Lexmark MB3442adw User Manual page 178

Troubleshoot a problem
Action
Step 6
a
Make sure that the printer settings for texture and weight match
the paper being loaded.
From the home screen, touch Settings > Paper > Media
Configuration > Media Types.
Note: Rough paper textures and heavy paper weights may
print more slowly.
b
Print the document.
Is the printer printing slow?
Step 7
Remove held jobs.
Is the printer printing slow?
Step 8
a
Make sure that the printer is not overheating.
Notes:
•
Allow the printer to cool down after a long print job.
•
Observe the recommended ambient temperature for the
printer. For more information, see
for the printer" on page
b
Print the document.
Is the printer printing slow?
Job prints from the wrong tray or on the wrong paper
Action
Step 1
a
Check if you are printing on the correct paper.
b
Print the document.
Is the document printed on the correct paper?
Step 2
a
Depending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Note: You can also change the settings on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
b
Make sure that the settings match the paper loaded.
c
Print the document.
Is the document printed on the correct paper?
"Selecting a location
19.
Yes No
Go to step 7. The problem is
solved.
Go to step 8. The problem is
solved.
Contact customer The problem is
support. solved.
Yes No
Go to step 2. Load the correct
paper size and paper
type.
The problem is Go to step 3.
solved.
178