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Fujitsu 10 ppm User Manual

10/14 ppm page printer.
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USER'S MANUAL
TM
10V 14V
10/14 ppm page printer

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   Summary of Contents for Fujitsu 10 ppm

  • Page 1

    USER’S MANUAL 10V 14V 10/14 ppm page printer...

  • Page 2

    • The length of the power cord must be 3 meters (10 feet) or less. Laser Safety Information This printer has been designed and manufactured according to FDA regulations “title 21, CFR, chapter I, subchapter J, based on the Radiation Control for Health and Safety Act of 1968”, and is classified as class 1 laser product.

  • Page 3

    • The length of the power cord must be 3 meters (10 feet) or less. Laser Safety Information This printer has been designed and manufactured according to FDA regulations “title 21, CFR, chapter I, subchapter J, based on the Radiation Control for Health and Safety Act of 1968”, and is classified as class 1 laser product.

  • Page 4

    This product sold in Europe conforms to the standards in accordance with EC Directives. The copy of “Declaration of Conformity” is attached in the next page. User’s Manual Partner, Fujitsu Limited has determined that NERGY Office Equipment Program for NERGY...

  • Page 5

    FM-4 User’s Manual...

  • Page 6

    Fujitsu has made every effort to ensure that the information included here is complete and accurate at the time of publication. The company assumes no liability for errors and omissions.

  • Page 7

    Leaving the power cord connected may allow damage to the printer or other property. • Do not put the printer in direct sunlight, near a heater, or near water. Leave adequate space around the printer. • Do not touch any connector contacts and corona wires. This could cause electrostatic damage to the printer.

  • Page 8: Table Of Contents

    Getting Started ... 1–1 Getting Acquainted ... 1–1 Getting Ready ... 1–4 Setting Up ... 1–7 Connecting the Printer to Your Computer ... 1–13 Installing the Printer Driver ... 1–16 Printing Your First Document ... 1–19 Where To Go From Here ... 1–22 User’s Manual...

  • Page 9

    Contents Chapter 2 Using Printer Software ... 2–1 Remote Setup Utility Program, PPMENU ... 2–1 Printer Management Utility Program, Lexmark’s MarkVision ... 2–6 Chapter 3 Printing and Paper Handling ... 3–1 Control Panel Tutorial ... 3–1 Control Panel Functions ... 3–5 Menu Functions ...

  • Page 10

    Chapter 4 Enhancing and Customizing the Printer ... 4–1 Adding RAM ... 4–1 Installing an Alternate Emulation ... 4–3 Installing an Interface Expansion Board ... 4–4 Adding Paper Sources ... 4–10 Chapter 5 Maintenance ... 5–1 Preventive Maintenance ... 5–1 Periodic Routine Maintenance ...

  • Page 11

    Scalable Intellifonts... A–1 Scalable TrueType Fonts ... A–2 Appendix B Supplies and Accessories ... B–1 Supplies ... B–1 Accessories ... B–1 Appendix C Specifications ... C–1 Glossary ... GL–1 Index ... IN–1 Fujitsu Offices ... Inside back cover User’s Manual...

  • Page 12: Preface

    Preface Thank you for purchasing the Fujitsu PrintPartner 10V/14V Page Printer. The PrintPartner 10V is a 10-ppm, 600-dpi, laser printer. The PrintPartner 14V is a 14-ppm, 600-dpi, laser printer. The PrintPartner 10V/14V is compatible with the HP LaserJet 4 printers, which are an industry-standard page printers.

  • Page 13: Operating Environments

    (2HD) floppy disk drive, and a VGA (640 dots) or higher resolution display. To run the Network Printer Utility, you need an IBM PC/AT or PS/ 2 computer or compatible running MS-Windows 3.1/3.11 (not MS- Windows 95), with at least 5MB of memory available on a hard disk, a 3.5"...

  • Page 14: Control Panel

    Control Panel The printer’s control panel incorporates two rows of buttons, with each button having one or two labels (see below). The physical button is beneath the rectangular section of no-labeled space. The top label represents the basic function, which is activated by a touch of the button.

  • Page 15

    viii User’s Manual...

  • Page 16: Chapter 1 Getting Started

    Getting The illustrations on the following pages identify the main parts of the Acquainted printer and two routes of paper feeding. These parts are referred to throughout the manual, so take some time to become familiar with them. User’s Manual...

  • Page 17

    Getting Acquainted Stacker-full sensor Top cover (Paper stacker) Upper door Front cover Manual feed slot (inside the cover) Paper tray Figure 1–1 Front and right side view Interface board slot cover Centronics parallel interface connector Figure 1–2 Rear and left side view Control panel Slide cover (Font/emulation card slot...

  • Page 18

    Print unit Figure 1–3 Interior view The path from the paper tray to the top cover is for ordinary paper. The straight path from the manual feed slot or optional multi- function feeder to the rear stacker is for transparencies and envelopes. Manual feed slot...

  • Page 19: Getting Ready

    • Choose a suitable location for the printer • Inventory the parts of the printer as you unpack it Picking a Suitable Location The first step is to pick a suitable location for your printer. For peak performance and usability, follow these guidelines: below °C...

  • Page 20: Unpacking And Checking Your Printer

    Unpacking and Checking Your Printer As you unpack the printer, check each item carefully for damage. If you find damage, notify your dealer. Check also that you have received all the items shown below. This printer comes with everything you need except an interface cable.

  • Page 21

    • The power cord may differ slightly from this figure depending on the country where you purchased the printer. • The left paper guide is an accessory for the printer customized for Letter size paper. It needs to be installed in the paper tray when the paper tray is adjusted for Executive, A4, or A5 size paper.

  • Page 22: Setting Up

    Follow these guidelines: • Never touch or scratch the drum surface. • When the print unit is not in the printer, store it in a dark place or cover it with a clean sheet of paper. • When the print unit is in the printer, keep the printer top cover closed.

  • Page 23

    Setting Up To prepare the print unit and install the toner bottle, follow these steps: Projecting guide 1. Open the upper door. Lift the milled portions at the front left and right of the upper door to open it. 2. Remove the protective materials from the print unit.

  • Page 24

    Notice: If you have installed the toner bottle, do not remove it from the print unit until it is empty. This could causes toner to spill into the printer. User’s Manual Setting Up 6. Install toner bottle. Slide both projecting guides of the toner bottle into the grooves of the print unit.

  • Page 25: Loading Paper And Installing The Paper Tray

    Setting Up Loading Paper and Installing the Paper Tray This printer has a single paper tray that is preset for letter size (8.5 x 11.0 inches) paper for U.S. customers and to A4 size (210 x 297 mm) paper for European customers. (You can adjust the paper tray to a different size paper.

  • Page 26

    Notice: You cannot install the paper tray with the pressure plate raised. User’s Manual 4. Load the paper. Place the Limit mark front portion of the paper stack on the tray and slide it backwards so that the stack is placed under the two stoppers.

  • Page 27: Connecting The Power Cord

    Setting Up Notice: If the paper guide is not in the locked position, the printer will not work. Connecting the Power Cord This printer comes equipped with one of the two voltage ratings: • 120 VAC (such as for the USA) •...

  • Page 28: Connecting The Printer To Your Computer

    For your safety, use only a properly grounded outlet. To avoid possible electromagnetic interference or power supply problems, do not use an extension cord. This section explains how to connect the printer to your computer via the parallel interface. For information about the serial interface (option), see Chapter 4.

  • Page 29: Connecting To The Parallel Port

    For any of these options refer to Chapter 3. Connecting to the Parallel Port This printer does not come with a parallel interface cable. You can use a standard Centronics interface cable (sold separately) for this purpose. Your dealer can advise you on the cable you require.

  • Page 30: Printing A Test Page Offline

    FPS emulation if it is printed immediately after the printer is turned on. To clearly select the report, use the test menu in setup mode.

  • Page 31: Installing The Printer Driver

    1. it automatically translates formatting choices, such as tab settings or boldface type, into commands the printer understands. 2. it allows you to set up the printer according to your needs (printer settings). If you encounter problems with this installation, confirm that your configuration corresponds to the minimum requirements listed on page vi at the start of this manual.

  • Page 32: Printer Driver For Windows 3.1/3.11

    The Windows printer driver can be installed by either of the following two methods. The first one applies when Windows 95 is started with the printer ready and the second one applies when the printer is on after Windows 95 has been started.

  • Page 33: Set-up From Printers Folder

    5. Insert the Printer driver installation disk into the A: or B: drive. Type “A:\” or “B:\” and click “OK”. 6. The “Select Device” dialog box appears displaying the model-name “Fujitsu PrintPartner 10V”...

  • Page 34: Printing Your First Document

    Depending on whether the test page was printed correctly or not click “Yes” or “No”. The Fujitsu PrintPartner 10V or 14V Windows 95 printer driver is now installed. For further details, see the appropriate country version of the driver’s Readme file.

  • Page 35: Adjusting Print Density

    Letter (for the USA). However, you can print a document on a different size of paper using the manual feed slot which you can choose in the Printer Driver’s main window. Adjusting Print Density If you feel that the printout is too light or too dark, adjust the print density by turning the print density dial.

  • Page 36: If Something Goes Wrong

    If Something Goes Wrong This section briefly discusses the most common problems you might encounter. For more complete troubleshooting information, see Chapter 6. Chapter 6 also describes all printer error and status indicators. Problem No response by printer No printout; DATA...

  • Page 37: Where To Go From Here

    Where To Go From Here Where To Go To help you enhance or customize the printer, the user’s manual From Here contains the following additional information: • To get information on how to use the control panel and on handling various types of paper, see Chapter 3.

  • Page 38: Chapter 2 Using Printer Software

    This section focuses on PPMENU, which allows you to easily change your printer’s features directly from your computer. You use it to configure your printer to suit the requirements of your computer, software, and documents to be printed.

  • Page 39: Installing Ppmenu

    The main menu offers functions to select print options for your documents. It also offers an operation guide of some keys and a help message line. If the printer is not ready or has an error, a status message is displayed. The top menu bar offers pull-down menus about functions for setup data library, emulation and interface setting, and maintenance.

  • Page 40

    • Confirm or execute: Enter key • Cancel: ESC key To apply new options to the printer, press the Tab key to select the SEND button and press the Enter key. To save the settings, select the "Save current settings" function from the top menu bar.

  • Page 41: Factory Defaults

    Table 2- 1 shows the factory defaults and other options. The first three blocks are for the main menu when the PCL emulation is selected as printer personality and the others are for the pull-down menus.

  • Page 42

    *6 The screen format changes depending on font information (except for resident fonts) and compatible mode setting. *7 FEIT is the acronym for Fujitsu Enhanced Image Technology that makes the contours of objects appear smoother than with this printer’s resolution normally possible.

  • Page 43: Printer Management Utility Program, Lexmark's Markvision

    It operates in Windows 95 environments only. The remote control panel is quite a nice function that enables you to easily and remotely operate the printer even if your printer is set up remotely. MarkVision displays the printer control panel on the computer’s screen and gives you the exactly same functions as...

  • Page 44

    4. Follow the instructions on the screen. If you want to install the printer driver, click the Custom box from the Printer Installation dialog. The following screen is displayed if the printer has no error. Figure 2-2 MarkVision main screen (initial status) The top menu bar offers three functions. The screen displays information and a graphic of the printer corresponding to the function selected.

  • Page 45: Menu Bar Functions

    With an optional setting, the MarkVision icon flashes to let you know there is a problem with the printer even if the icon is minimized on your monitor. Control Panel: Allows you to remotely operate your printer.

  • Page 46: Chapter 3 Printing And Paper Handling

    • Handling paper This section describes how to print on various types of paper. Control Panel This section introduces the printer’s control panel, beginning with a Tutorial description of the indicators, message display, and buttons. The tutorial describes the use of the buttons in some detail and follows with an example.

  • Page 47: Indicators

    PAPER SIZE TEST Meaning Indicates printer power is on. Indicates the printer is online and ready to print. Flashes when data is being sent from your computer. Lights steadily to indicate the printer’s buffer contains unprocessed data. Indicates a printer error has occurred. Details are indicated by the message display.

  • Page 48: Message Display

    • When the print unit needs to be replaced • An error message condition such as paper jam Important: A "Ready" message means the printer has no data to print without any errors and the printer detected an error or the state.

  • Page 49

    FORM FEED CONT. TRAY SELECT MENU ENTER – Pressing and holding down the button for five or more seconds The following buttons are also valid when the printer is offline. Button RESET RESET MENU MFF PAPER SIZE SELF TEST PRINT FONT...

  • Page 50: Control Panel Functions

    The asterisk appears after the language, indicating the language is selected. 3. Save the selection. Pressing the printer to the ready state. The printer will display the selected language for messages. Printing Data Remaining in the Buffer ( Pressing practical effect is to print any data remaining in the buffer. For example, the buffer might contain data from an interrupted print job.

  • Page 51: Clearing The Buffer And Reinitializing The Printer

    Clearing the Buffer and Reinitializing the Printer ( Pressing and holding down print buffer and tells the printer to initialize itself. You might use this function if you cancel a print job in the middle and want to clear the printer and start over.

  • Page 52

    Control Panel Functions PRINTING AND PAPER HANDLING Figure 3–2 Status report User’s Manual...

  • Page 53: Printing A Font Report

    FPS emulation depending on the emulation you used for printing the last document; however, the font report is for the FPS emulation if it is printed immediately after the printer is turned on. To clearly select the report, use the test menu in setup mode.

  • Page 54

    Control Panel Functions PRINTING AND PAPER HANDLING Figure 3–3 Font report (first page) User’s Manual...

  • Page 55: Selecting Paper Tray, Mff, Or Manual Paper Feed

    The paper sources are tray 1, tray 2 (if installed), MFF (if installed), and manual feed slot. When a paper source runs out of paper, the printer switches it for another one. When the manual feed slot is selected, other paper sources are made invalid.

  • Page 56: Setting Mff Paper Size

    Press the ready state. READY User’s Manual MFF PAPER SIZE puts the printer in MFF paper size mode which MFF PAPER SIZE button for five or more seconds. MFF PAPER SIZE MFF PAPER buttons until the desired paper size appears. Press button.

  • Page 57: Selecting Menu Option And Resetting Menu

    Menu Functions Selecting Menu Option ( RESET MENU Pressing to set up the printer, for example, selecting a paper size, changing a font, and adjusting serial interface parameters. You can select options from the menu by using the four buttons, Pressing parameters to the factory default values except interface settings (parallel menu, serial menu, and network menu).

  • Page 58: Submenus, Items, And Options

    When an item is displayed, asterisk after the option indicating that the option is stored in RAM). READY Submenus, Items, and Options The following table shows all of submenus and items and summary of options displayed on the message display in menu mode. The display initially shows the factory default option followed by an asterisk (underlined in the table).

  • Page 59

    Menu Functions Submenu (bold)/Item Page format menu Copies Paper/Envelope Orientation Form lines Page protect Quality menu Smoothing (*3) Resolution Economy mode Thick paper PCL font menu Font source Font number Pitch size (*5) Point size (*6) Symbol set Compatible mode PCL menu (*7) Top offset Left offset...

  • Page 60: Specifications

    *2 This is for Letter and portrait. It automatically changes depending on paper size and page orientation. *3 Also called FEIT (Fujitsu Enhanced Image Technology) which makes the contours of objects appear smoother than normally possible with the printers standard resolution.

  • Page 61: Menu Items

    *8 Displayed when an FPS card is installed *9 If the total capacity of memory is 7M bytes or less with banding *10 This is essential for sharing the printer among multiple *11 This is for the parallel interface. *12 Displayed when a serial interface board is installed *13 Displayed when a network interface board is installed *14 Consists of four parameters.

  • Page 62

    PJL command which clearly specifies the emulation Automatic control of continuing recoverable errors Time interval allowed for switching the interface Size of interface buffer Size of work area for NPAP (network printer alliance protocol) Menu Items PRINTING AND PAPER HANDLING 3-17...

  • Page 63

    Whether the TCP/IP protocol that enables a workstation to find its IP address is enabled or disabled for the network adapter IP address A unique address of the printer in the TCP/IP network environment IP netmask Bit mask that logically subdivides the network,...

  • Page 64: Handling Paper

    Handling Paper Discusses paper selection and paper handling: • Types and sizes of paper you can use with this printer, including envelopes and transparencies • Ensuring that both the software program and the printer have compatible paper size settings • Tips on handling print media •...

  • Page 65

    Handling Paper This printer can print on a wide range of paper sizes, but the size is limited when using paper trays. • When using a paper tray, the size is: Paper size (physical) A4 (European letter size) Letter (US letter size)

  • Page 66

    Although this printer can print on any sheet within the limits stated above, printing area and margin calculations are based on several paper sizes as shown in the table below. Use the control panel to change the supported paper size.

  • Page 67: Preprinted Sheets

    However, letterhead with thermographic (raised) printing, embossing, or foil stamping may not work well. The forces used to create these effects (heat and/or pressure) are also used in the printer’s fuser unit. For this reason, the fuser unit may damage the preprinted image.

  • Page 68: Envelopes

    The capacity of the rear stacker is about 20 sheets. • Use the envelope sizes shown in the preceding table. • To avoid damage to the printer, never use envelopes with clasps, snaps, windows, or synthetic materials. • Feed from the manual feed slot or the optional multi-function feeder.

  • Page 69: Labels

    Handling Paper Labels This printer prints well on labels if you carefully follow these guidelines: • Be careful to use labels under normal operating conditions. Labels are sensitive to temperature and humidity. • Use the rear stacker so that labels are ejected straight out the back to minimize curl.

  • Page 70

    User’s Manual Handling Paper 2. Change the setting of the paper size indicator. Lift the right end of the indicator and slide it to the desired position, that is, adjust the triangle mark to A4, A5, LTR, or EXE engraved on the tray. 3.

  • Page 71

    Mount the guide in reverse order of the removal. 5. Adhere the correct paper size label. 6. Load paper and check that the paper fits the tray. 7. Return the paper tray. Slide the tray back into the printer. User’s Manual...

  • Page 72: Feeding Paper Manually

    Feeding Paper Manually This printer has a slot that allows you to feed sheets manually one by one. Use the manual feed slot to print a document on a different type of paper without unloading your regular paper from the paper tray. You also use manual feed for printing envelopes, overhead transparencies, and labels.

  • Page 73: Setting Up The Rear Stacker

    Setting Up the Rear Stacker This printer has a rear stacker that allows you to eject sheets straight out the back to minimize curl. Use the rear stacker to print envelopes, overhead transparencies, and labels.

  • Page 74: Printing On Nonstandard Size Paper And On Envelopes

    Programs handle page size specifications in many different ways. This section provides tips on feeding and using non standard paper with your Fujitsu printer. Considerations on Paper Size The following considerations apply: • For envelopes and other nonstandard paper sizes, use the manual feed slot.

  • Page 75: Page Orientation

    Handling Paper Page Orientation Figure 3-4 illustrates the two orientations and shows the relationship between the loaded paper and the resulting printout. This relationship is important if you want to print on letterhead. In portrait orientation, place the letterhead toward you and face down in the paper tray.

  • Page 76: Chapter 4 Enhancing And Customizing The Printer

    The following gives you brief information and installation instructions for each option. Notice: Be sure that the printer is turned off before installing an option. Do not touch any connector contacts to avoid possible electrostatic damage to the printer. Adding RAM...

  • Page 77

    Adding RAM You can install two memory expansion cards. The expansion card can have 1, 2, 4, 8, 16, or 32 megabytes of RAM. Together with the printer’s resident memory (3 megabytes), these expansion options offer a range of RAM from 3 to 67 megabytes.

  • Page 78: Installing An Alternate Emulation

    Installing an Alternate emulations are offered with emulation cards. You can use these Alternate emulations to connect your printer to different computers. The FPS card Emulation (PostScript Level 2 compatible) is available. The installation procedure is the same as that for the RAM card.

  • Page 79: Installing An Interface Expansion Board

    Expansion Board distant from the computer, you can use the serial port, LocalTalk port, or Ethernet port of the computer to connect your printer. Fujitsu offers the optional serial interface (RS-232C/422A) board, LocalTalk board, and Ethernet board C for these purposes.

  • Page 80: Connecting To The Serial Port

    Connecting the Serial Interface Cable To connect to the serial interface port, you need a cable correctly wired for this printer and your computer. The cable must also have the proper connectors. Your dealer or technical support person can supply you with the proper cable.

  • Page 81: Selecting The Serial Interface

    Selecting the Serial Interface The printer’s standard interface is parallel. When the serial interface board is installed, the printer automatically detects that the computer is using the serial interface. Verifying Serial Parameter Settings Next, you must make sure the serial parameter settings are the same between the computer and the printer.

  • Page 82: Connecting To The Localtalk Port

    If the settings match, the installation is complete. If the interface parameters of the printer and the computer do not match, the message display indicates may print wrong characters. Change the settings in one of the two ways: • Change options of the serial menu in setup mode.

  • Page 83: Connecting The Localtalk Interface Cable

    Connecting the LocalTalk Interface Cable To connect to the LocalTalk interface port, you need a cable correctly wired for this printer and your computer. The cable must also have the proper connectors. Your dealer or technical support person can supply you with the proper cable.

  • Page 84: Connecting To The Ethernet Port

    Do not touch any connector contacts to avoid possible electrostatic damage to the printer. For the same reason, do not remove the protective cover from the 10BASE-2 port which is not in use because you use the 10BASE-T port.

  • Page 85: Selecting The Ethernet Interface

    Or you may simply wait to increase the paper capacity of your printer. You can easily do this by installing an optional paper feeder which consists of a base frame and a paper tray. The paper tray in the paper feeder is identified as tray 2 and the one in the basic configuration is identified as tray 1.

  • Page 86

    To install the paper feeder, follow these steps: Guide pins Notice: Be careful not to drop the printer on the paper feeder. Do not touch any connector contacts to avoid possible electrostatic damage to the printer and paper feeder. For paper loading, refer to Loading Paper and Installing the Paper Tray in Chapter 1.

  • Page 87: Changing The Paper Tray Size

    Right guide Paper size indicator Label 1. Remove the paper tray from the printer. Refer to the illustration for the parts you adjust when changing the size of the tray. 2. Change the setting of the paper size indicator. Lift...

  • Page 88

    User’s Manual Adding Paper Sources 3. Remove the three paper guides from the tray. Unlock the guides as follows: Left and right guides: Press the two catches inward. Rear guide: Push the end of the left or right frame outward and release the pin of the guide from the hole, then release the other pin.

  • Page 89

    Mount the guides in reverse order of the removal. 5. Adhere the correct paper size label. 6. Load paper and check that the paper fits the tray. 7. Return the paper tray. Slide the tray back into the printer. User’s Manual...

  • Page 90: Different Paper Tray Sizes

    Different Paper Tray Sizes The printer or paper feeder is shipped with a fixed size of paper tray. For example, it is the letter size for the USA and the A4 size for Europe. You can add different sizes of paper trays as shown in the following table. To install the paper tray, refer to Loading Paper and Installing the Paper Tray in Chapter 1.

  • Page 91

    Because the MFF does not have a mechanism that detects the physical size of paper in use, you must inform the printer of the paper size. Use the MFF paper size menu to select a paper size which equals the size of paper loaded in the MFF.

  • Page 92

    To remove the multi-function feeder, follow these steps: User’s Manual Adding Paper Sources 4. Fan the paper stack. When loading paper, be sure to fan the paper stack to prevent sheets from sticking together. Adjust the left and right paper guides, which are separately provided for the manual feed path and the paper stack path.

  • Page 93

    4-18 User’s Manual...

  • Page 94: Chapter 5 Maintenance

    Exposure of the photoconductor drum to light for more than three minutes can cause damage. • Make sure small objects such as paper clips do not drop into the printer. • When the message display indicates report or display a confirm the cause of the message.

  • Page 95: Periodic Routine Maintenance

    Periodic Routine Maintenance Table 5-1 lists the printer’s periodic routine maintenance and indicates Periodic Routine when this maintenance should be performed. Maintenance Table 5–1 Periodic Routine Maintenance Maintenance Replace toner bottle Replace print unit Clean corona wire Clean paper path...

  • Page 96

    This avoids the remaining toner from being spilt inside the printer during replacement. 3. Unlock and remove the old toner bottle. Pull the top of the toner bottle toward you to swing bottle from the upright position to the removable position.

  • Page 97

    Periodic Routine Maintenance 4. Remove the toner bottle from its envelope. 5. Fully shake the toner bottle. 6. Remove the plastic seal from the toner bottle. Pull off the seal as gently as possible to avoid spilling toner. Handle the seal carefully to prevent staining your handles or clothes.

  • Page 98: Replacing The Print Unit And Internal Cleaning

    For the print unit life, this printer indicates the near end of life only. The printer message display begins indicating print unit can print 3000 to 5000 more pages left. Prepare a new print unit if you notice this indication.

  • Page 99: Removing The Print Unit

    Replacing the print unit involves replacing the toner bottle. It is better to perform the following set of procedures when replacing the print unit: • Remove the old print unit. (You cannot remove it from the printer after detaching the toner bottle from it.) •...

  • Page 100: Cleaning The Paper Path

    Periodic Routine Maintenance If you want to re-use the print unit, be careful not to scratch the green surface of the drum against the printer or its parts. MAINTENANCE To avoid spilling toner, be sure to keep the print unit...

  • Page 101: Cleaning The Corona Wire

    Be careful not to break the corona wire. Use the cleaning brush supplied with the printer. This L-shaped tool has two cleaning pads: one for the corona wire and the other for the precharger wire inside the print unit. Use the pad on the shorter branch.

  • Page 102: Cleaning The Paper Guide Before The Corona Wire

    After you have cleaned the printer, install the print unit and close the upper door. Cleaning the Paper Guide before the Corona Wire Perform this procedure when printouts show small spots of toner smudging especially near the top edge of paper.

  • Page 103: Installing The New Print Unit

    To avoid damaging the drum: • Be sure to remove the plastic sheets after installing the print unit. Operating the printer without removing the sheets will make the print unit unusable. • Never touch or scratch the green drum surface.

  • Page 104

    First, slide the print unit straight down the ends of the drum shaft along the grooves on the sides of the printer. Then, slide the print unit at a MAINTENANCE 45 degree angle toward back of the printer.

  • Page 105

    Groove, enlarged Notice: If you do not proceed to the next step immediately, close the printer’s top cover to protect the photoconductor drum from light. After you have installed the print unit, install the toner bottle. See Replacing the Toner Bottle described previously in this chapter.

  • Page 106: Resetting The Print Unit Counter

    Resetting the Print Unit Counter Perform this operation whenever you have replaced the print unit, or the printer continues displaying the warning message To reset the print unit counter, follow these steps: POWER READY REPLACE PARTS READY CONT. RESET READY CONT.

  • Page 107: Print Unit

    ENTER again to perform the function. The asterisk disappears from the message, indicating the counter is reset. 6. Press the button to READY return the printer online. The ONLINE indicator lights up without the REPLACE PARTS massage. User’s Manual...

  • Page 108: Cleaning The Precharger Wire

    Use the cleaning brush supplied with the printer. This L-shaped tool has two cleaning pads: one for the precharger wire and the other for the corona wire inside the printer. Use the pad on the longer branch. To clean the precharger wire, follow these steps: Notice: •...

  • Page 109: Repacking The Printer

    Repacking the Printer Repacking the If you need to ship your printer or store it for an extended time, protect it Printer by packing it in its original carton. Store the print unit separately from the printer. Do not remove the toner bottle from the print unit.

  • Page 110: Chapter 6 Solving Problems

    During solution of a problem, do not touch any connector contacts to avoid possible electrostatic damage to the printer. Clearing Paper The printer has sensors to detect paper jams. If a jam occurs, the printer Jams displays it on the message display. The message is indicating the jam location).

  • Page 111

    For detailed procedures and advisory notes, see the section Removing the Print Unit in Chapter 5. 3. Check inside the printer. If the sheet has jammed: • Before the feed roller, go to step 4a. • Under the feed roller, go to step 4b.

  • Page 112

    Notice: Leaving the two levers raised causes damage to the levers when the print unit is installed and pressed down. Caution: Do not touch the heat roller. This hot area may burn your hand. See the label attached to the upper door. User’s Manual Clearing Paper Jams 4a.

  • Page 113

    Do not use the lever to pull out the paper guide. The lever or the paper guide may be damaged. 4c.Open the rear stacker at the back of the printer. Draw out the paper guide. First push up the top edge of the paper guide and then pull out the paper guide.

  • Page 114

    Do not touch the heat roller. This hot area may burn your hand. See the label attached to the upper door. Notice: If the paper guide is not in the locked position, the printer will not work. User’s Manual Clearing Paper Jams Remove the sheet.

  • Page 115

    Clearing Paper Jams Close the rear stacker. 5. Clean the inside of the printer. Look for spilled toner inside the printer. Clean away any toner with a damp cloth. User’s Manual...

  • Page 116

    First, slide straight down the ends of the drum shaft along the grooves on the sides of the printer. Then, slide the print unit at a 45 dgree angle towards the back of the printer. Press down gently on the left...

  • Page 117: Operational Problems

    Operational Problems Problem No power when you turn on the printer Printer does not initialize Printer initializes, but does not online Printer initializes, but the settings are wrong Causes and solutions Top edge of paper stack may be deformed (wavy or bent sheets). Try turning the paper stack around.

  • Page 118: Print Quality Problems

    Print Quality The most common cause of poor print quality is the dirty corona Problems wire or precharger wire. A rare cause is the expired fuser unit. The figures below show the typical appearances. Due to dirty corona wire Due to expired fuser unit Too light Blurred black vertical line Due to dirty precharger wire...

  • Page 119

    Print Quality Problems Problem Printing is too light Printing is too dark Page is black Page is blank Vertical density is uneven Vertical white lines appear Vertical clear black lines appear Vertical blurred black lines appear Ghost printing 6-10 Solutions Turn the print density dial clockwise.

  • Page 120: Error Indications

    Error Indications Errors refer to a problem or condition which requires you to take action. The printer shows errors by using the ERROR indicator and the message display of the control panel. The following table lists the error indications, explains causes, and suggests solutions.

  • Page 121

    Error Indications Message COVER OPEN FUSER FAILURE INVALID SIMM JOB TIMEOUT LOAD MFF size LOAD TRAY n size MANUAL TIMEOUT MEMORY OVER FLOW MEMORY SHORTAGE MFF NOT INSTALL 6-12 Causes and solutions Cause: The following occurred: • Incomplete closing of upper door •...

  • Page 122

    Message MOTOR FAILURE n NO PROCESS UNIT OVERRUN ERROR PAPER JAM n PS ERROR mn Source PAPER OUT STACKER FULL SYSTEM ERROR n TRAY n MISS SET TONER EMPTY User’s Manual Error Indications Causes and solutions Cause: Malfunction in the feed motor, etc. Solution: If the error recurs, consult your dealer for service.

  • Page 123: Action-required Status Indications

    READY TONER LOW READY REPLACE PARTS Important: If the upper door is not firmly closed or the paper guide is not in the locked position, the printer does not work. 6-14 Causes and solutions Cause: Printer is ready for paper.

  • Page 124: Printer Status Indications

    Printer Status Printer statuses refer to conditions which generally require no action by Indications you. The following table lists the printer statuses and explains their meaning. It does not include messages in menu mode. Message FORM FEED <<<INITIALIZE>>> MENU RESET...

  • Page 125: Warning Messages

    Warning Messages Warning This printer counts the number of the printed sheets to estimate the life Messages of the consumables (print unit). The printer indicates the following warning message when and after the count reaches a predetermined value. READY When the warning message is indicated, press the...

  • Page 126: Appendix A Font Samples

    APPENDIX Font Samples This appendix provides scanned print samples of the fonts resident in this printer. This printer has the following types of resident fonts: • One bitmapped font • Thirty-five scalable Intellifonts • Ten scalable TrueType fonts Bitmapped Font...

  • Page 127: Scalable Truetype Fonts

    Scalable TrueType Fonts Scalable TrueType Fonts User’s Manual...

  • Page 128: Appendix B Supplies And Accessories

    APPENDIX Supplies and Accessories This appendix provides ordering information on supplies required for periodic maintenance as well as optional accessories. Contact your dealer to order or obtain additional information about the supplies and accessories listed here. Supplies Part name (order number) Toner pack (CA02758-C300) Print unit...

  • Page 129

    Accessories Part name (order number) Serial interface board LocalTalk board 2 Ethernet board C FPS card Paper trays Paper feeders Multi-function feeder *1 When printing on Legal size paper at 600 dpi or printing large image data, we recommend the installation of additional memory cards of 10MB or more.

  • Page 130: Appendix C Specifications

    APPENDIX Specifications Specification Printing technology Emulations Dimensions Power requirements Environmental requirements Acoustic noise User’s Manual Description Semiconductor laser + electrophotography Standard: Hewlett-Packard LaserJet 4 (PCL5e) Optional: PostScript level-2 compatible Switching: Automatic or by the control panel Width: 376.5 mm (14.8 inches) Depth: 385 mm (15.2 inches) Height:...

  • Page 131

    M3878SB10V EN 55022, Class B M3878SB14V (Class A for Ethernet) EN 50082-1 Print resolution: 600 dots per inch Smoothing: Fujitsu advanced enhanced Imaging technology (FEIT) Equivalent to 1200 dpi Printing speed: For character printing on A4 size paper from first tray...

  • Page 132

    IEEE 1284 (Compatible and Nibble modes) Optional: Serial (RS-232C/422A) LocalTalk (AppleTalk compatible) Ethernet C (NetWare & TCP/IP corresponding) Switching: Automatic sensing Processor: Fujitsu MB86930, 20 MHz (for PrintPartner 10V) Fujitsu MB86935, 40 MHz (internal)/20 MHz (for PrintPartner 14V) RAM: 3 MB...

  • Page 133

    Specifications Specification Paper Description Type Single sheet photocopy paper (equivalent to Xerox 4024), bond paper, overhead transparencies (equivalent to 3M 731), and envelopes. See Chapter 3 for more information. Size Tray: A4 (210 A5 (148 Letter (8.5 Legal (8.5 Executive (7.25 Manual Minimum: feed slot...

  • Page 134: Glossary

    For color images, each point is defined by several units of information, representing the different color elements. The characters produced by a dot matrix printer are a kind of bit map. Each character image is created by defining the points in the dot matrix as either on or off.

  • Page 135

    Corona wire A fine wire in the printer that gives a positive charge to the paper. This charge causes the toner on the drum to transfer to the paper. Default A setting automatically used when you or your application software do not make a selection.

  • Page 136

    GLOSSARY Fuser unit One of the internal parts of a page printer. The fuser unit bonds the toner to the paper. It consists of a heat roller and a pressure roller that the paper passes under after toner has been applied.

  • Page 137

    MarkVision A printer management integrated software which monitors printer status, displays optional printer’s features, spools print data, and cooperates with printer drivers. It also displays the virtual printer control panel to allow remote operation of printers. Orientation The direction of print on a page. Printing such that the shorter edges of the paper are at the top and bottom is called portrait orientation.

  • Page 138

    The Centronics interface is a type of parallel interface. See also Serial interface. Photoconductive drum GLOSSARY The part inside a page printer on which the image is created before it is transferred to the paper. Postscript See Page description language.

  • Page 139

    Printer driver A set of instructions in application software that translates formatting choices into printer commands. When installing the application, the user identifies the type of printer being used so the application knows which printer driver to use. Print unit A maintenance package consisting of the photoconductive drum, developing unit, toner, and drum cleaner.

  • Page 140

    The RS-232C interface is a type of serial interface. See also Parallel interface. Serial protocol A set of rules used by the computer and the printer to regulate the flow of data between them. Symbol set The set of characters used in a font.

  • Page 141

    GL-8 User’s Manual...

  • Page 142: Index

    See Parallel interface Changing the paper tray size optional tray 4–12 standard tray 3–24 User’s Manual Connecting power cord 1–12 Connecting printer to computer 1–13 to 1–15 CONT. button 3-4, 3–5 Control panel buttons 3–3 to 3–4 indicators 3–2 Controller specifications C–2...

  • Page 143

    Interface Ethernet 4–9 to 4–10 LocalTalk 4–7 to 4–8 parallel 1–14 serial 4–5 to 4–7 types and merits 1–13, 1–14 Inventory of printer 1–6 Labels 3–24 Landscape orientation See Orientation: page Language of message display 3–5 LaserJet 4 See HP LaserJet 4 Letterhead 3–22, 3–30...

  • Page 144

    1–10 to 1–11 ordering information B–2 maximum number of sheets C–4 selecting 3–10 Parallel interface 1–13 to 1–14 Parts of printer 1–1 Periodic routine maintenance 5–2 to 5–15 Plus (+) button 3–4, 3–10, 3–11, 3–12, 3–13 Portrait orientation See Orientation: page Power cord connection procedure 1–12 to 1–...

  • Page 145

    3–29 on transparency material 3–22 to 3–23 supported paper types and sizes 3–19 to 3–23, C–4 Printing a trial document with a printer driver 1–19 Printing area 3–21 Printing performance C–2 Problems error indications 6–11 to 6–13 operational 6–8...

  • Page 146: Fujitsu Offices

    Fujitsu Offices Please send your comments on this manual or on Fujitsu products to the following addresses: FUJITSU COMPUTER PRODUCTS OF AMERICA, INC. 2904 Orchard Parkway, San Jose CA 95134-2022, U.S.A. TEL: (1-408) 432-6333 FAX: (1-408) 894-1709 FUJITSU CANADA INC.

This manual also for:

14 ppm, Printpartner 10v, Printpartner 14v

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