Color Printing And Copying Problems - Canon MP-C635 User Manual

Problem
Fonts do not print as
smoothly rounded
characters
Blurred or smudged ink

Color Printing and Copying Problems

Problem
Printer prints only in
black (you are printing
from an application that
supports color printing
but your output is
black ink only)
not be installed or may not to make sure the BC-21e Color
8-20 Troubleshooting
Cause
Bitmapped fonts designed
for dot matrix printers do
not print smoothly rounded
characters when used with
high resolution printers like
the MultiPASS.
Certain MS fonts, such as
MS Serif, will print jagged.
The print medium you are
using may not be supported
by the MultiPASS.
You may be printing on
the wrong side of the sheet.
Cause
The MultiPASS printer driver
may not be selected.
The printer driver may not be
selecting color.
The color BJ cartridge may
be working properly.
The print head unit may
need cleaning.
Solution
Make sure you installed an
outline font manager, such
®
as Adobe Type Manager or
that you are choosing a
®
TrueType font.
Choose another font.
Try a different paper type;
however, use only print media
specified in Appendix A,
Specifications (see page A-1).
Paper has a right side for
printing. If the print quality is
not as clear as you would like,
try turning the paper over and
printing on the other side.
Solution
Make sure the MultiPASS is
the default printer in your
application.
Check that you selected Full
Color in the Color dialog
(accessed by clicking the Color
button in the Print dialog).
Print the Nozzle Check pattern
BJ Cartridge is installed and
firing correctly.
If a BJ tank is empty, replace it.
Clean the print head (see
page 7-8).
Chapter 8