Lexmark MB3442adw User Manual page 165

Troubleshoot a problem
Action
Step 2
a
Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the setting matches the paper loaded.
•
You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
b
Print the document.
Is the paper curled?
Step 3
Print on the other side of the paper.
a
Remove paper, flip it over, and then reload paper.
b
Print the document.
Is the paper curled?
Step 4
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b
Print the document.
Is the paper curled?
Print crooked or skewed
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
navigate through the settings.
Yes No
Go to step 3. The problem is
solved.
Go to step 4. The problem is
solved.
Contact customer The problem is
support. solved.
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