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Placing International Calls
If the country uses the North American Numbering Plan (country code
1 followed by a 3-digit area code), dial the number as you would a
domestic call (see above).
If the country uses another country code, dial 9, then 011, the country
code, city/area code, and number.
Place the call by:
Lifting the handset, pressing Dial, pressing speaker
pressing headset
Pressing an inactive line button .
International calling may be disabled for your organization. Your administrator
will let you know if you can place an international call.
Answering Calls
Answering a Single Call
Lift the handset, press Answer, speaker
the ringing line button .
If you do not answer an incoming call, it will go to your "no answer" condition,
usually voice mail.
Answering Multiple Calls (Call Waiting)
Press Answer. Your initial call will be placed on hold automatically; or
Press the ringing line button
button again or the Answer softkey to answer the call.
Switching Between Multiple Calls
To place a call on hold and resume another:
Press the line button
are shown on the display.
Press Resume or press the call's line button
You do not have to place a call on hold to act on another; just perform the action
you wish on the other call, and the active call will be placed on hold.
Answering Calls in Your Pickup Group
Press PickUp. A list of incoming calls for members of your Pickup
Group is shown, identified by the ringing phone's number.
Select. The caller ID of the calling party is shown.
Press PickUp to answer the call.
By default, any of your organization's M5 phones can be answered using Pickup.
However, your administrator may decide to exclude certain phones from
accessing this feature, or to create multiple Pickup Groups within the office.
10
; or
to view call details, then press the line
for the call you wish to resume. The call details
nging phone in your organization.
, or headset
; or press
a second time.
, or
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