Warranty Coverage And Exclusions - Mercury 10 FOURSTROKE Installation Operation Maintenance Warranty Manual

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Warranty Coverage and Exclusions

The purpose of this section is to help eliminate some of the more common
misunderstandings regarding warranty coverage. The following information
explains some of the types of services that are not covered by warranty. The
provisions set forth following have been incorporated by reference into the
Three Year Limited Warranty Against Corrosion Failure, the International
Limited Outboard Warranty, and the United States and Canada Limited
Outboard Warranty.
Keep in mind that warranty covers repairs that are needed within the warranty
period because of defects in material and workmanship. Installation errors,
accidents, normal wear, and a variety of other causes that affect the product
are not covered.
Warranty is limited to defects in material or workmanship, but only when the
consumer sale is made in the country to which distribution is authorized by us.
Should you have any questions concerning warranty coverage, contact your
authorized dealer. They will be pleased to answer any questions that you may
have.
GENERAL EXCLUSIONS FROM WARRANTY
1. Minor adjustments and tune‑ups, including checking, cleaning, or
adjusting spark plugs, ignition components, carburetor settings, filters,
belts, controls, and checking lubrication made in connection with normal
services.
2. Factory installed jet drive units ‑ Specific parts excluded from the warranty
are: the jet drive impeller and jet drive liner damaged by impact or wear,
and water damaged driveshaft bearings as a result of improper
maintenance.
3. Damage caused by neglect, lack of maintenance, accident, abnormal
operation, or improper installation or service.
4. Haul‑out, launch, towing charges, removal and/or replacement of boat
partitions or material because of boat design for necessary access to the
product, all related transportation charges and/or travel time, etc.
Reasonable access must be provided to the product for warranty service.
Customer must deliver product to an authorized dealer.
5. Additional service work requested by customer other than that necessary
to satisfy the warranty obligation.
6. Labor performed by other than an authorized dealer may be covered only
under the following circumstances: when performed on emergency basis
(providing there are no authorized dealers in the area who can perform
the work required or have no facilities to haul‑out, etc., and prior factory
approval has been given to have the work performed at this facility).
7. All incidental and/or consequential damages (storage charges, telephone
or rental charges of any type, inconvenience or loss of time or income)
are the owner's responsibility.
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WARRANTY INFORMATION
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