Faxing Problems - Canon MP-C635 User Manual

Problem
Envelopes do not load
(continued)

Faxing Problems

Problem
Cannot send a
document
Chapter 8
Cause
Envelopes may not match
specifications for this unit.
Cause
The MultiPASS may have
overheated.
The MultiPASS may not be
set for the type of telephone
line in use (pulse/tone).
The document may not
have been fed correctly
into the MultiPASS.
The one-touch or coded
speed dialing number you
used may not be registered
for the feature you want
to use.
The other party's fax may be
out of paper.
There may be other documents
being sent from memory.
The telephone line may not
be working properly.
The receiving fax machine may
not be a G3 fax machine.
Solution
Envelopes must be U.S.
Commercial number 10
(9.5 × 4.1 inches) or
European DL envelopes
(220 × 110 mm).
Solution
Unplug the unit and let it
cool for several minutes. Try
sending again.
If you have a pulse line, be
sure the MultiPASS is set
for pulse dialing.
Remove the document, stack
it, and feed it into the unit
correctly (see page 1-14).
Make sure the operator panel
is closed.
Check the one-touch or coded
speed dialing button and be
sure it is registered correctly.
Call the other party and ask
them to make sure paper is
installed.
Allow time for the current
document to finish sending.
Make sure there is a dial tone
when you lift the telephone.
If not, contact the local
telephone company.
Make sure the receiving fax
machine is compatible with
the MultiPASS (which is a G3
fax machine).
Troubleshooting 8-23