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Start-up Guide
ProtoAir
FPA-C4X & FPA-W44
APPLICABILITY & EFFECTIVITY
Effective for all systems manufactured after September 2021.
Document Revision: 3.D
T18622
ProtoAir Start-up Guide
0
MSAsafety.com

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Summary of Contents for MSA ProtoAir FPA-C4X

  • Page 1 Start-up Guide ProtoAir FPA-C4X & FPA-W44 APPLICABILITY & EFFECTIVITY Effective for all systems manufactured after September 2021. Document Revision: 3.D T18622 ProtoAir Start-up Guide MSAsafety.com...
  • Page 2 MSA Safety 1991 Tarob Court Milpitas, CA 95035 Website: www.MSAsafety.com U.S. Support Information: +1 408 964-4443 +1 800 727-4377 Email: smc-support@msasafety.com EMEA Support Information: +31 33 808 0590 Email: smc-support.emea@msasafety.com ProtoAir Start-up Guide...
  • Page 3: Table Of Contents

    Table of Contents About the ProtoAir ........................... 7 Equipment Setup ..........................8 Mounting ........................... 8 Attaching the Antenna(s) ......................8 Physical Dimensions ........................ 9 2.3.1 FPA-W44 Drawing........................9 2.3.2 FPA-C4X Drawing ........................10 Installing the ProtoAir ........................11 DIP Switch Settings for FPA-C4X................... 11 3.1.1 Bias Resistors ........................
  • Page 4 Applications ............................ 36 Connecting to the Network Through Wi-Fi ................36 Connecting to Devices via Access Point ................37 Device Communications via Wi-Fi ..................38 Connecting Devices to the Network ..................39 Troubleshooting ..........................40 10.1 Communicating with the ProtoAir Over the Network .............. 40 10.2 Lost or Incorrect IP Address ....................
  • Page 5 List of Figures Figure 1: DIN Rail Bracket ..........................8 Figure 2: ProtoAir FPA-W44 Dimensions ..................... 9 Figure 3: ProtoAir FPA-C4X Dimensions ....................10 Figure 4: FPA-C4X Bias Resistor DIP Switches ..................11 Figure 5: FPA-C4X Termination Resistor DIP Switch ................. 12 Figure 6: FPA-W44 Bias Resistor DIP Switches..................
  • Page 6 Figure 53: Web Anti-Virus Trusted URLs ....................60 Figure 54: Cellular Provider APN ........................ 61 Figure 55: Specifications ..........................62 ProtoAir Start-up Guide...
  • Page 7: About The Protoair

    NOTE: For troubleshooting assistance refer to Section 9, or any of the troubleshooting appendices in the related driver supplements. Check the MSA Safety website for technical support resources and documentation that may be of assistance.
  • Page 8: Equipment Setup

    Equipment Setup Equipment Setup Mounting The ProtoAir can be mounted using the DIN rail mounting bracket on the back of the unit. Din Rail Bracket Figure 1: DIN Rail Bracket Attaching the Antenna(s) Wi-Fi Antenna: If using the FPA-W44 model, screw in the Wi-Fi antenna to the front of the unit as shown in Figure Cellular Antenna: If using the FPA-C4X model, screw in the two cellular antennas.
  • Page 9: Physical Dimensions

    Equipment Setup Physical Dimensions 2.3.1 FPA-W44 Drawing Power Port Wi-Fi Antenna Socket R2 Serial Port R1 Serial Port Figure 2: ProtoAir FPA-W44 Dimensions ProtoAir Start-up Guide...
  • Page 10: Fpa-C4X Drawing

    Equipment Setup 2.3.2 FPA-C4X Drawing Power Port Cellular Antennas Cellular Antenna Sockets P1 Serial Port Figure 3: ProtoAir FPA-C4X Dimensions ProtoAir Start-up Guide...
  • Page 11: Installing The Protoair

    Installing the Gateway Installing the ProtoAir DIP Switch Settings for FPA-C4X 3.1.1 Bias Resistors Bias Resistor DIP Switches (2 and 3) Figure 4: FPA-C4X Bias Resistor DIP Switches To enable Bias Resistors, move both the BIAS- and BIAS+ dip switches to the “ON” position (to the right).
  • Page 12: Termination Resistor

    Installing the Gateway 3.1.2 Termination Resistor Termination Resistor DIP Switch (1) Figure 5: FPA-C4X Termination Resistor DIP Switch If the ProtoAir is the last device on the serial trunk, then the End-Of-Line Termination Switch needs to be enabled. To enable the Termination Resistor, move the TERM dip switch to the “ON” position (to the right).
  • Page 13: Dip Switch Settings For Fpa-W44

    Installing the Gateway DIP Switch Settings for FPA-W44 3.2.1 Bias Resistors R1 Bias Resistor DIP Switches (2 and 3) R2 Bias Resistor DIP Switches (2 and 3) Figure 6: FPA-W44 Bias Resistor DIP Switches To enable Bias Resistors, move both the BIAS- and BIAS+ dip switches to the “ON” position (to the right).
  • Page 14: Termination Resistor

    Installing the Gateway 3.2.2 Termination Resistor R1 Termination Resistor DIP Switch (1) R2 Termination Resistor DIP Switch (1) Figure 7: FPA-W44 Termination Resistor DIP Switch If the ProtoAir is the last device on the serial trunk, then the End-Of-Line Termination Switch needs to be enabled.
  • Page 15: Fpa-C4X: Inserting The Sim Card

    Installing the Gateway FPA-C4X: Inserting the SIM Card NOTE: A micro 4G SIM card must be purchased from an AT&T, Verizon or Vodafone cellular provider to set up cellular functionality and create a data plan for the ProtoAir. SIM card vendor contact information is available at the end of the section.
  • Page 16 Installing the Gateway SIM Card Vendor Contact Information: Verizon A business contract is required to purchase a Verizon SIM card. The IMEI of the ProtoAir is required to purchase the Verizon SIM card. AT&T Please call AT&T Customer Service at 800.331.0500 or find the nearest AT&T store. ProtoAir Start-up Guide...
  • Page 17: Fpa-C4X: Connecting The P1 Port

    Installing the Gateway FPA-C4X: Connecting the P1 Port Switch between RS-485 and RS-232 by moving the number 4 DIP Switch left for RS-485 and right for RS-232. Connect to the 3-pin connector as shown below. TX+ RX- GND Figure 10: P1 Connection Port The following baud rates are supported on the P1 Port: 9600, 19200, 38400, 57600, 76800, 115000 NOTE: Not all baud rates listed are supported by all protocols.
  • Page 18: Fpa-W44: Connecting The R1 & R2 Ports

    Installing the Gateway FPA-W44: Connecting the R1 & R2 Ports For the R1 Port only: Switch between RS-485 and RS-232 by moving the number 4 DIP Switch left for 11). RS-485 and right for RS-232 (Figure The R2 Port is RS-485. Connect to the 3-pin connector(s) as shown below.
  • Page 19: Power Up The Protoair

    Ensure that the cable is grounded using the FG or “Frame GND” terminal. • The ProtoAir FPA-W44 is powered by 12-24VDC or 24VAC. • The ProtoAir FPA-C4X is powered by 12-24VDC. – Figure 13: Connecting Power for FPA-W44 –...
  • Page 20: Connect The Pc To The Protoair

    Connecting to the Gateway Connect the PC to the ProtoAir Connect the PC to the ProtoAir Over the Ethernet Port Ethernet Port Figure 15: Ethernet Port • Connect an Ethernet cable between the PC and ProtoAir or connect the ProtoAir and the PC to the switch using a straight Cat-5 cable.
  • Page 21: Connecting To The Protoair

    Using the FieldServer Toolbox to Discover and Connect to the ProtoAir • Install the Toolbox application from the USB drive or get it from the MSA website. • Use the FS Toolbox to find the ProtoAir and launch the FieldServer GUI (FS-GUI).
  • Page 22: Setup Web Server Security

    Setup Web Server Security Setup Web Server Security Login to the FieldServer The first time the FieldServer GUI is opened in a browser, the IP Address for the gateway will appear as untrusted. This will cause the following pop-up windows to appear. •...
  • Page 23: Figure 18: Warning Expanded Text

    Setup Web Server Security • Additional text will expand below the warning, click the underlined text to go to the IP Address. In Figure 18 example this text is “Proceed to 10.40.50.94 (unsafe)”. Figure 18: Warning Expanded Text • When the login screen appears, put in the Username (default is “admin”) and the Password (found on the label of the FieldServer).
  • Page 24: Select The Security Mode

    Setup Web Server Security Select the Security Mode On the first login to the FieldServer, the following screen will appear that allows the user to select which mode the FieldServer should use. Figure 20: Security Mode Selection Screen NOTE: Cookies are used for authentication. NOTE: To change the web server security mode after initial setup, go to Section 11.2.
  • Page 25: Https With Own Trusted Tls Certificate

    Setup Web Server Security 6.2.1 HTTPS with Own Trusted TLS Certificate This is the recommended selection and the most secure. Please contact your IT department to find out if you can obtain a TLS certificate from your company before proceeding with the Own Trusted TLS Certificate option.
  • Page 26: Network Settings

    Configuring the Gateway Network Settings Using FS-GUI to Input Network Settings To navigate from the FS-GUI page to the Network Settings page follow the below instructions: • Find the Navigation tree across the left side of the screen. • Click the orange arrow next to the ProtoAir CN number and title to expand the tree. Figure 22: FS-GUI Page •...
  • Page 27: Ip Settings

    Configuring the Gateway 7.1.1 IP Settings The ETH 1 tab is the landing page when selecting Network Settings on the navigation tree. To change the FieldServer IP Settings, follow these instructions: • Enable DHCP to automatically assign IP Settings or modify the IP Settings manually as needed, via these fields: IP Address, Netmask, Default Gateway, and Domain Name Server1/2.
  • Page 28: Wi-Fi Client

    Configuring the Gateway 7.1.2 Wi-Fi Client From the FS-GUI Network Settings landing page, click on the Wi-Fi Client tab. To change the Wi-Fi Client settings, follow these instructions: • Set the Wi-Fi Status to ENABLED for the ProtoAir to communicate with other devices via Wi-Fi. •...
  • Page 29: Wi-Fi Access Point

    Configuring the Gateway 7.1.3 Wi-Fi Access Point From the FS-GUI Network Settings landing page, click on the Wi-Fi Access Point tab. To change the Wi-Fi Access Point settings, follow these instructions: • Check the Enable tick box to allow connecting to the ProtoAir via Wi-Fi Access Point. •...
  • Page 30: Routing

    Configuring the Gateway 7.1.4 Routing The Routing settings make it possible to set up the IP routing rules for the FieldServer’s internet and network connections. NOTE: The default connection is ETH1. • Select the default connection in the first row. •...
  • Page 31: Fpa-C4X: Cellular Lte

    Configuring the Gateway 7.1.5 FPA-C4X: Cellular LTE From the FS-GUI Network Settings landing page, click on the Cellular LTE tab. To change the Cellular settings, follow these instructions: • Check the Enable tick box to allow connecting to the ProtoAir through the Grid. •...
  • Page 32: Configuring The Protoair

    Configuring the Gateway Configuring the ProtoAir Retrieve the Sample Configuration File The configuration of the ProtoAir is provided to the ProtoAir’s operating system via a comma-delimited file called “CONFIG.CSV”. If a custom configuration was ordered, the ProtoAir will be programmed with the relevant device registers in the Config.csv file for the initial start-up.
  • Page 33: Load The Updated Configuration File

    Configuring the Gateway Load the Updated Configuration File 8.3.1 Using the FS-GUI to Load a Configuration File • In the main menu of the FS-GUI screen, click “Setup”, then “File Transfer” and finally “Update”. • Browse and select the .csv file, open, then click “Submit”. Figure 30: FS-GUI Loading Files •...
  • Page 34: Retrieve The Configuration File For Modification Or Backup

    Configuring the Gateway 8.3.2 Retrieve the Configuration File for Modification or Backup To get a copy of the configuration file for modifying or backing up a configuration on a local computer, do the following: • In the main menu of the FS-GUI screen, click “Setup”, then “File Transfer”. Figure 31: Retrieve Configuration File •...
  • Page 35: Test And Commission The Protoair

    NOTE: For troubleshooting assistance refer to Section 9, or any of the troubleshooting appendices in the related driver supplements and configuration manual. MSA Safety also offers a technical support on the MSA Safety website, which contains a significant number of resources and documentation that may be of assistance.
  • Page 36: Applications

    Applications Applications Connecting to the Network Through Wi -Fi The ProtoAir can connect customer devices to the local Ethernet Network via Wi-Fi signal and connect customer devices to the cloud via cellular for remote accessibility. Figure 33: Connection Diagram – Wi-Fi to the Ethernet Network & Cellular to the Cloud ProtoAir Start-up Guide...
  • Page 37: Connecting To Devices Via Access Point

    Applications Connecting to Devices via Access Point Customer devices setup on the ProtoAir can be connected to via the ProtoAir’s dedicated Access Point. Figure 34: Connection Diagram – Access Point ProtoAir Start-up Guide...
  • Page 38: Device Communications Via Wi-Fi

    Applications Device Communications via Wi-Fi The ProtoAir can connect multiple customer devices via Wi-Fi. Figure 35: Connection Diagram – Device Communications via Wi-Fi ProtoAir Start-up Guide...
  • Page 39: Connecting Devices To The Network

    Applications Connecting Devices to the Network The ProtoAir can connect devices to the local Network via Wi-Fi. Figure 36: Connection Diagram – Devices to Local Network ProtoAir Start-up Guide...
  • Page 40: Troubleshooting

    Troubleshooting 10 Troubleshooting 10.1 Communicating with the ProtoAir Over the Network • Confirm that the network cabling is correct. • Confirm that the computer network card is operational and correctly configured. • Confirm that there is an Ethernet adapter installed in the PC’s Device Manager List, and that it is configured to run the TCP/IP protocol.
  • Page 41: Lost Or Incorrect Ip Address

    Troubleshooting 10.2 Lost or Incorrect IP Address • Ensure that FieldServer Toolbox is loaded onto the local PC. Otherwise, download the FieldServer-Toolbox.zip via the MSA Safety website. • Extract the executable file and complete the installation. Ethernet Port Figure 37: Ethernet Port Location •...
  • Page 42: Viewing Diagnostic Information

    Troubleshooting 10.3 Viewing Diagnostic Information • Type the IP Address of the ProtoAir into the web browser or use the FieldServer Toolbox to connect to the ProtoAir. • Click on Diagnostics and Debugging Button, then click on view, and then on connections. •...
  • Page 43: Checking Wiring And Settings

    Troubleshooting 10.4 Checking Wiring and Settings No COMS on the Serial side. If the Tx/Rx LEDs are not flashing rapidly then there is a COM issue. To fix this problem, check the following: • Visual observations of LEDs on the ProtoAir. (Section 10.6) •...
  • Page 44: Taking A Fieldserver Diagnostic Capture

    Troubleshooting 10.5 Taking a FieldServer Diagnostic Capture When there is a problem on-site that cannot easily be resolved, perform a Diagnostic Capture before contacting support. Once the Diagnostic Capture is complete, email it to technical support. The Diagnostic Capture will accelerate diagnosis of the problem. If the FieldServer bios is updated/released on November 2017 or later then the Diagnostic Capture is performed via the gateway’s on-board system.
  • Page 45: Led Functions

    Troubleshooting 10.6 LED Functions FPA-C4X Diagnostic LEDs FPA-W44 Diagnostic LEDs Description The SS LED will flash once a second to indicate that the bridge is in operation. The SYS ERR LED will go on solid indicating there is a system error. If this occurs, immediately report the related “system error”...
  • Page 46: Factory Reset Instructions

    Troubleshooting 10.7 Factory Reset Instructions For instructions on how to reset a FieldServer back to its factory released state, see ENOTE - FieldServer Next Gen Recovery. 10.8 Internet Browser Software Support The following web browsers are supported: • Chrome Rev. 57 and higher •...
  • Page 47: Additional Information

    Additional Information 11 Additional Information 11.1 SSL/TLS for Secure Connection SSL/TLS (Secure Sockets Layer/Transport Layer Security) is a security technology for establishing an encrypted connection between a server and a client. This allows the secure transfer of data across untrusted networks. 11.1.1 Configuring FieldServer as a SSL/TLS Server The following example sets the FieldServer to accept a secure Modbus/TCP connection on port 1502.
  • Page 48 Additional Information Limiting Client Access In addition to TLS_Port parameter also add Validate_Client_Cert in the connections section of the configuration file and set it to “Yes”. Connections Adapter , Protocol , TLS_Port , Validate_Client_Cert , Modbus/TCP , 1502 , Yes The configuration above sets the FieldServer to request and verify a client’s certificate against its internal authority file before accepting connection.
  • Page 49 Additional Information Certificate Validation Options If connections must be limited to only a particular domain (vendor devices), include Check_Remote_Host to specify the domain/host name. Connections Adapter , Protocol , TLS_Port , Validate_Client_Cert , Cert_Authority_File , Check_Remote_Host , Modbus/TCP , 1502 , Yes , my_authorized_clients.pem , SMC The configuration above tells the FieldServer to only accept connections that have the correct certification...
  • Page 50: Configuring Fieldserver As Ssl/Tls Client

    Additional Information 11.1.2 Configuring FieldServer as SSL/TLS Client The following Node configurations set the FieldServer to open a secure Modbus/TCP connection to Server at IP Address 10.11.12.13 on port 1502. Simple Secure Client Configuration Add Remote_Node_TLS_Port parameter in the nodes section of the configuration file and set to a port number between 1 –...
  • Page 51: Change Web Server Security Settings After Initial Setup

    Additional Information 11.2 Change Web Server Security Settings After Initial Setup NOTE: Any changes will require a FieldServer reboot to take effect. • Navigate from the ProtoAir landing page to the FS-GUI by clicking the blue “Diagnostics” text on the bottom of the screen. Figure 41: ProtoAir Landing Page •...
  • Page 52: Change Security Mode

    Additional Information 11.2.1 Change Security Mode • Click Security in the Navigation panel. Figure 43: FS-GUI Security Setup • Click the Mode desired. If HTTPS with own trusted TLS certificate is selected, follow instructions in Section 6.2.1 • Click the Save button. ProtoAir Start-up Guide...
  • Page 53: Edit The Certificate Loaded Onto The Fieldserver

    Additional Information 11.2.2 Edit the Certificate Loaded onto the FieldServer NOTE: A loaded certificate will only be available if the security mode was previously setup as HTTPS with own trusted TLS certificate. • Click Security in the Navigation panel. Figure 44: FS-GUI Security Setup – Certificate Loaded •...
  • Page 54: Change User Management Settings

    Additional Information 11.3 Change User Management Settings • From the FS-GUI page, click Setup in the Navigation panel. • Click User Management in the navigation panel. NOTE: If the passwords are lost, the unit can be reset to factory settings to reinstate the default unique password on the label.
  • Page 55: Create Users

    Additional Information 11.3.1 Create Users • Click the Create User button. Figure 46: Create User Window • Enter the new User fields: Name, Security Group and Password. User details are hashed and salted NOTE: The password must meet the minimum complexity requirements. An algorithm automatically checks the password entered and notes the level of strength on the top right of the Password text field.
  • Page 56: Edit Users

    Additional Information 11.3.2 Edit Users • Click the pencil icon next to the desired user to open the User Edit window. Figure 47: Setup Users • Once the User Edit window opens, change the User Security Group and Password as needed. Figure 48: Edit User Window •...
  • Page 57: Delete Users

    Additional Information 11.3.3 Delete Users • Click the trash can icon next to the desired user to delete the entry. Figure 49: Setup Users • When the warning message appears, click Confirm. Figure 50: User Delete Warning ProtoAir Start-up Guide...
  • Page 58: Change Fieldserver Password

    Additional Information 11.3.4 Change FieldServer Password • Click the Password tab. Figure 51: FieldServer Password Update via FS-GUI • Change the general login password for the FieldServer as needed. NOTE: The password must meet the minimum complexity requirements. An algorithm automatically checks the password entered and notes the level of strength on the top right of the Password text field.
  • Page 59: Updating Firmware

    Additional Information 11.4 Updating Firmware To load a new version of the firmware, follow these instructions: 1. Extract and save the new file onto the local PC. 2. Open a web browser and type the IP Address of the FieldServer in the address bar. Default IP Address is 192.168.1.24.
  • Page 60: Kaspersky Endpoint Security 10

    Additional Information 11.5 Kaspersky Endpoint Security 10 If Kaspersky Endpoint Security 10 is installed on the user’s PC, the software needs to be modified to allow the PC to register bridges on the Grid. NOTE: This problem is specific to KES10, Kaspersky 2017 does not have this problem. To fix the problem, the ProtoAir (http://192.168.100.85/* in Figure 53) must be set as a trusted URL to the...
  • Page 61: Apn Table

    Additional Information 11.6 APN Table Use the table below to enter the correct APN for your sim card: Cellular Provider broadband AT&T NXTGENPHONE Vzwinternet Verizon internet Kore c2.korem2m.com Figure 54: Cellular Provider APN 11.7 ProtoAir Part Number by Carrier • FPA-C41-XXXX: Serial, Ethernet, AT&T Cellular and Wi-Fi •...
  • Page 62: Specifications

    Additional Information 11.8 Specifications ProtoAir FPA-W44 & FPA-C4X One 3-pin Phoenix connector with: RS-485/RS-232 port (TX+ / RX- / gnd) One 3-pin Phoenix connector with: Power port (+ / - / Frame-gnd) Electrical Connections One Ethernet 10/100 BaseT port W44 includes an additional: One 3-pin Phoenix connector with: RS-485 port (TX+ / RX- / gnd) Input Voltage: 12-24VDC or 24VAC...
  • Page 63: Warnings For Fcc And Ic

    Consult the dealer or an experienced radio/TV technician for help. Any modification to the product is not permitted unless authorized by MSA Safety. It’s not allowed to disassemble the product; it is not allowed to replace the system or change components unless with permission and certification.
  • Page 64 RF exposure compliance. For product compliance test FCC and IC, all the technical documentation is submitted by MSA Safety, who is the customer or importer of the product FPA-C4X and FPA-W44.
  • Page 65: Limited 2 Year Warranty

    MSA Safety warrants its products to be free from defects in workmanship or material under normal use and service for two years after date of shipment. MSA Safety will repair or replace any equipment found to be defective during the warranty period. Final determination of the nature and responsibility for defective or damaged equipment will be made by MSA Safety personnel.

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