Troubleshooting - Eaton XV-102 Operating Instructions Manual

7 Maintenance and service

7.4 Troubleshooting

7.4
60
Troubleshooting
Fault and possible cause
Device does not start (boot).
Power supply interface does not have any
power.
While the device is starting (booting), the following
message appears:
«<50> Touch is dirty or defect»
(only appears if GALILEO is installed)
Resistive touch is not correctly calibrated.
The threaded pins for mounting the device
have been tightened too much.
Device is faulty.
Display remains or becomes dark.
Backlight is switched off.
Backlight is faulty.
Touch does not react or does not react correctly to
touch operation.
Resistive touch is not correctly calibrated.
Touch is deactivated.
The icon appears in the taskbar.
Incorrect operation of the operating elements
on the display.
The threaded pins for mounting the device have
been tightened too much.
Device is faulty.
Tab. 25 Troubleshooting
XV-102 Micro Panel MN04802004Z-EN—February 2013 www.eaton.com
www.comoso.com
Corrective action
Check the power supply cable.
Start (boot) the device.
Calibrate touch
( Document «MN05010007Z-EN System
Description Windows CE»).
Loosen the threaded pins (observe max.
torque, Chapter 5.4.1, 47).
Send in your device for repair.
Check the function in the visualization software.
Send in your device for repair.
Start (boot) the device.
Calibrate touch
( Document «MN05010007Z-EN System
Description Windows CE»).
Start (boot) the device.
Activate touch
( Document «MN05010007Z-EN System
Description Windows CE»).
Remove all objects from the area of the display.
Loosen the threaded pins (observe max.
torque, Chapter 5.4.1, 47).
Send in your device for repair.