv6Sttles3 "Stateless Address" + "Prefix Length" The IPv6 address consists of a total 128 bits configured in 153 ActIPv6Sttles4 8 blocks of 16 bits each.
  • Page 374 SP5xxx: Mode Rules for Abbreviating IPV6 Addresses The IPV6 address is expressed in hexadecimal delmited by colons (:) with the following characters: 0123456789abcdefABCDEF A colon is inserted as a delimiter every 4th hexadecimal character. fe80:0000:0000:0000:0207:40ff:0000:340e The notations can be abbreviated by elminating zeros where the MSB and digits following the MSB are zero.
  • Page 375 SP5xxx: Mode 0: No display Web Supplies Link Invisible Determines whether the consumable vendor link is displayed on the Websys top page and link page. [0 to 1/1/1] 1: Display 0: No display Web Link 1 Name Determines whether an name entered for "URL1" is displayed on the Websys link page.
  • Page 376 SP5xxx: Mode Enter the SP number for the partition to initialize, then press #. When the execution ends, cycle the machine off and on. . 1 HDD Formatting (All) . 2 HDD Formatting (IMH) . 3 HDD Formatting (Thumbnail) . 4 HDD Formatting (Job Log) 5 HDD Formatting (Printer Fonts) .
  • Page 377 SP5xxx: Mode The setting for SP5836-001 has priority. Reduction for Copy [0 to 3/1] Color 0:1, 1:1/2, 2:1/3, 3:1/4 DFU Reduction for Copy [0 to 6/1] B&W Text 0:1, 1:1/2, 2:1/3, 3:1/4, 6:2/3 Reduction for Copy [0 to 6/1] B&W Other 0:1, 1:1/2, 2:1/3, 3:1/4, 6:2/3 Reduction for Printer [0 to 3/1]...
  • Page 378 SP5xxx: Mode B&W HQ 0: JFIF/JPEG, 1: TIFF/MMR, 2: TIFF/MH, 3: TIFF/MR Default for JPEG [5 to 95/1] Sets the JPEG format default for documents sent to the document management server with the MLB, with JPEG selected as the format. Enabled only when optional File Format Converter (MLB: Media Link Board) is installed.
  • Page 379 SP5xxx: Mode refused. 1: If the initiator receives another login request while logging in, the request is refused and the initiator logs out. Note: Displayed only when the wireless LAN card is installed. 42 Fragment Thresh Adjusts the fragment threshold for the IEEE802.11 card. [256 to 2346 / 2346 / 1] This SP is displayed only when the IEEE802.11 card is installed.
  • Page 380 1 Sets the speed for USB data transmission. [Full Speed] [Auto Change] Vendor ID 2 Sets the vendor ID: Initial Setting: 0x05A Ricoh Company [0x0000 to 0xFFFF/1] DFU Product ID Sets the product ID. [0x0000 to 0xFFFF/1] DFU Device Release No.
  • Page 381 SP5xxx: Mode number recognized as the BCD. Delivery Server Setting 5845 These are delivery server settings. FTP Port No. [0 to 65535/1] IP Address (Primary) 2 Use this SP to set the Scan Router Server address. The IP address under the transfer tab can be used with the initial system setting.
  • Page 382 SP5xxx: Mode Changes the functions that the registered I/O device can do. [0 to 255/1] Bit7 = 1 Comment information exits Bit6 = 1 Direct specification of mail address possible Bit5 = 1 Mail RX confirmation setting possible Bit4 = 1 Address book automatic update function exists Bit3 = 1 Fax RX delivery function exists Bit2 = 1 Sender password function exists Bit1 = 1 Function to link MK-1 user and Sender exists...
  • Page 383 SP5xxx: Mode Displays the unique device ID in use by the delivery server directory. The value is only displayed and cannot be changed. This ID is created from the NIC MAC or IEEE 1394 EUI. The ID is displayed as either 6-byle or 8-byte binary. Machine ID Clear (Delivery Server) Clears the unique ID of the device used as the name in the file transfer directory.
  • Page 384 SP5xxx: Mode [1 to 255/1] Addr Book Migration (SD -> HDD) This SP moves the address book data from an SD card to the HDD. You must cycle the machine off and on after executing this SP. Turn the machine off. Install the HDD.
  • Page 385 SP5xxx: Mode automatically. However, at this point the address book can be accessed by only the system administrator or key operator. Enter the SP mode and do SP5846 041. After this SP executes successfully, any user can access the address book. 43 Addr Book Media 46 Initialize All Settings &...
  • Page 386 SP5xxx: Mode Deletes the address book uploaded from the SD card in the slot. Deletes only the files uploaded for that machine. This feature does not work if the card is write-protected. Note: After you do this SP, go out of the SP mode, turn the power off. Do not remove the SD card until the Power LED stops flashing.
  • Page 387 SP5xxx: Mode address book. Specifically, this SP limits the password entry to lower case and defines the length of the password. [0 to 32/1] Note This SP does not normally require adjustment. This SP is enabled only after the system administrator has set up a group password policy to control access to the address book.
  • Page 388 SP5xxx: Mode server. [0 to 255/1] No default Rep Resolution Reduction 5847 1 through 5847 6 changes the default settings of image data sent externally by the Net File page reference function. [0 to 2/1] 5847 5847 21 sets the default for JPEG image quality of image files controlled by NetFile.
  • Page 389 SP5xxx: Mode Bit switch settings. 0000: No access control 0001: Denies access to Desk Top Binder. Access and deliveries from Scan Router have no effect on capture. 0000: No access control Acc. Ctrl.: Repository (only Lower 4 0001: Denies access to DeskTop Bits) Binder.
  • Page 390 SP5xxx: Mode Setting: Log Type: Job 1 No information is available at this time. Setting: Log Type: Job 2 No information is available at this time. Setting: Log Type: Access No information is available at this time. Setting: Primary Srv No information is available at this time.
  • Page 391 SP5xxx: Mode 1: Print 3 Total Counter 5850* Address Book Function Japan Only The machine is shipped ready to use with a G3 line. Use this SP to switch all at once to G4 after adding a G4 line. If the G4 line becomes unusable for some reason, you can use this SP to switch easily back to G3.
  • Page 392 SP5xxx: Mode On/Off (1:ON 0:OFF) Switches on the debug log feature. The debug log cannot be captured until this feature is switched on. [0 to 1/1] 0: OFF 1: ON Target (2: HDD 3: SD) Selects the destination where the debugging information generated by the event selected by SP5858 will be stored if an error is generated [2 to 3 /1] 2: HDD...
  • Page 393 SP5xxx: Mode Erase HDD Debug Data Erases all debug logs on the HDD Erase SD Card Debug Data Erases all debug logs on the SD Card. If the card contains only debugging files generated by an event specified by SP5858, the files are erased when SP5857 010 or 011 is executed.
  • Page 394 SP5xxx: Mode Controller SC Error (0:OFF Stores SC codes generated by GW 1:ON) controller errors. 3* Any SC Error (0:OFF 1:ON) [0 to 65535 / 0 / 1] 4* Jam (0:OFF 1:ON) Stores jam errors. 5859 Debug Log Save Function 1 Key 1 2 Key 2 3 Key 3...
  • Page 395 SP5xxx: Mode 0: No 1: Yes SMTP Auth. From Field Replacement Determines whether the FROM item of the mail header is switched to the validated account after the SMTP server is validated. [0 to 1/1] 0: No. “From” item not switched. 1: Yes.
  • Page 396 SP5xxx: Mode Common Key Info Writing 5870 Writes to flash ROM the common proof for validating the device for NRS specifications. 1 Writing These SPs are for future use and currently are not used. 3 Initialize SD Card Application Move (Merge) Allows applications to be moved (merged) from one SD card to another.
  • Page 397 SP5xxx: Mode 1 Data Overwrite Security 2 Encryption Option Editing Option Setup DFU 5879 This SP is used to install the edit option card. 5881 Fixed Phase Block Erasing DFU 5885 Set WIM Function Close or disclose the functions of web image monitor.
  • Page 398 SP5xxx: Mode with WIM are encrypted when they are transmitted by an e-mail. [0 to 1 / 0 / 1] 0: Not encrypted, 1:Encryption 200 Detect Mem Leak 201 DocSvr Timeout Farm (Firmware) Update Procedure This SP determines whether the ROM can be updated remotely. 5886* [0 or 1 / 0 / 1 step] 0: ON, 1: OFF...
  • Page 399 SP5xxx: Mode 1: LT [0 to 1 / 0 / 1] Other Areas (Europe/Asia) 0: A4 1: LT 5912* PCU Alarm Setting 1 Display Sets the PCU alarm interval. When the machine reaches this value, the PCU alarm will be displayed on the LCD to inform the 2 Interval user.
  • Page 400 SP5xxx: Mode After the machine has entered energy saver mode or stand-by mode, the machine slows the fan speed after this time runs out. After the machine has entered the auto off mode or an error occurs, the machine stops the fan after this time runs out. [30 to 120 / 30 s / 1 s] 1 Normal 2 Energy Saver...
  • Page 401 SP5xxx: Mode Mech. Counter This SP detects that a mechanical counter device is removed. If it is 5987 detected, SC610 occurs. 0: OFF. 1: ON SP Print Mode (SMC Print) In the SP mode, press Copy Window to move to the copy screen, select the 5990 paper size, then press Start.
  • Page 402 SP5xxx: Mode Shows intended destination of the engine board. 0: Japan 1 Destination 1: North America 2: Europe 3: Mainland China 4: Taiwan Displays the CPM information for the engine 2 SBCU ID board. For example, 25 (25 cpm), 30 (30 cpm), and so on.
  • Page 403: Sp6Xxx: Peripherals

    SP6xxx: Peripherals SP6XXX: PERIPHERALS 6006 ADF Registration Adjustment 1 Side-to-Side Registration Adjusts the side-to-side registration of originals with the ARDF. [-3.0 to 3.0 / 0 / 0.1 mm/step ] 3 Leading Edge Registration Adjusts the leading registration of originals with the ARDF. [-5.0 to 5.0 / 0 / 0.1 mm/step ] 5 Buckle: Duplex Front Adjust the amount of paper buckle to correct...
  • Page 404 SP6xxx: Peripherals Original Set Sensor Rear Edge Detection Skew Correction Sensor Registration Sensor Exit Sensor Top Cover Sensor 0: Cover closed, 1: Cover open Lift Sensor 0: ADF closed, 1: ADF open ADF Output Check 6008 Switches on each electrical component (motors, solenoids, etc.) of the ARDF for testing.
  • Page 405 SP6xxx: Peripherals Stamp Position Adj. 6010* Adjusts the stamp position in the sub-scan direction in fax mode. [–5.0 to +5.0 / 0 / 1 mm/step] Original Size Detection Priority Specifies the original size for a size detected by the original sensor, since original sensors cannot recognize all sizes.
  • Page 406 SP6xxx: Peripherals 1 Group 1 2 Group 2 3 Group 3 (Only 1000 Fin) 4 Group 4 (Only 1000 Fin) Check the status of each item against the 8-digit bit display listed in the table below. Reading Number Description Stack Feed-out Belt HP Activated Deactivated Sensor...
  • Page 407 SP6xxx: Peripherals Reading Number Description Not Used Staple Sensor Activated Deactivated Staple Hammer HP Sensor Activated Deactivated Stapler Tray Paper Sensor Activated Deactivated Reading Number Description Not Used Lower Tray Lower Limit Activated Deactivated Sensor Not used Stack Height Sensor Activated Deactivated Group 3...
  • Page 408 SP6xxx: Peripherals Reading Number Description Not Used Upper Tray Paper Limit Activated Deactivated Sensor Not Used Not Used Not Used Finisher Output Check 6118 Switches on each electrical component of the finisher for testing. Press [1] to switch on or [0] to switch off. 1 Upper Transport/Main Motor 2 Shift Tray Lift/Tray Motor 3 Staple Hammer Motor...
  • Page 409 SP6xxx: Peripherals 13 Exit Guide Motor 14 Paddle Sol 15 Exit Unit Gear Sol 16 Stack Height Lever Sol 17 Transport Motor Punch Position: Sub Scan 6128 Adjusts the punching position in the sub scan direction. 1 Domestic 2Hole 2 North America 3Hole [-7.5 to 7.5 / 0 / 0.5 mm/step]] 3 Europe 4Hole 4 North Europe 4Hole...
  • Page 410 SP6xxx: Peripherals 1 A3T (SEF) 2 B4T (SEF) 3 A4T (SEF) 4 A4Y (LEF) 5 B5T (SEF) 6 B5Y (LEF) [-5.0 to 5.0 / 0 / 0.25 mm/step]] 7 DLT-T (SEF) 8 LG-T (SEF) 9 LT-T (SEF) 10 LT-Y (LEF) 11 12"...
  • Page 411 SP6xxx: Peripherals 9 LT-T (SEF) 10 LT-Y (LEF) 11 12" x 18" 12 Other Jogger Fence Fine Adj This SP adjusts the distance between the jogger fences and the sides of the 6132 stack on the finisher stapling tray in the Booklet Finisher B793. The adjustment is done perpendicular to the direction of paper feed.
  • Page 412 SP6xxx: Peripherals - Value: Moves the staple position to the front side. 1 Finisher 1 (B408/B793) [-3.5 to 3.5 / 0 / 1/step]] 2 Finisher 2 (D372) [-2.0 to 2.0 / 0 / 1/step]] 6134 Saddle Stitch Position Adjustment Use this SP to adjust the stapling position of the booklet stapler when paper is stapled and folded in the Booklet Finisher B793.
  • Page 413 SP6xxx: Peripherals 6 LG-T (SEF) 7 LT-T (SEF) 8 12" x 18" 9 Other 6136 Folding Number This SP sets the number of times the folding rollers are driven forward and reverse to sharpen the crease of a folded booklet before it exits the folding unit.
  • Page 414 SP6xxx: Peripherals Stuck Relay1 Release HP Sensor Not HP At HP (Stopper S HP Sensor) Exit Junction Gate HP Sensor At HP Not HP (Stack Feed Out HP Sensor) Jogger HP Sensor Not HP At HP (Jogger Fence HP Sensor) Staple Tray Paper Sensor No Paper Paper...
  • Page 415 SP6xxx: Peripherals 18 Shift Roller HP Sensor Not HP At HP Entrance Sensor (Finisher Entrance Paper No Paper Sensor) Shift Exit Sensor No Paper Paper (Shift Tray Exit Sensor) Proof Exit Sensor Paper No Paper (Proof Tray Exit Sensor) 23 Exit Guide Plate HP Sensor Not HP At HP Proof Full Sensor...
  • Page 416 SP6xxx: Peripherals Punch Chad Full Sensor Not full Full (Punch Hopper Full Sensor) Punch Registration Detection Sensor Paper No Paper (Paper Position Sensor) FIN (KIN) Input Check 1000-Sheet Finisher B408 6139 Note: The names in parentheses are the names used in the service manuals. Component 1 Entrance Sensor Paper...
  • Page 417 SP6xxx: Peripherals Paper Sensor No Tray Tray (Stack Height Sensor) Tray Lower Sensor Lower limit Not Lower Limit (Lower Tray Lower Limit Sensor) Proof Full Sensor Not Full Full (Paper Limit Sensor) FIN (TIG) Output Check 1000-Sheet Finisher B793 Displays the signals received from sensors and switches of the booklet 6143 finisher.
  • Page 418 SP6xxx: Peripherals 15 Stuck Relay1 Release Motor Upper Retraction Motor 16 Rear Edge Fence Drive Motor Bottom Fence Lift Motor 17 Folder Plate Motor 18 Drive Roller Oscillating Motor Lower Retraction Motor 19 Staple Moving Motor Staple Unit Driver Motor 20 Jogger Motor Jogger Motor 21 Punch Registration Moving Motor...
  • Page 419 SP6xxx: Peripherals 10 Positioning Roller Solenoid Positioning Roller Solenoid 11 Stack Feed-out Motor 12 Shift Motor 13 Exit Guide Plate Motor FIN (ELB) Input Check 500-Sheet Finisher D372 Displays the signals received from sensors and switches of the finisher. Note: 6145 The names in parentheses below are the names used in the service manuals.
  • Page 420 SP6xxx: Peripherals 11 Staple Near End Sensor Not HP 12 Self Priming (Stapler) Not HP Shift Tray Limit Sensor Not Full Full (Tray Upper Limit SW) FIN (ELB) Output Check 500-Sheet Finisher D372 Displays the signals received from sensors and switches of the booklet 6146 finisher.
  • Page 421: Sp7Xxx: Data Log

    SP7xxx: Data Log SP7XXX: DATA LOG Main Motor Operation Time The number of prints and drive time for drum revolutions can be obtained by counting the main motor revolution time. If the amount of the time 7001* required for the drum to revolve to print 1 copy increases, this data combined with the number of copies can be used to analyze problems and could be useful for future product development.
  • Page 422 SP7xxx: Data Log Displays the total number of paper jams. Total Original Jam Counter 7503* Displays the total number of original jams. 12 Trans 2 Sn: Late Paper Jam Location These SPs display the total number of paper jams by location. A “Check-in” (paper late) error occurs when the paper fails to activate the sensor at the precise time.
  • Page 423 SP7xxx: Data Log 12 Trans 2 Sn: Late 17 Registration Sn: Late 20 Main Exit Sn: Late 21 Bridge Exit Sn: Late 22 Bridge Trans Sn: Late 25 Junction Gate Sn: Late 26 Jct Inv Sn: Late 27 Duplex Ent Sn: Late 51 Trans 1 Sn: Lag 52 Trans 2 Sn: Lag 53 Trans 3 Sn: Lag...
  • Page 424 SP7xxx: Data Log 12 Trans 2 Sn: Late 105 FIN Tray Lift Motor: KIN 106 FIN Jogger Motor: KIN 107 FIN Shift Motor: KIN 108 FIN Staple Motor: KIN 109 FIN Exit Motor: KIN 130 FIN Entrance: TIG 131 FIN Proof Tray Exit: TIG 132 FIN Shift Tray: TIG 133 FIN Staple Exit: TIG 134 FIN Exit: TIG...
  • Page 425 SP7xxx: Data Log 12 Trans 2 Sn: Late 147 FIN Stack Release Motor 2: TIG 148 FIN Stopper Motor: TIG 160 Entrance Sensor On: ELB 161 Entrance Sensor Off: ELB 162 FIN Entrance: ELB 163 Positioning Roller: ELB 164 Front Jogger Motor: ELB 165 Rear Jogger Motor: ELB 166 Exit Motor: ELB 167 FIN Staple Shift Motor: ELB...
  • Page 426 SP7xxx: Data Log 5 Exit Sn: Late 53 Skew Correction Sn: Lag 54 Registration Sn: Lag 55 Exit Sn: Lag 7506* Jam Count by Paper Size 5 A4 LEF 6 A5 LEF 14 B5 LEF 38 LT LEF 44 HLT LEF 132 A3 SEF 133 A4 SEF Displays the total number of copy jams by paper size.
  • Page 427 SP7xxx: Data Log 7507 2 Latest 1 Sample Display: CODE:007 7507 3 Latest 2 SIZE:05h TOTAL:0000334 7507 4 Latest 3 DATE: Mon Mar 15 11:44:50 2000 7507 5 Latest 4 where: CODE is the SP7504-*** number (see above. 7507 6 Latest 5 SIZE is the ASAP paper size code in hex.
  • Page 428 SP7xxx: Data Log 8 Last 7 DATE is the date the jams occurred. 9 Last 8 10 Last 9 ROM No./Firmware Version 7801 This SP codes display the firmware versions of all ROMs in the system, including the mainframe, the ARDF, and peripheral devices. PM Counter Display 7803* Displays the PM counter since the last PM.
  • Page 429 SP7xxx: Data Log Resets the SC and jam counters. To reset, press Execute on the touch panel. This SP does not reset the jam history counters: SP7507, SP7508. MF Error Counter Japan Only 7826 Displays the number of counts requested of the card/key counter. A request for the count total failed at power on.
  • Page 430 SP7xxx: Data Log Total Memory Size 7836 Displays the memory capacity of the controller system. ADF Exposure Glass 7852* Counts the number of occurrences (0 to 65,535) when dust was detected on the scanning glass of the ADF. Counts the occurrences. Counting is done only 1* Dust Check Counter if SP4020 1 (ADF Scan Glass Dust Check) is switched on.
  • Page 431 SP7xxx: Data Log 2 Sheets 60K Part 3 Sheets 120K Part 4 Distance (m) 60 K 5 Distance (m) 120 6 Distance 60K 7 Distance 120K Before 2 PM Count 7907 Displays the PM count before the most recent PM count for 60K and 120K service parts ("60K"...
  • Page 432 SP7xxx: Data Log 5 Distance (m) 120 K 6 Distance 60K 7 Distance 120K PCU Counter Display 7909 Displays the value of the PCU counter (number of copies since the last PCU change). Engine Debug Log Switch This SP switches the contents of the debug log. RHM log (all) Scanner log 2 7999...
  • Page 433: Sp8Xxx: Data Log 2

    SP8xxx: Data Log 2 SP8XXX: DATA LOG 2 Many of these counters are provided for features that are currently not available, such as sending color faxes, and so on. However, here are some Group 8 codes that when used in combination with others, can provide useful information.
  • Page 434 SP8xxx: Data Log 2 Prefixes What It Means document server mode (from the document server window), or from another mode, such as from a printer driver or by pressing the Store File button in the Copy mode window. Sometimes, they include occasions when the user uses a file that is already on the document server.
  • Page 435 SP8xxx: Data Log 2 Abbreviation What It Means ColMode Color Mode Comb Combine Comp Compression Deliv Delivery Designated Application. The application (Copy, Fax, Scan, Print) used DesApl to store the job on the document server, for example. Dev Counter Development Count, no. of pages developed. Dup, Duplex Duplex, printing on both sides Emul...
  • Page 436 SP8xxx: Data Log 2 Abbreviation What It Means One color (monochrome) New Remote Service, which allows a service center to monitor machines remotely. “NRS” is used overseas, “CSS” is used in Japan. Original for scanning OrgJam Original Jam Print Job Manager/Desk Top Editor: A pair of utilities that allows print jobs to be distributed evenly among the printers on the network, and Palm 2 allows files to moved around, combined, and converted to different...
  • Page 437 SP8xxx: Data Log 2 Abbreviation What It Means recorded in the SMC report. Server TonEnd Toner End TonSave Toner Save TXJob Send, Transmission Yellow, Magenta, Cyan YMCK Yellow, Magenta, Cyan, BlacK All of the Group 8 SPs are reset with SP5 801 1 Memory All Clear, or the Counter Reset SP7 808.
  • Page 438 SP8xxx: Data Log 2 When a fax is received to fax memory, the F: counter increments but the L: counter does not (the document server is not used). A fax broadcast counts as one job for the F: counter (the fax destinations in the broadcast are not counted separately).
  • Page 439 SP8xxx: Data Log 2 When a scan job is sent to the document server, the S: counter increments. When you enter document server mode and then scan an original, the L: counter increments. When a print job is sent to the document server, the P: counter increments. When a network application sends data to the document server, the O: counter increments.
  • Page 440 SP8xxx: Data Log 2 8031 T:Pjob/DesApl 8032 C:Pjob/DesApl These SPs reveal what applications were used to output documents from the document server. 8033 F:Pjob/DesApl [0 to 9999999/ 0 / 1] 8034 P:Pjob/DesApl The L: counter counts the number of jobs printed from within the document server mode screen at the 8035 S:Pjob/DesApl...
  • Page 441 SP8xxx: Data Log 2 8051 T:TX Jobs/DesApl These SPs count the applications used to send files from the document server over the 8052 C:TX Jobs/DesApl telephone line or over a network (attached to an 8053 F:TX Jobs/DesApl e-mail, or as a fax image by I-Fax). Jobs merged for sending are counted separately.
  • Page 442 SP8xxx: Data Log 2 Note: Finishing features for scan jobs are not available at this time. L:FIN Jobs [0 to 9999999/ 0 / 1] These SPs total finishing methods for jobs output from within the 8066 document server mode screen at the operation panel. The finishing method is specified from the print window within document server mode.
  • Page 443 SP8xxx: Data Log 2 These SPs count and calculate the number of copy jobs by size based on the number of pages in the job. F:Jobs/PGS [0 to 9999999/ 0 / 1] 8073 These SPs count and calculate the number of fax jobs by size based on the number of pages in the job.
  • Page 444 SP8xxx: Data Log 2 For example: When a copy job stored on the document server is printed in document server mode, the appropriate L: counter (SP8076 0xx) increments. Printing a fax report counts as a job and increments the F: counter (SP 8073). Interrupted jobs (paper jam, etc.) are counted, even though they do not finish.
  • Page 445 SP8xxx: Data Log 2 T:IFAX TX Jobs [0 to 9999999/ 0 / 1] These SPs count the total number of jobs (color or black-and-white) 8121 sent, either directly or using a file stored on the document server, as fax images using I-Fax. F:IFAX TX Jobs [0 to 9999999/ 0 / 1] 8123...
  • Page 446 SP8xxx: Data Log 2 If several jobs are combined for sending to the Scan Router, Scan-to-Email, or Scan-to-PC, or if one job is sent to more than one destination. each send is counted separately. For example, if the same document is sent by Scan-to-Email as well as Scan-to-PC, then it is counted twice (once for Scan-to-Email and once for Scan-to-PC).
  • Page 447 SP8xxx: Data Log 2 These SPs count the total number of jobs scanned and sent with Scan-to-PC. 815x 1 B/W Monochrome 815x 2 Color Color 815x 3 ACS Automatic Color Selection These counters count jobs, not pages. If the job is cancelled during scanning, it is not counted. If the job is cancelled while it is waiting to be sent, the job is not counted.
  • Page 448 SP8xxx: Data Log 2 Previews done with a scanner driver are not counted. A count is done only after all images of a job have been scanned. Scans made in SP mode are not counted. Examples: If 3 B5 pages and 1 A3 page are scanned with the scanner application but not stored, the S: count is 4.
  • Page 449 SP8xxx: Data Log 2 Reading user stamp data is not counted. If a job is cancelled, the pages output as far as the cancellation are counted. If the scanner application scans and stores 3 B5 sheets and 1 A4 sheet, the S: count is If pages are copied but not stored on the document server, these counters do not change.
  • Page 450 SP8xxx: Data Log 2 Scan PGS/Mode [0 to 9999999/ 0 / 1] 8231 These SPs count the number of pages scanned by each ADF mode to determine the work load on the ADF. Selectable. Large copy jobs that cannot be loaded 1 Large Volume in the ADF at one time.
  • Page 451 SP8xxx: Data Log 2 F:Scan PGS/Org [0 to 9999999/ 0 / 1] 8243 These SPs count the number of pages scanned by original type for Fax jobs. S:Scan PGS/Org [0 to 9999999/ 0 / 1] 8245 These SPs count the number of pages scanned by original type for Scan jobs.
  • Page 452 SP8xxx: Data Log 2 Positive/Negative [0 to 9999999/ 0 / 1] Note: The count totals the number of times the edit features have been used. A detailed breakdown of exactly which features have been used is not given. The L: counter counts the number of pages stored from within the document server mode screen at the operation panel, and with the Store File button from within the Copy mode screen.
  • Page 453 SP8xxx: Data Log 2 Copy application. Use these totals to compare original page size (scanning) and output (printing) page size [SP 8-442]. F:Scan PGS/Size [0 to 9999999/ 0 / 1] These SPs count by size the total number of pages scanned by the Fax 8303 application.
  • Page 454 SP8xxx: Data Log 2 830x 254 Other (Standard) 830x 255 Other (Custom) T:Scan PGS/Rez [0 to 9999999/ 0 / 1] 8311 These SPs count by resolution setting the total number of pages scanned by applications that can specify resolution settings. S:Scan PGS/Rez [0 to 9999999/ 0 / 1] These SPs count by resolution setting the total number of pages...
  • Page 455 SP8xxx: Data Log 2 8387 O:Total PrtPGS mode screen go to the C: counter. When the A3/DLT double count function is switched on with SP5104, 1 A3/DLT page is counted as 2. When several documents are merged for a print job, the number of pages stored are counted for the application that stored them.
  • Page 456 SP8xxx: Data Log 2 Fax jobs done with Web Image Monitor and Desk Top Binder are added to the F: count. 8411 Prints/Duplex This SP counts the amount of paper (front/back counted as 1 page) used for duplex printing. Last pages printed only on one side are not counted.
  • Page 457 SP8xxx: Data Log 2 O:PrtPGS/Dup Comb [0 to 9999999/ 0 / 1] 8427 These SPs count by binding and combine, and n-Up settings the number of pages processed for printing by Other applications 842x 1 Simplex> Duplex 842x 2 Duplex> Duplex 842x 3 Book>...
  • Page 458 SP8xxx: Data Log 2 Booklet Magazine Original Original Count Count Pages Pages T:PrtPGS/ImgEdt [0 to 9999999/ 0 / 1] 8431 These SPs count the total number of pages output with the three features below, regardless of which application was used. C:PrtPGS/ImgEdt [0 to 9999999/ 0 / 1] 8432...
  • Page 459 SP8xxx: Data Log 2 features below with Other applications. Total number of covers or slip sheets inserted. The 843x 1 Cover/Slip Sheet count for a cover printed on both sides counts 2. The number of pages printed in series (one side) 843x 2 Series/Book or printed as a book with booklet right/left...
  • Page 460 SP8xxx: Data Log 2 within the document server mode window at the operation panel. O:PrtPGS/Ppr Size [0 to 9999999/ 0 / 1] 8447 These SPs count by print paper size the number of pages printed by Other applications. 844x 1 844x 2 844x 3 844x 4...
  • Page 461 SP8xxx: Data Log 2 4 Tray 3 Paper Tray Unit (Option) 5 Tray 4 Paper Tray Unit (Option) 6 Tray 5 LCT (Option) 7 Tray 6 500-Sheet Finisher 8 Tray 7 Currently not used. 9 Tray 8 Currently not used. 10 Tray 9 Currently not used.
  • Page 462 SP8xxx: Data Log 2 P:PrtPGS/Ppr Type [0 to 9999999/ 0 / 1] 8464 These SPs count by paper type the number pages printed by the printer application. L:PrtPGS/Ppr Type [0 to 9999999/ 0 / 1] 8466 These SPs count by paper type the number pages printed from within the document server mode window at the operation panel.
  • Page 463 SP8xxx: Data Log 2 Magnification adjustments done with printer drivers with PC applications such as Excel are also counted. Magnification adjustments done for adjustments after they have been stored on the document server are not counted. Magnification adjustments performed automatically during Auto Reduce/Enlarge copying are counted.
  • Page 464 SP8xxx: Data Log 2 8514 7 8514 8 RTIFF 8514 9 8514 10 PCL5e/5c 8514 11 PCL XL 8514 12 IPDL-C 8514 13 BM-Links Japan Only 8514 14 Other SP8511 and SP8514 return the same results because they are both limited to the Print application.
  • Page 465 SP8xxx: Data Log 2 These SPs count by finishing mode the total number of pages printed by the Scanner application. L:PrtPGS/FIN [0 to 9999999/ 0 / 1] These SPs count by finishing mode the total number of pages printed from within the document server mode window at the operation panel. Note: 8526 If stapling is selected for finishing and the stack is too large for...
  • Page 466 SP8xxx: Data Log 2 O:Counter [0 to 9999999/ 0 / 1] These SPs count the totals for A3/DLT paper use, number of duplex 8591 pages printed, and the number of staples used. These totals are for Other (O:) applications only. 1 A3/DLT 2 Duplex Coverage Counter...
  • Page 467 SP8xxx: Data Log 2 T:FAX TX PGS [0 to 9999999/ 0 / 1] 8641 These SPs count by color mode the number of pages sent by fax to as fax images using I-Fax. F:FAX TX PGS [0 to 9999999/ 0 / 1] 8643 These SPs count by color mode the number of pages sent by Fax as fax images using I-Fax.
  • Page 468 SP8xxx: Data Log 2 (the pages are sent to the same SMTP server together). If Scan-to-PC is used to send a 10-page document to 5 folders, the count is 50 (the document is sent to each destination of the SMB/FTP server). Due to restrictions on some devices, if Scan-to-Email is used to send a 10-page document to a large number of destinations, the count may be divided and counted separately.
  • Page 469 SP8xxx: Data Log 2 Scan-to-PC with the Scan application. 1 B/W 2 Color 8681 T:PCFAX TXPGS These SPs count the number of pages sent by PC Fax. These SPs are provided for the Fax application only, so the counts for SP8681 and 8683 F:PCFAX TXPGS SP8683 are the same.
  • Page 470 SP8xxx: Data Log 2 TX PGS/Port [0 to 9999999/ 0 / 1] These SPs count the number of pages sent by the physical port used to 8701 send them. For example, if a 3-page original is sent to 4 destinations via ISDN G4, the count for ISDN (G3, G4) is 12.
  • Page 471 SP8xxx: Data Log 2 RX PGS/Port [0 to 9999999/ 0 / 1] 8741 These SPs count the number of pages received by the physical port used to receive them. 8741 1 PSTN-1 8741 2 PSTN-2 8741 3 PSTN-3 8741 4 ISDN (G3,G4) 8741 5 Network...
  • Page 472 SP8xxx: Data Log 2 measure in increments of 10 (10% steps). This SP is expanded for color MFP and color LP machines. For this machine, the count is done for black only. Cover Cnt: 0-10% [0 to 9999999] 8851 These SPs count the percentage of dot coverage for black other color toners.
  • Page 473 SP8xxx: Data Log 2 Yellow toner Cover Cnt: 31 -% [0 to 9999999] 8881 These SPs count the percentage of dot coverage for black other color toners. Black toner Magenta toner Do not display for this machine. Cyan toner Yellow toner 8891 Page/Toner Bottle DFU 8901...
  • Page 474 SP8xxx: Data Log 2 Engine not operating. Includes time while controller 2 Standby Time saves data to HDD. Does not include time spent in Energy Save, Low Power, or Off modes. Includes time while the machine is performing 3 Energy Save Time background printing.
  • Page 475 SP8xxx: Data Log 2 6 F-Code F-Code box registrations. Copy application registrations with the 7 Copy Program Program (job settings) feature. Fax application registrations 8 Fax Program with the Program (job settings) feature. [0 to 255 / 0 / 255] Printer application Printer registrations with the...
  • Page 476 SP8xxx: Data Log 2 Transmission Total: BW FAX Transmission Scanner Transmission: Color Scanner Transmission: BW D017/D018/D019/D020 5-212...
  • Page 477: Firmware Update

    Firmware Update 5.10 FIRMWARE UPDATE The procedure is the same for all firmware modules. If you will change scanner firmware, print 5-990-22 and -23 (SMC reports for scanner settings) before you start this procedure. Turn off the main power switch. Remove the SD card slot cover ( x 2).
  • Page 478: User Tools

    User Tools 5.11 USER TOOLS The user program (UP) mode can be accessed by users and operators, and by sales and service staff. UP mode is used to input the copier’s default settings. The user can reset the default settings at any time. (See ‘System Setting and Copy Setting Reset’.) 5.11.1 UP MODE INITIAL SCREEN: USER TOOLS/COUNTER DISPLAY To enter the UP mode, press User Tools/Counter.
  • Page 479: Printer, Facsimile, Scanner Settings

    User Tools If the Next button is lit in the lower right corner, press it to display more options. Make the settings, press Exit to return to the User Tools/Counter display, and then press Exit to return to the copy window. 5.11.4 PRINTER, FACSIMILE, SCANNER SETTINGS In the User/Tools Counter display, press Printer Settings, Facsimile, or Scanner Settings to open the appropriate screen and then click the tab to display more settings.
  • Page 480: Led And Dip Switches

    LED and DIP Switches 5.12 LED AND DIP SWITCHES 5.12.1 LEDS Controller Controller Software Number Normal Error Download LED 1 Blinking LED 2 Blinking Blinking Lit or Off SBCU Controller Software Number Normal Error Download LED 1 Off or Blinking Lit (except LED 2 Blinking...
  • Page 481: Sbcu

    LED and DIP Switches SBCU SW102 Destination Japan EU/ASIA SW103 DFU. Do not change these settings. 5-217 D017/D018/D019/D020...
  • Page 482: Using The Debug Log

    Using the Debug Log 5.13 USING THE DEBUG LOG This machine provides a Save Debug Log feature that allows the Customer Engineer to save and retrieve error information for analysis. Every time an error occurs, debug information is recorded in volatile memory but this information is lost when the machine is switched off and on.
  • Page 483 Using the Debug Log “5857 Save Debug Log”, touch “2 Target”, enter “2” with the operation panel key to select the hard disk as the target destination, then press Select “3 SD Card” to save the debug information directly to the SD card if it is inserted in the service slot.
  • Page 484 Using the Debug Log Example 2: To Specify an SC Code Touch “3 Any SC Error”, enter the 3-digit SC code number with the operation panel number keys, then press . This example shows an entry for SC670. For details about SC code numbers, please refer to the SC tables in Section 4. Troubleshooting.
  • Page 485 Using the Debug Log Key No. Copy Printer Scanner 4848(COPY) 4400 (GPS) 5375 (Scan) 5682 (NFA) 2224 (BCU) 4500 (PDL) 5682 (NFA) 6600 (WebDB) 4600 3000 (NCS) 3300 (PTS) (GPS-PM) 2000 (NCS) 2000 (NCS) 6666 (WebSys) 2224 (BCU) 2000 (NCS) The default settings for Keys 1 to 10 are all zero (“0”).
  • Page 486: Retrieving The Debug Log From The Hdd

    Enter the SP mode and execute SP5857 009 (Copy HDD to SD Card (Latest 4 MB) to write the debugging data to the SD card. Use a card reader to copy the file and send it for analysis to your local Ricoh representative by email, or just send the SD card by mail.
  • Page 487: New Debug Log Codes

    Using the Debug Log 5.13.4 NEW DEBUG LOG CODES SP5857-015 Copy SD Card-to-SD Card: Any Desired Key This SP copies the log on an SD card (the file that contains the information written directly from shared memory) to a log specified by key number. The copy operation is executed in the log directory of the SD card inserted in the same slot.
  • Page 489 DETAILED SECTION DESCRIPTIONS...
  • Page 491: Detailed Section Descriptions

    Overview DETAILED SECTION DESCRIPTIONS OVERVIEW 6.1.1 MECHANICAL COMPONENTS D017/D018/D019/D020...
  • Page 492 Overview 1. 2nd scanner 14. Transfer roller 2. Original width sensor 15. Development roller 3. Exposure lamp 16. ID sensor 4. 1st scanner 17. Registration roller 5. Original length sensor 18. Friction pad 6. Lens 19. Paper feed roller 7. Scanner motor 20.
  • Page 493: Paper Path

    Overview 6.1.2 PAPER PATH Optional ADF Optional 1-bin Tray Optional Interchange Unit Optional Duplex Unit Optional By-pass Feed Tray Optional Paper Tray Unit Optional 1000-sheet Finisher Optional Bridge Unit D017/D018/D019/D020...
  • Page 494: Electrical Component Descriptions

    Overview 6.1.3 ELECTRICAL COMPONENT DESCRIPTIONS Refer to the electrical component layout on the reverse side of the point-to-point diagram for the location of the components. Symbol Name Function Motors Upper Paper Lift Motor Raises the bottom plate in the 1st paper tray. Lower Paper Lift Motor Raises the bottom plate in the 2nd paper tray.
  • Page 495 Overview Switches Correct PCU Detect Detects when a new PCU is installed. South Korea Switch only. Cuts the +5VLD and +24V dc power line and detects Right Cover Switch whether the right cover is open or not. Right Lower Cover Switch Detects whether the right lower cover is open or not. Cuts the +5VLD and +24V dc power line and detects Front Door Safety Switch whether the front cover is open or not.
  • Page 496 Overview 2nd Paper Height Sensor Detects the amount of paper in the 2nd paper tray. 2nd Paper Height Sensor Detects the amount of paper in the 2nd paper tray. 1 of 3 paper size sensors inside the machine that 1st Bottom Fence Sensor detect paper size in the upper tray according to the position of the bottom fence.
  • Page 497 Overview Detects the density of various patterns and the ID Sensor reflectivity of the drum for process control. Detects misfeeds and controls registration clutch Registration Sensor off-on timing. Correct Toner Type Determines whether correct type of toner is in use. Sensor South Korea only.
  • Page 498 Overview Length (Color) detect the size of the original. APS Sensor 5: Original 1 of 5 APS sensors used in the color scanner unit to Length (Color) detect the size of the original. EU only. Scanner HP Sensor Detects the position of the scanner unit in the color (Color) scanner.
  • Page 499 Overview Sensor Board Unit. Contains the CCD, and outputs a SBU (Color) video signal to the IPU board. Connects and interfaces between the IPU and the SIU (Color) SIO of the color scanner unit. Interfaces between scanner unit and BCU, controls SIO (Color) sensors and motors in the scanner unit.
  • Page 500 Overview Used for control of authorized use. If this feature is Key Counter (Option) enabled for copying, copying will be impossible until it is installed. Option. Turns on when the main power switch is off Tray Heater to prevent moisture from forming around the paper trays.
  • Page 501: Drive Layout

    Overview 6.1.4 DRIVE LAYOUT Scanner Drive Motor Main Motor Registration Clutch Upper Paper Feed Clutch Upper Transport Clutch Lower Paper Feed Clutch Lower Transport Clutch 6-11 D017/D018/D019/D020...
  • Page 502: Board Structure

    Board Structure BOARD STRUCTURE 6.2.1 MAIN BOARDS Here is a summary of the new features of the boards in this machine. For more details, please refer to the point-to-point diagram provided with the machine. BCU (Base Engine Control Unit) This is the scanner and engine control board. It controls the following functions: D017/D018/D019/D020 6-12...
  • Page 503 Board Structure Engine sequence Timing control for peripherals Image processing control and video control Operation control Drive control for the sensors, motors, and solenoids of the printer and scanner High voltage supply board control Fusing control PSU (Power Supply Unit) Provides dc power to the system and ac power to the fusing lamp and optional heaters.
  • Page 504: Controller Board

    Board Structure 6.2.2 CONTROLLER BOARD The controller controls all applications, including copier, printer, scanner, and fax applications. To add the optional printer, scanner, or fax applications, SD cards must be inserted in the SD card slots of the controller. The fax option, however, requires installation of an FCU.
  • Page 505 Board Structure image rotation and other operations are done. SD. This is the interface for SD card slots 1 and 2. Slot 2 is for optional applications, or for firmware version updates, moving applications to other SD cards, and downloading/uploading NVRAM contents Board Option Slot Only one of the following options can be installed: IEEE1284 Interface Board (Centronics), IEEE802.11a/g, g (Wireless LAN), Bluetooth Interface Unit, File Format Converter (MLB) or Cumin-M.
  • Page 506: Copy Process

    Copy Process COPY PROCESS 1. Exposure A xenon lamp exposes the original. Light reflected from the original passes to the CCD, Were it is converted into an analog data signal. This data is converted to a digital signal, processed and stored in the memory. At the time of printing, the data is retrieved and sent to the laser diode.
  • Page 507 Copy Process 4. Development The magnetic developer brush on the development rollers comes in contact with the latent image on the drum surface. Toner particles are electrostatically attached to the areas of the drum surface Were the laser reduced the negative charge on the drum. 5.
  • Page 508: Scanning

    Scanning SCANNING 6.4.1 OVERVIEW 1. Scanner HP sensor 7. Scanner motor 2. ADF exposure glass 8. Sensor board unit (SBU) 3. 2nd scanner (2nd carriage) 9. Lens Block 4. Scanner lamp 10. Original length sensor 5. 1st scanner (1st carriage) 11.
  • Page 509: Scanner Drive

    Scanning 6.4.2 SCANNER DRIVE The scanner motor [A] drives the 1st scanner [B] and the 2nd scanner [C] through the scanner drive pulley, scanner drive shaft [D], and two scanner wires [E]. Book mode - The SBU board controls the scanner drive motor. The 2nd scanner speed is half that of the 1st scanner.
  • Page 510: Original Size Detection

    Scanning 6.4.3 ORIGINAL SIZE DETECTION The original width sensors [A] detect the original width. The original length sensors [B] detect the original length. The SBU controller on the SBU board checks each sensor status when the platen cover sensor [C] is activated as it is closed. It detects the original size by the on/off signals it gets from each sensor.
  • Page 511: Anti-Condensation Heater

    Scanning Width Original Size Length Sensor SP4-301 Sensor display Metric version Inch version 11" x 17" 00011111 10" x 14" 00011110 8.5" x 13", 8.25" x 13", or 8" x 13" 8.5” x 14” 00011100 SP 5126 controls the size that is detected A4 LEF 8.5"...
  • Page 512: Image Processing

    Image Processing IMAGE PROCESSING 6.5.1 OVERVIEW The CCD generates an analog video signal. The SBU (Sensor Board Unit) converts the analog signal to an 8-bit digital signal, then it sends the digital signal to the IPU (Image Processing Unit) board. The IPU board performs the image processing, such as auto shading, filtering, magnification, gradation processing.
  • Page 513: Sbu (Sensor Board Unit)

    Image Processing 6.5.2 SBU (SENSOR BOARD UNIT) Monochrome Scanner Unit The CCD converts the light reflected from the original into an analog signal. The CCD line has 7,400 pixels and the resolution is 600 dpi (23.6 lines/mm). The CCD has two output lines, for odd and even pixels, to the analog processing IC. The analog processing IC performs the following operations on the signals from the CCD: Z/C (Zero Clamp): Adjusts the black level reference for even pixels to match the odd pixels.
  • Page 514: Color Scanner Unit

    Image Processing Color Scanner Unit The VPU (Video Processor Unit) does the following functions: Black level correction White level correction Gradation calibration ADS control (Background Density) Creating the SBU test pattern Operation Summary The signals from the 3-line CCD, one line for each color (R, G, B) and 2 analog signals per line (ODD, EVEN), are sampled by the ASIC and converted to digital signals in the 10-bit A/D converter.
  • Page 515: Auto Image Density

    Image Processing Also, before lens block replacement, enter the SP mode and note the settings of SP4-688-001 (DF density adjustments). After lens block replacement, do some copy samples with the DF, then check the copies, If the copies have background, change SP4-688-001 to their previous settings, or adjust until the background is acceptable.
  • Page 516: Original Type Settings

    Image Processing background density down the page. As with previous digital copiers, the user can select manual image density when selecting auto image density mode, and the machine will use both settings when processing the original. 6.5.4 ORIGINAL TYPE SETTINGS The user can select one of the following modes with the User Tools screen: Text, Text/Photo, Photo, Pale, Generation.
  • Page 517: Ipu (Image Processing Unit)

    Image Processing Mode Function Attempts to achieve the best reproduction of copied originals that are Generation Copy faded because they are copies of copies. In addition, there are two main image processing modes: grayscale processing and binary picture processing. When no optional hard disk has been installed, the machine uses binary picture processing.
  • Page 518 Image Processing Binary picture processing Error diffusion Dithering Video Controller Video path control GAVD FCI (Fine Character and Image) The image data then goes to the LD driver (LDD). D017/D018/D019/D020 6-28...
  • Page 519: Laser Exposure

    Laser Exposure LASER EXPOSURE 6.6.1 OVERVIEW The optical path from the laser diode to the drum is shown above. The LD unit [A] outputs a laser beam to the polygon mirror [B] through the cylindrical lens [C]. The shield glass [D] prevents dust from reaching the polygon mirror. Each surface of the polygon mirror reflects one full main scan line.
  • Page 520: Auto Power Control (Apc)

    Laser Exposure 6.6.2 AUTO POWER CONTROL (APC) The LD driver IC drives the laser diode. To prevent the intensity of the laser beam from changing because of the temperature, the machine monitors the current passing through the laser diode (LD). The machine adjusts the current to the laser diode by comparing it with the reference level from the reference circuit.
  • Page 521: Ld Safety Switch

    Laser Exposure 6.6.3 LD SAFETY SWITCH To ensure technician and user safety and to prevent the laser beam from inadvertently switching on during servicing, safety switches are located at the front and right covers. The switches are installed on the +5VLD line coming from the power supply unit through the BCU and IPU boards.
  • Page 522: Photoconductor Unit (Pcu)

    Photoconductor Unit (PCU) PHOTOCONDUCTOR UNIT (PCU) 6.7.1 OVERVIEW The PCU consists of the components shown in the above illustration. An organic photoconductor (OPC) drum (diameter: 30 mm) is used in this machine. 6. Development Roller 1. Cleaning Blade 7. Development Unit 2.
  • Page 523: Drive

    Photoconductor Unit (PCU) 6.7.2 DRIVE The main motor [A] drives the drum [B] through a series of gears, a timing belt [C], and the drum drive shaft [D]. The main motor assembly includes a drive controller, which outputs a motor lock signal when the rotation speed is out of the specified range. The fly-wheel [E] on the end of the drum drive shaft stabilizes the rotation speed (this prevents banding and jitter from appearing on copies).
  • Page 524: Drum Charge

    Drum Charge DRUM CHARGE 6.8.1 OVERVIEW This copier uses a drum charge roller to charge the drum. The drum charge roller [A] always contacts the surface of the drum [B] to give it a negative charge of –900V. The high voltage supply board gives a negative dc voltage to the drum charge roller through the spring [C] and terminal plate [D].
  • Page 525: Charge Roller Voltage Correction

    Drum Charge 6.8.2 CHARGE ROLLER VOLTAGE CORRECTION With a drum charge roller system, the voltage transferred from roller to drum varies with the temperature and humidity around the drum charge roller. The lower the temperature or humidity is, the higher the applied voltage required. To compensate, the machine uses the ID sensor to measure the effects of current environmental conditions.
  • Page 526: Id Sensor Pattern Production Timing

    Drum Charge Vsdp. This voltage is compared with Vsg (read from the bare drum at the same time). If the humidity drops, the drum potential goes up (to a higher –ve voltage) even if the charge roller voltage supply stays the same (efficiency of voltage transfer is higher with lower humidity).
  • Page 527: Development

    Development DEVELOPMENT 6.9.1 OVERVIEW The development unit consists of the following parts. 1. Development roller 2. Mixing auger 2 3. TD sensor 4. Mixing auger 1 5. Doctor blade This machine uses a single-roller development system. Two mixing augers mix the developer.
  • Page 528: Drive

    Development 6.9.2 DRIVE The main motor [A] drives the development roller [B] and mixing augers [C] through a train of gears and the development drive shaft [D]. When the PCU is pushed in, the development drive shaft engages the development roller gear. The development drive gears (except for the gears in the development unit) are helical gears.
  • Page 529: Development Bias

    Development doctor blade [D], towards the front of the machine. Mixing auger 1 [B] returns the excess developer, along with new toner, to the rear of the mixing assembly. Here the developer is reapplied to the development roller. 6.9.4 DEVELOPMENT BIAS This machine uses a negative-positive development system, in which black areas of the latent image are at a low negative charge (about –150 ±50 V) and white areas are at a high negative charge (about -950 V).
  • Page 530: Toner Supply

    Development 6.9.5 TONER SUPPLY Toner Bottle Replenishment Mechanism When a toner bottle is placed in the bottle holder unit [A] and the unit is pushed in completely, pin [B] moves against the side [C] of the PCU, and the toner shutter [D] is pulled out to open the bottle.
  • Page 531: Toner Supply Mechanism

    Development Toner Supply Mechanism The toner supply motor [A] drives the toner bottle [B] and the mylar blades [C]. First, the toner falls down into the toner bottle holder. The toner supply mylar blades transfer the toner to the slit [D]. When the PCU is installed in the machine, the shutter [E] above the PCU is opened by the machine frame.
  • Page 532 Development There are five toner density control modes as follows. Sensor control 1 (SP2-921, “0”): Normally use this setting only Mode Toner supply decision Compare Vt with a reference voltage (Vts or Vref) Toner is supplied to the development unit when Vt is higher than the reference voltage (Vts or Vref).
  • Page 533 Development Mode Sensor control 2 (SP2-921, “1”): DFU Toner supply decision Compare Vt with a reference voltage (Vts or Vref) This toner control process is the same as sensor control 1 Toner control process mode. However, the reference voltage is always the same as Vref.
  • Page 534: Toner Density Sensor Initial Setting

    Development Mode Sensor control 3 (SP921, "4". DFU Toner supply amount Varies Toner end detection Performed. Toner Density Sensor Initial Setting The TD sensor initial setting procedure is done by SP2801. During TD sensor initial setting, the TD sensor is set so that the TD sensor output to the value of SP2-926 (default: 2.5V). This value will be used as the standard reference voltage (Vts) of the TD sensor.
  • Page 535: Toner Supply Determination

    Development ID sensor output (Vsp/Vsg) (Vts or the current Vref) - Vt Toner Supply Determination The reference voltage (Vts or Vref) is the threshold voltage for determining whether or not to supply toner. If Vt becomes greater than the reference voltage, the machine supplies additional toner.
  • Page 536: Toner Supply In Abnormal Sensor Conditions

    Development Level Decision Motor On Time (seconds) S/16 <ΔVt < or = S/8 t x 2 (1.2) t x 4 (2.4) S/8 <ΔVt < or = S/4 t x 8 (4.8) S/4 <ΔVt < or = S/2 S/2 <ΔVt < or = 4S/5 t x 16 (9.6) T (30);...
  • Page 537: Toner Near-End/End Detection And Recovery

    Development 6.9.8 TONER NEAR-END/END DETECTION AND RECOVERY The toner near end and end conditions are detected using the Vt and Vref values, in a similar way to toner density control. This is done in all toner supply modes except for fixed mode 2, when toner end is not detected.
  • Page 538: Drum Cleaning And Toner Recycling

    Drum Cleaning and Toner Recycling 6.10 DRUM CLEANING AND TONER RECYCLING 6.10.1 DRUM CLEANING The cleaning blade [A] removes any toner remaining on the drum after the image is transferred to the paper. This model uses a counter blade system. The cleaning blade scrapes off toner remaining on the drum.
  • Page 539: Toner Recycling

    Drum Cleaning and Toner Recycling 6.10.2 TONER RECYCLING Toner picked up by the toner collection coil [A], is transported to the opening [B] in the side of the PCU. Then, this toner falls into the development unit with new toner coming from the toner bottle and it is all mixed together by mixing auger 1 [C] and used again.
  • Page 540: Paper Feed

    Paper Feed 6.11 PAPER FEED 6.11.1 OVERVIEW 1. Paper Lift Sensor 8. Lower Relay Roller 2. Paper Height Sensor2 9. Lower Relay Sensor 3. Paper Height Sensor1 10. Friction Pad 4. Paper End Sensor 11. Tray Heater (option) 5. Paper Feed Roller 12.
  • Page 541: Paper Feed Drive

    Paper Feed 6.11.2 PAPER FEED DRIVE The main motor [A] drives the pick-up and feed mechanism of both the first and second paper trays. The paper feed clutches [B] transfer drive from this motor to the paper feed rollers [C]. When the paper feed clutch activates, the feed roller starts to feed the paper from the tray.
  • Page 542: Paper Feed And Separation

    Paper Feed 6.11.3 PAPER FEED AND SEPARATION The paper feed roller [A] feeds the first sheet on top of the stack into the paper feed path. The friction pad [B] stops the sheet below so that only one sheet feeds at a time. A spring [C] pushes up the friction pad so that it applies constant pressure on the feed roller above.
  • Page 543: Paper Lift

    Paper Feed 6.11.4 PAPER LIFT When a tray is pushed into the machine: A paper size switch (not shown) detects the tray Pin [A] for the lift motor pressure shaft engages the lift motor coupling [B]. Pin [C] for the bottom plate lift shaft in the tray engages the bottom plate pressure lever coupling [D].
  • Page 544: Paper End Detection

    Paper Feed When the paper tray is pulled out: Pins [A], [C] disengage from the couplings [B], [D], and the bottom plate lowers. To make it easier to push the tray in, the lift motor reverses to lower the bottom plate pressure lever coupling [D] to its original position.
  • Page 545: Side And End Fences

    Paper Feed 6.11.6 SIDE AND END FENCES Side Fences If the tray is pushed in forcefully when it is full, the fences may warp or bend. This can cause paper skew or incorrect side-to-side registration. To prevent this problem, each side fence has a stopper [A].
  • Page 546: Paper Registration

    Paper Feed 6.11.7 PAPER REGISTRATION The drive from the main motor [A] is transmitted to the registration roller through the registration clutch [B]. The registration sensor [C] is used to correct paper skew and to detect paper misfeed. The cleaning mylar [D] contacts the registration roller. It removes paper dust from the registration roller to prevent the dust from going to the development unit via the drum-cleaning unit.
  • Page 547: Paper Size Detection

    Paper Feed 6.11.8 PAPER SIZE DETECTION Paper Tray 1, Paper Tray 2 The three paper size sensors [A] (SN1, SN2 and SN3) interact with notched actuators [B] on a movable wheel. The actuators move when the paper end fence [C] is adjusted for the loaded paper.
  • Page 548 Paper Feed B5 LEF 182 x 257 Exec. LEF A5 SEF 210 x 148 HLT SEF A4 LEF 210 x 297 LT LEF B5 SEF 257 x 182 LT SEF 279 x 216 A4 SEF 297 x 210 B4 SEF 364 x 357 LG SEF A3 SEF...
  • Page 549 Paper Feed NORTH AMERICA L= "LOW" (OFF) H= "HIGH" (ON) Tray 1 Sensor SP Set Name (W x L mm) SP1912 A5 LEF 148 x 210 B5 LEF 182 x 257 Exec. LEF HLT SEF 216 x 140 A5 SEF LT LEF 216 x 279 A4 LEF...
  • Page 550: By-Pass Tray

    Paper Feed LT LEF 216 x 279 A4 LEF B5 SEF 257 x 182 LT SEF 270 x 216 A4 SEF 297 x 210 LG SEF 356 x 216 DLT SEF 432 x 279 The CPU disables paper feed from a tray if the paper size cannot be detected. If the paper size actuator is broken, or if there is no tray installed, the "Add Paper"...
  • Page 551 Paper Feed The by-pass feed paper size switch [A] monitors the paper width. The side fence is connected to the terminal plate gear. When the side fences move to match the paper width, the circular terminal plate rotates over the wiring patterns on the rectangular part of the paper size switch.
  • Page 552: Paper Height Detection

    Paper Feed 6.11.9 PAPER HEIGHT DETECTION The amount of paper in a tray is detected by the combination of on/off signals from two paper height sensors [A] and [B]. These sensors are switched on/off by an actuator that rises as the stack of paper becomes smaller. (The paper amount that remains in a tray is displayed on the LCD.) When the paper stack becomes smaller, the bottom plate pressure lever [C] pushes an actuator up through the gaps in the paper height sensors.
  • Page 553: Feed Pressure Adjustment For Paper Size

    Paper Feed 6.11.10 FEED PRESSURE ADJUSTMENT FOR PAPER SIZE To ensure effective paper separation at the friction pad, the stack lift motor and bottom plate must maintain the correct, constant pressure of the top on the stack on the feed roller above.
  • Page 554 Paper Feed Look at the graph and table above. A3, DLT To keep the stack of this heavy paper at the correct pressure against the feed roller above: The machine runs the tray lift motor forward for 100 ms (+100 ms) to lift the tray at 100%, 70%, and 30% paper remaining to prevent a failure to feed.
  • Page 555: Special Paper Setting

    Paper Feed ms at 100%, 70%, 30% and 10% paper remaining. This lowers the pressure of the stack against the roller to prevent double-feeding. The run time of the tray lift motor can be adjusted with SP codes for each paper size at each step of paper remaining.
  • Page 556: Tray Lock Mechanism

    Paper Feed After selecting the special paper type, the fusing temperature and transfer roller current will be changed as follows. Fusing temperature (when thick paper is selected): Current operation temperature + 15 °C Transfer roller current: A3 width (11”): 14muA B4 width (10”): 15muA A4 width (8.5”): 17muA A5 width (5.5”): 20muA...
  • Page 557: Image Transfer And Paper Separation

    Image Transfer and Paper Separation 6.12 IMAGE TRANSFER AND PAPER SEPARATION 6.12.1 OVERVIEW The machine uses a transfer roller [A], which touches the surface of the drum [B]. The high voltage supply board supplies a positive current to the transfer roller, which attracts the toner from the drum onto the paper.
  • Page 558: Transfer Roller Cleaning

    Image Transfer and Paper Separation When the CPU receives the image writing start signal, the CPU instructs the high voltage supply board to supply +10μA (low transfer current level) to the roller. This prevents any positively charged toner on the drum surface from transferring to the transfer roller.
  • Page 559: Paper Separation Mechanism

    Image Transfer and Paper Separation current (-4μA) to the transfer roller. Any negatively charged toner on the transfer roller is then transferred back to the drum. Then a positive cleaning current (+10μA) is applied to the transfer roller to push back to the drum any positively charged toner on the transfer roller.
  • Page 560: Image Fusing And Paper Exit

    Image Fusing and Paper Exit 6.13 IMAGE FUSING AND PAPER EXIT 6.13.1 OVERVIEW Paper exit roller Two fusing lamps Fusing exit sensor Two thermistors Hot roller strippers Four thermostats Pressure spring Hot roller Pressure roller Paper overflow sensor Cleaning roller The pressure lever applies the correct pressure at the nip between the pressure roller and hot roller.
  • Page 561: Fusing Drive And Release Mechanism

    Image Fusing and Paper Exit 6.13.2 FUSING DRIVE AND RELEASE MECHANISM The main motor [A] drives the fusing unit through a gear train and drives the paper exit rollers [B] through a timing belt [C]. The fusing unit release mechanism automatically disengages the fusing unit drive gear [D] when the right cover [E] is opened.
  • Page 562: Pressure Roller

    Image Fusing and Paper Exit If creasing occurs frequently in the fusing unit, adjust the entrance guide to the right, by securing it with the other holes [C]. This allows more direct access to the gap between the hot roller and the pressure roller. 6.13.4 PRESSURE ROLLER The pressure springs [A] constantly apply pressure between the hot roller [B] and the pressure roller [C].
  • Page 563: Fusing Temperature Control

    Image Fusing and Paper Exit 6.13.6 FUSING TEMPERATURE CONTROL Temperature Control Just after the main power switch is turned on, the CPU turns on the fusing lamp to obtain a fusing temperature of 190 °C (Main fusing lamp), 195 °C (Sub fusing lamp) for the first 60s, or for the first three consecutive pages of printing, whichever comes first.
  • Page 564: Overheat Protection

    Image Fusing and Paper Exit Starting and stopping the fusing lamp power every second causes fluorescent lighting in the room to flicker. To reduce this flickering, use SP1-108 to change the cycle from 1 second to 2 seconds. Fusing soft-start In addition, whenever the fusing lamp power switches on, full power is applied to the fusing lamp gradually, not all at once.
  • Page 565: Paper Exit

    Image Fusing and Paper Exit 6.13.8 PAPER EXIT The paper overflow detection sensor [A] is located at the paper exit section of the fusing unit. When this sensor is activated, the machine detects that the paper stack height exceeded a certain limit and stops printing. 6-75 D017/D018/D019/D020...
  • Page 566: Energy Saver Modes

    Energy Saver Modes 6.14 ENERGY SAVER MODES 6.14.1 OVERVIEW When the machine is not being used, the energy saver function reduces power consumption by decreasing the fusing temperature. This machine has two types of energy saver mode as follows. Energy saver mode Auto Off mode These modes are controlled by the following UP and SP modes.
  • Page 567: What Happens In Energy Saver Mode

    Energy Saver Modes The panel off timer runs out The Clear Mode/Energy Saver Key is held down for one second Note that the default setting of the panel off timer is 60 s, which is the same as the auto off timer.
  • Page 568: Entering Off Stand-By And Off Modes

    Energy Saver Modes Entering off stand-by and off modes The machine enters the Off Stand-by mode or Off mode when: The auto off timer runs out The operation switch is pressed to turn the power off If one or more of the following conditions exists, the machine enters Off Stand-by mode. If none of these conditions exist, the machine enters Off Mode.
  • Page 569 SPECIFICATIONS...
  • Page 571: Specifications

    Specifications SPECIFICATIONS SPECIFICATIONS 7.1.1 MAIN MACHINE Configuration: Desktop Copy Process: Dry electrostatic transfer system Originals: Sheet, Book Original Size: Platen/ARDF: Max. A3/11" x 17" Tray 1: A5 to A3,/DLT, Custom Copy Paper Size Tray 2: A6 SEF to A3, DLT, Postcard, Custom Bypass: A6 SEF to A3/DLT, Postcard, Custom Tray 1: 140 to 297 mm x 180 to 432 mm (5.5”...
  • Page 572 Specifications Basic: Less than 12 sec. Operation Key: Less than 10 sec. Warm-up Time LCD on: Less than 3 sec. Standby: Less than 6 sec. Scan Start: Less than 6 sec. Continuous Copies 001 to 999 Sheets Platen Mode: 25% to 400% Zoom ARDF Mode: 25% to 200% Tray 1, 2: 500 Sheets...
  • Page 573: Options

    Specifications 858 x 653 mm Maximum (w x d) With Side Finisher, Bypass (33.8 x 25.7 in.) 1165 x 653 x 1100 mm Full System All Options (48.9 x 25.7 x 43.3 in.) No Duplexer Less than 60 kg (132 lb) Weight With Duplexer Less than 65 kg (143 lb)
  • Page 574: Duplex Unit (D369)

    Specifications Original Transport: Roller transport Original Feed Order: From the top original Copy 32 to 200 % Supported Magnification Color 32.6 to 200 % Ratios: Black & white 48.9 to 200 % Power Source: DC 24V, 5V from the scanner unit Power Consumption: 50 W or less Dimensions (W ×...
  • Page 575: Interchange Unit (D371)

    Specifications A6 LEF to A3, HLT lengthwise to DLT Non-standard sizes: Width: 90 to 305 mm, Length: 148 to 432 mm Paper Weight: 52 g/m to 157 g/m (16 lb to 42 lb) Tray Capacity: 50 sheets (80 g/m2, 20 lb) Paper Feed System: Friction Pad Paper Feed Power Source:...
  • Page 576: Bridge Unit (D368)

    Specifications Power Source: DC 5 V, 24 V (from copier) Power Consumption: 15 W Weight: 4 kg Size (W x D x H): 470 mm x 550 mm x 110 mm Bridge Unit (D368) Standard sizes: A6 LEF to A3, HLT to DLT Paper Size: Non-standard sizes: Width: 100 to 305 mm, Length: 148 to 432 mm...
  • Page 577: Paper Tray Unit (D331)

    Specifications Weight: 1.1 kg Size (W x D x H): 530 mm x 410 mm x 120 mm Paper Tray Unit (D331) Paper Size: A5 to A3, 5 " x 8 " SEF to 11" x 17" Paper Weight: 60 – 105 g/m , 16 –...
  • Page 578: Sheet Finisher (D372)

    Specifications 5 steps (100%, 70%, 30%, 10%, Empty): Right Tray Remaining Paper Detection: 4 steps (100%, 70%, 30%, Empty): Left Tray Power Source: DC 24 V, 5 V (from copier/printer) Power Consumption: 50 W (Max.)/30 W (Ave.) Weight: 25 kg (55 lb) Size (W x D x H): 580 mm x 620 mm x 260 mm (22.8"...
  • Page 579 Specifications LG and larger Stack Size (Stapling) 2 to 9 55 to 46 Sheets A4, B5, LT LEF 10 to 45 to 10 Sheets 2 to 9 55 to 27 Sheets A4, B5, LT SEF 10 to 25 to 8 Sheets 2 to 9 55 to 27...
  • Page 580: Sheet Finisher (B408)

    Specifications 1000-Sheet Finisher (B408) Upper Tray A3 to A6 Paper Size: 11" x 17" to 5.5" x 8.5" Paper Weight: 60 to 157 g/m (16 to 42 lb) 250 sheets (A4 LEF/8.5" x 11" SEF or smaller) Paper Capacity: 50 sheets (A4, 8.5" x 11" or smaller) 30 sheets (B4, 8.5"...
  • Page 581: Sheet Finisher (B793)

    Specifications A3, B4, DLT, LG 50 to 10 1 Staple: 2 positions (Front, Rear) Staple positions: 2 Staples: 2 positions (Upper, Left) Staple Replenishment: Cartridge (5,000 staples/cartridge) Power Source: DC 24 V, 5 V (from the copier/printer) Power Consumption: 50 W Weight: 25 kg (55.2 lbs) Dimensions (W x D x H):...
  • Page 582 Specifications Label/Thick paper/OHP cannot be stapled [Proof tray] 100 sheets: A4, 8.5" x 11" or less 50 sheets: B4, 8.5" x 14" or more Tray Capacity: [Shift tray] 1000 sheets: A4, 8.5" x 11" (LEF) or smaller 500 sheets: B4, 8.5" x 14" or larger Single size: Staple capacity: 50 sheets: A4, 8.5"...
  • Page 583 LARGE CAPACITY TRAY PS500 B391...
  • Page 585 LARGE CAPACITY TRAY PS500 B391 TABLE OF CONTENTS 1. OVERALL MACHINE INFORMATION..........1 1.1 SPECIFICATIONS..................1 1.2 MECHANICAL COMPONENT LAYOUT............2 1.3 ELECTRICAL COMPONENT LAYOUT ............3 1.4 ELECTRICAL COMPONENT DESCRIPTIONS ..........4 2. DETAILED SECTION DESCRIPTIONS ...........5 2.1 PAPER FEED....................5 2.2 REVERSE ROLLER AND PICK-UP ROLLER RELEASE ......
  • Page 587 SPECIFICATIONS 1. OVERALL MACHINE INFORMATION 1.1 SPECIFICATIONS A4 sideways/LT sideways Paper Size: Paper Weight: 60 g/m ~ 105 g/m , 16 lb ~ 28 lb Tray Capacity: 2,000 sheets (80 g/m , 20lb) Remaining Paper Detection: 5 steps (100%, 75%, 50%, 25%, Near end) Power Source: 24 Vdc, 5 Vdc (from copier/printer) Power Consumption:...
  • Page 588 MECHANICAL COMPONENT LAYOUT 1.2 MECHANICAL COMPONENT LAYOUT B391D101.WMF 1. Pick-up Roller 7. Paper Height Sensors 1, 2, 3 2. Upper Limit Sensor 8. Lower Limit Sensor 3. Paper Feed Roller 9. Left Paper End Sensor 4. Relay Sensor 10. Paper Height Sensors 4,5 5.
  • Page 589 ELECTRICAL COMPONENT LAYOUT 1.3 ELECTRICAL COMPONENT LAYOUT B391D102.WMF B391D103.WMF 1. Main Board 12. Paper Height Sensors 1, 2, 3 2. Tray Sensor (Switch) 13. Lower Limit Sensor 3. Relay Clutch 14. Side Fence Solenoid 4. Paper Feed Clutch 15. Rear Fence Return Sensor 5.
  • Page 590 ELECTRICAL COMPONENT DESCRIPTIONS 1.4 ELECTRICAL COMPONENT DESCRIPTIONS Symbol Name Function Index No. Motors Tray Motor Drives all rollers. Tray Lift Motor Drives the paper tray up or down. Rear Fence Moves the rear fence to transfer the paper Motor stack from the paper storage (left) side of the tray to the paper feed (right) side.
  • Page 591 PAPER FEED 2. DETAILED SECTION DESCRIPTIONS 2.1 PAPER FEED B391D104.WMF This products uses an FRR type paper feed mechanism. The paper feed unit consists of the pickup roller [A], paper feed roller [B], reverse roller [C], and grip and transport rollers. There is a torque limiter in the back of the reverse roller (ferrite powder type).
  • Page 592 REVERSE ROLLER AND PICK-UP ROLLER RELEASE 2.2 REVERSE ROLLER AND PICK-UP ROLLER RELEASE B391D107.WMF B391D108.WMF To prevent the paper from being torn when pulling out the paper feed tray, the reverse and pickup rollers are set so that they release automatically. When the paper tray [A] is not inside the machine, the reverse roller [B] is away from the paper feed roller [C] and the pick-up roller [D] stays in the upper position.
  • Page 593 TRAY LIFT 2.3 TRAY LIFT B391D110.WMF When the paper feed tray is put in the machine, the tray switch [A] on the back face turns on and the tray lift motor [B] starts up. The base plate lift shaft [C] is coupled to the lift motor at shaft [D], so the base plate of the tray is lifted.
  • Page 594 NEAR END/END DETECTION 2.4 NEAR END/END DETECTION This tray can hold two stacks of paper, so the machine needs to monitor the status of both these stacks. There are seven sensors to do this. In the right tray (paper feed side), three height sensors measure the height of the stack, and an end sensor detects when all the paper is used up.
  • Page 595 RIGHT TRAY SIDE FENCE 2.5 RIGHT TRAY SIDE FENCE B391D109.WMF When the paper in the right tray is used up, the side fence solenoid [F] activates and stays on until the side fence open/closed sensor [E] detects that the fence is open.
  • Page 596 RIGHT TRAY PAPER END DETECTION 2.7 RIGHT TRAY PAPER END DETECTION B391D106.WMF B391D111.WMF The paper end sensor [A] detects when copy paper in the right tray runs out. When there is paper in the tray, the paper pushes up the paper end feeler [B] and causes the actuator to come between the LED and photo diode of the sensor.
  • Page 597 DETACHING THE TRAY FROM THE MAINFRAME REPLACEMENT AND ADJUSTMENT 3.1 DETACHING THE TRAY FROM THE MAINFRAME While pressing the stopper attached to the guide rail, pull out the large capacity tray. NOTE: When reinstalling the tray, set the tray on the guide rail and carefully push the tray in, making sure to keep the tray level.
  • Page 598 CHANGING THE TRAY PAPER SIZE 3.3 CHANGING THE TRAY PAPER SIZE B391R103.WMF 1. Remove the screws of all side fences [A], [B]. 2. The position of the rear fence HP sensor can then be changed (see Rear Fence HP Sensor Removal). 3.
  • Page 599 TRAY LIFT MOTOR 3.5 TRAY LIFT MOTOR B391R105.WMF B391R106.WMF 1. Remove the brackets (1 screw for each). 2. Remove the rear cover [A] (2 screws). 3. Remove the tray lift motor [B] (3 screws, 1 connector). B391...
  • Page 600 TRAY MOTOR 3.6 TRAY MOTOR B391R107.WMF 1. Remove the rear cover. 2. Remove bracket #1 [A] (2 screws). 3. Remove bracket #2 [B] (2 screws). 4. Remove the tray motor [C] (6 screws, 1 connector). B391...
  • Page 601 PAPER FEED CLUTCH AND RELAY CLUTCH 3.7 PAPER FEED CLUTCH AND RELAY CLUTCH B391R108.WMF 1. Remove the rear cover. 2. Remove bracket #1 [A] (2 screws). 3. Remove bracket #2 [B] (2 screws). 4. Remove all bushings. 5. Remove the paper feed clutch [C] and relay clutch [D]. 6.
  • Page 602 PAPER FEED UNIT 3.8 PAPER FEED UNIT B391R109.WMF B391R110.WMF 1. Remove the paper feed clutch and relay clutch (see Paper Feed Clutch and Relay Clutch Replacement). 2. Remove pulleys A [A], B [B], and C [C]. 3. Remove the paper feed harness from the main board. 4.
  • Page 603 UPPER LIMIT, RIGHT TRAY PAPER END, AND RELAY SENSORS 3.9 UPPER LIMIT, RIGHT TRAY PAPER END, AND RELAY SENSORS B391R111.WMF 1. Remove the paper feed unit (see Paper Feed Unit Replacement). 2. Replace the required sensor. • Upper limit [A] •...
  • Page 604 REAR FENCE MOTOR 3.10 REAR FENCE MOTOR B391R112.WMF B391R113.WMF B391R114.WMF 1. Pull out the paper feed tray unit. 2. Remove the paper feed tray front cover [A] (2 screws). 3. Remove the left side fence [B]. 4. Remove the rear fence drive gear [C] (1 screw). This is in order to free the end fence [D].
  • Page 605 PICK-UP/PAPER FEED/REVERSE ROLLERS 3.11 PICK-UP/PAPER FEED/REVERSE ROLLERS B391R115.WMF 1. Remove the paper tray unit (see Paper Tray Unit Replacement). 2. Remove the snap ring (1 each for the paper feed and reverse rollers). 3. Remove the pick up roller [A]. 4.
  • Page 607 1000-SHEET FINISHER SR790 B408...
  • Page 609 1000-SHEET FINISHER SR790 B408 TABLE OF CONTENTS 1. REPLACEMENT AND ADJUSTMENT ..........1 1.1 MAIN PCB ....................1 1.2 STAPLER UNIT.................... 2 1.3 MOTORS...................... 3 1.3.1 SHIFT MOTOR..................3 1.3.2 STAPLER MOTOR ................3 1.3.3 UPPER TRANSPORT MOTOR AND EXIT MOTOR ......4 1.3.4 LOWER TRANSPORT MOTOR ............
  • Page 611 MAIN PCB 1. REPLACEMENT AND ADJUSTMENT CAUTION Turn off the main power switch and unplug the machine before beginning any of the procedures in this section. NOTE: This manual uses the following symbols. : See or Refer to : Screws : Connector : Clip ring : E-ring...
  • Page 612 STAPLER UNIT 1.2 STAPLER UNIT 1. Side cover [A] ( x 2) 2. Open exit guide plate [B] 3. Upper side cover [C] ( x 2) B408R102.WMF 4. Front cover support plate [D] ( x 1) 5. Front cover [E] 6.
  • Page 613 MOTORS 1.3 MOTORS 1.3.1 SHIFT MOTOR 1. Rear cover ( 1.1) 2. Shift motor [A] ( x 2, x 1) B408R123.WMF 1.3.2 STAPLER MOTOR 1. Rear cover ( 1.1) 2. Stapler motor [A] ( x 2, x 1) B408R124.WMF B408...
  • Page 614 MOTORS 1.3.3 UPPER TRANSPORT MOTOR AND EXIT MOTOR 1. Rear cover ( 1.1) 2. Motor assembly [A] ( x 4, x 2) 3. Upper transport motor [B] ( x 4) 4. Exit motor [C] ( x 4) B408R112.WMF 1.3.4 LOWER TRANSPORT MOTOR 1.
  • Page 615 MOTORS AND SENSORS 1.4 MOTORS AND SENSORS 1.4.1 PREPARATION 1. Front cover and inner cover ( 1.2) 2. Upper side cover [A] ( x 2) 3. Upper tray [B] ( x 1) B408R116.WMF 4. Lower side cover [C] ( x 2) 5.
  • Page 616 MOTORS AND SENSORS 1.4.2 STACK HEIGHT SENSOR 1. Stack height sensor assembly [A] ( 2. Stack height sensor [B] ( x 1) B408R121.WMF 1.4.3 STAPLER TRAY PAPER SENSOR 1. Stapler tray paper sensor [A] ( x 1) B408R120.WMF B408...
  • Page 617 MOTORS AND SENSORS 1.4.4 LOWER TRAY LIFT MOTOR 1. Lower tray lift motor [A] ( x 2, x 1) B408R119.WMF 1.4.5 STACK FEED-OUT MOTOR 1. Stack feed-out motor [A] ( x 2, x 1) B408R122.WMF B408...
  • Page 618 JAM DETECTION 2. TROUBLESHOOTING 2.1 JAM DETECTION Mode Content Shift Staple Entrance sensor: The entrance sensor does not turn on On check within the normal time after the main machine exit sensor turns on Entrance sensor: The entrance sensor does not turn off Off check within the normal time after it turns on.
  • Page 619 DIP SWITCH SETTINGS 3. SERVICE TABLES 3.1 DIP SWITCH SETTINGS The DIP switches should not be set to any combination other than those listed in the table below. SW100 Description Normal operation mode (Default) Packing mode. • Before packing the machine, do the following: Set switch 1 to 1 then back to zero.
  • Page 620 GENERAL LAYOUT 4. DETAILED DESCRIPTIONS 4.1 GENERAL LAYOUT B408D101.WMF 1. Upper Tray 8. Stapler 2. Upper Tray Exit Roller 9. Stack Feed-out Belt 3. Entrance Roller 10. Positioning Roller 4. Tray Junction Gate 11. Shift Roller 5. Upper Transport Roller 12.
  • Page 621 ELECTRICAL COMPONENT LAYOUT 4.2 ELECTRICAL COMPONENT LAYOUT B408D102.WMF B408D103.WMF 1. Upper Cover Switch 12. Jogger Fence HP Sensor 2. Paper Limit Sensor 13. Positioning Roller Solenoid 3. Entrance Sensor 14. Stapler HP Sensor 4. Exit Guide Plate Motor 15. Stapler Tray Entrance Sensor 5.
  • Page 622 ELECTRICAL COMPONENT LAYOUT B408D104.WMF 22. Tray Junction Gate Solenoid 23. Lower Tray Lift Motor 24. Lower Tray Lower Limit Sensor 25. Stapler Motor 26. Jogger Fence Motor 27. Stack Feed-out Motor 28. Main Board 29. Lower Transport Motor 30. Stapler Junction Gate Solenoid 31.
  • Page 623 ELECTRICAL COMPONENT DESCRIPTION 4.3 ELECTRICAL COMPONENT DESCRIPTION Symbol Name Function Index No. Motors Upper Drives the entrance roller and upper transport Transport rollers. Lower Drives the lower transport rollers and the Transport positioning roller. Jogger Fence Drives the jogger fences. Staple Hammer Drives the staple hammer.
  • Page 624 ELECTRICAL COMPONENT DESCRIPTION Symbol Name Function Index No. Positioning Moves the positioning roller. SOL3 Roller Switches Lower Tray Detects when the lower tray is at its upper limit Upper Limit position. Front Door Cuts the dc power when the front door is Safety opened.
  • Page 625 DRIVE LAYOUT 4.4 DRIVE LAYOUT B408D106.WMF B408D105.WMF B408D107.WMF 1. Exit Motor 6. Lower Tray Lift Motor 2. Upper Transport Motor 7. Stack Feed-out Motor 3. Lower Transport Motor 8. Jogger Motor 4. Shift Motor 9. Stapler Motor 5. Exit Guide Plate Motor B408...
  • Page 626 JUNCTION GATES 4.5 JUNCTION GATES B408D108.WMF Depending on the finishing mode, the copies are directed up, straight through, or down by the combination of the tray junction gate [A] and stapler junction gate [B]. These gates are controlled by the tray junction gate solenoid [C] and stapler junction gate solenoid [D].
  • Page 627 UPPER TRAY 4.6 UPPER TRAY B408D109.WMF When the paper limit sensor [A] switches on during feed-out for each of three consecutive sheets of paper, paper overflow is detected. B408...
  • Page 628 LOWER TRAY UP/DOWN MECHANISMS 4.7 LOWER TRAY UP/DOWN MECHANISMS B408D112.WMF The vertical position of the lower tray [A] depends on the height of the copied paper stack on the lower tray. The stack height sensor feeler [B] contacts the top of the stack, and the lower tray lift motor [C] controls the tray height.
  • Page 629 PAPER SHIFT MECHANISM 4.8 PAPER SHIFT MECHANISM B408D110.WMF In the sort/stack mode, the shift roller [A] moves from side to side to separate the sets of copies. The horizontal position of the shift roller is controlled by the shift motor [B] and the shift gear disk [C].
  • Page 630 JOGGER UNIT PAPER POSITIONING MECHANISM 4.9 JOGGER UNIT PAPER POSITIONING MECHANISM B408D113.WMF B408D114.WMF In staple mode, each sheet of copy paper is vertically and horizontally aligned when it arrives in the jogger unit. For the vertical paper alignment, the positioning roller solenoid [A] turns on shortly after the stapler tray entrance sensor [B] turns off, and the positioning roller [C] pushes the copy against the bottom of the stack stopper [D].
  • Page 631 EXIT GUIDE PLATE 4.10 EXIT GUIDE PLATE [B] [C] B408D111.WMF When stacking a large size of paper (such as A3, DLT) in the jogger unit, the leading edge of the paper reaches the exit rollers. To prevent the paper from running into the exit rollers and not being aligned correctly, the exit guide plate [A] is moved up to make a gap between the exit rollers.
  • Page 632 STAPLER MECHANISM 4.11 STAPLER MECHANISM B408D116.WMF The staple hammer motor [A] drives the staple hammer. The staple sheet sensor [B] detects the leading edge of the staple sheet at the stapling position to prevent the hammer from operating if there are no staples at the stapling position.
  • Page 633 STAPLER UNIT MOVEMENT MECHANISM 4.12 STAPLER UNIT MOVEMENT MECHANISM B408D117.WMF The stapler motor moves the stapler [A] from side to side. After the start key is pressed, the stapler moves from its home position to the stapling position. If two-staple-position mode is selected, the stapler moves to the front stapling position first, then moves to the rear stapling position.
  • Page 634 PAPER FEED-OUT MECHANISM 4.13 PAPER FEED-OUT MECHANISM B408D118.WMF After the copies have been stapled, the stack feed-out motor [A] starts. The pawl [B] on the stack feed-out belt [C] transports the set of stapled copies up and feeds it to the shift roller. The shift roller takes over stack feed-out after the leading edge reaches this roller.
  • Page 635 BOOKLET FINISHER SR3000 B793...
  • Page 637 BOOKLET FINISHER SR3000 B793 TABLE OF CONTENTS 1. REPLACEMENT AND ADJUSTMENT ..........1 1.1 COVERS....................... 1 1.1.1 FRONT/INNER/REAR COVERS ............1 1.1.2 UPPER COVERS ................2 1.2 MAIN BODY ....................4 1.2.1 POSITIONING ROLLER ..............4 1.2.2 SHIFT TRAY POSITION SENSOR, UPPER LIMIT SWITCH ....4 1.2.3 PROOF TRAY EXIT / FULL SENSOR ..........
  • Page 638 2.3 PROOF TRAY..................... 40 2.4 SHIFT TRAY ....................41 2.4.1 UP/DOWN MOTION ................41 2.4.2 SIDE-TO-SIDE MOTION..............42 2.5 BOOKLET TRAY..................43 2.6 JOGGER UNIT.................... 46 2.7 EXIT GUIDE PLATE, PAPER FEED OUT ..........47 2.8 STAPLER UNIT MOVEMENT..............48 2.9 STACKING FOR BOOKLET STAPLING.............
  • Page 639 Read This First Safety and Symbols Replacement Procedure Safety Turn off the main power switch and unplug the machine before beginning any of the replacement procedures in this manual. When taking apart the bridge unit, first take the unit out of the copier. Symbols Used in this Manual This manual uses the following symbols.
  • Page 641 Covers 1. REPLACEMENT AND ADJUSTMENT COVERS 1.1.1 FRONT/INNER/REAR COVERS Remove the front cover [A] ( x 1). Remove the inner cover [B] ( x 2). B793...
  • Page 642 Covers Remove the rear cover [C] ( x 2). 1.1.2 UPPER COVERS Remove the upper cover [A] ( x 1). Remove the proof tray [B] ( x 4). B793...
  • Page 643 Covers Remove the upper left cover [C]. B793...
  • Page 644 Main Body MAIN BODY 1.2.1 POSITIONING ROLLER Open the front cover. Remove the positioning roller [A] ( x 1). 1.2.2 SHIFT TRAY POSITION SENSOR, UPPER LIMIT SWITCH Remove the following items. Front Cover Inner Cover Rear Cover Proof Tray Upper Left Cover B793...
  • Page 645 Main Body Remove the lower guide unit [A] ( x 4, x 2). Remove the shift tray position sensor [B] ( x 1). Remove the upper limit switch [C] ( x 2). (Pull it out from the assembly.) 1.2.3 PROOF TRAY EXIT / FULL SENSOR Remove the front cover, rear cover and proof tray.
  • Page 646 Main Body Remove the vertical transport guide [A] ( x 4). Remove the exit sensor [B] ( x 1). Remove the tray full sensor [C] ( x 1). 1.2.4 FINISHER ENTRANCE SENSOR Remove the finisher entrance sensor with bracket [A] ( x 1).
  • Page 647 Main Body 1.2.5 SHIFT TRAY EXIT SENSOR Remove the front cover and upper left cover. Remove the link [A] ( x 1). Remove the exit guide unit [B]. Remove the sensor [C] ( x 1). B793...
  • Page 648 Main Body 1.2.6 STAPLE TRAY PAPER SENSOR Open the front cover. Pull out the staple/fold unit. Remove the staple tray paper sensor [A] ( x 1). 1.2.7 SHIFT TRAY MOTOR Remove the rear cover. Open the front cover, and then pull out the staple/fold unit. B793...
  • Page 649 Main Body Remove the two gears [A], [B]. Remove the shift tray motor [C] ( x 2, x 1) 1.2.8 ENTRANCE MOTOR Remove the rear cover. Release the belt tension [A]. Remove the entrance motor [B] ( x 2, x 1). 1.2.9 UPPER TRANSPORT MOTOR Remove the rear cover.
  • Page 650 Main Body Release the belt tension [A]. Remove the upper transport motor [B] ( x 2, x 1). 1.2.10 LOWER TRANSPORT MOTOR Remove the rear cover. Release the belt tension [A]. Remove the lower transport motor [B] ( x 2, x 1).
  • Page 651 Main Body 1.2.11 SHIFT MOTOR Remove the rear cover. Remove the shift motor with bracket [A] ( x 1, x 4) Remove the shift motor [B] ( x 1). B793...
  • Page 652 Folder FOLDER 1.3.1 STAPLE FOLDER UNIT Remove the rear cover. Disconnect all connectors and release the harness [A] for the staple folder unit ( x 1, x 3). Open the front cover. B793...
  • Page 653 Folder Pull out and remove the staple folder unit [B] ( x 2). 1.3.2 FOLDER UNIT Remove the staple folder unit. Remove the knobs [A] ( x 1 each). Disconnect the connectors. Remove the folder unit [B] ( x 4). B793...
  • Page 654 Folder 1.3.3 FOLDER UNIT EXIT SENSOR Remove the folder unit. Remove the folder unit upper cover [A] ( x 1). Remove the lower clamp roller unit [B] ( x 4). Remove the folder unit exit sensor [C] ( x 1, x 1).
  • Page 655 Folder 1.3.4 FOLDER UNIT ENTRANCE SENSOR Open the front cover. Pull out the staple folder unit. Remove the exit cover [A] ( x 2). Remove the entrance sensor [B] ( x 1, x 1). 1.3.5 STAPLER UNIT Remove the rear cover. Disconnect the connector [1] and release the harness ( x 2 [2]).
  • Page 656 Folder Open the front cover and pull out the staple folder unit [4]. Disconnect the connectors and release the harness. (4 connectors [5], 1 clamp [6]) B793...
  • Page 657 Folder Remove a connector [7]. Remove 2 screws [8]. B793...
  • Page 658 Folder Remove the staple tray [9]. Remove the guide [10]. (2 screws) B793...
  • Page 659 Folder 10. Move the stapler unit until its screw come to the hole [11] on the stay. 11. Remove the screw [12] that holds the front of the guide plate [13]. B793...
  • Page 660 Folder 12. Remove the screw [14] that holds the rear of the guide plate. Remove the rear side screw through the hole in the stay. B793...
  • Page 661 Folder 13. Remove the guide plate [13]. 14. Remove the staple folding unit [15] (3 screws, 2 connectors). B793...
  • Page 662 Folder 15. Remove the staple cartridge [16]. 16. Remove the stapler unit cover [17]. 17. Remove the stapler drive unit [18]. B793...
  • Page 663 Folder Reassembly Mount the stapler drive unit [1]. Mount the staple folder unit [2]. Do not tighten the screws [3] at this time. B793...
  • Page 664 Folder Set the special tool in the long hole [4] on both units. Secure the special tool [5] with the knob [6]. B793...
  • Page 665 Folder Tighten the screws [7] for the stapler folder unit. Reassemble the machine. B793...
  • Page 666 Others OTHERS 1.4.1 MAIN BOARD Remove the rear cover. Remove the main board [A] ( x 5). B793...
  • Page 667 DIP Switches DIP SWITCHES SW100: Adjust the staple position for booklet mode Function ON: 0.3 mm ON: 0.6 mm ON: 1.2 mm Direction OFF: Towards the trailing edge, ON: Towards the leading edge SW101: Adjust the fold position Function ON: 0.2 mm ON: 0.4 mm ON: 0.8 mm Direction...
  • Page 668 Component Layout 2. DETAILED SECTION DESCRIPTIONS COMPONENT LAYOUT 2.1.1 MECHANICAL COMPONENT LAYOUT 1. Proof Tray 2. Shift Tray 3. Exit Guide Plate 4. Stack Feed Out Belt 5. Staple Unit 6. Booklet Tray 7. Proof Tray Exit Roller 8. Proof Tray Junction Gate 9.
  • Page 669 Component Layout Drive Layout 1. Upper Transport Motor 2. Entrance Motor 3. Lower Transport Motor 4. Fold Plate Motor 5. Fold Roller Motor 6. Stack Feed-out Motor B793...
  • Page 670 Component Layout 2.1.2 ELECTRICAL COMPONENT LAYOUT 1. Proof Tray Exit Sensor 2. Exit Guide Plate Motor 3. Shift Tray Exit Sensor 4. Upper Limit Switch 5. Shift Tray Position Sensor 6. Rear Booklet Tray Full Sensor 7. Front Booklet Tray Full Sensor 8.
  • Page 671 Component Layout 13. Proof Tray Gate Solenoid 14. Lower Transport Motor 15. Entrance Motor 16. Positioning Roller Solenoid 17. Main Board 18. Shift Tray Motor 19. Lower Limit Sensor 20. Upper Cover Sensor 21. Staple Tray Gate Solenoid 22. Upper Transport Motor 23.
  • Page 672 Component Layout 38. Fold Unit Exit Sensor 39. Lower Clamp Roller HP Sensor 40. Lower Retraction Motor 41. Fold Unit Entrance Sensor 42. Bottom Fence HP Sensor 43. Fold Cam HP Sensor 44. Fold Roller Motor 45. Fold Plate HP Sensor 46.
  • Page 673 Component Layout 48. Punch Motor 49. Punch Encoder Sensor 50. Punch HP Sensor 51. Punch Board 52. Paper Position Sensor Slide Motor 53. Paper Position Slide HP Sensor 54. Paper Position Sensor 55. Punch Movement HP Sensor 56. Punch Hopper Full Sensor 57.
  • Page 674 Component Layout Electrical Component Descriptions Boards Item Purpose Main Board Controls the finisher. Punch Board Controls the punch unit. Sensors Item Purpose Proof Tray Detects paper when it is fed out to the proof tray. Exit Sensor Shift Tray Detects paper when it is fed out to the shift tray. Exit Sensor Shift Tray Position...
  • Page 675 Component Layout Item Purpose Stopper S Detects when the ‘stopper S’ mechanism is at home position. HP Sensor Stack Feed Out HP Detects when the stack feed-out belt is at home position Sensor Staple Unit Detects when the side-to-side motion of the stapler unit is at home HP Sensor position Jogger HP...
  • Page 676 Component Layout Item Purpose Punch HP Detects when the hole-punch firing mechanism is at home position Sensor Paper Position Detects when the mechanism that measures the paper position in the Slide HP punch unit is at home position Sensor Paper Detects the side edge of the paper, to tell the machine where to put Position the punch holes.
  • Page 677 Component Layout Item Purpose Clamp Roller Motor Stapler Unit Moves the stapler from side to side. Motor Drives a large cam that alternately clamps and unclamps the lower clamp roller, which is the idle roller of the clamp roller pair. When these rollers are clamped, they are part of the paper feed path Lower and feed the stack toward the bottom fence of the fold unit.
  • Page 678 Component Layout Item Purpose Front Door Cuts dc power when the front door is opened. Safety Switch Others Item Purpose Staple Driver Unit Pushes the staples into the paper. Staple Folder Unit Folds the ends of the staples after stapling B793...
  • Page 679 Junction Gates JUNCTION GATES Two junction gates control the path of paper. Each junction gate is controlled by a solenoid. Junction gate operation is summarized in the following table. Mode Proof Shift Staple Paper Path Proof Tray Gate Solenoid Staple Tray Gate Solenoid B793...
  • Page 680: Proof Tray

    Proof Tray PROOF TRAY Proof Tray Junction Gate Control [A]: Proof Tray Gate Solenoid Roller Drive: Proof Tray Exit Roller [B], Proof Tray Transport Roller [C]: Controlled by the Upper Transport Motor Entrance Roller [D], Transport Roller [E]: Controlled by the Entrance Motor Jam Detection: Proof Tray Exit Sensor [F] Tray Full Detection: Proof Tray Full Sensor [G] B793...
  • Page 681: Shift Tray

    Shift Tray SHIFT TRAY 2.4.1 UP/DOWN MOTION The shift tray motor [A] moves the tray up and down. The upper limit switch [B] detects when the tray moves up too far, and cuts power to the shift tray motor. The shift tray position sensor [C] checks when the tray (or the top of the stack) is at the correct height to receive paper.
  • Page 682: Side-To-Side Motion

    Shift Tray 2.4.2 SIDE-TO-SIDE MOTION The shift motor [A] moves the shift roller [B] from side to side. The shift motor HP sensor [C] detects when the mechanism is at home position. The upper transport motor rotates the shift roller. When shift mode is used, the shift motor turns on after each page is fed out.
  • Page 683: Booklet Tray

    Booklet Tray BOOKLET TRAY The sensor actuator arm [A] rests on the top of the stack of stapled booklets as they are output to the lower tray. A flap depressor [B] keeps the open ends of the booklets down. The front booklet tray full sensor [C] and rear booklet tray full sensor [D] detect when the tray is full of booklets.
  • Page 684 Booklet Tray Condition Front Sensor Rear Sensor Ready Full 1 Full 2 Full 3 (or booklet tray not installed) In the tables below: "Sht" denotes "sheets in a stack". "Cnt" denotes "Count" (see below for an explanation). After a booklet is feed out, the fold roller motor stops the exit roller. The machine then monitors the tray full sensors every feed-out of a paper stack.
  • Page 685 Booklet Tray - Examples - After the copier makes a booklet with 1 sheet of 11 x 17 inch paper, the machine checks every feed-out of a paper stack for the ‘Full 1’ condition. If the Full 1 condition occurs 15 times (‘15 Cnt’...
  • Page 686: Jogger Unit

    Jogger Unit JOGGER UNIT The jogger is used in corner-staple mode and in booklet mode. For each sheet of paper when it arrives in the staple tray, the following is done. The jogger motor [A] drives the jogger fences [B]. The positioning roller solenoid moves the positioning roller [C] onto the top of the sheet.
  • Page 687: Exit Guide Plate, Paper Feed Out

    Exit Guide Plate, Paper Feed Out EXIT GUIDE PLATE, PAPER FEED OUT The exit guide plate [A] opens when a stapled stack is fed out. Also it opens every time a sheet is fed to the staple tray, to prevent the paper running into the exit roller during stacking.
  • Page 688: Stapler Unit Movement

    Stapler Unit Movement STAPLER UNIT MOVEMENT The machine has only one stapler [A]. It does stapling for booklets and for corner stapling. The stapler unit motor [B] moves the stapler from side to side. The stapler unit HP sensor [C] detects when the stapler unit is at home position. In corner staple mode, at the start of the job, the stapler moves to the position where the stapler will be inserted.
  • Page 689: Stacking For Booklet Stapling

    Stacking for Booklet Stapling STACKING FOR BOOKLET STAPLING 2.9.1 OVERVIEW There are two stoppers near the stapler unit. These stoppers hold the stack of paper in the correct position during stacking. The stoppers are called ‘stopper S’ and ‘stopper L’. Stopper S is used for legal size paper, or shorter than 8.5 x 14 inches.
  • Page 690: Longer Than 8.5 X 14 Inches

    Stacking for Booklet Stapling When the stack is complete, stopper S moves away [D], and the machine feeds the stack to the correct position for stapling. To do this, the upper clamp roller motor [E] rotates the upper clamp roller. 2.9.3 LONGER THAN 8.5 X 14 INCHES At the start of the set, the stapler moves to the center position.
  • Page 691 Stacking for Booklet Stapling previous section). When the stack is complete, the stapler moves to the rear-side position, and stopper L moves away. The machine feeds the stack to the correct position for stapling. B793...
  • Page 692: Moving The Stack To The Folding Position

    Moving the Stack to the Folding Position 2.10 MOVING THE STACK TO THE FOLDING POSITION First, the upper clamp roller feeds the stack down after the stack has been stapled. When the lower clamp roller [A] catches the stack, the upper clamp roller stops, and the lower clamp roller feeds the stack down.
  • Page 693: Folder

    Folder 2.11 FOLDER 2.11.1 OVERVIEW The fold plate pushes the stack into the nip between the fold rollers. The fold rollers feed out the stack, then reverse to feed it back in again. Then, the fold rollers feed the stack out of the folder, to the booklet tray.
  • Page 694: Fold Rollers

    Folder 2.11.3 FOLD ROLLERS [F]: Fold Roller Motor. Drives forward to feed out the stack at the fold, and then drives forward again to feed out the folded stack. This cycle can be repeated by changing the setting of SP6136. [G]: Fold Rollers.
  • Page 695 Punch Unit 2.12 PUNCH UNIT 2.12.1 OVERVIEW OF OPERATION Skew Correction Before Punching The finisher entrance roller corrects for paper skew and then the punch unit moves across to punch the holes at the correct position. Each sheet is punched one at a time. Paper feeds out of the copier.
  • Page 696 Punch Unit Punch Unit Position Correction These operations (skew correction before punching, and punch unit position correction) increase the accuracy of the punch alignment. The trailing edge of the sheet passes the finisher entrance sensor [A]. The paper position slide unit moves the paper position sensor [B] forward to the edge of the paper.
  • Page 697: Punch Unit

    Punch Unit These SP codes adjust the punch hole alignment: SP6128 Adjusts the punch positions in the direction of paper feed. SP6129 Adjusts the punch position perpendicular to the direction of feed. For more, see Section "5. Service Tables". 2.12.2 PAPER POSITION DETECTION The paper position sensor slide motor [A] extends and retracts the paper position slide that holds the paper position sensor [B].
  • Page 698: Punch Unit Movement

    Punch Unit 2.12.3 PUNCH UNIT MOVEMENT The punch movement motor [A] extends and retracts the punch unit to put it at the correct position for punching. The punch movement HP sensor [B] detects the position when it retracts, switches off the punch movement motor, and stops the punch unit at its home position.
  • Page 699: Punch Hopper Mechanism

    Punch Unit The timing for 2-hole punching [E] is different from 3-hole punching [F]. When the punch unit is at the punching position, the punch motor turns until the encoder detects the starting position for 2-hole or 3-hole punching. This is the ‘1’ position in the diagrams (the first diagram is for 2-hole punching, and the second diagram is for 3-hole punching).
  • Page 700 Punch Unit The punch hopper full sensor [B] does the following: Signals that the hopper is full when it detects the top of the stack of punchouts that have collected in the hopper. Detects when the punch hopper is set properly. B793...
  • Page 701 PAPER TRAY UNIT PB3030 D331...
  • Page 703 PAPER TRAY UNIT PB3030 D331 TABLE OF CONTENTS 1. REPLACEMENT AND ADJUSTMENT ..........1 1.1 COVERS AND ROLLER ................1 1.1.1 COVERS....................1 1.1.2 FEED ROLLER ..................2 1.2 DRIVE COMPONENTS ................3 1.2.1 UPPER FEED CLUTCH............... 3 1.2.2 LOWER FEED CLUTCH..............3 1.2.3 RELAY CLUTCH..................
  • Page 705 Read This First Safety and Symbols Replacement Procedure Safety Turn off the main power switch and unplug the machine before beginning any of the replacement procedures in this manual. Symbols Used in this Manual This manual uses the following symbols. : See or Refer to : Screws : Connector...
  • Page 707 Covers and Roller 1. REPLACEMENT AND ADJUSTMENT 1.1 COVERS AND ROLLER Turn off the main power switch and unplug the machine before beginning any of the procedures in this section. 1.1.1 COVERS Rear Cover Hold brackets [A] ( x 1 each) Rear cover [B] ( x 3) Right Cover...
  • Page 708 Covers and Roller 1.1.2 FEED ROLLER Pull out the tray [A]. Release the lock lever [B]. Feed roller [C] D331...
  • Page 709 Drive Components 1.2 DRIVE COMPONENTS Turn off the main power switch and unplug the machine before beginning any of the procedures in this section. 1.2.1 UPPER FEED CLUTCH Rear cover ( "Covers") Bracket [A] ( x 2) Hold bracket [B] ( x 1, bushing x 1) Upper feed clutch [C] ( x 1)
  • Page 710 Drive Components 1.2.3 RELAY CLUTCH Rear cover ( "Covers") Relay clutch [A] ( x 1, x 1) 1.2.4 PAPER FEED MOTOR Rear cover ( "Covers") Tray main board ( "Tray Main Board") Gear [A] ( x 1) Paper feed motor bracket [B] ( x 5) Paper feed motor [C] ( x 2)
  • Page 711 Drive Components 1.2.5 LIFT MOTORS Upper Lift Motor Rear cover ( "Covers") Spring [A] (snap ring x 1, spacer x 1) Lift motor bracket [B] ( x 3, x 1) Upper lift motor [C] ( x 3) Lower Lift Motor Rear cover ( "Covers") Spring (snap ring x 1, spacer x 1)
  • Page 712 Electrical Components 1.3 ELECTRICAL COMPONENTS Turn off the main power switch and unplug the machine before beginning any of the procedures in this section. 1.3.1 VERTICAL TRANSPORT SENSOR Open the tray cover [A] Guide plate [B] ( x 2) Sensor bracket [C] ( x 1, x 1) Vertical transport sensor [D] (hooks)
  • Page 713 Electrical Components 1.3.2 PAPER END SENSOR Pull out the tray [A] Sensor bracket [B] ( x 1, x 1) Paper end sensor [C] (hooks) 1.3.3 PAPER SIZE SENSORS Pull out the two trays. Sensor bracket cover [A] ( x 1) Sensor bracket [B] ( x 3, x 2)
  • Page 714 Electrical Components 1.3.4 TRAY MAIN BOARD Rear cover ( "Covers") Tray main board [A] ( x 4, all D331...
  • Page 715 Component Layout 2. DETAILED SECTION DESCRIPTIONS 2.1 COMPONENT LAYOUT 2.1.1 MECHANICAL COMPONENT LAYOUT 1. Upper paper feed roller 5. Lower tray 2. Lower paper feed roller 6. Upper tray 3. Lower bottom plate 7. Upper bottom plate 4. Optional tray heater D331...
  • Page 716 Component Layout 2.1.2 ELECTRICAL COMPONENT LAYOUT 1. Paper feed motor 12. Lower paper height 1 sensor 2. Upper lift sensor 13. Vertical transport sensor 3. Upper lift motor 14. Lower tray set switch 4. Upper tray set switch 15. Lower paper end sensor 5.
  • Page 717 Component Layout Motors Paper Feed Drives all rollers. Upper Lift Lifts the upper tray bottom plate. Lower Lift Lifts the lower tray bottom plate. Sensors Detects when the paper in the upper tray is at Upper Lift the correct feed height. Detects when the paper in the lower tray is at Lower Lift the correct feed height.
  • Page 718 Component Layout Size Switches Tray Cover Detects whether the tray cover is opened or not. Detects whether the upper tray is opened or Upper Tray Set not. Lower Tray Set Detects whether the lower tray is opened or not. Magnetic Clutches Upper Paper Starts paper feed from the upper tray.
  • Page 719 Component Layout 2.1.4 DRIVE LAYOUT 1. Paper feed motor 5. Lower paper feed clutch 2. Drive belt 6. Upper paper feed roller 3. Upper paper feed clutch 7. Relay roller 4. Relay clutch 8. Lower paper feed roller D331...
  • Page 720 Paper Feed and Separation Mechanism 2.2 PAPER FEED AND SEPARATION MECHANISM The paper tray holds 500 sheets. The paper feed roller [A] drives the top sheet of paper from the paper tray to the copier/printer. The friction pad [B] allows only one sheet to feed at a time.
  • Page 721 Paper Lift Mechanism 2.3 PAPER LIFT MECHANISM The paper size switch detects when the tray is pushed in. When the paper tray is pushed into the machine, the pin [A] for the lift motor pressure shaft engages the lift motor coupling [B] and the pin [C] for the bottom plate lift shaft in the tray engages the bottom plate pressure lever coupling [D].
  • Page 722 Paper Lift Mechanism the bottom plate drops. To make it easier to push the tray in, the lift motor rotates backwards 1.7 seconds to return the bottom plate pressure lever coupling [D] to the original position. D331...
  • Page 723 Paper End Detection 2.4 PAPER END DETECTION If there is some paper in the paper tray, the paper stack raises the paper end feeler [A] and the paper end sensor [B] is deactivated. When the paper tray runs out of paper, the paper end feeler drops into the cutout [C] in the tray bottom plate and the paper end sensor is activated.
  • Page 724 Paper Height Detection 2.5 PAPER HEIGHT DETECTION The amount of paper in the tray is detected by the combination of on/off signals from two paper height sensors [A] and [B]. When the amount of paper decreases, the bottom plate pressure lever [C] moves the actuator up.
  • Page 725 Paper Size Detection 2.6 PAPER SIZE DETECTION There are three paper size sensors [A] (SN1, SN2 and SN3) on the paper tray unit. Each paper tray has its own actuator [B], with a unique combination of notches. This actuator is moved when the paper end fence [C] is adjusted for the installed paper.
  • Page 726 Paper Size Detection A3 SEF 420 x 297 DLT SEF NA Size SP Setting A6 SEF 148 x 105 A5 LEF B5 LEF 182 x 257 Exe LEF/ B6 SEF A4 LEF/ A5 SEF/ HLT LT LEF 210 x 297 B5 SEF 257 x 182 LT SEF...
  • Page 727 Side and End Fences 2.7 SIDE AND END FENCES 2.7.1 SIDE FENCES If the tray is full of paper and it is pushed in strongly, the fences may deform or bend. This may cause the paper to skew or the side-to-side registration to be incorrect. To correct this, each side fence has a stopper [A] attached to it.
  • Page 729 FAX OPTION TYPE 3350 D361...
  • Page 731 FAX OPTION TYPE 3350 D361 TABLE OF CONTENTS 1. INSTALLATION ................1 1.1 INSTALLATION..................... 1 1.1.1 FAX UNIT (D361)................. 1 1.1.2 G3 INTERFACE UNIT (D361).............. 4 1.1.3 32 MB MEMORY (OPTION) ..............7 1.1.4 HANDSET (B433) ................8 2. REPLACEMENT AND ADJUSTMENT ..........10 2.1 FCU......................
  • Page 732 4.3.3 PRINTER SWITCHES ............... 81 4.3.4 COMMUNICATION SWITCHES ............90 4.3.5 G3 SWITCHES ................101 4.3.6 G3-2 AND G3-3 SWITCHES............111 4.3.7 G4 INTERNAL SWITCHES.............. 120 4.3.8 G4 PARAMETER SWITCHES ............120 4.3.9 IP FAX SWITCHES................121 4.4 NCU PARAMETERS................. 129 4.5 DEDICATED TRANSMISSION PARAMETERS........
  • Page 733 Read This First Important Safety Notices Never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
  • Page 734 Connector E-ring Clip ring Clamp CAUTIONS, NOTES, ETC. The following headings provide special information: Failure to obey warning information could result in serious injury or death. Obey these guidelines to ensure safe operation and prevent minor injuries. Obey these guidelines to avoid problems such as misfeeds, damage to originals, loss of valuable data and to prevent damage to the machine.
  • Page 735 Installation 1. INSTALLATION 1.1 INSTALLATION 1.1.1 FAX UNIT (D361) Accessory Check Check the quantity and condition of the accessories against the following list. Description Handset Bracket (NA only) Serial Number Label FCC Label (NA only) G3 Decal Fax Keytops Copy Keytpos Fax Unit Data Display Overlay (for operation panel) Telephone Cable (NA only)
  • Page 736 Installation Fax Installation Remove: [A] Application (plastic) cover ( [B] Left cover plate ( [C] Knockouts LINE 1 for Fax Unit If one G3 Unit will be installed, remove the knockout for LINE 1 and LINE 2. If two G3 Units will be installed, remove the knockouts for both LINE 1, LINE 2, and LINE 3 D361...
  • Page 737 Installation Through the window, remove the jumper [A] and set it to the ON position. Press down the MBU. Make sure that the MBU is seated correctly. If not, SC672 occurs. Remove the jumper [A] (set to OFF) and set it to ON. The machine may issue SC819, SC820 if the jumper is not set to “ON”...
  • Page 738 Installation 12. Remove the dummy keytop [A] (3rd from the top) and replace it with a facsimile keytop [B]. 13. Attach the G3 decal to the front of the machine. 14. Connect the power cord to the machine. 15. Make sure that the plug is grounded properly at the power source. 16.
  • Page 739 Installation Description Telephone Cable (NA) Screws M3 x 6 FFC (Flat Flexible Cable) G3 Board CCUIF 6. FCC Label (NA only) G3 Interface Installation If the fax unit is already installed in the machine, remove: Application (plastic) cover ( x1) xref FCU ( Separate the FCU [A] from its cover [B] ( x1).
  • Page 740 Installation One G3 Unit Connect the G3 interface unit [A] and CCUIF [B] (edge connector). Fasten the connected G3/CCUIF to the cover [C]. G3: ( CCUIF ( Connect the FCU [D] and CCUIF [B] (FFC x1). Reconnect the speaker harness [E] ( Two G3 Units Connect the G3 interface units [A] and [B] to the CCUIF [C] (edge connector).
  • Page 741 Installation CCUIF ( Connect the FCU [E] and CCUIF [B] (FFC x1). Reconnect the speaker harness [F] ( One and Two G3 Units connect the telephone lines to the back of the machine at LINE 2 (single port) or LINE 2 and LINE 3 (dual port). Plug in the machine.
  • Page 742 Installation 1.1.4 HANDSET (B433) The optional handset is available for the U.S. version only. Remove the scanner left cover [A] ( x 2). Make two holes [B] in the scanner left cover. Drill a hole from the outside of the cover with a screwdriver. D361...
  • Page 743 Installation Reinstall the scanner left cover on the machine ( x 2). Install the handset bracket [C] ( x 2) on the scanner left cover. Attach the clamp to the location [D]. Set the handset on the handset bracket. Clamp the handset cord. Connect the handset cable to the “TEL”...
  • Page 744 2. REPLACEMENT AND ADJUSTMENT 2.1 FCU When you replace the FCU board, remove the MBU board from the old FCU board and install it on the new FCU board. Set the correct date and time with the User Tools: User Tools> System Settings> Timer Setting> Set Date/Time Do not turn off the battery switch (SW1).
  • Page 745 Error Codes 3. TROUBLESHOOTING 3.1 ERROR CODES If an error code occurs, retry the communication. If the same problem occurs, try to fix the problem as suggested below. Note that some error codes appear only in the error code display and on the service report. Code Meaning Suggested Cause/Action...
  • Page 746 Error Codes Code Meaning Suggested Cause/Action Cross reference Tx level - NCU Parameter 01 (PSTN) Cable equalizer - G3 Switch 07 (PSTN) Dedicated Tx parameters - Section 4 Check the line connection. Check the NCU - FCU connectors. Try adjusting the tx level and/or cable Unsuccessful after equalizer.
  • Page 747 Error Codes Code Meaning Suggested Cause/Action another machine. Check the line connection. Check the FCU - NCU connectors. Replace the NCU or FCU. The other end may have jammed, or run out of paper or memory space. Try adjusting the tx level and/or cable The other end sent RTN equalizer settings.
  • Page 748 Error Codes Code Meaning Suggested Cause/Action after modem training in Check the FCU - NCU connectors. confidential or transfer Replace the NCU or FCU. mode Try adjusting the tx level and/or cable equalizer settings. The other end may have disconnected, or it may be defective;...
  • Page 749 Error Codes Code Meaning Suggested Cause/Action Check the line connection. Check the FCU - NCU connectors. Replace the NCU or FCU. The signal from the other Defective remote terminal. end was interrupted for Check for line noise or other line 0-22 more than the acceptable problems.
  • Page 750 Error Codes Code Meaning Suggested Cause/Action The other terminal sent a DCS, which contained Check the protocol dump list. 0-32 functions that the Ask the other party to contact the receiving machine manufacturer. cannot handle. Polarity changed during Check the line connection. 0-52 communication Retry the communication.
  • Page 751 Error Codes Code Meaning Suggested Cause/Action The calling terminal fell back to T.30 mode, The called terminal could not detect a CM due because it could not to noise, etc. 0-76 detect a JM in response Check the line connection and condition. to a CM Try making a call to another V.8/V.34 fax.
  • Page 752 Error Codes Code Meaning Suggested Cause/Action The line was setting. disconnected due to a Try increasing the tx level. 0-83 timeout in the V.34 Try using V.17 or a slower modem if the control channel restart same error is frequent when receiving sequence.
  • Page 753 Error Codes Code Meaning Suggested Cause/Action (default) times within the same ECM frame. Only one V.21 2-11 connection flag was Replace the FCU. received 2-12 Modem clock irregularity Replace the FCU. Turn off the machine, then turn it back on. 2-13 Modem initialization error Update the modem ROM.
  • Page 754 Error Codes Code Meaning Suggested Cause/Action The machine resets itself If this is frequent, update the ROM, or replace 2-51 because of a fatal the FCU. communication error Snd msg() in the manual task is an error because The user did the same operation many times, 2-53 the mailbox for the and this gave too much load to the machine.
  • Page 755 Error Codes Code Meaning Suggested Cause/Action G3 ECM - T1 time out 6-00 during reception of facsimile data Try adjusting the rx cable equalizer. G3 ECM - no V.21 signal Replace the FCU or NCU. 6-01 was received G3 ECM - EOR was 6-02 received Check the line connection.
  • Page 756 Error Codes Code Meaning Suggested Cause/Action G3 ECM - error frames Check for line noise. still received at the other Adjust the tx level (use NCU parameter 01 or 6-10 end after all the dedicated tx parameter for that address). communication attempts Check the line connection.
  • Page 757 Error Codes Code Meaning Suggested Cause/Action SMTP server operating incorrectly, or the destination for direct SMTP sending is not correct. Contact the system administrator and check No Service by SMTP that the SMTP server has the correct settings 14-02 Service (421) and operates correctly.
  • Page 758 Error Codes Code Meaning Suggested Cause/Action remaining on the SMTP server HDD. Insufficient free space on the HDD where the destination folder is located. Contact the system administrator and check the amount of space remaining on the HDD where the target folder is located.
  • Page 759 Error Codes Code Meaning Suggested Cause/Action Number of broadcast addresses exceeded the limit 14-10 Addresses Exceeded for the SMTP server. The send buffer is full so the transmission could not be completed. Buffer is full due to using 14-11 Buffer Full Scan-to-Email while the buffer is being used send mail at the same time.
  • Page 760 Error Codes Code Meaning Suggested Cause/Action book for SMTP sending. Check the domain selection. Due to an FCU mail job task error, the send was cancelled: 14-50 Mail Job Task Error Address book was being edited during creation of the notification mail. Software error.
  • Page 761 Error Codes Code Meaning Suggested Cause/Action The IP address for DNS or POP3/IMAP4 server is not stored in the machine. The DNS IP address is not registered. Network not operating correctly. POP3/IMAP4 send authorization failed: Incorrect IFAX user name or password. 15-12 Authorization Error Access was attempted by another device,...
  • Page 762 Error Codes Code Meaning Suggested Cause/Action Destination file format is incorrect. Could not create the destination for the file transmission. Reception rejected because the transaction 15-41 SMTP Receive Error exceeded the limit for the “Auth. E-mail RX” setting. The delivery destination address was specified 15-42 Off Ramp Gateway Error with Off Ramp Gateway OFF.
  • Page 763 Error Codes Code Meaning Suggested Cause/Action The file received as an attachment caused the TIFF decompression error: TIFF Decompression 15-64 The TIFF format of the attachment is Error corrupted. Software error. The file could not be received because the 15-71 Not Binary Image Data attachment was not binary image data.
  • Page 764 Error Codes Code Meaning Suggested Cause/Action memory overflowed during the transaction. Transaction could not complete due to a 15-93 Memory Access Error malfunction of SAF memory. The machine rejected an incoming e-mail for transfer request, because the ID code in the 15-94 Incorrect ID Code incoming e-mail did not match the ID code...
  • Page 765 Error Codes Code Meaning Suggested Cause/Action Data read timeout during Restart the machine. 23-00 construction Replace the FCU The machine software resets itself after a fatal Update the ROM 25-00 transmission error Replace the FCU. occurred F0-xx V.34 modem error Replace the FCU.
  • Page 766 IFAX Troubleshooting 3.2 IFAX TROUBLESHOOTING Use the following procedures to determine whether the machine or another part of the network is causing the problem. Communication Item Action Remarks Route Check that the LAN cable is connected to the 1. Connection machine.
  • Page 767 IFAX Troubleshooting Communication Item Action Remarks Route At the MS-DOS Use the “ping” prompt, type ping 2. Check that PC command on the then the IP can connect with PC to contact the address of the the machine machine. machine, then press Enter.
  • Page 768 IFAX Troubleshooting Communication Item Action Remarks Route Ask the administrator to check. Make sure that the Send a test e-mail client devices with the machine’s which have an own number as 3. E-mail server account in the the destination. server can The machine send/receive receives the...
  • Page 769 IFAX Troubleshooting Communication Item Action Remarks Route Ask the administrator to check. Make sure that the Send a test e-mail client devices with the machine’s which have an own number as 2. E-mail server account in the the destination. server can The machine send/receive receives the...
  • Page 770 IFAX Troubleshooting Communication Item Action Remarks Route Check whether e-mail can be sent to another address 5. Error message on the same Inform the by e-mail from the network, using the administrator of network of the application e-mail the LAN. destination.
  • Page 771 IP-Fax Troubleshooting 3.3 IP-FAX TROUBLESHOOTING 3.3.1 IP-FAX TRANSMISSION Cannot send by IP Address/Host Name Check Point Action LAN cable connected? Check the LAN cable connection. Specified IP address/host name correct? Check the IP address/host name. Cannot breach the firewall. Send by Firewall/NAT is installed? using another method (Fax, Internet Fax)
  • Page 772 IP-Fax Troubleshooting Check Point Action IP-Fax bandwidth is the same as the DCS speed. Set IP-Fax SW00 Bit 6 to Check whether the remote fax Remote fax cancelled transmission? cancelled the transmission. Cannot send via VoIP Gateway Check Point Action LAN cable connected? Check the LAN cable connection.
  • Page 773 IP-Fax Troubleshooting Check Point Action Remote G3 fax turned on? Check that G3 fax is switched on. Request the network administrator to increase the bandwidth. Raise the network delay level. IPFAX Network bandwidth too narrow? SW 01 Bit 0 to 3 IP-Fax bandwidth is the same as the DCS speed.
  • Page 774 IP-Fax Troubleshooting Check Point Action IP address of local fax registered? Register the IP address of the local fax. Register the Alias number of the local Alias number of local fax registered? fax. Remote fax registered in Gatekeeper? Contact the network administrator. Check whether the remote fax is a T38 Remote fax a T.38 terminal? terminal.
  • Page 775 Contact the network administrator. DNS server registered when host name Note: The sender machine displays this specified on sender side? error code if the sender fax is a Ricoh model. Request the system administrator to increase the bandwidth. Network bandwidth too narrow? Lower the start modem reception baud rate on the receiving side.
  • Page 776 (Fax, Internet Fax) Contact the network administrator. Note: The sender machine displays this Gatekeeper installed correctly? error code if the sender fax is a Ricoh model. Contact the network administrator. Note: The sender machine displays this Power to Gatekeeper switched on? error code if the sender fax is a Ricoh model.
  • Page 777 IPFAX SW06 Check whether the remote fax cancelled Remote fax cancelled transmission? the transmission. Contact the network administrator. Note: The sender machine displays this Local fax registered in Gatekeeper? error code if the sender fax is a Ricoh model. D361...
  • Page 778 Cautions 4. SERVICE TABLE 4.1 CAUTIONS Never turn off the main power switch when the power LED is lit or flashing. To avoid damaging the hard disk or memory, press the operation power switch to switch the power off, wait for the power LED to go off, and then switch the main power switch off.
  • Page 779 Service Program Tables 4.2 SERVICE PROGRAM TABLES 4.2.1 SP1-XXX (BIT SWITCHES) Mode No. Function System Switch Changes the bit switches for system 001 – 032 00 – 1F settings for the fax option. See section 4.2 Bit Switches Ifax Switch Changes the bit switches for internet fax 001 –...
  • Page 780 Service Program Tables Mode No. Function Changes the bit switches for the protocol 001 – 016 00 – 0F settings of the optional G3 board. See section 4.2 Bit Switches G3-3 Switch Changes the bit switches for the protocol 001 – 016 00 –...
  • Page 781 Service Program Tables Mode No. Function Prints out RAM data for the optional SG3 G3-2 Memory Dump board. Prints out RAM data for the optional SG3 G3-3 Memory Dump board. G4 Memory Dump Prints out RAM data for the SiG4 board. G3-1 NCU Parameters NCU parameter settings for the standard 001 –...
  • Page 782 Service Program Tables Mode No. Function PSTN-1 Port Settings Select the line type setting for the G3-1 line. If the machine is installed on a PABX line, Select Line select “PABX”, “PABX(GND)” or “PABX(FLASH)”. PSTN Access Enter the PSTN access number for the Number G3-1 line.
  • Page 783 Service Program Tables Mode No. Function PSTN Access Enter the PSTN access number for the Number G3-3 line. If the customer does not want to receive Memory Lock transmissions using Memory Lock on this Disabled line, change this SP to on. Transmission If you turn this SP on, the machine does not Disabled...
  • Page 784 Service Program Tables Mode No. Function 001 – 032 00 – 1F 4.2.4 SP4-XXX (ROM VERSIONS) Mode No. Function FCU ROM Version Displays the FCU ROM version. Error Codes Displays the latest 64 fax error codes. G3-1 ROM Version Displays the G3-1 modem version. G3-2 ROM Version Displays the G3-2 modem version.
  • Page 785 Service Program Tables Mode No. Function Resets the bit switches and user parameters. Factory setting Resets the bit switches and user parameters, user data in the SRAM and files in the SAF memory. Initialize All Bit Switches Initializes all the current bit switch settings. Initialize Security Bit Switches Initializes only the security bit switches.
  • Page 786 Service Program Tables Mode No. Function G3-1 (All Prints the protocol dump list of all Communications) communications for the G3-1 line. G3-1 (1 Prints the protocol dump list of the last Communication) communication for the G3-1 line. G3-2 (All Prints the protocol dump list of all Communications) communications for the G3-2 line.
  • Page 787 Service Program Tables Mode No. Function Journal Print out The machine prints all the communication All Journals records on the report. The machine prints all communication Specified Date records after the specified date. Log List Print out All log files Printer SC/TRAP Stored Decompression...
  • Page 788 Service Program Tables 4.2.7 SP7-XXX (TEST MODES) These are the test modes for PTT approval. Function G3-1 Modem Tests G3-1 DTMF Tests Ringer Test G3-1 V34 (S2400baud) G3-1 V34 (S2800baud) G3-1 V34 (S3000baud) G3-1 V34 (S3200baud) G3-1 V34 (S3429baud) Recorded Message Test G3-2 Modem Tests G3-2 DTMF Tests G3-2 V34 (S2400baud)
  • Page 789 Service Program Tables Function G3-3 V34 (S3000baud) G3-3 V34 (S3200baud) G3-3 V34 (S3429baud) IG3-1 Modem Tests - Not used IG3-1 DTMF Tests - Not used IG3-1 V34 (S2400baud) - Not used IG3-1 V34 (S2800baud) - Not used IG3-1 V34 (S3000baud) - Not used IG3-1 V34 (S3200baud) - Not used IG3-1 V34 (S3429baud) - Not used IG3-2 Modem Tests - Not used...
  • Page 790 Bit Switches 4.3 BIT SWITCHES Do not adjust a bit switch or use a setting that is described as "Not used", as this may cause the machine to malfunction or to operate in a manner that is not accepted by local regulations. Such bits are for use only in other areas, such as Japan.
  • Page 791 Bit Switches System Switch 00 (SP No. 1-101-001) Function Comments Example: (1): EQM value (Line quality data). A larger number means more errors. (2): Symbol rate (V.34 only) (3): Final modem type used (4): Starting data rate (for example, 288 means 28.8 kbps) (5): Final data rate (6): Rx revel (see below for how to read the rx level) (7): Total number of error lines that occurred during non-ECM reception.
  • Page 792 Bit Switches System Switch 00 (SP No. 1-101-001) Function Comments 1: Enabled Be sure to reset this bit to 0 after testing. This is only used for communication troubleshooting. It shows the content of the Protocol dump list output after transmitted facsimile protocol signals.
  • Page 793 Bit Switches Communication ECM: With ECM mode NML: With no ECM A4: A4 (8.3"), no reduction Width and B4: B4 (10.1"), no reduction reduction A3: A3 (11.7"), no reduction 0: 0 ms/line 5: 5 ms/line 10: 10 ms/line 20: 20 ms/line I/O rate 25: 2.5 ms/line 40: 40 ms/line...
  • Page 794 Bit Switches System Switch 02 (SP No. 1-101-003) Function Comments Bit 7 Bit 6 Setting (0,1), (1,0): Normally, RDS systems are locked out, but the user can temporarily switch RDS on to allow Always disabled RDS operations to take place. RDS will automatically be locked out again after a certain User selectable time, which is stored in System Switch 03.
  • Page 795 Bit Switches System Switch 05 - Not used (Do not change the factory settings.) System Switch 06 (SP No. 1-101-007) Function Comments 71 to 99 (BCD) %. This setting determines the Margin setting for Create reduction ratio when the user uses the Create 0 to 7 Margin Transmission Margin Transmission feature.
  • Page 796 Bit Switches System Switch 09 (SP No. 1-101-010) Function Comments error report 0: No 1: Yes Not used Do not change this setting. 1: A power failure report will be automatically Power failure report printed after the power is switched on if a fax 0: Disabled 1: Enabled message disappeared from the memory when the power was turned off last.
  • Page 797 Bit Switches System Switch 0A (SP No. 1-101-011) Function Comments polling reception file is erased. The dialing interval is the same as memory transmission. 0: Prevents dialing from the ten-key pad while the external telephone is off-hook. Use this setting Dialing on the ten-key pad when when the external telephone is not by the machine, the external telephone is...
  • Page 798 Bit Switches System Switch 0E (SP No. 1-101-015) Function Comments 0: Manual tx and rx are possible while the external handset is off-hook. However, memory tx is not Action when the external possible. handset goes off-hook 1: The display stays in standby mode even when 0: Manual tx and rx operation the external handset is used, so that other people 1: Memory tx and rx operation...
  • Page 799 Bit Switches System Switch 0F (SP No. 1-101-016) Function Comments Country/area code for functional settings (Hex) 00: France 11: USA 01: Germany 12: Asia 02: UK 13: Japan 03: Italy 14: Hong Kong This country/area code determines the factory 04: Austria 15: South Africa settings of bit switches and RAM addresses.
  • Page 800 Bit Switches System Switch 10 (SP No. 1-101-017) Function Comments Threshold = N x 128 KB + 256 KB Threshold memory level for N can be between 00 - FF(H) parallel memory transmission Default setting: 02(H) = 512 KB System Switch 11 (SP No. 1-101-018) Function Comments TTI printing position...
  • Page 801 Bit Switches System Switch 12 (SP No. 1-101-019) Function Comments TTI: 08 to 92 (BCD) mm Input even numbers only. This setting determines the print start position for TTI printing position in the main the TTI from the left edge of the paper. If the TTI is scan direction moved too far to the right, it may overwrite the file number which is on the top right of the page.
  • Page 802 Bit Switches System Switch 15 (SP No. 1-101-022) Function Comments 30 min 1 hour 24 hours Not used Do not change System Switch 16 (SP No. 1-101-023) Function Comments Parallel Broadcasting 1: The machine sends messages 0: Disabled simultaneously using all available ports during 1: Enabled broadcasting.
  • Page 803 Bit Switches System Switch 19 (SP No. 1-101-026) Function Comments 1: Enabled memory expansion option, the scanner page memory is extended to 12 MB. But the SAF memory decreases to 18 MB. 1: If the customer frequently wishes to transmit a form or letterhead which has a colored or Special Original mode printed background, change this bit to "1".
  • Page 804 Bit Switches System Switch 1D (SP No. 1-101-030) Function Comments Destination telephone number When "1" is selected, the destination display limitation telephone number display is limited and 0: OFF, 1: ON redial is disabled. Not used Do not change these settings. System Switch 1E (SP No.
  • Page 805 Bit Switches System Switch 1E (SP No. 1-101-031) Function Comments This setting is effective only when Automatic Journal printout is enabled but the machine cannot print the report (e.g., no paper). This bit determines which identifier, RTI or CSI, RTI/CSI display priority is displayed on the LCD while the machine is 0: RTI 1: CSI communicating in G3 non-standard mode.
  • Page 806 Bit Switches System Switch 1F (SP No. 1-101-032) Function Comments 0: Enabled Change this bit to "1" if the customer does not 1: Disabled want to have a report in these cases. Memory tx – Memory storage report Parallel memory tx – Transmission result report Not used Do not change the settings.
  • Page 807 Bit Switches I-fax Switch 00 (SP No. 1-102-001) Function Comments If more than one of these three bits is set to "1", the larger size has priority. For example, if both Bit 2 and Bit 1 are set to "1" then the maximum size is "A3"...
  • Page 808 Bit Switches I-fax Switch 01 (SP No. 1-102-002) Function Comments Reserve mm/inch This setting selects mm/inch conversion for mail transmission. 0: Off (No conversion), 1: On (Conversion) When on (set to "1"), the machine converts millimeters to inches for sending mail. There is no switch for converting inches to millimeters.
  • Page 809 Bit Switches I-fax Switch 02 (SP No. 1-102-003) Function Comments This setting determines whether the header information is printed with text e-mails when they are received. 0: Prints only text mail. 1: Prints mail header information attached to text mail. When a text mail is received with this switch On (1), the "From"...
  • Page 810 Bit Switches I-fax Switch 02 (SP No. 1-102-003) Function Comments 00: "Dispatched" Sends from PC mail a request for a Return Receipt. Receives the Return Receipt with "dispatched" in the 2nd part: Disposition: Automatic-action/MDN-send automatically; dispatched The "dispatched" string is included in the Subject string. 01: "Displayed"...
  • Page 811 Bit Switches I-fax Switch 02 (SP No. 1-102-003) Function Comments This setting determines the image resolution of the received mail. 0: 200 x 200 1: 400 x 400 The "1" setting requires installation of the Function Upgrade Card in order to have enough SAF (Store and Forward) memory to receive images at 400 x 400 resolution.
  • Page 812 Bit Switches I-fax Switch 03 (SP No. 1-102-004) Function Comments This setting restricts transfer transmission based on whether the final destinations are correct or not. 0: The transfer station transmits to correct destinations only (addresses with no errors in them). 1: If any address has an error in it, the transfer station transfers no transmissions and returns a transfer transmission failure report to the requestor that initiated the transfer.
  • Page 813 Bit Switches I-fax Switch 04 (SP No. 1-102-005) Function Comments Subject corresponding to mail post database 0: Standard subject 1: Mail post database subject The standard subject is replaced by the mail post database subject in the following three cases: 1) When the service technician sets the service (software) switch.
  • Page 814 Bit Switches I-fax Switch 07 - Not used (do not change the settings) I-fax Switch 08 (SP No. 1-102-009) Function Comments Memory Threshold for POP Mail Reception This setting determines the amount of SAF (Store and Forward) memory. (SAF stores fax messages to send later for transmission to more than one location, and also holds incoming messages if they cannot be printed.) When the amount of SAF memory available falls below this setting, mail can no longer be received;...
  • Page 815: Printer Switches

    Bit Switches I-fax Switch 0F (SP No. 1-102-016) Function Comments Delivery Method for SMTP RX Files This setting determines whether files received with SMTP protocol are delivered or output immediately. 0: Off. Files received via SMTP are output immediately without delivery. 1: On.
  • Page 816 Bit Switches Printer Switch 00 (SP No. 1-103-001) Function Comments 0: Off 0: The next page continues from where the 1: On previous page stopped without any repeated text. This switch is only effective when user parameter Prints the date and time on 02 - bit 2 (printing the received date and time on received fax messages received fax messages) is enabled.
  • Page 817 Bit Switches Printer Switch 01 (SP No. 1-103-002) Function Comments 1: Enabled Refer to the table on the next page for how the machine chooses the paper width used in the setup protocol (NSF/DIS). 1: The machine informs the transmitting machine of the fixed paper width which is specified by bits 3 and 4 above.
  • Page 818 Bit Switches Printer Switch 02 (SP No. 1-103-003) Function Comments 3rd paper feed station usage for User Parameter Switch 0F (15), or fax printing which is used for the Specified 0: Enabled Cassette Selection feature. 1: Disabled 4th paper feed station usage for fax printing 0: Enabled 1: Disabled...
  • Page 819 Bit Switches Printer Switch 03 (SP No. 1-103-004) Function Comments Default: 6 mm If the received document is 10 mm or less longer than A4, then the 10 mm are cut and only 1 page prints. If the received document is 10 mm longer than A4, then the document is split into 2 pages.
  • Page 820 Bit Switches Printer Switch 04 (SP No. 1-103-005) Function Comments Not used Not used. Do not change the setting. Printer Switch 05 - Not used (do not change the settings) Printer Switch 06 (SP No. 1-103-007) Function Comments Printing while a paper cassette is pulled out, when the Just Size Printing feature is enabled.
  • Page 821 Bit Switches Printer Switch 07 (SP No. 1-103-008) Function Comments Reduction for Journal printing 1: The Journal is reduced to 91% to ensure that 0: Off there is enough space in the left margin for 1: On punch holes or staples. Not used.
  • Page 822 Bit Switches Printer Switch 0E (SP No. 1-103-015) Function Comments length to print all the received lines without reduction is selected first. This switch determines which Paper size selected for printing A4 paper size is selected for printing width fax data A4 width fax data, when the 0: 8.5"...
  • Page 823 Bit Switches Printer Switch 0E (SP No. 1-103-015) Function Comments separated pages taken place, all the pages are (Page Separation) reduced with the same reduction 0: Enabled ratio. 1: Disabled 1: Only the last page is reduced to fit the selected paper size when page separation has taken place.
  • Page 824: Communication Switches

    Bit Switches 4.3.4 COMMUNICATION SWITCHES Communication Switch 00 (SP No. 1-104-001) Function Comments Compression modes available in receive mode Bit 1 Bit 0 Modes These bits determine the compression capabilities to be MH only declared in phase B (handshaking) MH/MR of the T.30 protocol.
  • Page 825 Bit Switches Communication Switch 00 (SP No. 1-104-001) Function Comments 0: Disabled polling ID code of the remote 1: Enabled terminal does not match the polling ID code of the local terminal. This function is only available in NSF/NSS mode. Communication Switch 01 (SP No.
  • Page 826 Bit Switches Communication Switch 01 (SP No. 1-104-002) Function Comments Not used Do not change the setting. Maximum printable page length available Bit 7 Bit 6 Setting The setting determined by these bits is informed to the transmitting terminal in the No limit pre-message protocol exchange (in the B4 (364 mm)
  • Page 827 Bit Switches Communication Switch 02 (SP No. 1-104-003) Function Comments Treatment of pages received with errors during G3 reception 0: Pages received with errors are not 0: Deleted from memory without printed. printing 1: Printed 0: The next page will be sent even if RTN Hang-up decision when a negative or PIN is received.
  • Page 828 Bit Switches Communication Switch 0A (SP No. 1-104-011) Function Comments Point of resumption of memory 0: The transmission begins from the page transmission upon redialing where transmission failed the previous time. 0: From the error page 1: Transmission begins from the first page, 1: From page 1 using normal memory transmission.
  • Page 829 Bit Switches Communication Switch 0B (SP No. 1-104-012) Function Comments When the machine is acting as a Transfer Printout of the message when Station, this bit determines whether the acting as a Transfer Station machine prints the fax message coming in 0: Disabled, 1: Enabled from the Requesting Terminal.
  • Page 830 Bit Switches Communication Switch 0C (SP No. 1-104-013) Function Comments end of the telephone numbers the machine compares. If it is set to 00, the machine will send the report to the first Quick/Speed Dial that the machine compared. If Quick Dial 01 is programmed, the machine will send the report to Quick 01.
  • Page 831 Bit Switches Communication Switch 0E (SP No. 1-104-015) Function Comments automatic dialing attempts (e.g., 06(H) = 12 s) This value is the minimum time that the machine waits before it dials the next destination. Communication Switch 0F – Not used (do not change the settings.) Communication Switch 10 (SP No.
  • Page 832 Bit Switches Communication Switch 14 (SP No. 1-104-021) Function Comments transmission scanned in inch format are transmitted 0: Disabled, 1: Enabled without conversion. In memory transmission, data stored in the SAF memory in mm format are transmitted without conversion. Note: When storing the scanned data into SAF memory, the fax unit always converts the data into mm format.
  • Page 833 Bit Switches Communication Switch 16 (SP No. 1-104-023) Function Comments Not used Do not change the settings. Optional G3 unit (G3-2) Change this bit to 1 when installing the first 0: Not installed optional G3 unit. 1: Installed Not used This switch enables the G3-2.
  • Page 834 Bit Switches Communication Switch 17 (SP No. 1-104-024) Function Comments the received SUB code 0: Disconnect the line 1: Receive the message (using normal reception mode) Communication Switch 18 - Not used (do not change the settings) Communication Switch 19 - Not used (do not change the settings) Communication Switch 1A - Not used (do not change the settings) Communication Switch 1B (SP No.
  • Page 835: G3 Switches

    Bit Switches Communication Switch 1C (SP No. 1-104-029) Function Comments Not used Do not change the settings. Communication Switch 1D - Not used (do not change the settings) Communication Switch 1E - Not used (do not change the settings) Communication Switch 1F - Not used (do not change the settings) 4.3.5 G3 SWITCHES G3 Switch 00 (SP No.
  • Page 836 Bit Switches G3 Switch 01 (SP No. 1-105-002) Function Comments Not used Do not change the settings. Select V.8 protocol for manual RX function This switch switches the V.8 protocol for manual 0: No receiving off and on. 1: Yes Not used Do not change the settings.
  • Page 837 Bit Switches G3 Switch 02 (SP No. 1-105-003) Function Comments 0: Disabled for communications with the same machine when 1: Enabled determining the most suitable rate for the current communication. Not Used Do not change the settings. Short preamble Refer to Appendix B in the Group 3 Facsimile 0: Disabled 1: Enabled Manual for details about Short Preamble.
  • Page 838 Bit Switches G3 Switch 03 (SP No. 1-105-004) Function Comments NTransmit- Number of transmitted frames NResend- Number of frames to be retransmitted 1: When using ECM, the machine sends a CTC to drop back the modem rate after receiving four PPRs.
  • Page 839 Bit Switches G3 Switch 05 (SP No. 1-105-006) Function Comments Initial Tx modem rate (kbps) Bit 3 Bit 2 Bit 1 Bit 0 kbps These bits set the initial starting modem rate for transmission. 12.0 Use the dedicated transmission parameters if you need to change this for 14.4 specific receivers.
  • Page 840 Bit Switches G3 Switch 05 (SP No. 1-105-006) Function Comments V.34 Not used Not used Do not change the settings. G3 Switch 06 (SP No. 1-105-007) Function Comments Initial Rx modem rate(kbps) Bit 3 Bit 2 Bit 1 Bit 0 kbps These bits set the initial starting modem rate for reception.
  • Page 841 Bit Switches G3 Switch 06 (SP No. 1-105-007) Function Comments Modem types available for reception The setting of these bits is used to inform the transmitting terminal of the available modem type for the machine in receive mode. If V.34 is not selected, V.8 protocol must be disabled manually. Cross reference V.8 protocol on/off - G3 switch 03, bit 2 Bit 7...
  • Page 842 Bit Switches G3 Switch 07 (SP No. 1-105-008) Function Comments occurs. Communication error Modem rate fallback occurs frequently. This setting is not effective in V.34 communications. PSTN cable equalizer Use a higher setting if there is signal loss (rx mode: Internal) at higher frequencies because of the length of wire between the modem and Bit 3...
  • Page 843 Bit Switches G3 Switch 0A (SP No. 1-105-011) Function Comments Maximum allowable carrier drop during image data reception Bit 1 Bit 0 Value (ms) These bits set the acceptable modem carrier drop time. Try a longer setting if error code 0-22 is frequent.
  • Page 844 Bit Switches G3 Switch 0A (SP No. 1-105-011) Function Comments sending machine more time to send data. Refer to error code 0-20. ITU-T T.30 recommendation: The first line should come within 5 s of CFR. Not used Do not change the settings. G3 Switch 0B Not used (do not change the settings).
  • Page 845: G3-2 And G3-3 Switches

    Bit Switches G3 Switch 0F (SP No. 1-105-016) Function Comments 0: Disabled 1: Enabled Alarm when the handset is off-hook at the end of If the customer wants to hear an alarm if the communication handset is off-hook at the end of fax 0: Disabled communication, change this bit to "1".
  • Page 846 Bit Switches G3-2 Switch 00 (SP No. 1-106-001) Function Comments 0: Disabled 1: Enabled Not used Do not change the settings. G3-2 Switch 01 (SP No. 1-106-002) Function Comments Not used Do not change the settings. 1: The bytes in the DIS frame after the 4th byte DIS frame length will not be transmitted (set to 1 if there are 0: 10 bytes 1: 4 bytes...
  • Page 847 Bit Switches G3-2 Switch 02 (SP No. 1-106-003) Function Comments transmission using always start from the highest modem rate. Quick/Speed Dials 1: The machine refers to the modem rate history 0: Disabled for communications with the same machine when 1: Enabled determining the most suitable rate for the current communication.
  • Page 848 Bit Switches G3-2 Switch 03 (SP No. 1-106-004) Function Comments 1: After four PPR signals condition is met in communications at 14.4, 12.0, received (ITU-T standard) 9.6, and 7.2 kbps. Ntransmit = Number of transmitted frames Nresend = Number of frames to be retransmitted 1: When using ECM, the machine sends a CTC to drop back the modem rate after receiving four PPRs.
  • Page 849 Bit Switches G3-2 Switch 04 (SP No. 1-106-005) Function Comments Not used Do not change the settings. G3-2 Switch 05 (SP No. 1-106-006) Function Comments Initial Tx modem rate (kbps) Bit 3 Bit 2 Bit 1 Bit 0 kbps These bits set the initial starting modem rate for transmission.
  • Page 850 Bit Switches G3-2 Switch 05 (SP No. 1-106-006) Function Comments Initial modem type for 9.6 k or 7.2 kbps. Bit 5 Bit 4 Setting These bits set the initial modem type for V.29 9.6 and 7.2 kbps, if the initial modem rate V.17 is set at these speeds.
  • Page 851 Bit Switches G3-2 Switch 06 (SP No. 1-106-007) Function Comments 26.4 28.8 31.2 Other settings - Not used Modem types available for reception The setting of these bits is used to inform the transmitting terminal of the available modem type for the machine in receive mode. If V.34 is not selected, V.8 protocol must be disabled manually.
  • Page 852 Bit Switches G3-2 Switch 07 (SP No. 1-106-008) Function Comments PSTN cable equalizer Use a higher setting if there is signal loss (tx mode: Internal) at higher frequencies because of the length of wire between the modem and Bit 1 Bit 0 Setting the telephone exchange.
  • Page 853 Bit Switches G3-2 Switch 07 (SP No. 1-106-008) Function Comments 0: Disabled 1: Enabled Not used Do not change the settings. G3-2 Switch 08 - Not used (do not change the settings) G3-2 Switch 09 - Not used (do not change the settings) G3-2 Switch 0A (SP No.
  • Page 854: G4 Internal Switches

    Bit Switches G3-2 Switch 0A (SP No. 1-106-011) Function Comments Try using a longer setting if error code 0-21 is frequent. Not used Do not change the settings. When the sending terminal is controlled by a computer, there may be a delay in receiving page data after the local machine accepts set-up data and sends Reconstruction time for the first line in...
  • Page 855: Ip Fax Switches

    Bit Switches 4.3.9 IP FAX SWITCHES IP Fax Switch 00 (SP No. 1-111-001) Function Comments Not used Do not change this setting. IP Fax Transport Selects TCP or UDP protocol for IP-Fax 0: TCP, 1: UDP IP Fax single port selection Selects single data port.
  • Page 856 Bit Switches IP Fax Switch 01 (SP No. 1-111-002) Function Comments IP Fax delay level setting Selects the acceptable delay level. Level 0 is the highest quality Default is "0000" (level 0). Bit 3 Bit 2 Bit 1 Bit 0 Level 0 Level 1 Level 2...
  • Page 857 Bit Switches IP Fax Switch 02 (SP No. 1-111-003) Function Comments 0: Modem speed communication. 1: No limitation This bit switch sets the transport that has SIP transport setting priority for receiving IP Fax data. 0: TCP This function is activated only when the 1: UDP sender has both TCP and UDP.
  • Page 858 Bit Switches IP Fax Switch 03 (SP No. 1-111-004) Function Comments 1: PPRx4 numbers. When "1" is selected, the transmission condition is based on the ITU-T method. Shift down setting at receiving Selects whether to shift down when negative code negative codes are received.
  • Page 859 Bit Switches IP Fax Switch 05 (SP No. 1-111-006) Function Comments 14.4 16.8 19.2 21.6 24.0 26.4 28.8 31.2 33.6 Modem setting for transmission Bit 5 Bit 4 Types Sets the modem type for transmission. The default is "00" (V29). Not used Not used Do not change these settings.
  • Page 860 Bit Switches IP Fax Switch 06 (SP No. 1-111-007) Function Comments Modem setting for reception Sets the modem type for reception. The default is "0100" (V27ter, V29, V17). Bit 7 Bit 6 Bit 5 Bit 4 Types V.27ter V.27ter, V.29 V.27ter, V.29, V.33 V.27ter, V.29, V.17/V.33 Other settings - Not used...
  • Page 861 Bit Switches IP Fax Switch 07 (SP No. 1-111-008) Function Comments no CSI registration When "1" is selected, the transmitted data is 0: Not transmitted all spaces. 1: Transmitted Not used Do not change these settings. D361...
  • Page 862 Bit Switches IP Fax Switch 08 (SP No. 1-111-009) Function Comments T1 timer adjustment Bit 1 Bit 0 35 s Adjusts the T1 timer. The default is "00" (35 seconds). 40 s 50 s 60 s T4 timer adjustment Bit 3 Bit 2 Adjust the T4 timer.
  • Page 863: Ncu Parameters

    NCU Parameters 4.4 NCU PARAMETERS The following tables give the RAM addresses and the parameter calculation units that the machine uses for ringing signal detection and automatic dialing. The factory settings for each country are also given. Most of these must be changed by RAM read/write (SP2-102), but some can be changed using NCU Parameter programming (SP2-103, 104 and 105);...
  • Page 864 NCU Parameters Address Function Unit Remarks Norway Turkey Sweden Greece Switz. Hungary Portugal Czech Holland Poland Spain Israel 680501 Line current detection time Line current detection is disabled. 680502 Line current wait time 20 ms Line current is not detected if 680501 680503 Line current drop detect time contains FF.
  • Page 865 NCU Parameters Address Function Unit Remarks 68050C PSTN dial tone permissible drop time Italy: See Note 2. 68050D PSTN wait interval (LOW) 68050E PSTN wait interval (HIGH) Detection is disabled if 68050F PSTN ring-back tone detection time 20 ms this contains FF. PSTN ring-back tone off detection 680510 20 ms...
  • Page 866 NCU Parameters Address Function Unit Remarks 68051B PABX dial tone detection time If 68051B contains FF, 68051C PABX dial tone reset time (LOW) the machine pauses for 68051D PABX dial tone reset time (HIGH) the pause time (680520 / 680521). 20 ms 68051E PABX dial tone continuous tone time...
  • Page 867 NCU Parameters Address Function Unit Remarks 68052D Busy tone OFF time: range 2 68052E Busy tone ON time: range 3 68052F Busy tone OFF time: range 3 680530 Busy tone ON time: range 4 20 ms 680531 Busy tone OFF time: range 4 Busy tone continuous tone detection 680532 time...
  • Page 868 NCU Parameters Address Function Unit Remarks International dial tone frequency detection is disabled. 680537 lower limit (low byte) 680538 International dial tone detection time International dial tone reset time 680539 (LOW) If 680538 contains FF, the machine pauses for International dial tone reset time 68053A the pause time (68053D (HIGH)
  • Page 869 NCU Parameters Address Function Unit Remarks Country dial tone permissible drop 680547 time 20 ms 680548 Country dial wait interval (LOW) 680549 Country dial wait interval (HIGH) See Notes 3, 6 and 8. Time between opening or closing the 68054A 1 ms SP2-103-012 DO relay and opening the OHDI relay...
  • Page 870 NCU Parameters Address Function Unit Remarks SP2-103-020 Tone attenuation level of DTMF -N x 0.5 680552 (parameter 19). signals while dialing –3.5 dBm See Note 5. SP2-103-021 (parameter 20). Tone attenuation value difference The setting must be less 680553 between high frequency tone and low -dBm x 0.5 than –5dBm, and should frequency tone in DTMF signals...
  • Page 871 NCU Parameters Address Function Unit Remarks This time is waited for each pause input after the PSTN access code. If this address contains 68055D PSTN access pause time 20 ms FF[H], the pause time stored in address 68054F is used. Do not set a number more than 7 in the UK.
  • Page 872 NCU Parameters Address Function Unit Remarks Acceptable ringing signal frequency: SP2-103-004 680573 range 1, lower limit (parameter 03). Acceptable ringing signal frequency: SP2-103-005 680574 range 2, upper limit (parameter 04). Acceptable ringing signal frequency: SP2-103-006 680575 range 2, lower limit (parameter 05).
  • Page 873 NCU Parameters Address Function Unit Remarks Bit 1 Bit 0 Setting 200 ms 800 ms Other Not used Bits 2 and 3 - Handset on-hook detection time Bit 3 Bit 2 Setting 200 ms 800 ms Other Not used Bits 4 to 7 - Not used 680583 Do not change the Not used...
  • Page 874 NCU Parameters Address Function Unit Remarks Acceptable CNG detection frequency detection is disabled. 6805A7 upper limit (low byte) Acceptable CNG detection frequency 6805A8 If both addresses lower limit (high byte) BCD (Hz) contain FF(H), tone Acceptable CNG detection frequency detection is disabled. 6805A9 lower limit (low byte) Do not change the...
  • Page 875 NCU Parameters Address Function Unit Remarks Detection time for 800 Hz AI short 6805B3 20 ms Factory setting: 360 ms protocol tone SP2-103-002 6805B4 PSTN: Tx level from the modem -N – 3 dBm (parameter 01). PSTN: 1100 Hz tone transmission - N 6805B4 - 0.5N 6805B5 –3.5 (dB) 6805B5 level...
  • Page 876 NCU Parameters Address Function Unit Remarks be changed to 30 s. Change this bit to "1" if communication errors occur frequently during V.17 reception. Voltage setting to detect off-hook for 0: Auto voltage/DP detection for an externally 1: Fixed V Do not change these connected line.
  • Page 877 NCU Parameters Address Function Unit Remarks Here is a summary of the voltages for the detection of off-hook for DP detection. Bit 7 Bit 6 Bit 5 Bit 4 Not used 2.75 V 5.5 V 22 V 41.25 V Notes If a setting is not required, store FF in the address.
  • Page 878 NCU Parameters – 0.5 x (N680555 + N680553) dBm N680552, for example, means the value stored in address 680552(H) Ds and Di relay timing 68054A: Europe - Between Ds opening and Di opening, France - Between Ds closing and Di opening 68054D: Europe - Between Ds closing and Di closing, France - Between Ds opening and Di closing Tone signals which frequency is lower than 1500Hz (e.g., 800Hz tone for AI short...
  • Page 879: Dedicated Transmission Parameters

    Dedicated Transmission Parameters 4.5 DEDICATED TRANSMISSION PARAMETERS There are two sets of transmission parameters: Fax and E-mail Each Quick Dial Key and Speed Dial Code has eight bytes of programmable parameters allocated to it. If transmissions to a particular machine often experience problems, store that terminal’s fax number as a Quick Dial or Speed Dial, and adjust the parameters allocated to that number.
  • Page 880 Dedicated Transmission Parameters Switch 00 Function and Comments ITU-T T1 time (for PSTN G3 mode) If the connection time to a particular terminal is longer than the NCU parameter setting, adjust this byte. The T1 time is the value stored in this byte (in hex code), multiplied by 1 second.
  • Page 881 Dedicated Transmission Parameters Switch 01 Function Function Tx level Bit 4 Bit 3 Bit 2 Bit 1 Bit 0 If communication with a particular remote terminal often contains errors, the signal level may be inappropriate. Adjust the Tx level for communications with that terminal until the results are better.
  • Page 882 Dedicated Transmission Parameters Switch 01 Function Function codes such as 0-20, 0-23, etc. Modem rate fallback occurs frequently. Do not use settings other than listed on the left. If the setting is “Disabled”, the bit switch setting is used. Switch 02 Function Comments Initial Tx modem rate (kbps)
  • Page 883 Dedicated Transmission Parameters Switch 02 Function Comments 24.0 26.4 28.8 31.2 If all bits are at ‘1’, the setting is ‘Disabled’ Other settings: Not used Not used Do not change the settings. Switch 03 Function Comments Inch-mm conversion before tx The machine uses inch-based Bit 1 Bit 0...
  • Page 884 Dedicated Transmission Parameters Switch 03 Function Comments Second DIS or NSF second DIS or NSF before sending DCS or NSS. Not used If the setting is “Disabled”, the bit switch setting is used. Disabled If transmissions to a specific destination always end at a lower modem rate (14,400 bps or lower), V.8 protocol disable V.8 protocol so as not to use...
  • Page 885 Dedicated Transmission Parameters Switch 04 - Not used (do not change the settings) Switch 05 - Not used (do not change the settings) Switch 06 - Not used (do not change the settings) Switch 07 - Not used (do not change the settings) Switch 08 - Not used (do not change the settings) Switch 09 - Not used (do not change the settings) E-mail Parameters...
  • Page 886 Dedicated Transmission Parameters Switch 00 Function Comments 0: Registered (Bit 0 to 6) 1: No registration. Switch 01 Function Comments Original width of e-mail attachment: A4 Sets the original width of the e-mail attachment as 0: Off 1: On Original width of e-mail attachment: B4 Sets the original width of the e-mail attachment as 0: Off...
  • Page 887 Dedicated Transmission Parameters Switch 02 Function Comments attachment: 200 x 100 200 x100. 0: Off 1: On Line resolution of e-mail attachment: 200 x 200 Sets the line resolution of the e-mail attachment as 0: Off 200 x 200. 1: On Line resolution of e-mail attachment: 200 x 400 Sets the line resolution of the e-mail attachment as...
  • Page 888 Dedicated Transmission Parameters Switch 07 - Not used (do not change the settings) Switch 08 - Not used (do not change the settings) Switch 09 - Not used (do not change the settings) D361...
  • Page 889: Service Ram Addresses

    Service RAM Addresses 4.6 SERVICE RAM ADDRESSES Do not change the settings which are marked as “Not used” or “Read only.” 680001 to 680004(H) - ROM version (Read only) 680001(H) - Revision number (BCD) 680002(H) - Year (BCD) 680003(H) - Month (BCD) 680004(H) - Day (BCD) 680006 to 680015(H) - Machine’s serial number (16 digits - ASCII) 680018(H) - Total program checksum (low)
  • Page 890 Service RAM Addresses Bit 3: Polling reserve report (polling reception), 0: Off, 1: On Bit 4: Polling result report (polling reception), 0: Off, 1: On Bit 5: Transmission result report (immediate transmissions), 0: Off, 1: On Bit 6: Polling clear report, 0: Off, 1: On Bit 7: Journal, 0: Off, 1: On 6800D4(H) - User parameter switch 04 (SWUSR_04: Automatic report printout) Bit 0: Automatic confidential reception report output, 0: Off, 1: On...
  • Page 891 Service RAM Addresses Bit 6: Scan sequence in Book transmission, 0: Left page then right page, 1: Right page then left page Bit 7: Not used 6800D7(H) - User parameter switch 07 (SWUSR_07) Bits 0 and 1: Not used Bit 2: Parallel memory transmission, 0: Off, 1: On Bits 3 to 7: Not used 6800D8(H) - User parameter switch 08 (SWUSR_08) Bits 0 and 1: Not used...
  • Page 892 Service RAM Addresses Bit 1: Maximum document length detection 0: Double letter, 1: Longer than double-letter (well log) – up to 1,200 mm Bit 2: Batch transmission, 0: Off, 1: On Bit 3: Fax mode settings, such as resolution, before a mode key (Copy, Fax, Printer, or Scanner) is pressed, 0: Not cleared, 1: Cleared Bits 4 to 6: Not used Bit 7: Manual service call (sends the system parameter list to the service station), 0: Off,...
  • Page 893 Service RAM Addresses Priority Select Mode Select the priority destination according to input mode. The Group button reflects either email or fax input mode. Released as soon as the entry mode is selected, regardless of the current entry mode. All Select Mode Acquires all registered members regardless of entry mode.
  • Page 894 Service RAM Addresses 0: The machine will not print any received files until paper is added. 1: The machine will use other cassettes to print received files that are not specified by this feature. Bit 3: 90° image rotation during B5 portrait Tx, 0: Off, 1: On (This switch is not printed on the user parameter list.) Bit 4: Reduction of sample images on reports to 50% in the main scan and sub-scan directions.
  • Page 895 Service RAM Addresses Bit 4: Transmit Journal by E-mail, 0: Disabled, 1: Enabled Bit 5: Not used Bit 6: Network error display, 0: Displayed, 1: Not displayed Bit 7: Transmit error mail notification, 0: Enabled, 1: Disabled 6800E6(H) - User parameter switch 22 (SWUSR_16) This switch is not printed on the user parameter list.
  • Page 896 Service RAM Addresses used 6800F0(H) - User parameter switch 32 (SWUSR_20) Bit 0: Quotation priority for a destination when there is no destination of the specified type 0: Paper output priority Priority order 1. IP-fax destination, 2. Fax Number, 3. E-mail address, 4. Folder 1: Electric output order Priority order 1.
  • Page 897 Service RAM Addresses 680343(H) - Number of PSTN-1 CSI characters (Hex) 680344(H) - Number of PSTN-2 CSI characters (Hex) 680345(H) - Number of PSTN-3 CSI characters (Hex)- If the number of characters is less than the maximum (20 for RTI, 64 for TTI), add a stop code (00[H]) after the last character.
  • Page 898 Service RAM Addresses 68040F(H) - Day (BCD) 680410(H) - G3-1 Modem ROM version (Read only) 680412(H) - G3-2 Modem ROM version (Read only) 680414(H) - G3-3 Modem ROM version (Read only) 680420(H) - Number of multiple sets print (Read only) 680476(H) - Time for economy transmission (hour in 24h clock format - BCD) 680477(H) - Time for economy transmission (minute - BCD) 680492(H) - Transmission monitor volume, 00 - 07(H)
  • Page 899 Service RAM Addresses 6BEBFF(H) - Dial tone detection frequency – Upper Limit (Low) Defaults: NA: 50, EU: 50, ASIA: 50 6BEC00(H) - Dial tone detection frequency – Lower Limit (High) Defaults: NA: 03, EU: 02, ASIA: 02 6BEC01(H) - Dial tone detection frequency – Lower Limit (Low) Defaults: NA: 60, EU: 90, ASIA: 90 6BEC02(H) - Dial tone detection waiting time (20 ms) Defaults: NA: 64, EU 64, ASIA: 64...
  • Page 900: Detailed Section Descriptions

    Overview 5. DETAILED SECTION DESCRIPTIONS 5.1 OVERVIEW The basic fax unit consists of two PCBs: an FCU and an MBU. The FCU controls all the fax communications and fax features, in cooperation with the controller board. The MBU contains the ROM and SRAM. Also, the FCU has an NCU circuit.
  • Page 901: Boards

    Boards 5.2 BOARDS 5.2.1 FCU The FCU (Facsimile Control Unit) controls fax communications, the video interface to the base copier’s engine, and all the fax options. FACE3 (Fax Application Control Engine) Data compression and reconstruction (DCR) DMA control Clock generation DRAM backup control Modem (FAME) V.34, V33, V17, V.29, V.27ter, V.21, and V.8...
  • Page 902: Mbu

    Boards 5.2.2 MBU On this board, the flash ROM contains the FCU firmware, and the SRAM contains the system data and user parameters. Even if the FCU is changed, the system data and user parameters are kept on the MBU board. 3MB flash ROMs for system software storage 2MB (16bit x 1MB) + 1MB (16bit x 512K) SRAM...
  • Page 903 Boards The SG3 board allows up to three simultaneous communications when used in combination with the FCU and optional G3 boards. The NCU is on the same board as the common SG-3 board. This makes the total board structure smaller. But, the specifications of the SG3 board do not change.
  • Page 904: Video Data Path

    Video Data Path 5.3 VIDEO DATA PATH 5.3.1 TRANSMISSION Memory Transmission and Parallel Memory Transmission The base copier's scanner scans the original at the selected resolution in inch format. The IPU processes the data and transfers it to the FCU. When scanning a fax original, the IPU uses the MTF, independent dot erase and thresholding parameter settings programmed in the fax unit’s scanner bit switches, not the copier's SP modes.
  • Page 905 Video Data Path line. Immediate Transmission The base copier's scanner scans the original at the resolution agreed with the receiving terminal. The IPU video processes the data and transfers it to the FCU. When scanning a fax original, the IPU uses the MTF, independent dot erase and thresholding parameter settings programmed in the fax unit’s scanner bit switches, not the copier's SP modes.
  • Page 906: Reception

    Video Data Path 5.3.2 RECEPTION First, the FCU stores the incoming data from either an analog line to the SAF memory. (The data goes to the FACE3 at the same time, and is checked for error lines/frames.) The FCU then decompresses the data and transfers it to page memory. If image rotation will be done, the image is rotated in the page memory.
  • Page 907: Fax Communication Features

    Fax Communication Features 5.4 FAX COMMUNICATION FEATURES 5.4.1 MULTI-PORT When the optional extra G3 Interface Unit is installed, communication can take place at the same time through the two or three lines at once. Available protocol Option Available Line Type Combinations Standard only PSTN...
  • Page 908: Internet Mail Communication

    Fax Communication Features compresses the data in MMR (by software) to store it in the HDD. If image rotation will be done, the image is rotated in the page memory before compression. For transmission, the stored image data is transferred to the FCU. The FCU decompresses the image data, then recompresses and/or reduces the data if necessary for transmission.
  • Page 909 Direct SMTP Transmission Internet Fax documents can be sent directly to their destinations without going through the SMTP server. (Internet Faxes normally transmit via the SMTP server.) For example: gts@ricoh.co.jp e-mail address: gts.abcd.com SMTP server address: D361...
  • Page 910 Fax Communication Features In this case, this feature destination e-mail address (gts@ricoh.co.jp) is read as the SMTP server address "gts.abcd.com", and the transmissions bypass the SMTP server. Selectable Options These options are available for selection: With the default settings, the scan resolution can be either standard or detail. Inch-mm conversion before TX depends on IFAX SW01 Bit 7.
  • Page 911 In order to limit access to mail delivery with IFAX, the addresses of senders must be limited using the Access Limit Entry. Only one entry can be registered. Access Limit Entry For example, to limit access to @IFAX.ricoh.co.jp: gts@IFAX.ricoh.co.jp Matches and is delivered.
  • Page 912 Fax Communication Features Handling Mail Reception Errors Abnormal files When an error of this type occurs, the machine stops receiving and commands the server to erase the message. Then the machine prints an error report and sends information about the error by e-mail to the sender address (specified in the “From” or “Reply-to” field of the message).
  • Page 913 Fax Communication Features File Transfer> POP3/IMAP4 Settings> Encryption (set to “On”) Transfer Request: Request By Mail For details: Core Technology Manual – Facsimile Processes – Faxing from a PC – Internet/LAN Fax Boards – Transfer Request The fields of the e-mail and their contents are as follows: Field Content From...
  • Page 914 Fax Communication Features Mail Type Item 1 Item 2 Item 3 1. “CSI” (“RTI”) File No. 2. “RTI” CSI not registered No Subject 3. “CSI” RTI not registered Entry CSI, RTI not 4. None registered 1. “CSI” (“RTI”) Normal: Return Receipt (dispatched).
  • Page 915 Fax Communication Features Items 1, 2, and 3 in the table above are in the Subject. - Subjects Displayed on the PC - B766D907.WMF E-mail Messages After entering the subject, you can enter a message with: Sub TX Mode> E-mail Options An e-mail message (up to 5 lines) can be pre-registered with: User Tools>...
  • Page 916 Fax Communication Features Normal reception: “Return Receipt (dispatched)” in the Subject line IFAX SW02 (Bit 2, 3) “Return Receipt (displayed)” in the Subject line Error: “Return Receipt (processed/error)” in the Subject line Handling Reports - Sending a Request for a Return Receipt by Mail - After the mail sender transmits a request for a return receipt, the mail sender’s journal is annotated with two hyphens (--) in the Result column and a “Q”...
  • Page 917 Fax Communication Features D361...
  • Page 918: Ip-Fax

    IP-Fax 5.5 IP-FAX 5.5.1 WHAT IS IP-FAX? For details: Core Technology Manual – Facsimile Processes – Faxing from a PC – Internet/LAN Fax Boards – IP-FAX 5.5.2 T.38 PACKET FORMAT TCP is selected by default for this machine, but you can change this to UDP with IPFAX SW 00 Bit 1.
  • Page 919: Specifications

    General Specifications 6. SPECIFICATIONS 6.1 GENERAL SPECIFICATIONS Type: Desktop type transceiver PSTN (max. 3ch.) Circuit: Connection: Direct couple Book (Face down) Maximum Length: 432 mm [17 ins] Maximum Width: 297 mm [11.7 ins] ARDF (Face up) Single-sided document Original Size: Length: 128 - 1200 mm [5.0 - 47.2 ins] Width: 105 - 297 mm [4.1 - 11.7 inch] Double-sided document...
  • Page 920 General Specifications resolution MH, MR, MMR Data Compression: JBIG Protocol: Group 3 with ECM V.34, V.33, V.17 (TCM), V.29 (QAM), Modulation: V.27ter (PHM), V.8, V.21 (FM) G3: 33600/31200/28800/26400/24000/21600/ Data Rate: 19200/16800/14400/12000/9600/7200/4800/2400 bps Automatic fallback With ECM: 0 ms/line I/O Rate: Without ECM: 2.5, 5, 10, 20, or 40 ms/line ECM: 128 KB Standard: 4 MB...
  • Page 921: Capabilities Of Programmable Items

    Capabilities of Programmable Items 6.2 CAPABILITIES OF PROGRAMMABLE ITEMS The following table shows how the capabilities of each programmable item will change after the optional Fax Function Upgrade Unit is installed. Item Standard Quick Dial 2000 Groups Destination per Group Destinations dialed from the ten-key pad overall Programs Auto Document...
  • Page 922: Ifax Specifications

    IFax Specifications 6.3 IFAX SPECIFICATIONS Connectivity Local area network Ethernet 100base-Tx/10base-T IEEE1394 (IP over 1394) IEEE802.11b (wireless LAN) Resolution Main scan: 400 dpi, 200 dpi Sub scan: 400 dpi, 200 dpi, 100 dpi Protocol Note: To use 400 dpi, IFAX SW01 Bit 4 Transmission: SMTP, TCP/IP must be set to "1".
  • Page 923: Ip-Fax Specifications

    IP-Fax Specifications 6.4 IP-FAX SPECIFICATIONS LAN: Ethernet/10base-T, 100base-TX Network: IEEE1394 (IP over 1394), IEEE802.11b (wireless LAN) 8 x 3.85 lines/mm, 200x100dpi (standard character), 8 x 7.7lines/mm, 200x200dpi (detail character), 8 x 15.4lines/mm (fine character: optional expansion Scan line density: memory required), 16 x 15.4lines/mm, 400x400dpi (super fine character: optional expansion memory required) Original size:...
  • Page 924: Fax Unit Configuration

    Fax Unit Configuration 6.5 FAX UNIT CONFIGURATION Component Code Remarks D361 Included with fax unit Speaker CCU I/F Board D361 Included with optional G3 unit. G3 Board G3 Board D361 Included with optional G3 unit. Expansion Memory G578 Common with R-C4/4.5 Handset Type 1018 B433 USA only.
  • Page 925 ARDF DF3030 D366...
  • Page 927 ARDF DF3030 D366 TABLE OF CONTENTS 1. REPLACEMENT AND ADJUSTMENT ..........1 1.1 COVERS AND TRAY..................1 1.1.1 REAR COVER ..................1 1.1.2 FRONT COVER AND ORIGINAL TRAY..........1 1.2 DOCUMENT FEED COMPONENTS ............2 1.2.1 ORIGINAL FEED UNIT ................ 2 1.2.2 PICK-UP ROLLER ................
  • Page 928 2.2.4 SKEW CORRECTION ............... 21 2.2.5 ORIGINAL TRANSPORT AND EXIT ..........22 2.2.6 CONDITIONS FOR JAM DETECTION ..........23 3. SERVICE TABLES.................25 3.1 DIP SWITCHES ..................25 D366...
  • Page 929 Read This First Safety and Symbols Replacement Procedure Safety Turn off the main power switch and unplug the machine before beginning any of the replacement procedures in this manual. Symbols Used in this Manual This manual uses the following symbols. : See or Refer to : Screws : Connector...
  • Page 931 Covers and Tray 1. REPLACEMENT AND ADJUSTMENT 1.1 COVERS AND TRAY 1.1.1 REAR COVER Open the left cover [A]. Open the original tray [B]. Rear cover [C] ( x 1, hook x 6) 1.1.2 FRONT COVER AND ORIGINAL TRAY Open the left cover. Rear cover ( "Rear Cover") Front cover [A] (...
  • Page 932 Document Feed Components 1.2 DOCUMENT FEED COMPONENTS 1.2.1 ORIGINAL FEED UNIT Open the left cover. Original feed unit [A]. 1.2.2 PICK-UP ROLLER Open the left cover. Original feed unit ( "Original Feed Unit") Pick-up roller [A] ( x 1) D366...
  • Page 933 Document Feed Components 1.2.3 FEED BELT Open the left cover. Original feed unit ( "Original Feed Unit") Feed belt cover [A] (spring x 1) When reassembling the feed belt cover, make sure that the projection [B] of the feed belt cover is on the guide plate rear [C]. Belt tension unit [D] D366...
  • Page 934 Document Feed Components Feed belt [E] 1.2.4 SEPARATION ROLLER Open the left cover. Separation roller cover [A]. Separation roller [B] ( x 1) D366...
  • Page 935 Electrical Components 1.3 ELECTRICAL COMPONENTS 1.3.1 ARDF DRIVE BOARD AND DF POSITION SENSOR Rear cover (see "Rear Cover") ARDF drive board [A] ( x 3, all DF position sensor with bracket [B] ( x 1, x 1) DF position sensor [C] (hook x 2) 1.3.2 ORIGINAL LENGTH SENSORS AND TRAILING EDGE SENSOR Original Tray (see "Front Cover and Original Tray")
  • Page 936 Electrical Components Original trailing edge sensor [B] ( x 1) Original length sensors [C] ( x 1 each) 1.3.3 ORIGINAL SET SENSOR Open the left cover. Original feed unit (see the "Original Feed Unit") Original Tray (see the "Original Tray") Original feed-in guide plate [A] ( x 3).
  • Page 937 Electrical Components x 1, x 1) 1.3.5 STAMP SOLENOID AND ORIGINAL EXIT SENSOR Open the ARDF. Remove the left edge of the platen sheet. Release the hook [A]. Open the original exit guide plate [B] Stamp solenoid [C] ( x 1, x 1) Original exit sensor [D] ( x 1, hook x 1)
  • Page 938 Original Feed Drive 1.4 ORIGINAL FEED DRIVE 1.4.1 FEED MOTOR Rear cover (see "Rear Cover") Feed motor with bracket [A] ( x 2, x 1, spring x 1) Feed motor [B] ( x 2) 1.4.2 PICK-UP SOLENOID Rear cover (see "Rear Cover") Harness guide [A] (all D366...
  • Page 939 Original Feed Drive Pick-up solenoid [B] ( x 2, x 1) 1.4.3 INVERTER SOLENOID Rear cover (see "Rear Cover") Harness guide (see "Pick-up Solenoid") Inverter solenoid [A] ( x 2, x 1, x 1, gear x 1, gear cover x 1) D366...
  • Page 940 Original Feed Drive 1.4.4 FEED CLUTCH Rear cover (see "Rear Cover") Harness guide (see "Pick-up Solenoid") Bracket [A] ( x 2, x 3, x 1, bushing x 1, spring x 1) Slide the bracket. Feed clutch [B] ( x 1) D366...
  • Page 941 Original Feed Drive 1.4.5 TRANSPORT MOTOR Rear cover (see "Rear Cover") Harness guide (see "Pick-up Solenoid") Left cover sensor with bracket [A] ( x 1, x 1) Transport motor with bracket [B] ( x 2, x 1, spring x 1) Transport motor [C] ( x 2) D366...
  • Page 942 Component Layout 2. DETAILED DESCRIPTIONS 2.1 COMPONENT LAYOUT 2.1.1 MECHANICAL COMPONENT LAYOUT 1. Separation Roller 10. Junction Gate 2. Paper Feed Belt 11. Exit Roller 3. Pick-up Roller 12. Original Exit Sensor 4. Original Trailing Edge Sensor 13. Transport Roller 5.
  • Page 943 Component Layout 2.1.2 ELECTRICAL COMPONENT LAYOUT Sensors 1. Original Width Sensor 2. Skew Correction Sensor 3. Registration Sensor 4. Cover Sensor 5. Original Set Sensor 6. Exit Sensor 7. Original Sensor 8. Original Length Sensor 9. DF Position Sensor D366...
  • Page 944 Component Layout Drive Components 1. Transport Motor 2. Feed Clutch 3. Pick-up Solenoid 4. Inverter Solenoid 5. Feed Motor 6. Main Board Electrical Component Descriptions Symbol Name Function Index No. Motors Drives the feed belt, separation, pick-up, and Feed reverse table rollers. Transport Drives the transport and exit rollers Sensors...
  • Page 945 Component Layout Original Width Detects the original width - S. Sensor - S Original Width Detects the original width - M. Sensor - M Original Width Detects the original width - L. Sensor - L Original Width Detects the original width - LL. Sensor - LL Original Length - Detects the original length - S.
  • Page 946 Component Layout PCBs Interfaces the sensor signals with the copier, PCB1 Main and transfers the magnetic clutch, solenoid and motor drive signals from the copier. 2.1.3 DRIVE LAYOUT 1. Feed Motor 2. Pick-up Roller 3. Separation Roller 4. Feed Belt 5.
  • Page 947 Basic Operation 2.2 BASIC OPERATION 2.2.1 ORIGINAL SET AND SIZE DETECTION The original set sensor [A] detects if the original is set or not. The original sensor [B] detects if the original is on the original tray or not (this lets the machine know as early as possible, whether there is another original on the tray).
  • Page 948 Basic Operation 11" x 15"/SEF 10" x 14"/SEF 8.5" x 14"/SEF (LG) 8.5" x 13"/SEF (F4) 8.25" x 13"/SEF 8" x 13"/SEF (F) 8.5" x 11"/SEF (LT) 8.5" x 11"/LEF (LT) 7.25" x 10.5"/SEF (US EXE) 10.5" x 7.25"/SEF (US EXE) 10"...
  • Page 949 Basic Operation Document length detection From when the skew correction sensor switches on until it switches off, the CPU counts the transport motor pulses. The number of pulses determines the length of the original. Feed-in cycle When the original size for the copy modes listed below cannot be determined, the image cannot be correctly scaled (reduced or enlarged) or processed until the original’s length has been accurately detected.
  • Page 950 Basic Operation 2.2.3 PICK-UP AND SEPARATION The original is set with the image facing up. The original pushes actuator and the original set sensor is activated. After pressing the start button, the feed clutch is activated and the original feed unit [A] moves down.
  • Page 951: Skew Correction

    Basic Operation 2.2.4 SKEW CORRECTION When an original is fed into the feeder, the feed motor [B] rotates forwards. At this time, the feed belt turns but the skew correction roller [C] does not. Because of this, when the leading edge of the paper gets to the skew correction roller, skew in the original is removed. A short time after the leading edge of the original turns on the skew correction sensor [A], the feed motor [B] turns off for 40 ms and rotates in reverse.
  • Page 952: Original Transport And Exit

    Basic Operation 2.2.5 ORIGINAL TRANSPORT AND EXIT Single-Sided Originals The feed motor feeds the separated original to the skew correction roller [A] at maximum speed. After skew correction, the feed and transport motors feed the original through the scanning area at a lower speed (the scanning area contains the original exposure guide [B] and DF exposure glass [C]).
  • Page 953: Conditions For Jam Detection

    Basic Operation towards the inverter table. Soon after the trailing edge of the original passes the exit sensor, the junction gate solenoid switches off and the junction gate [E] is closed. When the original has been fed onto the inverter table, the feed motor switches on in reverse. The original is then fed by the inverter roller [F], and then by the skew correction roller [A] and registration roller [B] to the scanning area (where the reverse side will be scanned).
  • Page 954 Basic Operation The skew correction sensor does not turn off even if the original was fed by the maximum length of the original + 150 mm after the skew correction sensor turned on. Sensor stays The registration sensor does not turn off even if the original was fed by on too long its length x 1.5 after the registration sensor turned on.
  • Page 955: Service Tables

    Dip Switches 3. SERVICE TABLES 3.1 DIP SWITCHES DIP-SW Function Normal operating mode (Default) Free run: With original: One-sided mode: 100% speed Free run: With original: Two-sided mode: 100% speed Free run: No original: One-sided mode: 100% speed Free run: No original: Two-sided mode: 100% speed Free run: With original: One-sided mode: 32% speed Free run: With original: Two-sided mode: 32% speed Free run: With original: One-sided mode: 70% speed...
  • Page 957 1-BIN TRAY BN3030 D367...
  • Page 959 1-BIN TRAY BN3030 D367 TABLE OF CONTENTS 1. OVERALL INFORMATION ..............1 1.1 SPECIFICATIONS..................1 1.2 MECHANICAL COMPONENT LAYOUT............2 1.3 ELECTRICAL COMPONENT LAYOUT ............3 1.4 ELECTRICAL COMPONENT DESCRIPTION..........3 2. DETAILED SECTION DESCRIPTIONS ...........4 2.1 BASIC OPERATION..................4 3. REPLACEMENT AND ADJUSTMENT ..........5 3.1 PAPER SENSOR REMOVAL................
  • Page 961 SPECIFICATIONS 1. OVERALL INFORMATION 1.1 SPECIFICATIONS Paper Size: Standard Size: A5 Lengthwise to A3 HLT Lengthwise to DLT Non-standard Size: Paper Width: 90 ~ 297 mm Paper Length: 148 ~ 432 mm Paper Weight: 60 ~ 105 g/m², 16 ~ 28 lbs. Tray Capacity: 125 sheets (80 g/m², 20 lbs.) Power Source:...
  • Page 962 MECHANICAL COMPONENT LAYOUT 1.2 MECHANICAL COMPONENT LAYOUT B413V500.WMF B413V501.WMF 1. Exit Rollers 2. Junction Gate Gear 3. Drive Gear 4. Paper Tray 5. Paper Sensor 6. Junction Gate (Interchange Unit) D367...
  • Page 963 ELECTRICAL COMPONENT LAYOUT 1.3 ELECTRICAL COMPONENT LAYOUT B413V502.WMF 1. Paper Sensor 2. 1-bin Sorter Exit Tray LED (located in the copier) 1.4 ELECTRICAL COMPONENT DESCRIPTION Symbol Name Function Index No. Sensors Paper Detects when there is paper on the tray. LEDs 1 Bin Exit Tray Indicates when there is paper in the tray.
  • Page 964 BASIC OPERATION 2. DETAILED SECTION DESCRIPTIONS 2.1 BASIC OPERATION B413D101.WMF B413D103.WMF B413D102.WMF At the appropriate time after the leading edge of the first sheet of copy paper reaches the copier’s registration roller, the junction gate solenoid [B] in the interchange unit turns on to switch the junction gate to direct the paper to the tray [C].
  • Page 965 PAPER SENSOR REMOVAL 3. REPLACEMENT AND ADJUSTMENT 3.1 PAPER SENSOR REMOVAL B413R101.WMF 1. Remove the 1-bin tray. 2. Remove the 1-bin sorter unit [A]. 3. Remove the paper sensor [B] (1 connector). D367...
  • Page 967 BRIDGE UNIT BU3020 D368...
  • Page 969 BRIDGE UNIT BU3020 D368 TABLE OF CONTENTS 1. OVERALL MACHINE INFORMATION..........1 1.1 SPECIFICATIONS..................1 1.2 MECHANICAL COMPONENT LAYOUT............2 1.3 ELECTRICAL COMPONENT LAYOUT ............3 1.4 ELECTRICAL COMPONENT DESCRIPTION..........4 1.5 DRIVE LAYOUT .................... 5 2. DETAILED DESCRIPTION ..............6 2.1 JUNCTION GATE MECHANISM..............6 3.
  • Page 971 SPECIFICATIONS 1. OVERALL MACHINE INFORMATION 1.1 SPECIFICATIONS Standard sizes Paper Size: A6 lengthwise to A3 HLT to DLT Non-standard sizes Width: 100 to 305 mm Length: 148 to 432 mm Paper Weight: 52 g/m ~ 135 g/m , 16 lb ~ 42 lb Power Source: DC24 V, 5 V (from the copier/printer) Dimensions (W x D x H):...
  • Page 972 MECHANICAL COMPONENT LAYOUT 1.2 MECHANICAL COMPONENT LAYOUT B417V500.WMF 1. Upper Exit Roller 6. 2nd Transport Roller 2. Tray Exit Sensor 7. 3rd Transport Roller 3. Junction Gate 8. Left Exit Roller 4. Cooling Fan 9. Relay Sensor 5. 1st Transport Roller 10.
  • Page 973 ELECTRICAL COMPONENT LAYOUT 1.3 ELECTRICAL COMPONENT LAYOUT B417V501.WMF 1. Left Guide Switch 5. Cooling Fan Motor 2. Right Guide Switch 6. Relay Sensor 3. Junction Gate Solenoid 7. Bridge Unit Drive Motor 4. Tray Exit Sensor 8. Bridge Unit Control Board D368...
  • Page 974 ELECTRICAL COMPONENT DESCRIPTION 1.4 ELECTRICAL COMPONENT DESCRIPTION Symbol Name Function Index No. Motors Cooling Fan Cools the transport unit. Bridge Unit Drive Drives the bridge unit. Sensors Tray Exit Checks for misfeeds. Relay Checks for misfeeds. Switches Right Guide Detects when the right guide is opened. Left Guide Detects when the left guide is opened.
  • Page 975 DRIVE LAYOUT 1.5 DRIVE LAYOUT B417V502.WMF 1. Left Exit Roller 2. 2nd Transport Roller 3. 1st Transport Roller 4. Upper Exit Roller 5. 3rd Transport Roller 6. Bridge Unit Drive Motor D368...
  • Page 976 JUNCTION GATE MECHANISM 2. DETAILED DESCRIPTION 2.1 JUNCTION GATE MECHANISM B417D104.WMF The junction gate [B] directs any paper reaching the bridge unit to either the upper tray (on top of the bridge unit) or to the finisher, depending on which has been selected.
  • Page 977 BRIDGE UNIT DRIVE MOTOR REPLACEMENT 3. REPLACEMENT AND ADJUSTMENT NOTE: When taking apart the bridge unit, first take the unit out of the copier. 3.1 BRIDGE UNIT DRIVE MOTOR REPLACEMENT B417R103.WMF 1. Remove the bridge unit from the copier. (See the Installation Procedure in the base copier manual.) 2.
  • Page 978 TRAY EXIT SENSOR REPLACEMENT 3.2 TRAY EXIT SENSOR REPLACEMENT B417R104.WMF 1. Remove the bridge unit from the copier. (See the Installation Procedure in the base copier manual.) 2. Remove the rear cover (2 screws). See Bridge Unit Drive Motor Replacement. 3.
  • Page 979 DUPLEX UNIT AD3000 D369...
  • Page 981 DUPLEX UNIT AD3000 D369 TABLE OF CONTENTS 1. REPLACEMENT AND ADJUSTMENT ..........1 1.1 UNIT AND COVER ..................1 1.1.1 DUPLEX UNIT ..................1 1.1.2 BY-PASS TRAY................... 2 1.1.3 RIGHT DOOR COVER ................ 4 1.2 ELECTRICAL COMPONENT................ 5 1.2.1 DUPLEX ENTRANCE SENSOR............5 1.2.2 DUPLEX EXIT SENSOR..............
  • Page 983 Read This First Safety, Conventions, Trademarks SAFETY PREVENTION OF PHYSICAL INJURY Before disassembling or assembling parts of the printer and peripherals, make sure that the printer and peripheral power cords are unplugged. The power source should be near the printer and easily accessible. Note that some components of the printer and the paper tray unit are supplied with electrical voltage even if the main power switch is turned off.
  • Page 984 local regulations. (These are non-toxic supplies.) Dispose of replaced parts in accordance with local regulations. When keeping used lithium batteries in order to dispose of them later, do not put more than 100 batteries per sealed box. Storing larger numbers or not sealing them apart may lead to chemical reactions and heat build-up.
  • Page 985 WARNINGS, CAUTIONS, NOTES In this manual, the following important symbols and notations are used. A Warning indicates a potentially hazardous situation. Failure to obey a Warning could result in death or serious injury. A Caution indicates a potentially hazardous situation. Failure to obey a Caution could result in minor or moderate injury or damage to the machine or other property Obey these guidelines to avoid problems such as misfeeds, damage to originals,...
  • Page 987 Unit and Cover 1. REPLACEMENT AND ADJUSTMENT 1.1 UNIT AND COVER 1.1.1 DUPLEX UNIT Open the right door and right door of the optional paper tray unit or LCT.. Connector cover [A] ( x 1). Disconnect the cable [B]. Release the rear link [C] ( x 1).
  • Page 988 Unit and Cover 1.1.2 BY-PASS TRAY Duplex unit ( Duplex Unit) Inner rear cover [A] ( x 3) Paper guide unit [B] (tabs x 4) D369...
  • Page 989 Unit and Cover Disconnect the by-pass tray cable [C] ( x 1). Remove the front and rear pins [D] ( x 1 each). D369...
  • Page 990 Unit and Cover By-pass tray [E] 1.1.3 RIGHT DOOR COVER Duplex unit ( Duplex Unit) By-pass tray ( By-pass Tray) Right door cover ( x 4) D369...
  • Page 991 Electrical Component 1.2 ELECTRICAL COMPONENT 1.2.1 DUPLEX ENTRANCE SENSOR Duplex unit ( Duplex Unit) Open the duplex inner guide unit [A]. Duplex outer guide [B] ( x 1) D369...
  • Page 992 Electrical Component Duplex entrance sensor bracket [C] ( x 1, x 1) Duplex entrance sensor [D] (hooks) 1.2.2 DUPLEX EXIT SENSOR Duplex unit ( Duplex Unit) Paper guide unit ( By-pass Tray) Duplex exit sensor bracket [A] ( x 2) D369...
  • Page 993 Electrical Component Duplex exit sensor [B] (hooks) 1.2.3 DUPLEX TRANSPORT MOTOR Duplex unit ( Duplex Unit) Right door cover ( Right Door Cover) Duplex transport motor bracket [A] ( x 3, x 1, x 1) D369...
  • Page 994 Electrical Component Duplex transport motor [B] ( x 2) D369...
  • Page 995 By-pass Unit 1.3 BY-PASS UNIT 1.3.1 PAPER END SENSOR (BYPASS) Duplex unit ( Duplex Unit) By-pass Tray ( By-pass Tray) Right door cover ( Right Door Cover) Release the hook [A]. Sensor base [B] ( x 1) Paper end sensor (bypass) [C] (hooks) 1.3.2 BY-PASS FEED ROLLER Duplex unit ( Duplex Unit)
  • Page 996 By-pass Unit By-pass feed roller [A] (hook) 1.3.3 SEPARATION PAD Duplex unit ( Duplex Unit) By-pass Tray ( By-pass Tray) Right door cover ( Right Door Cover) By-pass feed roller ( By-pass Feed Roller) By-pass transport motor bracket ( By-pass Transport Motor) By-pass feed gear [A] ( x 1, bushing x 1) By-pass feed shaft [B] (...
  • Page 997 By-pass Unit By-pass tray bar [C] ( x 4, x 1, x 1) Paper guide [D] ( x 2) Separation pad [E] (hook x 2, spring x 1) D369...
  • Page 998 Component Layout 2. DETAILED SECTION DESCRIPTIONS 2.1 COMPONENT LAYOUT 2.1.1 MECHANICAL COMPONENT 1. Paper exit/ inverter roller 6. Duplex exit sensor 2. Junction gate 7. Duplex transport roller 3 3. Duplex entrance sensor 8. Standard tray 4. Duplex transport roller 1 9.
  • Page 999 Component Layout 2.1.2 DUPLEX DRIVE The interchange motor [A] drives the following: Paper exit/ inverter roller [B] The duplex/bypass motor [C] drives the following: Duplex transport roller 1 [D] Duplex transport roller 2 [E] Duplex transport roller 3 [F] The duplex entrance sensor [G] and duplex exit sensor [H] control the interleave movement and detect paper jams.
  • Page 1000 Overview 2.2 OVERVIEW 2.2.1 INVERTER MECHANISM This machine uses the above switch back system for duplex printing. The drawing above right shows the paper feed for duplex printing. The junction gate solenoid, which is in the interchange unit, opens or closes the junction gate [A].
  • Page 1001 Overview 2.2.2 DUPLEX OPERATION Up to A4/LT (8 " x 11") LEF There are three sheets of paper in the paper feed path at the same time. The interleave method is used. The drawing above shows the paper movement with the interleave method for three sheets of paper.
  • Page 1002 Overview From A4/LT (8 " x 11") LEF to 400mm length There are two sheets of paper in the paper feed path at the same time. The interleave method is used. For sheets longer than 400 mm, there is no interleaving. The drawing above shows the paper movement with the interleave method for two sheets of paper.
  • Page 1003 BYPASS TRAY BY3000 D370...
  • Page 1005 BYPASS TRAY BY3000 D370 TABLE OF CONTENTS 1. REPLACEMENT AND ADJUSTMENT ..........1 1.1 TRAY ......................1 1.1.1 BY-PASS TRAY UNIT ................. 1 1.1.2 BY-PASS TRAY................... 1 1.2 ELECTRICAL COMPONENTS ..............3 1.2.1 PAPER SIZE SENSOR (BYPASS) ............3 1.2.2 PAPER END SENSOR (BYPASS) ............4 1.2.3 BY-PASS TRAY MOTOR..............
  • Page 1007 Read This First Safety and Symbols REPLACEMENT PROCEDURE SAFETY Turn off the main power switch and unplug the machine before beginning any of the replacement procedures in this manual. Symbols Used in this Manual This manual uses the following symbols. : See or Refer to : Screws : Connector...
  • Page 1009 Tray 1. REPLACEMENT AND ADJUSTMENT 1.1 TRAY 1.1.1 BY-PASS TRAY UNIT Basic Model Connector cover [A] ( x 1) By-pass tray unit [B] ( x 4, x 2) Duplex Model Remove the connector cover ( x 1). Disconnect the cable. Release the front and rear link ( x 1).
  • Page 1010 Tray Remove the pins [A] ( x 1 each). By-pass tray [B] ( x 1) D370...
  • Page 1011 Electrical Components 1.2 ELECTRICAL COMPONENTS 1.2.1 PAPER SIZE SENSOR (BYPASS) By-pass tray unit ( By-pass Tray Unit) By-pass tray ( Paper Tray) Pin [A] ( x 1) Pin cover [B] By-pass tray top cover [C] Paper size sensor (bypass) [D] (hook, x 1, ground cable x 1) D370...
  • Page 1012 Electrical Components When reinstalling this switch Adjust the projection [A] of the left side fence bar (it must be centered). Install the by-pass paper size detection switch so that the hole [B] in this switch faces the projection [A] of the left side fence bar. Reassemble the copier.
  • Page 1013 Electrical Components By-pass feed unit [A] ( x 4, x 1, x 2) Sensor base [B] ( x 1, hooks) Paper end sensor (bypass) [C] (hooks) 1.2.3 BY-PASS TRAY MOTOR By-pass tray unit ( By-pass Tray Unit) By-pass feed unit ( Paper End Sensor (Bypass)) By-pass tray motor [A] ( x 2)
  • Page 1014 Feed 1.3 FEED 1.3.1 BY-PASS FEED ROLLER By-pass tray unit ( By-pass Tray Unit) By-pass paper feed unit ( Paper End Sensor (Bypass)) Sensor base ( Paper End Sensor (Bypass)) By-pass feed roller [A] 1.3.2 SEPARATION PAD By-pass tray unit ( By-pass Tray Unit) By-pass paper feed unit ( Paper End Sensor (Bypass))
  • Page 1015 Feed Separation pad [D] (spring x 1) D370...
  • Page 1016 Component Layout 2. DETAILED SECTION DESCRIPTIONS 2.1 COMPONENT LAYOUT 2.1.1 COMPONENT LAYOUT Component Description 1. By-pass Tray Motor Drives the paper feed roller. Informs the copier/printer when the by-pass tray 2. Paper End Sensor (Bypass) runs out of paper. 3. By-pass Feed Roller Feeds paper from the by-pass tray.
  • Page 1017 Overview 2.2 OVERVIEW 2.2.1 BASIC OPERATION When the paper end sensor [A] detects paper and the machine gets a by-pass printing job, the by-pass tray motor [B] starts to rotate the by-pass feed roller [C] via the gear. The by-pass tray has the separation pad system. The spring [D] under the separation pad [E] pushes the paper against the feed roller.
  • Page 1018 Overview The pattern for each paper width is unique. Therefore, the copier/printer determines which paper has been placed in the bypass tray by the signal output from the board. However, the copier cannot determine the paper length from the by-pass tray hardware. Display on the LCD Paper Size Display...
  • Page 1019 INTERCHANGE UNIT TYPE 3350 D371...
  • Page 1021 INTERCHANGE UNIT TYPE 3350 D371 TABLE OF CONTENTS 1. REPLACEMENT AND ADJUSTMENT ..........1 1.1 ELECTRICAL COMPONENT................ 1 1.1.1 INTERCHANGE MOTOR..............1 1.1.2 JUNCTION GATE JAM SENSOR............2 2. DETAILED SECTION DESCRIPTIONS...........3 2.1 COMPONENT LAYOUT ................3 2.1.1 MECHANICAL COMPONENT LAYOUT ..........3 2.1.2 DRIVE LAYOUT...................
  • Page 1023 Read This First Safety and Symbols REPLACEMENT PROCEDURE SAFETY Turn off the main power switch and unplug the machine before beginning any of the replacement procedures in this manual. Symbols Used in this Manual This manual uses the following symbols. : See or Refer to : Screws : Connector...
  • Page 1025 Electrical Component 1. REPLACEMENT AND ADJUSTMENT 1.1 ELECTRICAL COMPONENT 1.1.1 INTERCHANGE MOTOR Open the right cover [A] or right door if the duplex unit is installed. Right upper cover [B] ( x 3) Front right cover [C] (hook) Interchange unit [D] ( x 2, x 2 or 3 (if 1-bin unit is installed)) D371...
  • Page 1026 Electrical Component Interchange motor bracket [E] ( x 3, gear x 1, timing belt x 1) Interchange motor [F] ( x 2) 1.1.2 JUNCTION GATE JAM SENSOR Interchange unit ( Interchange Motor) Sensor bracket [A] ( x 1) Junction gate jam sensor [B] ( x 1, hooks) D371...
  • Page 1027 Component Layout 2. DETAILED SECTION DESCRIPTIONS 2.1 COMPONENT LAYOUT 2.1.1 MECHANICAL COMPONENT LAYOUT 1. Junction Gate Solenoid 3. Junction Gate Jam Sensor 2. Paper Exit/ Inverter Roller 4. Paper Transport Roller D371...
  • Page 1028 Component Layout 2.1.2 DRIVE LAYOUT 1. Interchange Motor 4. Junction Gate Solenoid 2. Paper Exit/ Inverter Roller 5. Junction Gate Jam Sensor 3. Paper Transport Roller The interchange motor drives the paper exit/inverter roller and paper transport roller through the gears and timing belt. This motor exits paper to the 1-bin tray if it is installed and 1-bin tray is selected as an output location.
  • Page 1029 Junction Gate Mechanism 2.2 JUNCTION GATE MECHANISM Depending on the selected mode, the copies are directed to the output tray/ bridge unit path or 1-bin tray/duplex path by the exit junction gate [A]. These are controlled by the junction gate solenoid [B]. To the Exit Tray or Bridge Unit The exit junction gate solenoid stays off and the paper is directed to the copier exit unit.
  • Page 1031 500-SHEET FINISHER SR3050 D372...
  • Page 1033 500-SHEET FINISHER SR3050 D372 TABLE OF CONTENTS 1. REPLACEMENT AND ADJUSTMENT ..........1 1.1 COMMON PROCEDURES ................1 1.1.1 DISCONNECTING, REMOVING THE FINISHER........ 1 1.1.2 FRONT COVER................... 2 1.1.3 REAR COVER ..................2 1.1.4 TRANSPORT UNIT ................3 1.2 SENSORS ....................6 1.2.1 ENTRANCE SENSOR .................
  • Page 1034 2.2.3 POSITIONING ROLLER ..............23 2.2.4 POSITIONING ROLLER INITIALIZATION ......... 25 2.3 JOGGING (PAPER ALIGNMENT) .............. 26 2.3.1 OVERVIEW..................26 2.3.2 SIDE FENCE OPERATION ............... 27 2.3.3 SIDE FENCE INITIALIZATION ............30 2.3.4 SIDE FENCE MOTOR ERRORS............30 2.3.5 SIDE FENCE OPERATION ADJUSTMENT ........31 2.4 STAPLING ....................
  • Page 1035 Read This First Safety, Conventions, Trademarks SAFETY PREVENTION OF PHYSICAL INJURY Before disassembling or assembling parts of the printer and peripherals, make sure that the printer and peripheral power cords are unplugged. The power source should be near the printer and easily accessible. Note that some components of the printer and the paper tray unit are supplied with electrical voltage even if the main power switch is turned off.
  • Page 1036 local regulations. (These are non-toxic supplies.) Dispose of replaced parts in accordance with local regulations. When keeping used lithium batteries in order to dispose of them later, do not put more than 100 batteries per sealed box. Storing larger numbers or not sealing them apart may lead to chemical reactions and heat build-up.
  • Page 1037 WARNINGS, CAUTIONS, NOTES In this manual, the following important symbols and notations are used. A Warning indicates a potentially hazardous situation. Failure to obey a Warning could result in death or serious injury. A Caution indicates a potentially hazardous situation. Failure to obey a Caution could result in minor or moderate injury or damage to the machine or other property Obey these guidelines to avoid problems such as misfeeds, damage to originals,...
  • Page 1039 Common Procedures 1. REPLACEMENT AND ADJUSTMENT 1.1 COMMON PROCEDURES 1.1.1 DISCONNECTING, REMOVING THE FINISHER The finisher must be removed from the machine for these procedures. The front and rear covers cannot be removed while the finisher is attached to the side of the machine.
  • Page 1040 Common Procedures 1.1.2 FRONT COVER Preparation Disconnect the finisher. Remove the finisher from the side of the machine. Open the stapler door [A]. Remove the front cover [B] ( Release tab [C] after removing the screws, then raise the bottom of the front cover to remove it.
  • Page 1041 Common Procedures 1.1.4 TRANSPORT UNIT Preparation Remove: Front cover Rear cover Remove the paper output tray [A] ( x2). Remove the left top cover [A] ( x2). Remove the tray support [B] ( x2). D372...
  • Page 1042 Common Procedures Remove the screws of the end fence [A] ( x3). Release tabs [B] and [C]. Remove the end fence. Remove the main board [A] ( x 14, D372...
  • Page 1043 Common Procedures Remove the positioning roller arm motor bracket [A] ( x2). Remove the transport unit [A] ( x3 Rear, x2 Front). D372...
  • Page 1044 Sensors 1.2 SENSORS 1.2.1 ENTRANCE SENSOR Preparation Disconnect the finisher. Remove the finisher from the side of the machine. Remove the sensor bracket [A] ( x1). Disconnect the entrance sensor [B] (Pawls x4, x1). 1.2.2 PAPER SENSOR Preparation Disconnect the finisher. D372...
  • Page 1045 Sensors Remove the finisher from the side of the machine. Remove the transport unit Disconnect the sensor [A] ( x1, Pawls x3, D372...
  • Page 1046 Motors 1.3 MOTORS 1.3.1 TRAY LIFT MOTOR Preparation Disconnect the finisher. Remove the finisher from the side of the machine. Remove the front cover Remove the tray lift motor [A] ( x1). 1.3.2 TRANSPORT MOTOR Preparation Disconnect the finisher. Remove the finisher from the side of the machine. Remove the rear cover.
  • Page 1047 Motors Remove the motor bracket [A] ( Remove: [A] 1st bracket (Timing belt x1, [B] 2nd bracket ( x2) [C] 3rd bracket Reinstallation After reattaching the motor, rotate its drive gear and confirm that the timing belt is set correctly. Rotate the motor drive gear by hand and confirm that these rollers are turning: 1) entrance roller, 2) positioning roller, and 3) return rollers.
  • Page 1048 Motors 1.3.4 STAPLER MOVEMENT MOTOR Preparation Disconnect the finisher. Remove the finisher from the side of the machine. Remove the rear cover. Remove the main board [A] ( x 14, x4). Remove the stapler movement motor [A] ( x1). Remove the bracket [B] ( x2).
  • Page 1049 Motors 1.3.5 FRONT FENCE MOTOR Preparation Disconnect the finisher. Remove the finisher from the side of the machine. Remove the transport unit Remove the front fence motor [A] ( x1). 1.3.6 FEED-OUT BELT MOTOR, REAR FENCE MOTOR Preparation Disconnect the finisher. Remove the finisher from the side of the machine.
  • Page 1050 Motors [B] 1st bracket ( [C] 2nd bracket ( [D] 3rd bracket Remove the rear fence motor [E] ( D372...
  • Page 1051 Boards 1.4 BOARDS 1.4.1 MAIN BOARD Preparation Disconnect the finisher. Remove the finisher from the side of the machine. Remove the rear cover. Remove the main board [A] ( x14, D372...

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