Copying Problems - Canon MP-C635 User Manual

Problem
The phone disconnects
while you are talking
on the line

Copying Problems

Problem
The MultiPASS will not
make a copy
MEMORY FULL
appears in the LCD
when you are making
multiple copies
8-28 Troubleshooting
Cause
The MultiPASS may not be
plugged in properly.
If the MultiPASS is in
Answer Machine Mode and
Silent Receive is enabled,
the unit will switch to fax
receive mode when it detects
a period of silence.
Cause
The MultiPASS may have a
BC-21e Color BJ Cartridge
installed, and its black BJ tank
may be empty.
The telephone may be off hook. Make sure the telephone is
The document may not be
loaded correctly.
The BJ cartridge is not
installed.
The MultiPASS may not be
be operating properly.
The MultiPASS's memory
is full.
Solution
Make sure the MultiPASS
is plugged in correctly.
Disable the Silent Receive
option on the Receive Fax
panel of the MultiPASS Fax
Setup Utility (see page 3-7).
Solution
Replace the empty BJ tank
(see page 7-16).
in its cradle.
Make sure a document is set
in the ADF and the LCD
displays
DOCUMENT READY
Make sure the operator panel
is closed.
Make sure the BJ cartridge is
installed correctly.
Try to print a document from
your computer.
Print out any faxes stored in
memory. Then print one copy
at a time.
.
Chapter 8