Lexmark MX431 Manuals

Manuals and User Guides for Lexmark MX431. We have 4 Lexmark MX431 manuals available for free PDF download: Service Manual, User Manual

Lexmark MX431 Service Manual

Lexmark MX431 Service Manual (430 pages)

Brand: Lexmark | Category: Printer Accessories | Size: 7 MB

Table of Contents

Product Information
2
Edition Notice
3
Table of Contents
4
Notices, Conventions, and Safety Information
11
Laser Notice
11
Avis Relatif à L'utilisation du Laser
11
Aviso de Láser
11
Laser-Hinweis
12
Conventions
13
Safety Information
14
Consignes de Sécurité
15
Información de Seguridad
16
Sicherheitshinweise
18
Change History
20
General Information
26
Printer Model Configurations
26
Supported Paper Sizes, Types, and Weights
28
Supported Paper Sizes
28
Supported Paper Types
31
Supported Paper Weights
32
Supported Fax
33
Finding the Printer Serial Number
34
Tools Required for Service
36
Diagnostics and Troubleshooting
37
Troubleshooting Precautions
37
Précautions de Dépannage
38
Precauciones Durante la Solución de Problemas
39
Vorsichtsmaßnahmen bei der Fehlerbehebung
40
Troubleshooting Overview
41
Performing the Initial Troubleshooting Check
41
Using Safe Mode
42
Securing the Printer
43
Resetting the Printer Without Admin Credentials
43
Using the Security Reset Jumper
44
Data Security Notice
46
Identifying Printer Memory
46
Erasing Printer Memory
46
Fixing Print Quality Issues
47
Gray Background or Toner Fog Check
47
Blank Page Check
50
Print Is too Dark Check
53
Print Is too Light Check
55
Paper Curl Check
58
Folded or Wrinkled Paper Check
60
Solid Black Pages Check
62
Skewed Print Check
65
Streaked Vertical Lines Appear on Prints During a Print Job Check
68
Streaked Vertical Lines Appear on Prints During a Copy Job Check
70
Horizontal Light Bands Check
73
Vertical Light Bands Check
75
Vertical Dark Bands Check
77
Vertical Dark Streaks with Print Missing Check
79
White Streaks and Voided Areas Check
81
Clipped Pages or Images Check
83
Incorrect Margins on Prints Check
85
Toner Rubs off Check
86
Toner Specks Appear on Prints During a Print Job Check
88
Toner Specks Appear on Prints During a Copy Job Check
90
Repeating Defects Check
92
Paper Jams
94
Paper Jam Messages
94
Sensor (Input): Paper Arrived too Early Jam Service Check
96
Sensor (Input): Paper Cleared too Early Jam Service Check
98
Sensor (Input): Paper Failed to Arrive Jam Service Check
100
Sensor (Input): Paper Failed to Clear Jam Service Check
102
Sensor (Input): Static Jam Service Check
105
Paper Jams
106
Paper Jam Messages
106
Sensor (Fuser Exit): Paper Failed to Arrive Jam Service Check
107
Sensor (Fuser Exit): Paper Cleared too Early Jam Service Check
110
Sensor (Fuser Exit): Paper Failed to Clear Jam Service Check
111
Sensor (Fuser Exit): Static Jam Service Check
113
Paper Jams
114
Paper Jam Messages
114
Sensor (Input): Paper (Duplex Job) Failed to Arrive Jam Service Check
116
Paper Jams
119
Paper Jam Messages
119
Paper Jams
120
Paper Jam Messages
120
ADF Jam Service Check
121
User Attendance Messages
125
Unsupported or Unresponsive Imaging Unit Service Check
128
Unsupported or Unresponsive Toner Cartridge Service Check
130
4Y User Attendance Messages
132
User Attendance Messages
132
Mismatched Supplies Error Service Check
135
Toner Cartridge Service Check
136
8Y User Attendance Messages
137
User Attendance Messages
137
Supplies Low Service Check
139
Printer Hardware Errors
141
Errors
141
Error Messages
141
Printhead Service Check
143
Errors
144
Error Messages
144
Fuser Service Check
146
Errors
148
Error Messages
148
LVPS Service Check
149
Errors
151
Error Messages
151
Motor (Main Drive) Service Check
152
Errors
153
Error Messages
153
Optional Tray Pick Drive Failure Service Check
154
6Yy Errors
156
Error Messages
156
Fuser Overheated Service Check
159
ADF Failure Service Check
160
Scanner Communication Error Service Check
163
84Y Errors
164
Error Messages
164
Scanner Communication Failure Service Check
165
Scanner Noise Service Check
169
Duplex Scan Error Service Check
171
Procedure before Starting the 9Yy Service Checks
174
Collecting the History Information from the SE Menu
174
Collecting the Firmware Logs (Fwdebug and Logs.tar.gz) from the SE Menu
174
Collecting the Settings from the Menu Settings Page
175
Collecting Information from the User
176
Errors
177
Error Messages
177
Error Service Check
178
Errors
183
Error Messages
183
Optional Tray Communication Error Service Check
186
Errors
188
Error Messages
188
NVRAM Mismatch Failure Service Check
189
Other Symptoms
191
Base Printer Symptoms
191
Tray Near Empty Service Check
192
False bin Full Error Service Check
194
Fax Symptoms
195
Fax Error Log Codes
196
Modem/Fax Card Service Check
203
Cannot Set up Etherfax
205
Cannot Send or Receive Faxes Using Etherfax
206
Fax Transmission Service Check
207
Fax Reception Service Check
211
Lost Connection to HTTPS Fax Server When Using Etherfax Service Check
215
Service Menus
217
Understanding the Printer Control Panel
217
Using the Control Panel
217
Understanding the Status of the Indicator Light
219
Diagnostics Menu
220
Entering the Diagnostics Menu
220
Reports
221
Device Settings
221
Installed Licenses
222
Advanced Print Quality Samples
223
Format Fax Storage
224
Event Log
225
Display Log
225
Print Log
226
Print Log Summary
227
Mark Log
228
Input Tray Quick Print
229
Output bin Quick Feed
230
Printer Setup
231
Printed Page Count (Mono)
231
Permanent Page Count
232
Enable Edge-To-Edge (Printing)
233
Enable Edge-To-Edge (Copy)
234
Processor ID
235
Serial Number
236
Model Name
237
Engine Setting [X]
238
EP Setup
239
Printer Diagnostics & Adjustments
240
Sensor Tests
240
Motor Tests
241
Registration Adjust
242
Margin Offset
243
Universal Override
244
Scanner Diagnostics
245
Motor Tests
245
Sensor Test
246
Feed Test
247
Scanner Calibration Reset
248
Controller Calibration
249
Config Menu
250
Entering the Configuration Menu
250
Config Menu
251
Service Engineer (SE) Menu
256
Entering the SE Menu
256
General SE Menu
257
Network SE Menu
258
Scanner SE Menu
260
Fax SE Menu
261
EWS SE Menu
263
Entering Invalid Engine Mode
264
Entering Recovery Mode
265
For LED Display
265
For 2-Line Display
265
For 2.4-, 4.3-, 7-, and 10-Inch Displays with Number Pads
265
For 2.8-, 4.3-, 7-, and 10-Inch Displays Without Number Pads
266
Parts Removal
267
Removal Precautions
267
Précautions de Retrait
268
Precauciones Durante la Extracción
268
Vorsichtsmaßnahmen bei der Demontage
269
Handling ESD-Sensitive Parts
271
Critical Information for Controller Board or Control Panel Replacement
272
Restoring the Printer Configuration
274
Updating the Printer Firmware
277
Using a Flash Drive
277
Using a Network Computer
277
Using a USB Cable Connection
278
Ribbon Cable Connectors
279
Low Insertion Force (LIF) Connector
279
Adjustments
281
Adjusting the Fax Volume
281
Removal Procedures
282
Left Side Removals
283
Left Cover Removal
283
Main Drive Gears Removal
285
Imaging Unit Coupling Removal
292
Pick Roller Clutch Removal
293
Left Front Door Link Removal
295
Left Paper Tray Guide Removal
297
Right Side Removals
298
Right Cover Removal
298
Controller Board Removal
301
LVPS Removal
305
HVPS Removal
307
Right Paper Tray Guide Removal
311
Sensor (MPF Paper Present) Removal
315
Right Front Door Link Removal
317
MPF Solenoid Cable Removal
318
Main Fan Removal
320
Speaker Removal
322
Interlock Switch Removal
323
Front Removals
324
Control Panel Removal
324
Upper Front Cover Removal
326
Front Door Removal
327
Transfer Roller Removal
328
MPF Pick Roller Removal
329
Pick Separator Roller Removal
331
Sensor (Input) Removal
332
Important Information before Installing the Duplex Shaft Bushing
334
Rear Removals
335
Rear Door Removal
335
Fuser Removal
337
Top Removals
339
Printhead Removal
339
Redrive Removal
342
Bin Full Sensor Actuator Removal
344
Bottom Removals
347
Duplex Guide Removal
347
ADF and Scanner Removals
349
ADF Cover Removal
349
ADF Tray Removal
350
ADF Separator Pad Removal
351
ADF and Scanner Removal
352
Scanner Pivot Arm Removal
358
Component Locations
361
Printer Configuration
361
Controller Board Connectors
362
Maintenance
370
Cleaning Printer Parts
370
Cleaning the Printer
370
Cleaning the Scanner
372
Parts Catalog
375
Legend
375
Covers
376
Control Panel
378
Electronics
380
Gears
384
Paper Path
386
550-Sheet Optional Tray
388
ADF and Scanner
390
Miscellaneous
393
Printer Specifications
395
Power Consumption
395
Product Power Consumption
395
Sleep Mode
396
Hibernate Mode
397
Off Mode
398
Total Energy Usage
399
Applicability of Regulation (EU) 2019/2015 and (EU) 2019/2020
400
Selecting a Location for the Printer
401
Noise Emission Levels
403
Temperature Information
404
Theory of Operation
405
POR Sequence
405
Print Cycle Operation
406
Print Engine Layout
406
Print Cycle
407
Flowchart
407
Charge
408
Expose
409
Develop
410
Transfer
411
Clean
412
Fuse
413
Printer Operation
414
Printer Sections
414
Printer Paper Path
416
Simplex Print Job
416
Duplex Print Job
417
Printer Paper Path Sensors
419
Main Drive
421
Tray Drive
423
ADF Theory
424
ADF Paper Path
424
Index
425

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Lexmark MX431 User Manual

Lexmark MX431 User Manual (212 pages)

Brand: Lexmark | Category: All in One Printer | Size: 14 MB

Table of Contents

Table of Contents
2
Safety Information

6
- Conventions
  6
- Product Statements
  6
Learn about the Printer

9
- Finding Information about the Printer
  9
- Printer Configuration
  11
- Using the Control Panel
  11
- Product View
  11
- Customizing the Home Screen
  12
- Changing the Language of the Keyboard on the Display
  12
- Understanding the Status of the Indicator Light
  12
- Selecting Paper
  13
  - Unacceptable Paper
    14
  - Selecting Preprinted Forms and Letterhead
    14
  - Storing Paper
    14
  - Supported Paper Sizes
    15
  - Supported Paper Types
    17
  - Supported Paper Weights
    18
Set Up, Install, and Configure

19
Secure the Printer

37
Use Printer Menus

56
- Menu Map
  56
- Device
  57
  - Preferences
    57
  - Eco-Mode
    58
  - Remote Operator Panel
    59
  - Notiifications
    59
  - Power Management
    61
  - Information Sent to Lexmark
    62
  - Restore Factory Defaults
    62
  - Maintenance
    63
  - Conﬁg Menu
    63
  - Out of Service Erase
    66
  - Visible Home Screen Icons
    67
  - About this Printer
    67
  - Layout
    68
- Print
  68
  - Setup
    69
  - Quality
    70
  - Pdf
    70
  - Postscript
    70
  - Pcl
    71
  - Image
    72
- Paper
  73
  - Tray Conﬁguration
    73
  - Media Conﬁguration
    74
  - Universal Setup
    74
  - Custom Scan Sizes
    75
  - Media Types
    75
  - Copy Defaults
    76
  - Fax Defaults
    77
  - Fax Mode
    77
  - Advanced Imaging
    77
  - Admin Controls
    77
  - Fax Setup
    78
  - General Fax Settings
    78
  - Fax Send Settings
    79
  - Fax Receive Settings
    81
  - Fax Log Settings
    83
  - Speaker Settings
    84
  - E‑Mail Setup
    84
  - E‑Mail Defaults
    86
  - FTP Defaults
    88
- USB Drive
  90
  - Flash Drive Scan
    90
  - Flash Drive Print
    92
- Network/Ports
  94
  - Network Overview
    94
  - Wireless
    95
  - Ethernet
    97
  - Tcp/Ip
    99
  - Snmp
    100
  - Ipsec
    101
  - 802.1X
    102
  - LPD Conﬁguration
    103
  - HTTP/FTP Settings
    103
  - Usb
    104
  - Restrict External Network Access
    105
  - Google Cloud Print
    105
  - Wi‑Fi Direct Menu
    105
- Security
  107
  - Login Methods
    107
  - Public Menu
    107
  - Certificate Management
    108
  - Schedule USB Devices
    108
  - Local Accounts
    108
  - Login Restrictions
    109
  - Conﬁdential Print Setup
    109
  - Erase Temporary Data Files
    110
  - Miscellaneous
    110
- Cloud Connector
  111
- Reports
  111
- Troubleshooting
  112
Maintain the Printer

113
- Checking the Status of Parts and Supplies
  113
- Configuring Supply Notifications
  113
- Setting up E-Mail Alerts
  113
- Viewing Reports
  113
- Ordering a Toner Cartridge
  114
- Ordering Parts and Supplies
  114
- Replacing Parts and Supplies
  116
  - Replacing the Toner Cartridge
    116
  - Replacing the Imaging Unit
    119
  - Replacing the Tray
    122
  - Replacing the Pick Roller Assembly
    122
  - Replacing the Tray Separator Roller
    126
  - Replacing the ADF Separator Pad
    127
- Cleaning Printer Parts
  129
  - Resetting the Supply Usage Counters
    129
  - Cleaning the Printer
    129
  - Cleaning the Scanner
    130
- Saving Energy and Paper
  131
  - Conﬁguring the Power Save Mode Settings
    131
  - Sleep Mode
    131
  - Hibernate Mode
    131
- Moving the Printer to Another Location
  132
  - Adjusting the Brightness of the Printer Display
    132
  - Conserving Supplies
    132
- Shipping the Printer
  133
- The Printer Is Not Responding
  134
Troubleshoot a Problem

134
- Enabling the USB Port
  135
  - Unable to Read Flash Drive
    135
  - Cannot Open Embedded Web Server
    136
- Network Connection Problems
  136
- Issues with Supplies
  137
  - Replace Cartridge, Printer Region Mismatch
    137
  - Avoiding Jams
    138
- Clearing Jams
  138
  - Identifying Jam Locations
    140
  - Paper Jam in the Automatic Document Feeder
    141
  - Paper Jam in the Standard bin
    141
  - Paper Jam in the Multipurpose Feeder
    142
  - Paper Jam in Trays
    145
  - Paper Jam in the Duplex Unit
    148
  - Paper Jam in the Rear Door
    150
  - Collated Printing Does Not Work
    153
  - Envelope Seals When Printing
    153
- Paper Feed Problems
  153
  - Paper Frequently Jams
    154
  - Tray Linking Does Not Work
    154
  - Jammed Pages Are Not Reprinted
    155
  - Print Jobs Do Not Print
    155
- Printing Problems
  155
  - Conﬁdential and Other Held Documents Do Not Print
    156
  - Job Prints from the Wrong Tray or on the Wrong Paper
    157
  - Slow Printing
    158
  - Print Quality Is Poor
    160
  - Print Quality Problems
    160
  - Blank or White Pages
    161
  - Dark Print
    163
  - Fine Lines Are Not Printed Correctly
    164
  - Folded or Wrinkled Paper
    165
  - Gray Background
    166
  - Incorrect Margins
    168
  - Light Print
    168
  - Mottled Print and Dots
    170
  - Paper Curl
    171
  - Print Crooked or Skewed
    173
  - Solid Black Pages
    174
  - Text or Images Cut off
    175
  - Horizontal Light Bands
    176
  - Toner Easily Rubs off
    176
  - Vertical Light Bands
    177
  - Vertical White Lines
    178
  - Vertical Dark Bands
    179
  - Vertical Dark Lines or Streaks
    180
  - Vertical Dark Streaks with Print Missing
    181
  - Repeating Defects
    182
  - Caller ID Is Not Shown
    183
  - Cannot Send or Receive Faxes
    183
- Faxing Problems
  183
  - Can Receive but Not Send Faxes
    185
  - Can Send but Not Receive Faxes
    185
  - Cannot Scan from a Computer
    186
  - Poor Fax Print Quality
    186
- Scanning Problems
  186
  - Partial Copies of Document or Photo
    187
  - Scan Job was Not Successful
    187
  - Poor Copy Quality
    188
  - Scanner Does Not Close
    188
  - Vertical Dark Streaks on Output When Scanning from the ADF
    188
  - Adjusting Scanner Registration
    189
  - Scanner Does Not Respond
    189
  - Scanning Takes too Long or Freezes the Computer
    189
  - Adjusting ADF Registration
    190
- Contacting Customer Support
  190
Recycle and Dispose

191
- Recycling Lexmark Products
  191
- Recycling Lexmark Packaging
  191
- Product Information
  192
Notices

192
- Noise Emission Levels
  193
- Temperature Information
  195
- Laser Notice
  195
- Product Power Consumption
  196
- Off Mode
  197
Index

206

Lexmark MX431 User Manual

Lexmark MX431 User Manual (238 pages)

Brand: Lexmark | Category: All in One Printer | Size: 15 MB

Table of Contents

Table of Contents
2
Safety Information

6
- Conventions
  6
- Product Statements
  6
Learn about the Printer

9
Set Up, Install, and Configure

19
Secure the Printer

50
Print

52
Copy

58
- Using the Automatic Document Feeder and Scanner Glass
  58
- Making Copies
  58
- Copying Photos
  58
- Copying on Letterhead
  59
- Copying on both Sides of the Paper
  59
- Reducing or Enlarging Copies
  59
- Copying Multiple Pages Onto a Single Sheet
  59
- Collating Copies
  59
- Copying Cards
  60
- Creating a Copy Shortcut
  60
E-Mail

61
Fax

63
- Using the Automatic Document Feeder and Scanner Glass
  63
- Sending a Fax
  63
- Scheduling a Fax
  64
- Creating a Fax Destination Shortcut
  64
- Changing the Fax Resolution
  64
- Adjusting the Fax Darkness
  64
- Printing a Fax Log
  65
- Blocking Junk Faxes
  65
- Holding Faxes
  65
- Forwarding a Fax
  65
Scan

67
Use Printer Menus

71
- Menu Map
  71
- Device
  72
- Print
  82
- Paper
  88
- Copy
  90
- Fax
  92
- E-Mail
  102
- Ftp
  105
- USB Drive
  107
- Network/Ports
  110
- Security
  123
- Cloud Connector
  127
- Reports
  127
- Troubleshooting
  128
Maintain the Printer

129
- Checking the Status of Parts and Supplies
  129
- Configuring Supply Notifications
  129
- Setting up E-Mail Alerts
  129
- Viewing Reports
  129
- Ordering Parts and Supplies
  130
- Replacing Parts and Supplies
  132
- Cleaning Printer Parts
  145
- Saving Energy and Paper
  150
- Moving the Printer to Another Location
  151
- Shipping the Printer
  152
Troubleshoot a Problem

153
- Print Quality Problems
  153
- Printing Problems
  154
- The Printer Is Not Responding
  180
- Unable to Read Flash Drive
  181
- Enabling the USB Port
  181
- Network Connection Problems
  182
- Issues with Supplies
  184
- Clearing Jams
  185
- Paper Feed Problems
  200
- E-Mailing Problems
  202
- Faxing Problems
  203
- Scanning Problems
  208
- Contacting Customer Support
  215
Recycle and Dispose

216
- Recycling Lexmark Products
  216
- Recycling Lexmark Packaging
  216
Notices

217
Index

233

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Lexmark MX431 User Manual

Lexmark MX431 User Manual (237 pages)

Brand: Lexmark | Category: All in One Printer | Size: 15 MB

Table of Contents

Table of Contents
2
Safety Information

6
- Conventions
  6
- Product Statements
  6
Learn about the Printer

9
Set Up, Install, and Configure

19
Secure the Printer

50
Print

52
Copy

58
- Using the Automatic Document Feeder and Scanner Glass
  58
- Making Copies
  58
- Copying Photos
  58
- Copying on Letterhead
  59
- Copying on both Sides of the Paper
  59
- Reducing or Enlarging Copies
  59
- Copying Multiple Pages Onto a Single Sheet
  59
- Collating Copies
  59
- Copying Cards
  60
- Creating a Copy Shortcut
  60
E-Mail

61
Fax

63
- Using the Automatic Document Feeder and Scanner Glass
  63
- Sending a Fax
  63
- Scheduling a Fax
  64
- Creating a Fax Destination Shortcut
  64
- Changing the Fax Resolution
  64
- Adjusting the Fax Darkness
  64
- Printing a Fax Log
  65
- Blocking Junk Faxes
  65
- Holding Faxes
  65
- Forwarding a Fax
  65
Scan

67
Use Printer Menus

71
- Menu Map
  71
- Device
  72
- Print
  82
- Paper
  88
- Copy
  90
- Fax
  92
- E-Mail
  102
- Ftp
  105
- USB Drive
  107
- Network/Ports
  110
- Security
  123
- Cloud Connector
  127
- Reports
  127
- Troubleshooting
  128
Maintain the Printer

129
- Checking the Status of Parts and Supplies
  129
- Configuring Supply Notifications
  129
- Setting up E-Mail Alerts
  129
- Viewing Reports
  129
- Ordering Parts and Supplies
  130
- Replacing Parts and Supplies
  132
- Cleaning Printer Parts
  145
- Saving Energy and Paper
  150
- Moving the Printer to Another Location
  151
- Shipping the Printer
  152
Troubleshoot a Problem

153
- Print Quality Problems
  153
- Printing Problems
  154
- The Printer Is Not Responding
  180
- Unable to Read Flash Drive
  181
- Enabling the USB Port
  181
- Network Connection Problems
  182
- Issues with Supplies
  184
- Clearing Jams
  185
- Paper Feed Problems
  200
- E-Mailing Problems
  202
- Faxing Problems
  203
- Scanning Problems
  208
- Contacting Customer Support
  215
Recycle and Dispose

216
- Recycling Lexmark Products
  216
- Recycling Lexmark Packaging
  216
Notices

217
Index

232

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