Technical Support; Warranty And Product Returns; Recycling - Vaisala WAV151 User Manual

Technical Support

Contact Vaisala technical support at helpdesk@vaisala.com. Provide at least the
following supporting information:
• Product name, model, and serial number
• Name and location of the installation site
• Name and contact information of a technical person who can provide further
information on the problem
For more information, see www.vaisala.com/support.

Warranty and Product Returns

For standard warranty terms and conditions, see www.vaisala.com/warranty.
Please observe that any such warranty may not be valid in case of damage due to normal wear
and tear, exceptional operating conditions, negligent handling or installation, or unauthorized
modifications. Please see the applicable supply contract or Conditions of Sale for details of the
warranty for each product.
If the product is faulty, these steps help to speed up the return process and avoid extra costs.
1. Read the warranty information.
2. Contact Vaisala technical support and request a Return Material Authorization (RMA) and
shipping instructions.
Always request the RMA before returning any faulty material.
Provide the failure report as requested.

Recycling

Recycle all applicable material.
Follow the statutory regulations for disposing of the product and packaging.
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