General Troubleshooting Procedures; General Printing Problems - Canon MP-C635 User Manual

General Troubleshooting Procedures

General Printing Problems

Most printing problems can be resolved by this general troubleshooting
procedure.
Step 1. Preview the Output
When printing your document, review your output using the Preview
option in the Print dialog. This option shows you the image sent to the
MultiPASS printer driver. It helps determine where output problems are
occurring.
Output problems displayed in the Preview window are usually problems
from the setup in the application from which you are printing. Problems
that appear only when you print are more likely to be problems with the
MultiPASS printer driver.
How can I make sure my application is printing properly?
The MultiPASS driver can print only what the application sends it.
Occasionally the application has trouble generating a print job.
Usually, application problems are memory related and allocating more
memory fixes the problem, especially when complicated pages or
graphic elements print incorrectly. To allocate more memory to an
application:
1. Quit the application if it is running. You cannot change the memory
allocation of an active application.
2. Find the application on your hard drive and click its icon to select it.
3. Select Get Info from the File menu.
4. Increase the memory allocated in the Preferred size field.
5. Close the Info window. The next time you run the application it will
use the new memory allocation.
If allocating more memory to an application does not clear up a
problem, select the Preview option in the Print dialog and examine the
output the application is generating.
8-6 Troubleshooting
Chapter 8