Emerson NetSure-48 VDC Power System Installation Instructions Manual page 59

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NetSure
-48 VDC Power System
Installation Instructions, IM582127000100 (Revision A, January 9, 2017)
NetPerform™ Optimization Services
At Emerson Network Power, we understand the importance of reliable equipment – it's critical to both your business and your bottom
line. That is why we offer a wide array of services to meet all of your network infrastructure needs.
Customer Service (Pre-Shipment)
Email
CustomerService.ESNA@Emerson.com
Phone
1.800.800.1280 option 1
Customer Support Center (Post-Shipment)
Email
ESNACustomerSupportCenter@Emerson.com
Phone
1.956.661.6867
Account Management
Email
AccountManagement.ESNA@Emerson.com
Phone
1.800.800.1280 option 2
Spare Parts
DCpower.Spares@Emerson.com
Email
OSP.Spares@Emerson.com
Phone
1.800.800.1280 option 5
DC Power Depot Repair
Email
DCpower.Repair@Emerson.com
Phone
1.800.800.1280 option 6
Technical Support
DCpower.TAC@Emerson.com
Email
OSP.TAC@Emerson.com
Phone
1.800.800.5260
Email
DCpowerReps.ESNA@Emerson.com
Phone
1.440.240.0639
[1]
Contact Account Management for custom-configurations.
[2]
Contact Spare Parts for parts and accessories.
Spec. No: 582127000100, 582127000103
Model No: 7100
Pricing and availability
, purchase orders, expediting requests
[1,2]
and order tracking. Ask for your company's dedicated Customer Service
Associate.
After an order has shipped, contact our Customer Support Center
with related questions, concerns or claims.
Provides quotes and bid responses for custom configured
systems and outside plant enclosures for customers and channel partners
(Reps, VARs & Distributors).
Pricing and purchase orders for spare parts, including but not limited to
breakers, cables, fuses, rectifier fans, misc. breaker and fuse panels,
enclosure fans, doors and switches, etc.
Creates and processes RMAs for depot repair and refurbishment.
Determines repair and refurbishment lead times and pricing based on
warranties/contractual agreements. Provides repair shipping information
and status.
Answers technical product and system questions; determines status of
warranties and contractual agreements for repair.
Provide quotes and bid responses for application specific configured DC
power systems for Liebert DC power sales reps.
[51]
[2]
DC power
Document Code: IM582127000100
Revision A, January 9, 2017

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