Common Troubleshooting; Common Trouble - Pantum M6200 Series User Manual

Scanner is Busy With other scan jobs.
Scan failed Scanner internal failure.
If you have selected ADF as the scan source,
No paper in ADF this message appears when you start a copy or
scan job without loading paper in the ADF.
• If the problem remains, please contact Pantum Customer Service.
Note:

13.3. Common Troubleshooting

13.3.1. Common Trouble

Trouble Type Trouble
Problems in
Poor print quality See
printing
Failed to copy
Problems in
copying
Copy Image
Abnormal
The printer does
not work
Printer
Problems
Online printing
does not work
Cause
13.3.2. Image Defects.
The scanner is damaged.
• The scanner is dirty or defective.
• The laser toner cartridge is dirty
or damaged.
• Power cord of the device is not
properly connected.
• Data cable of the device is not
properly connected.
• The print driver is installed
incorrectly.
• The printer selected is not proper
for printing.
• The LCD screen prompts error
messages.
• Data cable of the device is not
properly connected.
• The printer driver is installed
incorrectly.
• Printer internal failure.
Please cancel the current scan
job or wait for the completion of
other scan jobs.
Please contact Pantum
Customer Service.
Please correctly load the print
paper.
Solution
See 13.3.2. Image Defects.
Please contact Pantum
Customer Service.
• Clean the scanner.
• Clean the laser toner
cartridge or replace it with a
new one.
• Ensure proper connection
of the power cord.
• Ensure proper connection
of the data cable.
• Properly install the printer
driver.
• Select the proper printer.
• Ensure proper connection
of the data cable.
Reinstall the printer driver.
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