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Pantum P3060 Series Manual

Pantum P3060 Series Manual

Monochrome laser printer
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Pantum P3010/P3060 Series
Pantum P3300/L2300/L2350/M118/M15 Series
Monochrome Laser printer
It is recommended that you read this Guide carefully before using the printer

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Summary of Contents for Pantum P3060 Series

  • Page 1 Pantum P3010/P3060 Series Pantum P3300/L2300/L2350/M118/M15 Series Monochrome Laser printer It is recommended that you read this Guide carefully before using the printer...
  • Page 2 Version:V2.5 Disclaimer For a better user experience, Zhuhai Pantum Electronics Co., Ltd. reserves the right to make changes to the User Guide. The information contained herein is subject to change without notice. Users are responsible for any damages arising from failing to follow this User Guide. Meanwhile, except the express warranty made in the product maintenance manual or service commitment, Zhuhai Pantum Electronics Co., Ltd.
  • Page 3 Safety Precautions Disconnect the power supply The product should be placed close to or easily accessible to power sockets, so as to allow easy disconnection of power supply! Laser Safety The laser radiation is harmful to the human body. Since laser components are completely sealed in the printer, laser radiation will not leak.
  • Page 4 Safety Warning Please note the following safety warnings before using the printer: Warning There is high-voltage electrode inside the printer. Before cleaning the printer, make sure the power is turned off! Plugging and unplugging the power cord plug with a wet hand can result in an electric shock. The fuser unit is hot when and after printing.
  • Page 5 Precautions Precautions before Using the Printer: 1. Read and understand all instructions; 2. Familiarize yourself with the basic principles associated with operating electrical appliances; 3. Comply with all warnings and instructions marked on the equipment or specified in the manual supplied with the equipment;...
  • Page 6 23. This product is sold as a complete machine. The consumers can go to Pantum Aftersales Service Centre to purchase parts they need. If the product sold is inconsistent with the package list, please go to the specified Aftersales Service Centre to solve the problem;...
  • Page 7 are activated. 30. Shielded cables must be used with this unit to ensure compliance with the Class B FCC limits. 31. This Class B digital apparatus complies with Canadian ICES-003. 32. Please keep this User Guide properly.
  • Page 8 Radio Equipment directive 2014/53/EU only for models ending with suffix “W”. The manufacturer of this product is: Zhuhai Pantum Electronics Co., Ltd., Building 02,06 and 08,No.888 Shengping Avenue, Pingsha Town, Zhuhai City, Guangdong Province, 519000 PR China.

  • Page 9: Table Of Contents

    Table of Contents 1. Before Using the Printer ......................1 1.1. Product series introduction .................... 1 1.2. Supplied Accessories ....................2 1.3. Product View ......................... 3 1.4. Laser Toner Cartridge ....................5 1.5. Control Panel ........................ 6 1.5.1. Overview of control panel ..................6 1.5.2.
  • Page 10 8.1.1. Operating systems supported ................69 8.1.2. How to download Pantum APP ................. 69 8.1.3. How to use this "Pantum" APP ................69 8.2. Mopria mobile print ...................... 70 8.2.1. The operating systems and applications which support Mopria mobile printing . 70 8.2.2.
  • Page 11 9. General Settings ........................73 9.1. System Setting ......................73 9.1.1. Language Setting ....................73 9.1.2. Sleep Time Setting .................... 74 9.1.3. Toner Save ....................... 75 9.1.4. Mute printing ..................... 75 9.1.5. Restore Factory Settings ................... 76 9.1.6. Print a Page for Clean & Fix ................76 9.1.7.

  • Page 12: Before Using The Printer

    1. Before Using the Printer 1.1. Product series introduction P2800DW / P3300DW/L2300DW P3010D P3300 P3300DN Product series parameters P3010DW /L2350DW/M118DW/ series series series series M15DW series ● ● ● ● ● Interface ● ● ● type ● ● Wi-Fi ● ●...

  • Page 13: Supplied Accessories

    1.2. Supplied Accessories Name Parts Toner cartridge Drum component USB Interface Cable Power Cord Quick Setup Guide Pantum Warranty • The Pantum Warranty may not be attached in some regions. Note：...

  • Page 14: Product View

    NFC (Near Field Touch this label on mobile device to download or start Communication) label Pantum printer App and connect Wi-Fi Directly. Paper width deflector of auto Slide paper width deflector to adapt to paper width. feed tray Paper length deflector of Slide paper length deflector to adapt to paper length.
  • Page 15 Rear View USB Interface For connecting product to computer with USB cable. Network Interface For connecting product to network with network cable. Power Interface For connecting product to power with power cord. Rear Cover For paper release when it gets jammed. Duplex Printing For paper feed at duplex printing and paper release when paper gets Unit...

  • Page 16: Laser Toner Cartridge

    1.4. Laser Toner Cartridge Laser toner cartridge is composed of drum component and toner cartridge. Service life of drum component Type Average Print Volume Standard drum component About 12000 Pages(Based on ISO 19752 standard) High volume drum component About 25000 Pages(Based on A4/LTR size (3pages/job) ) Service life of toner cartridge Type Average Print Volume...

  • Page 17: Control Panel

    1.5. Control Panel 1.5.1. Overview of control panel The layout of the printer control panel is shown below: LCD control panel Name Functions LCD Display Display operation interface and product information. Wi-Fi Indicate Wi-Fi connection status (applicable to Wi-Fi model only). indicator/save toner Indicate the on/off of save toner function (applicable to non-Wi-Fi model indicator...
  • Page 18 connected or to disconnect Wi-Fi when it has already been connected (for models with Wi-Fi function only). Open save toner function(applicable to non-Wi-Fi model only). Cancel Execute cancel operation. LED control panel Name Functions Drum/paper status Indicate the status of paper and drum component (please refer to indicator Chapter 1.5.2.2).

  • Page 19: Indicator Function Of Control Panel

    1.5.2. Indicator function of control panel 1.5.2.1. Indicator status display of LCD control panel Display meanings of Wi-Fi / save toner indicator are as follows: Display of Status description Wi-Fi/save Status description (applicable to Status (applicable to Wi-Fi toner non-Wi-Fi model only) model only) indicator Wi-Fi disconnected and...
  • Page 20 1.5.2.2. Indicator status display of LED control panel Display meanings of drum component/paper status indicators are as follows: Display of drum component/paper Status Status description status indicators Die out Sleep mode Green indicator Normal drum, paper out failure normally on Drum component error (uninstalled drum component, Red indicator unmatching drum component, invalid drum...

  • Page 21: Paper And Print Media

    This may be due to incorrect operation, inappropriate temperature and humidity, or other factors beyond the control of Pantum. Before purchasing large quantities of print media, make sure that the print media meets the specifications specified in this User Guide.

  • Page 22: Special Paper

    2.2. Special Paper This printer supports using the special paper for printing. Special paper includes: label paper,envelope, transparent film, thick paper,carton paper, thin paper. • When using special paper or print media, be sure to select matched print type and size Note：...

  • Page 23: Loading Paper

    2.3. Loading Paper 2.3.1. Loading into the Automatic Feeder Tray 1. Slide out the automatic feeder tray from the printer. 2. Slide the clip of extended tray of auto feed tray, paper length deflector and paper width deflector to the slot suitable for paper size, in order to match paper length and width. •...

  • Page 24: Install Manual Feed Tray

    4. Raise the output tray to avoid the printed paper from slipping and falling, or immediately remove the printed document after the printing is complete. • It is recommended that you raise the output tray to prevent the paper from slipping and Note：...
  • Page 25 2. Open manual feed tray. 3. Slide the paper deflector of manual feed tray to match the two sides of paper. Do not use excessive force; otherwise, paper will be made jammed or skewed. 4. Put a flat printing medium into the manual feed tray with both hands.

  • Page 26: Non-Printable Area

    • The printer will enter manual feed mode automatically when you put papers inside the Note： manual feed tray. • Please put one printing medium inside the manual feed tray each time and put in another piece after finishing printing. •...

  • Page 27: Driver Installation And Uninstallation

    3. Driver installation and uninstallation 3.1. Driver Setup This device supplies driver setup applications for Windows and macOS. We recommend One-click installation, which helps you install the driver automatically in a faster and easier way. Should you encounter trouble when using the One-click installation, you may try more setup methods. •...
  • Page 28 For macOS: • Double-click on “Pantum XXX Series_Mac_Driver” – “Pantum Install Tool”. (The XXX in Pantum XXX Series refers to product model.) 4. Read and agree to the terms contained in the End User License Agreement and the Privacy Policy, click the “Next”...
  • Page 29 • If the Install Tool finds only one printer, it will proceed to network configuration and driver installation automatically when you click on "One-click installation" under Wi-Fi. (For macOS, authorization is required before printer Wi-Fi can be configured.) • If the Install Tool finds more than one printer, a printer list will pop up when you click on "One-click installation"...
  • Page 30 For macOS: • Double-click on “Pantum XXX Series_Mac_Driver”–“Pantum Install Tool”. (The XXX in Pantum XXX Series refers to product model.) 4. Read and agree to the terms contained in the End User License Agreement and the Privacy Policy, click the “Next”...
  • Page 31 • You can put your mouse cursor in the "One-click installation" button to check the popup Note: information in order to confirm if the current printer is the one you need to install through IP address before you click the button. •...
  • Page 32 • If your software has searched more than one printers, the printer list interface will pop up.You need to configure the current printer which is connected via USB cable to wireless network and install driver. Please select "Configure the print via USB and install" on the printer list interface and check the USB printer option.
  • Page 33 For macOS: • Double-click on “Pantum XXX Series_Mac_Driver”–“Pantum Install Tool”. (The XXX in Pantum XXX Series refers to product model.) 4. Read and agree to the terms contained in the End User License Agreement and the Privacy Policy, click the “Next”...
  • Page 34 6. The setup will start when you click on "One-click installation" under Wi-Fi. The setup may take a while, depending on your PC configuration. Please wait. 7. After the installation, click "Print &Test Page" button. If your printer prints the test page successfully, it means that you have installed the driver correctly.
  • Page 35 For macOS: • Double-click on “Pantum XXX Series_Mac_Driver”–“Pantum Install Tool”. (The XXX in Pantum XXX Series refers to product model.) 4. Read and agree to the terms contained in the End User License Agreement and the Privacy Policy, click the “Next”...
  • Page 36 • You can put your mouse cursor in the "One-click installation" button to check the popup Note: information in order to confirm if the current printer is the one you need to install through IP address before you click the button. •...
  • Page 37 For macOS: • Double-click on “Pantum XXX Series_Mac_Driver”–“Pantum Install Tool”. (The XXX in Pantum XXX Series refers to product model.) 3. Read and agree to the terms contained in the End User License Agreement and the Privacy Policy, click the “Next”...
  • Page 38 5. The setup will start when you click on "One-click installation" under USB. The setup may take a while, depending on your PC configuration. Please wait. 6. After the installation, click "Print &Test Page" button. If your printer prints the test page successfully, it means that you have installed the driver correctly.
  • Page 39 For macOS: • Double-click on “Pantum XXX Series_Mac_Driver”–“Pantum Install Tool”. (The XXX in Pantum XXX Series refers to product model.) 5. Read and agree to the terms contained in the End User License Agreement and the Privacy Policy, click the “Next”...
  • Page 40 • If the Install Tool finds only one printer, the setup will start when you click on "One-click installation" under Wired Network. The setup may take a while, depending on your PC configuration. Please wait. • If the Install Tool finds more than one printer, a printer list will pop up when you click on "One-click installation"...

  • Page 41: More Setup Methods

    8. After the installation, click "Print &Test Page" button. If your printer prints the test page successfully, it means that you have installed the driver correctly. 3.1.2. More setup methods 3.1.2.1. More setup methods for Windows • Before installing the drive, you need to learn about printer model by printing printer information page out and check the product name (please refer to Section 9.4 for printing methods).
  • Page 42 7. The software installs the driver automatically and the installation process may need some time. The duration is related to your computer configuration, please wait patiently. 8. After the installation, click "Print &Test Page" button. If your printer prints the test page successfully, it means that you have installed the driver correctly.
  • Page 43 9. The installation software will search the printer automatically and the searching process may need some time. 10. After finishing searching, select the printer that needs to be connected and click “Next”. • If the printer you need to connect is not in the list of printers searched, please click Note: “Refresh”...
  • Page 44 3.1.2.1.3. Installation by wireless network connection mode(applicable to Wi-Fi models) Wireless network connection type is divided into basic structure mode and Wi-Fi Direct mode (please refer to Section 5 for details). 3.1.2.1.3.1. Installation in basic structure mode 1. Connect computer to access point (wireless router). 2.
  • Page 45 8. Select “Yes, I want to configurate the printer's wireless network” on the wireless setup window popped out, and operate according to the prompts to set up the printer to wireless network (please refer to Section 5.1.1 for setup method). 9.
  • Page 46 • If the printer you need to connect is not in the list of printers searched, please click Note: “Refresh” to search again. • When the printer IP address changes under printer driver installed with host ID , you can also directly print without re-installing the driver.
  • Page 47 7. Select "Wireless network connection" and click on "Install". 8. Select “No, the printer has been connected to wireless network” on the wireless setup window popping out, and then click “Next”. 9. The installation software will search the printer automatically and the searching process may need some time.
  • Page 48 1. Turn the power of printer and computer on. 2. Insert the setup CD supplied in the CD-ROM of the PC, and double-click on "Pantum XXX Series_Mac_Driver" – "Pantum Install Tool". (The XXX in Pantum XXX Series refers to product model.)
  • Page 49 Section 4 to learn how to configure the network). 4. Insert the setup CD supplied in the CD-ROM of the PC, and double-click on "Pantum XXX Series_Mac_Driver" – "Pantum Install Tool". (The XXX in Pantum XXX Series refers to product model.) 5.
  • Page 50 6. Enter the password of the PC, and click on “OK”. 7. Click on “More setup methods” at the bottom of the setup interface for access. 8. Select a network printer from the search results. 9. Click on “Install” on the lower right. •...
  • Page 51 Section 4 to learn how to configure the network). 4. Insert the setup CD supplied in the CD-ROM of the PC, and double-click on "Pantum XXX Series_Mac_Driver" – "Pantum Install Tool". (The XXX in Pantum XXX Series refers to product model.) 5.
  • Page 52 1. Turn the power of printer and computer on. 2. Insert the setup CD supplied in the CD-ROM of the PC, and double-click on "Pantum XXX Series_Mac_Driver" – "Pantum Install Tool". (The XXX in Pantum XXX Series refers to product model.)
  • Page 53 6. Click on "Off-line installation" on the lower left. 7. The software installs the driver automatically and the installation process may need some time. The duration is related to your computer configuration, please wait patiently. 8. Install complete. Please finish printer adding as guided or refer to Section 3.1.2.2.4.1.

  • Page 54: Uninstall Driver

    The information on your computer screen may differ because of multiple operating systems. 1. Click "Go" - "Applications" - "Pantum" - "Utilities" - "Pantum Un-install Tool". 2. Delete the driver as instructed in the pop-up Uninstall window.

  • Page 55: Wired Network Setup (Applicable To Wired Network Models)

    4. Wired network setup (applicable to wired network models) In case printers support wired network printing, they can be connected to network to control printer to print in wired network mode. 4.1. Set IP Address The IP address of the printer may be automatically obtained through DHCP function or set manually.

  • Page 56: Wireless Network Setup (Applicable To Wi-Fi Models)

    3. A printer that has wireless network function. 5.1.1.2. Setup methods of wireless network setup tools 1. Take the wireless network setup tool in computer. 1) Windows system: Click the “Start menu” – “All programs” - “Pantum”－ Product name – “Wireless network setup tool”.
  • Page 57 2) macOS system: click "Go" - "Applications" - "Pantum" - "Utilities" - "Wireless Network Configuration Tool" on the computer Finder menu bar. 2. Use USB cable to connect and configure. Select "Yes, I have an USB cable that can be used for installation"...
  • Page 58 2) Please tick “No” to configure other wireless network needed to connect to. Complete configuration according to interface prompt. • The display password is not ticked by default; if it is ticked, all passwords input can Note： be seen in clear text. •...
  • Page 59 • If you do not know the SSID of access point (wireless router), please click “Print Note： Wireless Network Information Page” to view the SSID of the needed access point (wireless router). • If the printer cannot be used normally after wireless network setup is finished, please install the drive again.

  • Page 60: Wi-Fi Protected Setup (Wps) Setup

    2) Judge if the printer is successfully connected according to the status of Wi-Fi indicator on printer. If configuration failed, please click “Previous” to configure again; if configuration succeeded, please click “Done” to complete configuration. • If the printer cannot be used normally after wireless network setup is finished, please Note：...

  • Page 61: How To Disable The Wi-Fi Network Connected

    If the connection is not established after more than 2min, the printer will return to its ready state, the Wi-Fi indicator will be off and Wi-Fi Protected Setup (WPS) connection will fail. If it is needed to connect again, please repeat steps 3-4 above. •...
  • Page 62 5.2.2.1. Connection method of wireless client that supports Wi-Fi Direct feature (direct invitation to connect) You must use mobile devices that support Wi-Fi Direct function for Wi-Fi Direct connection. The operating steps may differ because of the mobile device you are using. 1.

  • Page 63: How To Disable The Wi-Fi Direct

    • In case of auto connection mode, the mobile device will start to connect automatically Note： after initiating connection invitation without panel confirmation. 5.2.2.2. Connection method of wireless client that does not support Wi-Fi Direct function (input password to connect) 1.
  • Page 64 b. Windows 7/Vista/XP system：click "Start" menu-"All procedures"-"Attachment"-"Command prompt ". 2) Input ping and your printer IP address in popup window, and press "Enter" button. For example: ping XXX.XXX.XXX.XXX(“XXX.XXX.XXX.XXX” is printer IP address) 3) If RTT is indicated in the window, that is to say your printer and computer are in the same network.If RTT is not indicated in the window, please refer to Chapter 5 to re-configure the printer...

  • Page 65: Web Server

    6. Web server You can manage printer setup via the embedded Web server. • Some functions are not available depending on different printer models. If you Note： have any questions, please contact the Customer Service. 6.1. Visit the embedded Web server 1.

  • Page 66: Use Web Server To Manage Printer

    6.2. Use Web server to manage printer You can use the embedded Web server to manage printer. 1. View the basic information including product name, printer state and ink cartridge of printer. 2. Set up the network protocol parameters supported by printer. 3.

  • Page 67: Snmp Protocol Setup

    The printer supports using the following IPv6 addresses for network printing and Note： management. • IPv6 local-link address: local IPv6 address set up by oneself (addresses beginning with FE80). • Stateful address: IPv6 address set up by DHCPv6 server (if there is no DHCPv6 server in network, the “Stateful Address”...

  • Page 68: Machine Setup

    1) DHCPv4 is ticked by default. If IP address needs to be set up manually, please cancel the DHCPv4 checkbox ticked and input the “IPv4 Address”, “Subnet Mask” and “Gateway Address” that you need to set up and then click “Apply”. 6.2.3.3.

  • Page 69: Recover Factory Settings Via Web Server

    6.2.5. Recover factory settings via Web server 1. Log in the embedded Web server (please refer to Chapter 6.1 for login method). 2. Click “User Management” and then click “Restore to Factory Settings” to recover factory settings. The printer will restart automatically after factory settings recovery is finished. •...

  • Page 70: Print

    7. Print 7.1. Print Function You can set the print function through "Start"-"Devices and Printers"- select corresponding printer- right click – set print function in "Printing preferences". Some functions are as follows: Functions Diagram Automatic Two-Sided Printing Collate Print Reverse Print N-in-1 Poster Print(for Windows Operation System only)

  • Page 71: Print Settings

    7.2. Print Settings You can set up printing parameters with the following two methods before sending printing work (such as paper type, paper size and paper source). Operating Temporary printing setup change Permanent default setup change system 1. Click “Start” menu- “Control Panel” – 1.

  • Page 72: Printing With The Automatic Feeder Tray

    7.4.1. Printing with the Automatic Feeder Tray Before printing, please make sure mediums of corresponding quantity have been installed inside the auto feed tray, and there is no printing medium in the manual feed tray. • For precautions on loading paper, see Chapter Note：...

  • Page 73: Automatic Two-Sided Printing

    7.5. Automatic Two-Sided Printing The printer supports automatic two-sided printing of plain paper. Paper size supported by the automatic two-sided printing: A4,Letter, Legal, Oficio, Folio,16K. • Trying the automatic two-sided printing may damage the printer if some paper media Note： are not suitable for automatic two-sided printing.

  • Page 74: How To Carry Out Auto Duplex Printing

    3. Adjust paper size slide to A4 or Letter position to finish setting up. 4. Install the duplex unit in the printer. 7.5.2. How to carry out auto duplex printing 1. Open the print job to be printed from the application (such as a Notepad). 2.
  • Page 75 3. Select printer of the corresponding model. 4. Single click “Preferences” for printing setup. 5. Select the “Duplex” in “Basic” tab and then select “Long Edge” or “Short Edge”.

  • Page 76: Fine Mode Printing

    6. Single click “OK” to finish printing setup. Click “Print” to realize auto duplex printing. 7.6. Fine mode printing The Fine mode is applicable to engineering drawings and fine lines printing. Set up fine mode in the basic page of printer preference After setup, fine printing mode can be realized.

  • Page 77: Mute Printing

    7.7. Mute printing If the Mute Printing is set, the printing noise will be reduced but the printing will slow down to some extent. The operating steps of mute printing are as follows (applicable to printers that are installed via USB connection) Windows 7 is taken as the example in the following operation.

  • Page 78: Auto Shut-Off Setting

    7.8. Auto shut-off setting “Auto shut-off setting” to set off condition and off delay of printer. 1. Enter computer “Start Menu” – “Control Panel” – View “Devices and Printers”. 2. Right click printer, select “Printer properties” in drop-down list. 3. Enter “Secondary Settings” option and set “Auto shu-off setting”. 4.

  • Page 79: Open Help Document

    7.9. Open Help Document You can open the "Printing preferences" and click "Help" button (for Windows Operation System only). The help document contains the user guide where you can find the information on print settings.

  • Page 80: Mobile Print

    How to download it for iOS mobile device: Click the App Store icon > Search interface > input “PANTUM” or “Pantum print” in the search bar > Download and install on the interface of iOS device to download. 8.1.3. How to use this "Pantum" APP 8.1.3.1.

  • Page 81: Mopria Mobile Print

    8.1.3.2.2. Operation steps 1. Turn on printer power. 2. For an iOS mobile device, tap the “PANTUM” icon on the main screen to enter the first interface of “PANTUM”. 3. Select the connection method according to your habit to connect the printer.

  • Page 82: Nfc Label

    NFC antenna of your mobile device. • If the mobile device is not installed with Pantum App, the Pantum App download link will pop out automatically. Try again after downloading and installing the App.

  • Page 83: Airprint Mobile Print

    4. Click 5.Tap "print". 6.Please make sure the Pantum printer is selected. If you select other printers (or no printer), please click printer option and then select your Pantum printer. 7. Set printing parameters such as number of copies to print.

  • Page 84: General Settings

    9. General Settings • Some functions are not available depending on different printer models. If you have Note： any questions, please contact the Customer Service. This Chapter mainly introduces some general settings. 9.1. System Setting 9.1.1. Language Setting "Language Setting" is used to select the language to be displayed on the control panel. 1.

  • Page 85: Sleep Time Setting

    9.1.2. Sleep Time Setting Sleep mode can reduce the energy consumption of printer effectively, and “Sleep time setting” can be made in the idle time before the device enters sleep mode. 1. Press "Menu" to enter the Menu Settings interface. 2.

  • Page 86: Toner Save

    9.1.3. Toner Save You can select the save toner mode which can reduce toner consumption and reduce printing cost. When save toner mode is “on”, the printed color will be lighter. Save toner mode is “off” by default. 1. Press "Menu" to enter the Menu Settings interface. 2.

  • Page 87: Restore Factory Settings

    9.1.5. Restore Factory Settings “Restore factory settings” is used to recover the default settings of printer. The printer will restart itself automatically after recovering factory settings. 1. Press "Menu" to enter the Menu Settings interface. 2. Press "OK" to select the "System Setting" option. 3.

  • Page 88: Auto Shut-Off Setting

    9.1.7. Auto shut-off setting “Auto shut-off setting” to set off condition and off delay of printer. 1. Press "Menu" to enter the Menu Settings interface. 2. Press "OK" to select the "System Setting" option. 3. Press direction key “▲” or “▼” to select options of “Auto off set”, press “OK” to set off condition and off delay.

  • Page 89: Network Settings

    9.2. Network Settings You can check or set network status via network setting. 1. Press "Menu" to enter the Menu Settings interface. 2. Press direction key “▲” or “▼” and select “Network Set” option and press “OK” key to set “Wired network setting”, “wireless network setting”...

  • Page 90: Network Information

    9.3. Network Information You can check the network status through Network Information.. 1. Press "Menu" to enter the Menu Settings interface. 2. Press direction key “▲” or “▼” and select “Network Info” option and press “OK” key to view “wired network information”, “wireless network information”...

  • Page 91: Print Information Report

    9.4. Print information report You can print information report by operating control panel. These pages can help you to learn about product information, and diagnose and solve product failures. 1. Press "Menu" to enter the Menu Settings interface. 2. Press direction key “▲” or “▼” and select “Prt Info Rept” option. 3.

  • Page 92: Routine Maintenance

    10. Routine Maintenance • Printer appearance may differ because of different models and functions, so the Note： schematic diagram is only for your reference. 10.1. Cleaning the Printer • Please use mild detergents. Note： • Some parts of the printer may still be hot for a short period after use. When opening the front cover or rear cover to clean the parts inside the printer, please do not touch the parts in the shaded area as shown in the following picture.
  • Page 93 • When removing the toner cartridge, put the toner cartridge in a protective bag or wrap it Note： with thick paper to avoid direct light damaging the toner cartridge. 3. Clean the inside of the printer by gently wiping the shaded area, as shown in picture, with adry and lint-free cloth.

  • Page 94: Toner Cartridge And Drum Component Component Maintenance

    10.2. Toner cartridge and drum component component maintenance 10.2.1. About toner cartridge and drum component component 1. Application and maintenance of toner cartridge Please use the original toner cartridge for better printing quality. Please pay attention to the following items while using the toner cartridge: •...

  • Page 95: Replace Toner Cartridge And Drum Component

    10.2.2. Replace toner cartridge and drum component Please pay attention to the following matters before replacing toner cartridge: Note： • Since there may be toner on the surface of toner cartridge, please pay attention while taking it out to avoid spattering. •...
  • Page 96 4. Open the package of the new toner cartridge and hold the toner cartridge handle to shake it left and right for 5 – 6 times, so that the toner inside can be uniformly dispersed. 5. Pull the seal out and take the toner protection cover out. 6.
  • Page 97 Drum component replacement steps: 1. Power off the printer. 2. Open the front cover and take the laser toner cartridge out along the track. 3. Press the blue button on the left side of drum component with left hand and lift the toner cartridge handle with right hand at the same time to take the toner cartridge out.
  • Page 98 4. Open the package of new drum component, take the protection device of drum component, and put the drum component on a horizontal table. 5. Install the drum component along the inner track to finish installing toner cartridge. 6. Take the drum component with toner cartridge installed and install it inside the printer along the inner track of printer to finish installing.

  • Page 99: Troubleshooting

    11. Troubleshooting Please read this section carefully. It may help you to solve common problems encountered during the printing process. If the problems persist, please contact Pantum Aftersales Service Centre. Prior to handling common problems, first check that: • The power cord is connected correctly and the printer is powered on.

  • Page 100: Paper Jam Of Manual Feed Tray

    2. Gently pull the jammed paper out. 3. After taking papers jammed out, please reinstall the paper tray inside the printer and close the front cover, then the printer will recover printing automatically. 11.1.2. Paper jam of manual feed tray 1.

  • Page 101: Middle Jam

    2. After taking papers jammed out, open and close the front cover and the printer will recover printing. 11.1.3. Middle jam • When papers jammed in the middle are taken out, please pay attention and do not Note： touch the shaded area shown below, in order to avoid burn. 1.
  • Page 102 2. Gently pull the jammed paper out. 3. Install paper tray. 4. Open the front cover.
  • Page 103 5. Take the laser toner cartridge out along the track. (For the purpose of preventing printing quality from affecting by the exposure of photosensitive drum, please put the laser toner cartridge inside the protection bag or warp it with thick paper). 6.

  • Page 104: Paper Jam In The Fuser Unit

    11.1.4. Paper Jam in the Fuser Unit • When papers jammed in fuser unit are taken out, please pay attention and do not touch Note： the shaded area shown below in order to avoid burns. 1. Open the rear cover. 2.

  • Page 105: Duplex Unit Jam

    3. Gently pull the jammed paper out. 4. After taking papers jammed out, close the back cover and open the front cover and then the printer will recover printing. 11.1.5. Duplex Unit Jam 1. Remove the duplex printing unit from the back of the printer.
  • Page 106 • If the printer still does not start printing, please check that all the jammed paper inside the printer has been cleared. • If you cannot remove the jammed paper yourself, please contact your local Pantum authorized repair center or send the printer to the nearest Pantum authorized service center for repair.

  • Page 107: Software Failure

    11.2. Software Failure Problem Solution The printer icon is not displayed in the Reinstall the printer driver. “Device and Printer” folder. Ensure that the USB interface cable and the power cord are properly connected. The printer is in Ready mode but it will not If the failure still exists after restarting the printer, please perform any print job.

  • Page 108: Common Troubleshooting

    11.3. Common Troubleshooting 11.3.1. Common Problems Problem Cause Solution Problems with the Printer The printer The cable between the computer and Disconnect and then reconnect the printer does not work the printer is not connected properly. cable. Error in specifying the print port. Check the Windows printer settings to The printer is offline and User Guide of ensure that the print job has been sent to...

  • Page 109: Image Defects

    Internal parts failure. quality and dry print media. • If the problem persists, please contact the customer service center. See the Three Note： Guarantees certificate for contact details. 11.3.2. Image Defects Problem Cause Solution • The print media does not meet the •...
  • Page 110 • Dirty toner cartridge • Clean or replace toner cartridge • Damaged inner parts of toner • Clean the mirror of the laser at the cartridge. back of the printer. • Dirty combining glass of inner laser of • Clean the feed path of printer. the machine.
  • Page 111 • Toner cartridge is improperly installed. • Install ink cartridge correctly. • Inner damage of toner cartridge. • It is suggested to replace the original • Abnormal internal charging of machine toner cartridge. or the toner cartridge is not charged. Whole page dark •...

  • Page 112: Menu Structure

    12. Menu Structure With the help of menu structure of this printer on the panel menu, you may know and set various functions. The steps of printing are as follows: 1. Press "Menu" to enter the menu setting interface. 2. Press "▲" or "▼" to select "Prt Info Rept". 3.

  • Page 113: Product Specifications

    • Some functions are not available depending on different printer models. If you have any questions, please contact the Customer Service. • These values are based on the initial data. For more information about the latest specifications, please visit: www.pantum.com. 13.1. Overview of the Specifications Product Size(W*D*H)
  • Page 114 Unique Identifier Trade Name: Pantum Model No.: L23*****/M11*****/M15*****/P3******(suffix *: A-Z, 0-9, hyphen or blank) Responsible Party – U.S. Contact Information Company Name: PANTUM (USA) CO.,LTD Office address:13875 Ramona Ave.,Chino, CA 91710 TEL: 626-965-6662 FCC Compliance Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This manual is also suitable for:

P3010 seriesP3300 seriesL2300 seriesL2350 seriesM118 seriesM15 series ... Show all

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