Using Your Ip Phone; Using Keypad Shortcuts; Placing Or Answering Calls; Putting A Call On Hold - Cisco SPA 525G Quick Start Manual

Using your IP phone

Using keypad shortcuts

Use the keypad to enter the number of the menu or sub-menu item. For example, to reach the Call
History menu, press the Setup button and enter '2'. Menus and options may vary depending on the
phone system.

Placing or answering calls

To place or answer a call, do one of the following tasks:
• Pick up the receiver
• Press the speaker button
• Press the headset button
• Press a line button

Putting a call on hold

To put a call on hold, press the 'Hold' button. A series of beeps indicates the call is on hold.
To resume the call, press the 'Resume' soft key or the flashing red line button for the call. If you have
multiple calls, all calls are put on hold except the active call.

Ending a call

• If you are using the receiver, hang up
• If you are using the speakerphone, press the speaker button
• If you are using the headset, press the headset button
• Press the 'End Call' soft key, if available on your phone

Transferring calls

Step 1
During an active call, or a call on hold, press 'Transfer/Trnsfer'.
Step 2
Either enter the number to which you want to transfer the call or use the directory to choose
a number.
Step 3
Press 'Dial' (on some phone systems). The call is placed on hold and a new line is opened to
dial the number.
Step 4
To transfer the call without waiting for the other person to answer, press 'Transfer/Trnsfer'
after the call begins to ring and hang up. If you hang up before the second call rings, the
transfer fails and the first call is disconnected. If you misdial, press the line button again to
receive a dial tone.
Step 5
To transfer after speaking privately to the other person, press 'Transfer/ Trnsfer' at any time
during the conversation.
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