Answering Calls; Placing A Call On Hold; Placing Multiple Calls - Cisco 8865 User Manual

Cisco 8865 Video MPP User Guide
Placing a Call
You can place a call in a number of ways:
1. Enter a number, then pick up the handset
2. Enter the number, then press the Call softkey
3. Using the hands-free speakerphone
Enter a number using the keypad
-
Press Speakerphone
-
4. Using the headset
Enter a number using the keypad
-
Press Headset
-

Answering Calls

You can answer a call either using the handset, headset, or speakerphone. To answer an incoming
call:
1. Lift the handset
Press the Answer softkey. or
-
Press the
-
2. If you are using the Headset
Ensure the Headset
-
Press the Answer softkey, or
-
3. Press the Speaker

Placing a Call on Hold

To place an active call on hold:
• Press the Hold button
To resume a held call:
•
Press

Placing Multiple Calls

It is possible to make multiple calls however, only one active call can be in progress at any time,
other calls are placed on hold.
To make a new call during an active call:
1. Press the Hold softkey or Hold
2. Press the New Call softkey
3. Dial the second number
Both calls will appear on the screen (Active Call
Cisco 8865 Video MPP User Guide
,
or
flashing Red line key
button is pressed
button
on the phone or the Hold softkey
on the phone or press the Resume softkey.
button (to place the original call on hold)
) (Held Call )
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23/06/20