RESTRICTED USE ONLY
Resolving the Card Surface Debris problems
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step
Procedure
1
Review the following information.
Symptom: Prints have spots (white or colored voids) and/or dust on them
(See sample image below).
Printer Error State: None
LCD Error Display: None
Driver Monitor Error Display: None
2
Ensure the cards are clean and stored in a dust-free environment. Do not use
cards with embedded contaminants in the surface.
3
Clean the inside of the Printer. See
4
Clean the Cleaning Roller. See
DTC300/DTC300M Card Printer/Encoder User Guide (Rev. 2.2)
Cleaning the Printer's
Cleaning the Card Feed and Cleaning
Fargo Electronics, Inc.
Interior.
Rollers.
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