3D Systems ZPrinter 350 User Manual
  1. Manuals
  2. Brands
  3. 3D Systems Manuals
  4. 3d printer
  5. ZPrinter 350
  6. User manual

3D Systems ZPrinter 350 User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

10/31/12
®
ZPrinter
®
ZPrinter
User Manual
Part Number 95035
Rev. A
350
450
All Rights Reserved

Advertisement

Table of Contents
loading

Summary of Contents for 3D Systems ZPrinter 350

  • Page 1 ® ZPrinter ® ZPrinter User Manual Part Number 95035 Rev. A 10/31/12 All Rights Reserved...
  • Page 2 3D Systems' Equipment, and use of the Equipment, may be subject to limitations imposed under patents licensed to or owned by 3D Systems, and is to be used solely for the fabrication of appearance models and prototypes using new 3D Systems-supplied consumables from 3D Systems or its authorized distributors in the original packaging.
  • Page 3 ® ® ZPrinter 350 / ZPrinter 450 User Manual WARRANTIES INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY OTHER OBLIGATIONS OR LIABILITIES WHETHER IN CONTRACT, WARRANTY, NEGLIGENCE OR OTHERWISE. THE COMPANY IS NOT LIA- BLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR INCIDENTAL DAM- AGES INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS OR BUSINESS INTERRUPTION ARISING OUT OF THE USE OR INABILITY TO USE PRODUCTS OR SER-...

  • Page 4: Table Of Contents

    ZPrinter ® ZPrinter User Manual TABLE OF CONTENTS 1 ZPrinter 350 and ZPrinter 450 Overview ........1 1.1 Key Features .................... 1 1.2 Specifications.................... 2 1.3 Computer/System Requirements.............. 3 1.4 How 3D Printing Works................4 1.5 Important Terms ..................5 1.6 ZPrinter 350/450 Components..............
  • Page 5 6.5 Clean The Spreader Roller ............... 55 6.6 Upgrading The Firmware ................56 6.7 Printer Storage Preparation ..............57 7 Troubleshooting the ZPrinter 350/450 ........58 7.1 Try This First..................... 59 7.2 Problems Powering Up ................60 7.3 Print Head Errors/Weak Parts ..............61 3dscentral.3dsystems.com...
  • Page 6 7.10.2 Binder Cartridge is Full But ZPrint Indicates Empty......72 7.11 Error Codes and Messages Background Details........73 7.12 Additional Information ................74 7.12.1 Materials ..................74 7.12.2 Service.................... 74 7.13 Calling for Service................... 75 7.14 Contact 3D Systems ................75 3dscentral.3dsystems.com All Rights Reserved 10/31/12...

  • Page 7: Zprinter 350 And Zprinter 450 Overview

    • Section 1.9, ’Where To Go For More Information’ 1.1 Key Features The ZPrinter 350 and ZPrinter 450 are our convenient, automated mid-range 3D printers. We’ve built in the features customers most asked for: • 300 x 450 DPI Resolution yielding excellent surface finish and resolution •...

  • Page 8: Specifications

    ® ® ZPrinter 350 / ZPrinter 450 User Manual ZPrinter 350 and ZPrinter 450 Overview 1.2 Specifications Printer Dimensions and Type • With top cover closed: 48” wide x 31” deep x 55” high. (122cm wide x 79cm deep x 140cm high) •...

  • Page 9: Computer/System Requirements

    ® ® 150 Powder with zb 63 Binder High Performance Composite 3D Systems is always evaluating new materials for use with your printer. For the latest information check the Materials section of our Web site: 3dscentral.3dsystems.com. Print Head HP11 (clear)

  • Page 10: How 3D Printing Works

    ® ® ZPrinter 350 / ZPrinter 450 User Manual ZPrinter 350 and ZPrinter 450 Overview 1.4 How 3D Printing Works ® The 3D Printing System is based on the Massachusetts Institute of Technology's patented 3DP Technol- ogy (3D Printing). The 3D Printing process requires: •...

  • Page 11: Important Terms

    350 / ZPrinter 450 User Manual ZPrinter 350 and ZPrinter 450 Overview After the bulk of the powder removed, the part is moved from the Build Bed to the integrated Fine Powder Removal Chamber where any remaining powder is cleaned off the part.
  • Page 12 ZPrinter 350 and ZPrinter 450 Overview Print Head - There is one HP11 Print Head for the ZPrinter 350. When a new HP11 print head is installed, the printer runs an automatic purge cycle to clean the print head of its ink and to prepare it for dispensing binder.

  • Page 13: Zprinter 350/450 Components

    This manual applies to all ZPrinter 350 and ZPrinter 450 systems. Older units are called “Type 1” or “Type 2” and the newest versions are called “Type 3”. The Types are nearly identical, and any differences are called out in the pictures that follow.

  • Page 14: Build Chamber Interior

    ® ® ZPrinter 350 / ZPrinter 450 User Manual ZPrinter 350 and ZPrinter 450 Overview 1.6.2 Build Chamber Interior Number Component Binder Cartridge Debris Separator Vacuum Hose Service Station Deck Fast Axis Assembly Build Bed Front Overflow Parking Caps (ZPrinter 450 Type 1 and 2 only)

  • Page 15: Fine Powder Removal Chamber Interior

    ® ® ZPrinter 350 / ZPrinter 450 User Manual ZPrinter 350 and ZPrinter 450 Overview 1.6.3 Fine Powder Removal Chamber Interior Number Component Air Wand Air Hose Perforated Floor 3dscentral.3dsystems.com All Rights Reserved 10/31/12...

  • Page 16: Zprinter 350/450 Rear View

    ® ® ZPrinter 350 / ZPrinter 450 User Manual ZPrinter 350 and ZPrinter 450 Overview 1.6.4 ZPrinter 350/450 Rear View Number Component Upper Rear Panel (Single-piece Rear Panel on Type 3) Lower Rear Panel (Not present on Type 3) Nameplate (Serial Number)

  • Page 17: Zprinter 350/450 Rear View - Connections

    ® ® ZPrinter 350 / ZPrinter 450 User Manual ZPrinter 350 and ZPrinter 450 Overview 1.6.5 ZPrinter 350/450 Rear View - Connections Type 1 Type 3 Number Component Power Switch Power Cord Connection Network Cable Connection (Ethernet/RJ-45) Electronics Box (E-Box)

  • Page 18: Service Station

    ® ® ZPrinter 350 / ZPrinter 450 User Manual ZPrinter 350 and ZPrinter 450 Overview 1.6.6 Service Station Number Component Cover Wick Squeegees Fill Cap (Cleaning Solution) Front Overflow 3dscentral.3dsystems.com All Rights Reserved 10/31/12...

  • Page 19: Carriage And Print Head

    ® ® ZPrinter 350 / ZPrinter 450 User Manual ZPrinter 350 and ZPrinter 450 Overview 1.6.7 Carriage and Print Head Number Component Cover Print Head (HP 11) Carriage Plug (ZPrinter 350) Print Head (HP 57) (ZPrinter 450 Printhead Tubing 3dscentral.3dsystems.com...

  • Page 20: Pogo Pins And Septum

    ® ® ZPrinter 350 / ZPrinter 450 User Manual ZPrinter 350 and ZPrinter 450 Overview 1.6.8 Pogo Pins and Septum Number Component 1, 3 Pogo Pins Septum 3dscentral.3dsystems.com All Rights Reserved 10/31/12...

  • Page 21: Lcd Display And Control Knob (Control Panel)

    ® ® ZPrinter 350 / ZPrinter 450 User Manual ZPrinter 350 and ZPrinter 450 Overview 1.6.9 LCD Display And Control Knob (Control Panel) Number Component LCD Display Control Knob 1.6.10 Control Knob Operations Push the Control Knob once to: •...

  • Page 22: Lcd Menu Overview - Zprinter 350

    ® ® ZPrinter 350 / ZPrinter 450 User Manual ZPrinter 350 and ZPrinter 450 Overview 1.7 LCD Menu Overview - ZPrinter 350 Main Menu Printhead Submenu Build Chamber Submenu VACUUM & DEPOWDER MAIN MENU > MAIN MENU > PREP BUILD CHAMBER...

  • Page 23: Setup And Print The Build

    This section will briefly introduce you to using ZPrint to get your part ready to build. Then it will show you how to get your ZPrinter 350/450 ready and actually print your part. For all the details on using ZPrint, refer to the ZPrint User Manual.

  • Page 24: Parts Containing An Opening Or Hollow Area

    ® ® ZPrinter 350 / ZPrinter 450 User Manual Setup And Print The Build There are three important characteristics to 3D printing that will help you print the best parts for your intended purposes. • Part Placement = Printing Speed. The ZPrint Software automatically positions parts in the Build Bed for maximum build speed by placing parts with the smallest dimension in the Z-Axis.

  • Page 25: Parts Containing Cylindrical Features

    ® ® ZPrinter 350 / ZPrinter 450 User Manual Setup And Print The Build 2.2.3 Parts Containing Cylindrical Features Cylindrical features will be more accurate when the cylindrical axis is parallel to the Z-Axis. 2.2.4 Parts Containing Overhangs For delicate parts and parts with overhangs, create a Fixture, or create a Fixture for the area of the part that needs support.

  • Page 26: Zprint Main Window

    ® ® ZPrinter 350 / ZPrinter 450 User Manual Setup And Print The Build 2. In the Open dialog, select a file to print, or browse to a file on your computer. Click the Open button, or double click on a file to open it in ZPrint. 3.

  • Page 27: Check The Default Settings

    ® ® ZPrinter 350 / ZPrinter 450 User Manual Setup And Print The Build 2.4 Check The Default Settings Before you start your build, check the settings for both the printer and the powder. 2.4.1 Printer Settings 1. Select Settings > Printer Settings to display the Default Printer Settings dialog. 2.

  • Page 28: Powder Settings

    ® ® ZPrinter 350 / ZPrinter 450 User Manual Setup And Print The Build 4. The Default Printer Settings dialog reopens showing your new default settings. To save your set- tings, click the Save As Default button. You can change these settings at any time by repeating Steps 1 - 4.

  • Page 29: Check For Errors Or A Collision

    Select Printer button to locate an Online printer via a Network connection. 3. Bleed Compensation is checked (On) by default. For most ZPrinter 350/450 users, the Bleed Com- pensation setting should not be unchecked (Off) except in a couple of special situations: 3dscentral.3dsystems.com...

  • Page 30: Prepare The Build Area

    ® ® ZPrinter 350 / ZPrinter 450 User Manual Setup And Print The Build • If you are building a part for visualization purposes only, uncheck Bleed Compensation so the part will build with slightly thicker dimensions for added strength. •...
  • Page 31 ZPrinter 350 / ZPrinter 450 User Manual Setup And Print The Build ZPrinter 350 ZPrinter 450 2. Choose your options for the build in the Print Job Options section of the Printer Status dialog. • Preheat Build - Warms up the build chamber before printing (ZPrinter 450 only).

  • Page 32: Dry The Part

    ® ® ZPrinter 350 / ZPrinter 450 User Manual Setup And Print The Build 2.9 Dry The Part When your part is finished printing, the printer runs a drying cycle. A timer on the LCD menu will count down the time remaining to dry the part. Drying the part gives it added strength, so you should not handle parts before they have adequately dried.

  • Page 33: Depowder The Part

    ® ® ZPrinter 350 / ZPrinter 450 User Manual Setup And Print The Build 2.10 Depowder the Part Your part prints and dries in the Build Bed surrounded by unused powder. You will need to remove unused powder from the Build Bed after the drying cycle is finished. Depowdering is done in two stages: gross depowdering, which removes the powder around the part in the Build Bed;...

  • Page 34: Fine Powder Removal

    ® ® ZPrinter 350 / ZPrinter 450 User Manual Setup And Print The Build 2.11.1 Fine Powder Removal After the bulk of the powder is removed from the Build Bed, gently pick up the part and place it in the Fine Powder Removal Chamber where you clean the part of any remaining powder with the Air Wand.

  • Page 35: Next Step: Cleaning The Printer

    ® ® ZPrinter 350 / ZPrinter 450 User Manual Setup And Print The Build Refer to the Color Quality Best Practices document for complete information. 2.12 Next Step: Cleaning the Printer Right now - after depowdering and before post-processing - while the part continues to dry, take a few min- utes and clean the printer.

  • Page 36: Routine Cleaning

    ® ® ZPrinter 350 / ZPrinter 450 User Manual Routine Cleaning 3 Routine Cleaning This chapter describes the routine cleaning you should complete after every build. This will prepare the printer for the next build and keep the printer running smoothly. These tasks take only a few minutes to per- form but make a huge difference in how well your printer runs.

  • Page 37: Empty The Debris Separator

    ® ® ZPrinter 350 / ZPrinter 450 User Manual Routine Cleaning you continue to vacuum powder into the feeder, the LCD will display FEEDER POWDER LIMIT and the vacuum will be disabled. When you are finished, return the hose to its holder. Important: Never vacuum up water or other fluids - it will clog the vacuum system.

  • Page 38: Clean The Fast Axis Rails And Carriage

    ® ® ZPrinter 350 / ZPrinter 450 User Manual Routine Cleaning 3.3 Clean The Fast Axis Rails and Carriage Keeping the Fast Axis Rails and Carriage clean will keep the Carriage moving smoothly and thus optimize printing accuracy. 1. Open the printer top cover and pull the fast axis forward until it stops. 2.

  • Page 39: Clean The Service Station

    ® ® ZPrinter 350 / ZPrinter 450 User Manual Routine Cleaning 3.4 Clean The Service Station The function of the Service Station is to clean the print head during printing. Clean the Service Station after every build to remove residue buildup and ensure the print head is kept clean. Before you begin: •...

  • Page 40: Example - Clean Service Station

    ® ® ZPrinter 350 / ZPrinter 450 User Manual Routine Cleaning 3.4.2 Example - Clean Service Station 3.4.3 Cleaning Procedure 1. Place paper towels around the Service Station, and between the Service Station and the Build Bed. 2. Cover the front overflow with paper towels. 3.

  • Page 41: Clean The Parking Caps

    3.5 Clean the Parking Caps On older ZPrinter 450 units (Type 1 and Type 2) there were Parking Caps which covered the print heads when the printer was not printing. The Parking Caps are not present on ZPrinter 350 and ZPrinter 450 Type 3.
  • Page 42 ® ® ZPrinter 350 / ZPrinter 450 User Manual Routine Cleaning 1. Lift the Parking Cap cover to a horizontal position and place a dry paper towel underneath. 2. Squirt the distilled water onto the cover to clean the Parking Caps. Do not squirt water into the powder. 3.

  • Page 43: Post-Processing

    ® ® ZPrinter 350 / ZPrinter 450 User Manual Post-Processing 4 Post-Processing This section describes how to post-process your part to give it both strength and enhanced color. You have a variety of choices in post-processing methods, including salt water, Z-Max epoxy, and Z-Bond instant infiltrant.

  • Page 44: Post-Processing Using The Dipping Method

    450 User Manual Post-Processing 3D Systems also offers a Z-Bond Dipping Kit. This Kit contains all the supplies needed for post-process- ing. The Kit provides a convenient and cost-effective way to get started quickly. Please visit our Web site for more information or to purchase your supplies: 3dscentral.3dsystems.com.
  • Page 45 ® ® ZPrinter 350 / ZPrinter 450 User Manual Post-Processing 7. Move the part frequently for the first few minutes. This prevents pooling of Z-Bond under the part and the part adhering to the paper. 8. Let the part dry and cool at least 30 minutes before handling further. 3dscentral.3dsystems.com All Rights Reserved 10/31/12...

  • Page 46: Additional Operations

    5.2 The Printer Status Dialog The Printer Status dialog in ZPrint keeps you appraised of everything your ZPrinter 350 / ZPrinter 450 needs to start your print job. The two examples below show what appears when the printer is ready to print, and when it’s not ready.

  • Page 47: Ready To Print

    ® ® ZPrinter 350 / ZPrinter 450 User Manual Additional Operations 5.2.1 Ready to Print In the examples above, the Printer Status dialog shows the printer is ready for printing. Notice that each item shows OK except for HP11 print head, which needs to be replaced soon. In both cases the Print button is enabled.

  • Page 48: Not Ready To Print

    ® ® ZPrinter 350 / ZPrinter 450 User Manual Additional Operations 5.2.2 Not Ready to Print If there are not enough materials to complete the job, or the printer is not properly prepared, a mes- sage appears similar to the examples in red above. When any one of these messages appears, the Print button is disabled.

  • Page 49: Change Print Head(S)

    ® ® ZPrinter 350 / ZPrinter 450 User Manual Additional Operations 5.3 Change Print Head(s) If the Printer Status dialog indicates a print head needs changing, follow the steps below. 1. Open the printer top cover. 2. On the printer’s LCD menu, select PRINT HEAD then CHANGE PRINT HEAD...
  • Page 50 ® ® ZPrinter 350 / ZPrinter 450 User Manual Additional Operations 6. Get an alcohol swab (included with your Startup Kit). Snap it to break the glass inside, and squeeze the tube to saturate the swab 7. Wipe off all the pogo pins for (both) printhead(s) (inside the carriage) with the alcohol swab. Use addi- tional swabs if needed.
  • Page 51 ® ® ZPrinter 350 / ZPrinter 450 User Manual Additional Operations 8. Wet a paper towel with distilled water and wipe the underside of the Carriage. Keep wiping until the towel picks up no more debris or ink. 9. Dry with a clean paper towel. 10.
  • Page 52 ® ® ZPrinter 350 / ZPrinter 450 User Manual Additional Operations 11. Insert the new printhead(s). Press down firmly on the top of the printhead, at the same side as the pogo pins, to securely fit the printhead into its slot. 12.

  • Page 53: Add Binder

    ® ® ZPrinter 350 / ZPrinter 450 User Manual Additional Operations 5.4 Add Binder If there is not enough binder in the cartridge, ZPrint displays BINDER LOW in the Printer Status dialog. Important: Do not add binder unless you are prompted to in the ZPrint Printer Status dialog. To add binder, follow the steps below.

  • Page 54: Add Powder

    ® ® ZPrinter 350 / ZPrinter 450 User Manual Additional Operations 5.5 Add Powder ZPrint evaluates the geometry of the part to determine if there is enough powder in the Feeder to complete the build. If there is not enough powder, ZPrint displays ADD POWDER in the Printer Status dialog.

  • Page 55: Add Wash Fluid

    ® ® ZPrinter 350 / ZPrinter 450 User Manual Additional Operations TIP: To check that powder is getting into the Feeder, look at the Debris Separator. You should see powder moving through the window when the vacuum is running. The vacuum automatically shuts off when the Feeder becomes full. See below. NOTE - When the feeder is full, it has enough powder to complete a build that uses the entire ”...

  • Page 56: Replace The Waste Tray

    ® ® ZPrinter 350 / ZPrinter 450 User Manual Additional Operations 4. Replace the cap and close the Service Station cover. 5. Reset the Maintenance Counter in ZPrint. See the ZPrint Software Manual for details on how to do this. 5.7 Replace the Waste Tray If the Waste Tray is Full, ZPrint displays EMPTY WASTE TRAY...

  • Page 57: Printer Maintenance

    ® ® ZPrinter 350 / ZPrinter 450 User Manual Printer Maintenance 6 Printer Maintenance This chapter details how to perform maintenance on your printer and how to prepare your printer for stor- age if you will not be running it for extended periods. Most of these procedures are only performed when you are prompted to in the ZPrint Maintenance dialog.

  • Page 58: Piston Screw Lubrication

    ® ® ZPrinter 350 / ZPrinter 450 User Manual Printer Maintenance 3. Slide the Carriage back and forth to distribute the grease evenly over the Top Rail. 4. Clean the excess grease off the Top Rail and Carriage. 5. Reset the Maintenance Counter in ZPrint. Number Component Fast Axis Grease Fitting...
  • Page 59 ® ® ZPrinter 350 / ZPrinter 450 User Manual Printer Maintenance 6. Wipe the Piston Screw clean of old grease, dust, etc. Number Component Piston Screw 7. Squirt grease onto a paper towel and spread the grease up and down the Piston Screw to evenly dis- tribute it over the entire length of the screw.

  • Page 60: Slow Axis Bearing Lubrication

    ® ® ZPrinter 350 / ZPrinter 450 User Manual Printer Maintenance 6.4 Slow Axis Bearing Lubrication Frequency: When prompted in ZPrint, or when you receive an Error 2303-0. 1. Locate the round plastic cover on the Deck to the left of the Build Bed and close to the Service Station. 2.

  • Page 61: Clean The Spreader Roller

    ® ® ZPrinter 350 / ZPrinter 450 User Manual Printer Maintenance 6.5 Clean The Spreader Roller Frequency: On a regular schedule, depending on your usage. Or, whenever the printer has problems related to the surface finish of horizontal surfaces. 1. On the LCD, select then .

  • Page 62: Upgrading The Firmware

    • Double-click on the file. The new firmware will upload to your printer. This may take a few minutes. Note - Do not turn off power to the ZPrinter 350 / ZPrinter 450 during this time. 3dscentral.3dsystems.com All Rights Reserved...

  • Page 63: Printer Storage Preparation

    6.7 Printer Storage Preparation The ZPrinter 350/450 should never be turned off so it can automatically service the print head and exercise the moving components during idle times. If the printer will be unused for an extended period (several weeks or even months), some extra care is required to be sure your printer is ready to go when it is reactivated.

  • Page 64: Troubleshooting The Zprinter 350/450

    7 Troubleshooting the ZPrinter 350/450 If you should encounter any problems with your ZPrinter 350/450, the steps below will help you trouble- shoot the problem and, in most cases, correct it yourself. If you need to call service, we’ve provided a list of the information to have ready for your Service Provider.

  • Page 65: Try This First

    ® ZPrinter 350 / ZPrinter 450 User Manual Troubleshooting the ZPrinter 350/450 7.1 Try This First Before calling for service, follow these steps: 1. Clean the machine thoroughly! This includes all parts of the deck, service station, axis rails, pulley teeth, and pogo pins. Remove any debris build up at the ends of travel, on the axis rail and even on the axis rail supports.

  • Page 66: Problems Powering Up

    ® ® ZPrinter 350 / ZPrinter 450 User Manual Troubleshooting the ZPrinter 350/450 7.2 Problems Powering Up If your printer does not power up normally, use the flowchart below to isolate the problem. 3dscentral.3dsystems.com All Rights Reserved 10/31/12...

  • Page 67: Print Head Errors/Weak Parts

    ® ZPrinter 350 / ZPrinter 450 User Manual Troubleshooting the ZPrinter 350/450 7.3 Print Head Errors/Weak Parts This section covers two types of problems, which share a common set of solutions. • Weak parts that break too easily when handled.

  • Page 68: Troubleshoot Print Head/Weak Parts

    ® ZPrinter 350 / ZPrinter 450 User Manual Troubleshooting the ZPrinter 350/450 7.3.2 Troubleshoot Print Head/Weak Parts If your printer is reporting print head errors, or is building parts that break too easily, follow the flowchart below. Also see Section 7.8, ’Part Quality Issues Streaky/Striped Parts, Delamination, Weak Parts’.

  • Page 69: Motion Errors/Fast Axis

    ZPrinter 350 / ZPrinter 450 User Manual Troubleshooting the ZPrinter 350/450 7.4 Motion Errors/Fast Axis There are a number of Error Codes the printer may report that all relate to the Fast Axis, and that all share a common set of solutions.

  • Page 70: Troubleshoot Fast Axis

    ® ZPrinter 350 / ZPrinter 450 User Manual Troubleshooting the ZPrinter 350/450 7.4.1 Troubleshoot Fast Axis If your printer is reporting Fast Axis errors, follow the flowchart below. How to do it To perform the cleaning and lubrication called for in the flowchart, see: •...

  • Page 71: Motion Errors/Slow Axis

    ZPrinter 350 / ZPrinter 450 User Manual Troubleshooting the ZPrinter 350/450 7.5 Motion Errors/Slow Axis There are a number of Error Codes the printer may report that all relate to the Slow Axis, and that all share a common set of solutions.

  • Page 72: Troubleshoot Slow Axis

    ® ® ZPrinter 350 / ZPrinter 450 User Manual Troubleshooting the ZPrinter 350/450 7.5.1 Troubleshoot Slow Axis If your printer is reporting Slow Axis errors, follow the flowchart below. 3dscentral.3dsystems.com All Rights Reserved 10/31/12...

  • Page 73: Network Errors/Cannot Connect To Printer

    ® ® ZPrinter 350 / ZPrinter 450 User Manual Troubleshooting the ZPrinter 350/450 7.6 Network Errors/Cannot Connect to Printer If you have trouble connecting to your printer over the network, follow the troubleshooting flowchart below. 3dscentral.3dsystems.com All Rights Reserved 10/31/12...

  • Page 74: Network Errors/Packet Timeout

    ® ZPrinter 350 / ZPrinter 450 User Manual Troubleshooting the ZPrinter 350/450 7.7 Network Errors/Packet Timeout Explanation: The Packet Time Out error is a result of lost or impaired communication between the printer and the PC. A Packet Time Out error may also occur if the file is too large and the PC cannot transfer the file data fast enough.

  • Page 75: Part Quality Issues Streaky/Striped Parts, Delamination, Weak Parts

    ® ZPrinter 350 / ZPrinter 450 User Manual Troubleshooting the ZPrinter 350/450 7.8 Part Quality Issues Streaky/Striped Parts, Delamination, Weak Parts Explanation: In a color print job, streaky or striped parts are easy to identify (see photo below). The streaks or stripes are caused either by powder buildup on the print head, a failed print head, or an electri- cal issue within the printer.

  • Page 76: Part Quality Issues Bad Surface Finish

    ZPrinter 350 / ZPrinter 450 User Manual Troubleshooting the ZPrinter 350/450 7.9 Part Quality Issues Bad Surface Finish The problems behind bad surface finish on parts will be different depending on whether the rough surface is in the vertical plane or the horizontal plane.

  • Page 77: Miscellaneous Problems

    ® ® ZPrinter 350 / ZPrinter 450 User Manual Troubleshooting the ZPrinter 350/450 Solution - Print Head Troubleshoot using Section 7.3, ’Print Head Errors/Weak Parts’. Solution - Motion Problems • Clean the Fast Axis Rails. See Section 3.3, ’Clean The Fast Axis Rails and Carriage’.

  • Page 78: Binder Cartridge Is Full But Zprint Indicates Empty

    ® ® ZPrinter 350 / ZPrinter 450 User Manual Troubleshooting the ZPrinter 350/450 • Power Cycling • Turn the printer power off. • Wait a full 60 seconds for the motors, valves, etc. to completely reset. • Turn the printer power back on.

  • Page 79: Error Codes And Messages Background Details

    The ZPrinter 350/450 will prompt you when the print heads have reached their maximum life and require changing. Change the print head according to the instructions in this manual. When an HP 11 print head is changed, the ZPrinter 350/450 will run an auto- matic purge cycle. Error 2303 (0)

  • Page 80: Additional Information

    ® ZPrinter 350 / ZPrinter 450 User Manual Troubleshooting the ZPrinter 350/450 ERROR CODE Error 1905 Explanation: This error is caused by a layer that is too large for the printer’s buffer. The printer is unable to process the layer and reports the error.

  • Page 81: Calling For Service

    EXACT Error Code/ Description of Problem Also look at the back of the printer, near where the power cord attaches. If you have a ZPrinter 350/450 Type 3, LED 3 there will be 4 diagnostic LEDs. Record the pattern of which LEDs LED 2 are illuminated and which are not, and report this to Service.
  • Page 82 Error 3011, 63, , 65 Collision Detection, Fixtures, 23 Error 3013, 63, , 65 Collision, Detection - Fixtures, 23 Error 40800, 61, , 73 Components, ZPrinter 350, 7 Error 40801, 61 Consumables, Definition, 5 Error 40802, 61 Control Knob, Operations, 15...
  • Page 83 ® ® ZPrinter 350 / ZPrinter 450 User Manual Index ers, 23 Parts With Overhangs, 19 Parts, Cylindrical, 19 Piston Screw, Lubrication, 52 Platform, Definition, 5 Gantry, Definition, 5 Pogo Pins, Definition, 5 Powder Removal, Automatic, 27 Powder Removal, Fine, 28 How 3D Printing Works, 4 Powder Screen, Definition, 6 Powder Settings, Defaults, 22...
  • Page 84 ® ® ZPrinter 350 / ZPrinter 450 User Manual Index Service Station, Definition, 6 Settings, Check Build, 23 Settings, Powder, 22 Setup And Print, 17 Slice View, 23 Slice view, 23 Slow Axis Bearing, Lubrication, 54 Specifications, 2 Speed, Build, 2 Speed, Printing, 17 Storage Preparation, Printer, 57 Strength, 17...

This manual is also suitable for:

Zprinter 450

Table of Contents