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Start-up Guide
QuickServer
FS-QS-1011/12X0/12X1/1X50/1X51
APPLICABILITY & EFFECTIVITY
Effective for all systems manufactured after September 2021.
Document Revision: 3.D
T18600
QuickServer Start-up Guide
0
MSAsafety.com

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Summary of Contents for MSA FieldServer QuickServer FS-QS-1011

  • Page 1 Start-up Guide QuickServer FS-QS-1011/12X0/12X1/1X50/1X51 APPLICABILITY & EFFECTIVITY Effective for all systems manufactured after September 2021. Document Revision: 3.D T18600 QuickServer Start-up Guide MSAsafety.com...
  • Page 2 MSA Safety 1991 Tarob Court Milpitas, CA 95035 Website: www.MSAsafety.com U.S. Support Information: +1 408 964-4443 +1 800 727-4377 Email: smc-support@msasafety.com EMEA Support Information: +31 33 808 0590 Email: smc-support.emea@msasafety.com QuickServer Start-up Guide...
  • Page 3: Table Of Contents

    Table of Contents About the QuickServer ........................7 Supplied Equipment ......................... 7 Certification ..........................8 BTL Mark – BACnet Testing Laboratory .................. 8 1.2.1 1.2.2 LonMark Certification ....................... 8 Equipment Setup ..........................9 Mounting ........................... 9 Dimensions ..........................10 2.2.1 Dimension Drawing FS-QS-1X10-XXXX ................
  • Page 4 Grid Setup ............................35 Registration Process ......................35 User Setup ..........................38 Finish Registering the FieldServer ..................40 Login to the Grid ........................42 Additional Model Connection Ports ..................... 44 RS-422 Connection R2 Port ....................44 8.1.1 Connection and Operation via the RS-422 Port ..............45 KNX Connection R2 Port ......................
  • Page 5 List of Figures Figure 1: DIN Rail ............................9 Figure 2: FS-QS-1X10-XXXX ........................10 Figure 3: FS-QS-1XX1-XXXX ........................11 Figure 4: FS-QS-123X models with RS-422 ....................12 Figure 5: Bias Resistor Jumper ........................13 Figure 6: Termination Resistor Jumper ....................... 14 Figure 7: Power Jumper Switch ........................
  • Page 6 Figure 54: Setup Users ..........................63 Figure 55: Edit User Window ........................63 Figure 56: Setup Users ..........................64 Figure 57: User Delete Warning ......................... 64 Figure 58: FieldServer Password Update via FS-GUI ................65 Figure 59: Specifications ..........................68 Figure 60: Grid Connection Problems Message ..................
  • Page 7: About The Quickserver

    NOTE: For troubleshooting assistance refer to Section 9, or any of the troubleshooting appendices in the related driver supplements. Check the MSA Safety website for technical support resources and documentation that may be of assistance. The QuickServer is cloud ready and connects with MSA Safety’s Grid. See Section for further information.
  • Page 8: Certification

    LonMark devices work together. MSA Safety has more LonMark Certified gateways than any other gateway manufacturer, including the QuickServer, ProtoCessor, ProtoCarrier and ProtoNode for OEM applications and the full featured, configurable gateways.
  • Page 9: Equipment Setup

    FieldServer is removed from the DIN rail, use the original screws to reattach. Only screws supplied by MSA Safety should be used in the holes found on the back of the unit when attaching the optional DIN Rail bracket. USE OF ANY OTHER SCREWS MAY DAMAGE THE UNIT.
  • Page 10: Dimensions

    Equipment Setup Dimensions 2.2.1 Dimension Drawing FS-QS-1X10-XXXX R1 Port R2 Port Figure 2: FS-QS-1X10-XXXX QuickServer Start-up Guide...
  • Page 11: Dimension Drawing Fs-Qs-1Xx1-Xxxx

    Equipment Setup 2.2.2 Dimension Drawing FS-QS-1XX1-XXXX LonWorks Port R2 Port Figure 3: FS-QS-1XX1-XXXX QuickServer Start-up Guide...
  • Page 12: Dimension Drawing Fs-Qs-123X Models With Rs-422

    Equipment Setup 2.2.3 Dimension Drawing FS-QS-123X Models with RS-422 R1 Port R2 Port Figure 4: FS-QS-123X models with RS-422 QuickServer Start-up Guide...
  • Page 13: R2 Port Jumper Settings

    Equipment Setup R2 Port Jumper Settings Gently remove the QuickServer enclosure to access the jumpers on the unit. 2.3.1 RS-485 Port NOTE: The following Sections only apply to QuickServer models: FS-QS-1011 and FS-QS-1211. Bias Resistors Bias Resistor Jumper Figure 5: Bias Resistor Jumper The QuickServer bias resistors are used to keep the RS-485 bus to a known state, when there is no transmission on the line (bus is idling), to help prevent false bits of data from being detected.
  • Page 14: Figure 6: Termination Resistor Jumper

    Equipment Setup Termination Resistor Termination Resistor Jumper Figure 6: Termination Resistor Jumper Termination resistors are also used to reduce noise. These pull the two lines of an idle bus together. However, they would override the effect of any bias resistors, if connected. QuickServer Start-up Guide...
  • Page 15: Figure 7: Power Jumper Switch

    Equipment Setup Power Jumper Settings Power Jumper Switch in position “A” Figure 7: Power Jumper Switch The QuickServer Carrier Board power jumper is set to position A by default but can be changed to position B for other power supply requirements. Position A: The Carrier makes use of a full-wave rectifying bridge.
  • Page 16: M-Bus Port: Master/Slave Jumper

    Equipment Setup 2.3.2 M-Bus Port: Master/Slave Jumper NOTE: The following only applies to models: FS-QS-1A50, FS-QS-1A51, FS-QS-1B51, FS-QS-1B51, FS-QS-1C51 and FS-QS-1C51. The Master/Slave jumper is used to set the M-Bus hardware as a Master or Slave device (indicated by the labels on the board).
  • Page 17: R1 Port Small Dip Switches

    Equipment Setup R1 Port Small DIP Switches Gently remove the QuickServer enclosure to access the small DIP switches for the R1 Port. 1.1.1 RS-485 Port NOTE: The following only applies to QuickServer models FS-QS-1XX0 or all non-LonWorks models. Bias Resistor Switch End of Line Switch Figure 9: Bias Resistor DIP Switches &...
  • Page 18: Installing The Quickserver

    Installation Installing the QuickServer RS-485 3.1.1 RS-485 Connection R2 Port Figure 10: RS-485 R2 Connection Port Connect to the 3 pins on the left-hand-side of the 6-pin connector as shown. The following Baud Rates are supported on the R2 Port: 4800, 9600, 19200, 38400, 57600, 115200 For connection details to RS-232 or RS-422, refer to Section 8.1.
  • Page 19: Quickserver Lonworks (Fs-Qs-1Xx1-Xxxx)

    Installation QuickServer LonWorks (FS-QS-1XX1-XXXX) Connect the QuickServer to the LonWorks terminal using a twisted pair non-shielded cable. LonWorks Service Pin LonWorks Terminal Figure 12: LonWorks Commissioning and Port To commission the QuickServer LonWorks port, insert a small screwdriver in the commissioning hole on the face of the QuickServer’s enclosure to access the Service Pin.
  • Page 20: Rs-232 Connection R2 Port (Only Available On Fs-Qs-122X Models)

    Installation RS-232 Connection R2 Port (only available on FS-QS-122X Models) Figure 14: RS-232 R2 Connection Port Refer to Section for further hardware connection options. The following Baud Rates are supported on the R2 Port: 4800, 9600, 19200, 38400, 57600, 115200 QuickServer Start-up Guide...
  • Page 21: Operation

    Operation Operation Power Up the Device Apply power to the device. Ensure that the power supply used complies with the specifications provided. Ensure that the cable is grounded using the “Frame GND” terminal. The QuickServer is factory set for 9-30V DC or 12-24V AC. Figure 15: Connecting Power Connect the PC to the QuickServer Over the Ethernet Port Ethernet Port...
  • Page 22: Connecting To The Quickserver

    Using the FieldServer Toolbox to Discover and Connect to the QuickServer • Install the Toolbox application from the USB drive or download it from the MSA Safety website. • Use the FS Toolbox application to find the QuickServer and launch the FS-GUI.
  • Page 23: Setup Web Server Security

    Setup Web Server Security Setup Web Server Security Login to the FieldServer The first time the FieldServer GUI is opened in a browser, the IP Address for the gateway will appear as untrusted. This will cause the following pop-up windows to appear. •...
  • Page 24: Figure 19: Warning Expanded Text

    Setup Web Server Security • Additional text will expand below the warning, click the underlined text to go to the IP Address. In example this text is “Proceed to 10.40.50.94 (unsafe)”. Figure 19 Figure 19: Warning Expanded Text • When the login screen appears, put in the Username (default is “admin”) and the Password (found on the label of the FieldServer).
  • Page 25: Select The Security Mode

    Setup Web Server Security Select the Security Mode On the first login to the FieldServer, the following screen will appear that allows the user to select which mode the FieldServer should use. Figure 21: Security Mode Selection Screen NOTE: Cookies are used for authentication. NOTE: To change the web server security mode after initial setup, go to Section 10.2.
  • Page 26: Https With Own Trusted Tls Certificate

    Setup Web Server Security 5.2.1 HTTPS with Own Trusted TLS Certificate This is the recommended selection and the most secure. Please contact your IT department to find out if you can obtain a TLS certificate from your company before proceeding with the Own Trusted TLS Certificate option.
  • Page 27: Configuring The Quickserver

    Figure 23) allows users to connect to the Grid, MSA Safety’s device cloud solution for IIoT. The Grid enables secure remote connection to field devices through a FieldServer and its local applications for configuration, management, maintenance. For more information about the Grid, refer to MSA Grid Start-up Guide.
  • Page 28: Configure Network Settings

    Configuring the Gateway Configure Network Settings 6.1.1 Using FS-GUI to Input Network Settings To navigate from the FS-GUI page to the Network Settings page follow the below instructions: • Find the Navigation tree across the left side of the screen. •...
  • Page 29: Routing Settings

    Configuring the Gateway 6.1.2 Routing Settings The Routing settings make it possible to set up the IP routing rules for the FieldServer’s internet and network connections. • Click the Add Rule button to add a new row and set a new Destination Network, Netmask and Gateway IP Address as needed.
  • Page 30: Ethernet 1 Network Settings

    Configuring the Gateway 6.1.3 Ethernet 1 Network Settings To change the IP Settings, follow these instructions: • Enable DHCP to automatically assign IP Settings or modify the IP Settings manually as needed, via these fields: IP Address, Netmask, Default Gateway, and Domain Name Server1/2. NOTE: If the FieldServer is connected to a router, the IP Gateway of the FieldServer should be set to the same IP Address of the router.
  • Page 31: Retrieve The Sample Configuration File

    Configuring the Gateway Retrieve the Sample Configuration File The configuration of the QuickServer is provided to the QuickServer’s operating system via a comma- delimited file called “CONFIG.CSV”. If a custom configuration was ordered, the QuickServer will be programmed with the relevant device registers in the Config.csv file for the initial start-up.
  • Page 32: Load The Updated Configuration File

    Configuring the Gateway Load the Updated Configuration File 6.4.1 Using the FS-GUI to Load a Configuration File • In the main menu of the FS-GUI screen, click “Setup”, then “File Transfer” and finally “Update”. • Browse and select the .csv file, open, then click “Submit”. Figure 29: FS-GUI Loading Files •...
  • Page 33: Retrieve The Configuration File For Modification Or Backup

    Configuring the Gateway 6.4.2 Retrieve the Configuration File for Modification or Backup To get a copy of the configuration file for modifying or backing up a configuration on a local computer, do the following: • In the main menu of the FS-GUI screen, click “Setup”, then “File Transfer”. Figure 30: Retrieve Configuration File •...
  • Page 34: Test And Commission The Quickserver

    NOTE: For troubleshooting assistance refer to Section 9, or any of the troubleshooting appendices in the related driver supplements and configuration manual. MSA Safety also offers a technical support on the MSA Safety website, which contains a significant number of resources and documentation that may be of assistance.
  • Page 35: Grid Setup

    Grid Setup Grid Setup The Grid is MSA Safety’s device cloud solution for IIoT. Integration with the Grid enables a secure remote connection to field devices through a FieldServer and hosts local applications for device configuration, management, as well as maintenance. For more information about the Grid, refer to MSA Grid Start-up Guide.
  • Page 36: Figure 33: Grid Registration - Installer Details

    Grid Setup • To register, fill in the user details, site details, gateway details and Grid account credentials. Enter user details and click Next Figure 33: Grid Registration – Installer Details Enter the site details by entering the physical address fields or the latitude and longitude then click Next Figure 34: Grid Registration –...
  • Page 37: Figure 35: Grid Registration - Gateway Details

    Grid Setup Enter Name and Description (required) then click Next Figure 35: Grid Registration – Gateway Details Click the “Create an Grid FieldServer Manager account” button Figure 36: Grid Registration – Grid Account Enter a valid email and click the Create Account button to send a “Welcome to SMC Cloud” invite to the email address entered QuickServer Start-up Guide...
  • Page 38: User Setup

    Grid Setup User Setup Before the gateway can be connected to the Grid, a user account must be created. Once an invitation to the Grid has been requested (see Section 7.1), follow the instructions below to set up login details: •...
  • Page 39: Figure 38: Setting User Details

    Grid Setup • Click the “Complete Registration” button and fill in user details accordingly. Figure 38: Setting User Details • Fill in the name, phone number, password fields and click the checkbox to agree to the privacy policy and terms of service. NOTE: If access to data logs using RESTful API is needed, do not include “#”...
  • Page 40: Finish Registering The Fieldserver

    Grid Setup Finish Registering the FieldServer • Enter the new Username and Password set up in Section 7.2. Figure 39: Grid Registration – Enter Credentials QuickServer Start-up Guide...
  • Page 41: Figure 40: Device Registered For The Grid

    Grid Setup • Once the device has successfully been registered, a confirmation window will appear. Click the Close button and the following screen will appear listing the device details and additional information auto-populated by the QuickServer. Figure 40: Device Registered for the Grid NOTE: Update these details at any time by going to the device’s FS-GUI webpage, clicking the FieldServer Manager button and then clicking the Update Device Details button.
  • Page 42: Login To The Grid

    After the QuickServer is registered, go to www.smccloud.net and type in the appropriate login information as per registration credentials. Figure 41: Grid Login Page NOTE: If the login password is lost, see the MSA Grid Start-up Guide for recovery instructions. QuickServer Start-up Guide...
  • Page 43: Figure 42: Grid Landing Page

    Grid Setup NOTE: For additional Grid instructions see the MSA Grid Start-up Guide. Figure 42: Grid Landing Page QuickServer Start-up Guide...
  • Page 44: Additional Model Connection Ports

    Additional Model Connection Ports Additional Model Connection Ports RS-422 Connection R2 Port NOTE: The following only applies to models: FS-QS-1230 and FS-QS-1231. RS-422 is a full duplex multi-drop multi-master differential bus. It can be wired to conform to a RS-485 network when less wiring/cabling is used (due to being less expensive to install), but then it becomes a half-duplex multi-drop multi-master differential bus.
  • Page 45: Connection And Operation Via The Rs-422 Port

    Additional Model Connection Ports 8.1.1 Connection and Operation via the RS-422 Port 5-pin RS-422 3-pin Power Connector Connector Figure 44: RS-422 Connectors RS-422 Connector Pin 1-2: TX +/- (Differential TX outputs: All + signals must be connected to each other, and same applies to - signals;...
  • Page 46: Knx Connection R2 Port

    Additional Model Connection Ports KNX Connection R2 Port NOTE: The following only applies to models: FS-QS-1240 and FS-QS-1241. The KNX QuickServer is used to transfer data to and from devices using KNX protocol. The KNX driver enables data access from KNX networks to other FieldServer protocols. Most KNX data-point types are supported, allowing communication to almost any kind of KNX device in an installation, such as temperature sensors, shutters, light switches, actuators, alarms, etc.
  • Page 47: M-Bus Connection R2 Port

    Additional Model Connection Ports M-Bus Connection R2 Port NOTE: The following only applies to models: FS-QS-1A50, FS-QS-1A51, FS-QS-1B50, FS-QS-1B51, FS-QS-1C50 and FS-QS-1C51. The M-Bus driver allows the FieldServer to transfer data to and from devices using M-Bus protocol. The Fieldbus connection is included with the FieldServer. The M-Bus QuickServer Gateway is configurable to act as both a Master and a Slave M-Bus device.
  • Page 48: Troubleshooting

    Troubleshooting Troubleshooting Communicating with the QuickServer Over the Network • Confirm that the network cabling is correct. • Confirm that the computer network card is operational and correctly configured. • Confirm that there is an Ethernet adapter installed in the PC’s Device Manager List, and that it is configured to run the TCP/IP protocol.
  • Page 49: Taking A Fieldserver Diagnostic Capture

    Troubleshooting Taking a FieldServer Diagnostic Capture When there is a problem on-site that cannot easily be resolved, perform a Diagnostic Capture before contacting support. Once the Diagnostic Capture is complete, email it to technical support. The Diagnostic Capture will accelerate diagnosis of the problem. If the FieldServer bios is updated/released on November 2017 or later then the Diagnostic Capture is performed via the gateway’s on-board system.
  • Page 50: Taking A Capture With Older Firmware

    Newer versions may be available on the MSA Safety website. • Ensure that FieldServer Toolbox is loaded onto the local PC. Otherwise, download the FieldServer-Toolbox.zip via the MSA Safety website. • Extract the executable file and complete the installation. Ethernet Port Figure 47: Ethernet Port Location •...
  • Page 51 Troubleshooting Select “Full Diagnostic" from the drop down menu NOTE: If desired, the default capture period can be changed. Click on the Start Diagnostic button Wait for the capture period to finish and the Diagnostic Test Complete window will appear •...
  • Page 52: Led Functions

    Troubleshooting LED Functions Figure 48: FS-QS-1XXX LEDs Light Description SPL LED will be on when a configured node in the QuickServer is detected as being offline. See Node overview screen of the FS-GUI for further details. For LonWorks units, LED will light until the unit is commissioned on the LonWorks network. RUN LED will flash 20 seconds after power up, signifying normal operation.
  • Page 53: Internet Browser Software Support

    Troubleshooting Internet Browser Software Support The following web browsers are supported: • Chrome Rev. 57 and higher • Firefox Rev. 35 and higher • Microsoft Edge Rev. 41 and higher • Safari Rev. 3 and higher NOTE: Internet Explorer is no longer supported as recommended by Microsoft. NOTE: Computer and network firewalls must be opened for Port 80 to allow FieldServer GUI to function.
  • Page 54: Additional Information

    Additional Information 10 Additional Information 10.1 SSL/TLS for Secure Connection SSL/TLS (Secure Sockets Layer/Transport Layer Security) is a security technology for establishing an encrypted connection between a server and a client. This allows the secure transfer of data across untrusted networks. These functions are supported on the following: FS-QS-1011 or FS-QS-1211 with a serial number starting with 15 or later (indicating the year it shipped).
  • Page 55 Additional Information Limiting Client Access In addition to TLS_Port parameter also add Validate_Client_Cert in the connections section of the configuration file and set it to “Yes”. Connections Adapter , Protocol , TLS_Port , Validate_Client_Cert , Modbus/TCP , 1502 , Yes The configuration above sets the FieldServer to request and verify a client’s certificate against its internal authority file before accepting connection.
  • Page 56 Additional Information Certificate Validation Options If connections must be limited to only a particular domain (vendor devices), include Check_Remote_Host to specify the domain/host name. Connections Adapter , Protocol , TLS_Port , Validate_Client_Cert , Cert_Authority_File , Check_Remote_Host , Modbus/TCP , 1502 , Yes , my_authorized_clients.pem , SMC The configuration above tells the FieldServer to only accept connections that have the correct certification...
  • Page 57: Configuring Fieldserver As Ssl/Tls Client

    Additional Information 10.1.2 Configuring FieldServer as SSL/TLS Client The following Node configurations set the FieldServer to open a secure Modbus/TCP connection to Server at IP Address 10.11.12.13 on port 1502. Simple Secure Client Configuration Add Remote_Node_TLS_Port parameter in the nodes section of the configuration file and set to a port number between 1 –...
  • Page 58: Change Web Server Security Settings After Initial Setup

    Additional Information 10.2 Change Web Server Security Settings After Initial Setup NOTE: Any changes will require a FieldServer reboot to take effect. • Navigate to the FS-GUI webpage. • Click Setup in the Navigation panel. Figure 49: Generic FS-GUI Page QuickServer Start-up Guide...
  • Page 59: Change Security Mode

    Additional Information 10.2.1 Change Security Mode • Click Security in the Navigation panel. Figure 50: FS-GUI Security Setup • Click the Mode desired. If HTTPS with own trusted TLS certificate is selected, follow instructions in Section 5.2.1 • Click the Save button. QuickServer Start-up Guide...
  • Page 60: Edit The Certificate Loaded Onto The Fieldserver

    Additional Information 10.2.2 Edit the Certificate Loaded onto the FieldServer NOTE: A loaded certificate will only be available if the security mode was previously setup as HTTPS with own trusted TLS certificate. • Click Security in the Navigation panel. Figure 51: FS-GUI Security Setup – Certificate Loaded •...
  • Page 61: Change User Management Settings

    Additional Information 10.3 Change User Management Settings • From the FS-GUI page, click Setup in the Navigation panel. • Click User Management in the navigation panel. NOTE: If the passwords are lost, the unit can be reset to factory settings to reinstate the default unique password on the label.
  • Page 62: Create Users

    Additional Information 10.3.1 Create Users • Click the Create User button. Figure 53: Create User Window • Enter the new User fields: Name, Security Group and Password. User details are hashed and salted NOTE: The password must meet the minimum complexity requirements. An algorithm automatically checks the password entered and notes the level of strength on the top right of the Password text field.
  • Page 63: Edit Users

    Additional Information 10.3.2 Edit Users • Click the pencil icon next to the desired user to open the User Edit window. Figure 54: Setup Users • Once the User Edit window opens, change the User Security Group and Password as needed. Figure 55: Edit User Window •...
  • Page 64: Delete Users

    Additional Information 10.3.3 Delete Users • Click the trash can icon next to the desired user to delete the entry. Figure 56: Setup Users • When the warning message appears, click Confirm. Figure 57: User Delete Warning QuickServer Start-up Guide...
  • Page 65: Change Fieldserver Password

    Additional Information 10.3.4 Change FieldServer Password • Click the Password tab. Figure 58: FieldServer Password Update via FS-GUI • Change the general login password for the FieldServer as needed. NOTE: The password must meet the minimum complexity requirements. An algorithm automatically checks the password entered and notes the level of strength on the top right of the Password text field.
  • Page 66: Quickserver Fs-Qs-101X Dcc

    Additional Information 10.4 QuickServer FS-QS-101X DCC Driver Code BACnet/IP – BACnet MS/TP 0285 BACnet/IP – LonWorks 0131 – LonWorks JCI Metasys N2 0097 JCI Metasys N2– BACnet MS/TP 0309 JCI Metasys N2– BACnet/IP 0122 Modbus RTU – BACnet MS/TP 0367 Modbus RTU –...
  • Page 67: Compliance With Ul Regulations

    Additional Information 10.6 Compliance with UL Regulations For UL compliance, the following instructions must be met when operating QuickServer. • The units shall be powered by listed LPS or Class 2 power supply suited to the expected operating temperature range. •...
  • Page 68: Specifications

    Additional Information 10.7 Specifications FS-QS-1011-XXXX/FS-QS-12X1-XXXX/ FS-QS-12X0-XXXX/ FS-QS-1X50-XXXX FS-QS-1X51-XXXX 6-pin Phoenix connector: RS-485 or 6-pin Phoenix connector: RS-485 or RS-232 RS-232 or RS-422 +/- ground port, or RS-422 +/- ground port, power +/- frame ground port power +/- frame ground port Available Ports 3-pin RS-485 Phoenix connector: 2-pin FTT-10 LonWorks port...
  • Page 69: Grid Connection Warning Message

    Additional Information 10.8 Grid Connection Warning Message • If a warning message appears instead of the page as shown in Figure 32, follow the suggestion that appears on screen. If the ProtoAir cannot reach the Grid server, the following message will appear Figure 60: Grid Connection Problems Message •...
  • Page 70: Limited 2 Year Warranty

    MSA Safety warrants its products to be free from defects in workmanship or material under normal use and service for two years after date of shipment. MSA Safety will repair or replace any equipment found to be defective during the warranty period. Final determination of the nature and responsibility for defective or damaged equipment will be made by MSA Safety personnel.

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