Related Products - Promega Maxwell CSC Instrument Technical Manual

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9.B. Warranty and Service Agreement Options (continued)
Limited Warranty and Service Guidelines
Pursuant to this Warranty, Promega warrants to the original purchaser of the Promega Maxwell
Instrument, that Promega will provide the parts and labor required for service and repair of the instrument
for one year from the date of purchase. Your Warranty includes the option for: 1) depot repair with a loaner
instrument to be used during your instrument's repair, or 2) on-site repair by a factory-trained technician. If
you elect depot repair, the instrument is to be safely packed and shipped to Promega at Promega's expense.
Promega will return the repaired or replaced unit to you at Promega's expense with in 3 business days after
the repair is complete. This Warranty may be renewed, in one-year terms, provided the renewal is requested
prior to the expiration of the current Warranty or Service Agreement.
Promega agrees, as its sole responsibility under this Warranty, and upon prompt notice of a defect, to repair
or replace (at Promega's discretion) any instrument discovered to be defective within the term of this
Warranty. Expendable items are not covered by this Warranty. This Warranty does not include repair or
replacement necessitated by accident, neglect, misuse, unauthorized repair or modifi cation of the instru-
ment.
This Warranty and the remedies set forth herein are exclusive and in lieu of all other express or implied
warranties (including implied warranties of merchantability, fi tness for a particular purpose and
noninfringement), and no other warranties shall be binding upon Promega. In no event, shall Promega be
liable for any special, incidental or consequential damages resulting from the use or malfunction of this
instrument or the system with which it is used.
The instrument may not be returned without a proper Return Authorization Number from Promega and
certifi cate of decontamination, as described in this manual.
Out of Warranty Service
Contact Promega or your local Promega representative. We will be happy to assist you by telephone at no
charge. Repair service will be quoted prior to any work being performed.
9.C. Related Products
Product
®
Maxwell
CSC Blood DNA Kit
Maxwell
®
CSC RNA Blood Kit
Maxwell
®
CSC DNA FFPE Kit
®
Maxwell
CSC RNA FFPE Kit
For In Vitro Diagnostic Use. This product is only available in certain countries.
For the most up-to-date list of related products, visit:
www.promega.com/products/instruments/maxwell-csc-system-for-ivd-use/
62
Promega Corpora on · 2800 Woods Hollow Road · Madison, WI 53711-5399 USA · Toll Free in USA 800-356-9526 · 608-274-4330 · Fax 608-277-2516
TM424 · Revised 2/15
®
CSC
Size
48 preps
48 preps
48 preps
48 preps
www.promega.com
Cat.#
AS1321
AS1410
AS1350
AS1360

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