Page 1 HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) • HDP5000 single-side • HDP5000 dual-side • HDP5000 single-side (with single-side lamination) • HDP5000 dual-side (with single-side lamination) • HDP5000 single-side (with dual-side lamination) • HDP5000 dual-side (with dual-side lamination) Part Number: L000950...
Page 2 RESTRICTED USE ONLY Fargo Electronics, Inc. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3), property of Fargo Electronics, Incorporated Copyright © 2007 by Fargo Electronics, Incorporated. All rights reserved. Printed in the United States of America. Exclusive permission is granted to authorized resellers of Fargo products to reproduce and distribute this copyrighted document to authorized Fargo customers.
Page 3: Table Of Contents
Inserting the Card Cleaning Roller ___________________________________________________ 3-12 Loading the Overlaminate _________________________________________________________ 3-15 Loading the Blank Cards __________________________________________________________ 3-18 Connecting Power to HDP5000 Printer and Lamination Module ___________________________ 3-20 Printer Driver Installation Procedures ___________________________________________________ 3-23 HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 4 Section 4: Accessory Procedures _____________________________________________ 4-1 Safety Messages (review carefully)______________________________________________________ 4-1 Using the Security Lock Slot on the HDP5000 _____________________________________________ 4-2 Using the Security Lock Slot on the HDP5000 (continued)_________________________________ 4-3 Using the Security Lock Slot on the HDP5000 (continued)_________________________________ 4-3...
Page 5 Accessing the Ethernet Status LEDs ____________________________________________________ 6-47 Reviewing the HDP5000 LED Table _________________________________________________ 6-47 Upgrading the Main Firmware with the Fargo Workbench Printer Utility _______________________ 6-48 Restoring the Factory Settings for Ethernet ______________________________________________ 6-50 Resetting the HDP5000 settings _____________________________________________________ 6-50...
Page 6 Reviewing the Magnetic Track Options _______________________________________________ 8-68 Using the Magnetic Track Options___________________________________________________ 8-70 Using the Character Size buttons ____________________________________________________ 8-72 Using the ASCII Offset dropdown list ________________________________________________ 8-73 Using the Bit Density dropdown list__________________________________________________ 8-74 HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 7 Using the Mag Top of Form Option __________________________________________________ 9-19 Using the Print Flip Angle Option ___________________________________________________ 9-21 Using the Print Flip Level Option ___________________________________________________ 9-21 Using the Encoder Flip Angle Option ________________________________________________ 9-21 Setting the Printhead Resistance_____________________________________________________ 9-21 HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 8 Contacting Fargo Technical Support____________________________________________________ 14-1 Reading the Serial Numbers on a Fargo Printer ___________________________________________ 14-2 Finding out when a Fargo Card Printer was manufactured ________________________________ 14-2 Reviewing Example No. 1: Serial Number A1280224 ___________________________________ 14-2 Section 15: Reviewing Spare Parts Lists ______________________________________ 15-1 Reviewing Spare Parts List for HDP5000 and HDP5000-LC ______________________________ 15-1 HDP5000 High Definition Card Printer/Encoder User Guide (Rev.
Page 9 RESTRICTED USE ONLY Fargo Electronics, Inc. Section 16: Glossary of Terms ______________________________________________ 16-1 Section 17: Index_________________________________________________________ 17-1 HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 10: Section 1: Printer Overview
Section 1: Printer Overview How to use the guide The HDP5000 High Definition Card Printer/Encoder User Guide is designed to provide installers and technicians with quick, efficient lookup of related procedures, components and terms. The Guide can be used effectively either in soft or hard copy, depending on the preference of the installer or technician.
Page 11: Safety Messages (Review Carefully)
• To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 12: Hdp5000 Process Flow (In Table Format)
The Transfer Film reverses for one panel onto supply (reverses until the Print Film Sensor senses 1 mark on the Film). The Transfer Film reverses for one panel onto supply (reverses until the Print Film Sensor senses 1 mark on the Film). HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 13: Reviewing The Hdp5000 Sequence Of Operations
All stop. (Note: The Film Ribbon Encoder is active during this step.) The Headlift Motor engages, moving the Printhead down until Headlift Sensor is activated. All stop. The Fan turns ON as required to keep head cool. Continued on the next page HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 14 Hopper (based on steps from a known from Flipper Card Position Sensor). All stop. The Heater is maintained at a set temperature by the RTD when the Printer is ON. The cooling fan is ON when the Printhead is ON or hot. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 15: Reviewing The Lamination Module Boot-Up Sequence
The Lamination Ribbon Motor activates. (Note: The RFID determine the presence of a roll of lamination.) The Card Sensor checks for the presence of a card and ejects it if found. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 16: Reviewing The Lamination Module Sequence Of Operations
The Card Feed Motor and the Lamination Drive Motor activate for the length of the card. The Lam Roller Lift Motor cycles until the Lam Roller Lift Sensor detects the roller is up. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 17: Section 2: Specifications
• To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 18: Introduction
Sided Card Cartridge) Printer/Enco der) HDP5000 CR-80 Optional Optional Included (Dual-Sided (100 per Card Cartridge) Printer/Enco der) HDP5000- CR-80 Optional Included Included LC (Dual- (100 per Sided Card Cartridge) Printer/Enco der) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 19: Reviewing The Hdp5000 Package
Unpacking Instructions • Software Installation CD (includes Printer Driver) • Cleaning Roller • One (1) power supply with Printer; one (1) power supply with Laminator (if purchased) Reviewing the HDP5000 (front) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 20: Reviewing The Hdp5000 Card Printer
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the HDP5000 Card Printer Display - HDP5000 Printer with attached Output Hopper HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 21: Regulatory Compliances
Emissions CE, FCC, CRC c1374, EN 55022 Class A, FCC Class A, EN 55024: Standards 1998, EN 61000-3-2 and EN 61000-3-3. Safety Standards UL IEC 60950-1 (2001), CSA C22.2 No. 60950-1-03. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 22: Fcc Rules
User will be required to correct the interference at his own expense. Reference Safety Messages in this document. Environmental Protection (China-RoHS) Environmental Protection Use Period is based on the product being used in an office environment. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 23: Technical Specifications
Card Capacity 200 card Output Hopper capacity (.030" / .762mm) Includes Reject Hopper capability when connected to the Flipper Module with available storage on the Output Tray or the Lamination Module HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 24 Standard sizes) • CR-80: This selection is the default form size for the HDP5000. This will print a 3.370 in. L x 2.125 in. W (85.6mm L x 54mm W) image including a .04 over-bleed on each of the 4 sides.
Page 25 • Print Length default = 3.704, upper limit = 3.704, lower limit = 3.000, cannot be null Changing back to CR-80 resets to CR-80 defaults. Custom Card Size in inches (HDP5000 Printer Driver > Card tab) Custom Card Size in mm (HDP5000 Printer Driver > Card tab) Card Size (inches...
Page 26 Technical Specifications (continued) Term Description Colors (dpi) 300 dpi (11.8 dots/mm) • HDP5000: 11.50"H x 12.25"W x 9.25"D / 292mmH x 313mmW x Dimensions 235mmD • HDP5000 + Dual-Sided Module: 11.50"H x 17.50"W x 9.25"D / 292mmH x 445mmW x 235mmD •...
Page 27 To maximize printed card quality and durability, Printhead life and Printer/Encoder reliability, use only Fargo Certified Supplies, Fargo warranties are void, where not prohibited by law, when non-Fargo Certified Supplies are used. HDP Film Options • Clear, 1,500 prints •...
Page 28 (Note: This product is intended to be supplied by a Listed Power Unit marked "Class 2" and rated for 24 V dc, 3.75 to 5 A.) Print Area Over-the-edge on CR-80 cards. Printing Method HDP™ Dye-Sublimation / Resin Thermal Transfer HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 2-12...
Page 29 Process time is dependent on the size of the file, the CPU, amount of RAM and the amount of available resources at the time of the print. Resolution 300 dpi (11.8 dots/mm) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 2-13...
Page 30 Windows® 2000 / XP / Server 2003 Supply 50 Hz / 60 Hz Frequency Supply Voltage 100-240 VAC, 3.8A (HDP5000 and HDP5000-LC) Supported HDP5000: Printers/Models • Ethernet • HDP5000 with Card Lamination Module: • Ethernet • HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 2-14...
Page 31 • HDP5000: 16 lbs. / 7.3 kg Weight • HDP5000 + Dual-Sided Module: 22 lbs. / 10 kg • HDP5000 + Single-Sided Lam Module: 28 lbs. / 12.7 kg • HDP5000 + Dual-Sided Module + Dual-Sided Lam Module: 36 lbs. / 16.4 kg HDP5000 High Definition Card Printer/Encoder User Guide (Rev.
Page 32: Functional Specifications
InTM. This produces the image in the surface of the card. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 2-16...
Page 33: Printer Components: Resin Thermal Transfer To Usb Interface Port
Roller this Roller after every 1000+ cards or as needed.) Power Port Connect to the included power supply. USB Interface Connect to the Windows PC USB cable, LAN Connector. Port HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 2-17...
Page 34: Printer Components: Lcd And Softkey Control Pad
Rollers in the indicated direction. (Note: This is helpful when cleaning the Printer or if clearing jammed media.) • All rollers will move even if the Lam cover is not opened. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 2-18...
Page 35 Printer will always finish its current task before pausing. When the Printer is paused, the Pause softkey button will change to Resume. Press Resume to continue Printer operation. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 2-19...
Page 36: Printer Components: Print Ribbons
Ribbon Panels found on each Ribbon. This letter code is as follows: = Dye-Sublimation Yellow Panel = Dye-Sublimation Magenta Panel = Dye-Sublimation Cyan Panel = Resin Black Panel = Heat Seal Panel HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 2-20...
Page 37: Printer Components: Blank Cards
Some types of Proximity cards, for example, have an uneven surface which will inhibit consistent color transfer. Likewise, some smart card chips are raised slightly above the cards surface, which also results in poor color transfer. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 2-21...
Page 38 UltraCard stock has a PVC core and offers medium card durability. • Recommended: UltraCard III stock has a 40% polyester core and offers high durability. Both types of UltraCards produce printed images with a glossy, photo- quality finish. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 2-22...
Page 39: Printer Components: Card Input And Output Hoppers
Reject hopper functionality when connected to the Flipper Module. The storage is available on the output tray or the Lamination Module. Reject Hopper Shown in the upper left of the image below. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 2-23...
Page 40: Printer Unit: Reviewing The Card Lamination Module
Select Printer models support the attachment of an optional Card Lamination Module. This Module can be ordered pre-installed on your Printer from the factory or can be ordered separately as a field upgradeable Module. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 2-24...
Page 41: Printer Components: Transfer Roller
Printer’s power supply serves to reset the Transfer Roller to its default temperature. The temperature setting within the Printer Driver, however, will stay the same until it is changed.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 2-25...
Page 42: Reviewing The Overlaminates
To maximize Printer life, reliability, printed card quality and durability, you must use only Fargo Certified Supplies. For this reason, the Fargo warranty is void, where not prohibited by law, if you use non-Fargo Certified Supplies. To order additional materials, please contact the authorized reseller.
Page 43: Reviewing The Cr-80 Patch Size
(Note: Custom holographic-type overlaminates are also available with specific designs, patterns, logos and security features.) Please contact the authorized reseller for more information about custom Overlaminates. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 2-27...
Page 44: Section 3: Installation Procedures
• To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 45: Introduction
RESTRICTED USE ONLY Fargo Electronics, Inc. Introduction The following guide will walk you through the installation of the Fargo HDP5000 Driver. Time Requirement This software installation process will require approximately 2 to 6 minutes (depending on the speed of your PC).
Page 46 RESTRICTED USE ONLY Fargo Electronics, Inc. Unpacking the Printer (continued) Display A – See the HDP5000 Printer Installation Guide HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 47 RESTRICTED USE ONLY Fargo Electronics, Inc. Unpacking the Printer Display B – See the HDP5000 Printer Installation Guide HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 48: Choosing A Good Location
Leave the unit turned OFF in a warm, dry room for several hours before using. This will allow the moisture to evaporate. Caution: For safety purposes, Ethernet is not intended for a direct connection outside of the building. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 49: Printer Loading Procedures
To maximize Printer life, reliability, printed card quality and durability, you must use only Fargo Certified Supplies. • For this reason, your Fargo warranty is void, where not prohibited by law, if you use non- Fargo Certified Supplies. Step Procedure Load the Print Ribbon into the Print Ribbon Cartridge until the Rolls click.
Page 50 RESTRICTED USE ONLY Fargo Electronics, Inc. Loading the Print Ribbon (continued) Step Procedure Tighten the Print Ribbon. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 51 RESTRICTED USE ONLY Fargo Electronics, Inc. Loading the Print Ribbon (continued) Step Procedure Insert the Print Ribbon Cartridge into the Printer until it clicks. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 52: Loading The Clear Hdp Transfer Film
RESTRICTED USE ONLY Fargo Electronics, Inc. Loading the Clear HDP Transfer Film Step Procedure Load the HDP Film into the HDP Film Cartridge until the rolls click. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 53 RESTRICTED USE ONLY Fargo Electronics, Inc. Loading the Clear HDP Transfer Film (continued) Step Procedure Tighten the HDP Film. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 3-10...
Page 54 RESTRICTED USE ONLY Fargo Electronics, Inc. Loading the Clear HDP Transfer Film (continued) Step Procedure Insert the HDP Film Cartridge into the Printer until it clicks. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 3-11...
Page 55: Inserting The Card Cleaning Roller
Inserting the Card Cleaning Roller Step Procedure Remove the Card Cleaning Roller from the Print Ribbon packaging and insert the Cleaning Roller onto the black spindle from the supply pack. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 3-12...
Page 56 RESTRICTED USE ONLY Fargo Electronics, Inc. Inserting the Card Cleaning Roller (continued) Step Procedure Remove the protective sleeve from the Card Cleaning Roller. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 3-13...
Page 57 RESTRICTED USE ONLY Fargo Electronics, Inc. Inserting the Card Cleaning Roller (continued) Step Procedure Insert the Card Cleaning Roller into the card input area. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 3-14...
Page 58: Loading The Overlaminate
Overlaminate material is the same. Refer to the following steps to load either type of overlaminate into the Printer. Step Procedure Remove the overlaminate from its packaging. Load the Lamination Rolls into the Cartridges until they click. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 3-15...
Page 59 RESTRICTED USE ONLY Fargo Electronics, Inc. Loading the Overlaminate (continued) Step Procedure Tighten the Lamination Rolls. Insert the Overlaminate Cartridges into the Lamination Module until they click. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 3-16...
Page 60 RESTRICTED USE ONLY Fargo Electronics, Inc. Loading the Overlaminate (continued) Step Procedure Close the Lamination Module Front Cover. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 3-17...
Page 61: Loading The Blank Cards
Important: The front of the card must face DOWN. The back of the card or the magnetic stripe on the card must face UP. The Smart Chip is loaded on the bottom. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 3-18...
Page 62 RESTRICTED USE ONLY Fargo Electronics, Inc. Loading the Blank Cards (continued) Step Procedure Place the Card Input Cartridge onto the Printer until it clicks. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 3-19...
Page 63: Connecting Power To Hdp5000 Printer And Lamination Module
Connecting Power to HDP5000 Printer and Lamination Module Caution: Do not remove the red Warning sticker across the USB connection. Do not plug in the USB cable until prompted to do so during the installation of the HDP5000 Printer Driver. See the Installing the Printer Driver on Windows XP and Windows 2000 procedure.
Page 64 RESTRICTED USE ONLY Fargo Electronics, Inc. Connecting Power to HDP5000 Printer and Lamination Module (continued) Display B - Connecting the other end of the AC power cable to a Surge Protector. See both notes below. Note No. 1: Instead of connecting the AC power cable directly into an AC outlet, it is recommended that a Surge Protector be used to protect against power surges.
Page 65 RESTRICTED USE ONLY Fargo Electronics, Inc. Connecting Power to HDP5000 Printer and Lamination Module (continued) Display C - Connecting the plug from the power supply to the Printer, as shown below. Display D - Connecting the plug from the power supply to the Lamination Module, as shown below.
Page 66: Printer Driver Installation Procedures
(Note: If the CD does not automatically open, use “My Computer” or “Windows Explorer” to view the contents of the CD. Then, double-click on the Setup.exe file listed on the CD.) See the next page. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 3-23...
Page 67 RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the HDP5000 Printer Driver (continued) Step Procedure Click on the Next button to continue with the installation. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 3-24...
Page 68 Installing the HDP5000 Printer Driver (continued) Step Procedure a. Read the License Agreement. Select the I accept the terms of the license agreement option. b. Click on the Next button to continue with the installation. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 3-25...
Page 69 Fargo Electronics, Inc. Installing the HDP5000 Printer Driver (continued) Step Procedure a. Select Local to install a USB Printer. b. Select Network and enter an IP Address for the Printer. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 3-26...
Page 70 RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the HDP5000 Printer Driver (continued) Step Procedure Click on the Next button to begin the installation. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 3-27...
Page 71 RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the HDP5000 Printer Driver (continued) Step Procedure Wait during the installation. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 3-28...
Page 72 RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the HDP5000 Printer Driver (continued) Step Procedure Applies to USB Printer installation: Connect the USB cable to both the PC and the Printer. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 3-29...
Page 73 IF you click the BACK button from the previous screen shot; otherwise, this is automatic.) b. Wait while the Driver components are being copied to your PC. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 3-30...
Page 74 RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the HDP5000 Printer Driver (continued) Step Procedure Click the Finish button. Reboot your computer. You have completed this procedure. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 3-31...
Page 75: Printing A Test Print Image
From your computer’s startup menu, select Settings > Printers and Faxes (Windows XP) or > Printers (Windows 2000). b. Double click on the HDP5000 Card Printer under the Printer’s window. c. Select Printing Preferences under the Printer drop-down menu. (Note: This will bring up the HDP5000 Printing Preferences window.)
Page 76 RESTRICTED USE ONLY Fargo Electronics, Inc. Printing a Test Print Image (continued) Step Procedure This completes the HDP5000 High Definition Card Printer/Encoder Installation Guide. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 3-33...
Page 77: Section 4: Accessory Procedures
• To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 78: Using The Security Lock Slot On The Hdp5000
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Security Lock Slot on the HDP5000 Important: Compatible locks are not sold by Fargo Electronics; however, they are readily available from computer stores. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 79: Using The Security Lock Slot On The Hdp5000 (Continued)
Fargo Electronics, Inc. Using the Security Lock Slot on the HDP5000 (continued) The HDP5000 Printer has a Security Lock Slot located in the back lip of the metal chassis to accommodate a standard laptop security lock. • To prevent unauthorized removal of the HDP5000, attach an industry standard security cable to an immovable object and then lock the cable to the Security Lock Slot.
Page 80: Installation And Removal Procedures Flipper And Lamination Modules
Press the release tab in back while simultaneously pulling at the center of the bottom edge. Reverse instructions to re-assemble. Leave it off if your printer is upgraded for the Flipper or Lamination Module. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 81: Installing The Flipper Module Accessory
Printer. See Display A (below). Use the two (2) screws to attach the Flipper Module to the Printer. Please refer to the pictures below. Continued on the next page HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 82 Display A - Slide the Flipper Module attachment tabs and the PCB-INTF Board into the appropriate slots at the base of Printer Module. This picture shows the Printer and the Flipper Module. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 83: Installing The Lamination Module Accessory
Printer or Flipper Module. Use the two (2) screws provided to attach the Lamination Module to the Printer. See Display A on the next page. Continued on the next page HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 84 Display - Slide the Lamination Module attachment tabs and the PCB-INTF Board into the appropriate slots at the base of Printer or Flipper Module. This picture shows the Printer, the Flipper Module and the Lamination Module. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 85: Section 5: General Troubleshooting
To maximize Printer life, reliability, printed card quality and durability, you must use only Fargo Certified Supplies. For this reason, your Fargo warranty is void, where not prohibited by law, if you use non-Fargo Certified Supplies. To order additional materials, please contact your authorized reseller.
Page 86: Safety Messages (Review Carefully)
• To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 87: Troubleshooting - Lcd And Printer Error Message Tables
• This standard mode of identifying the problem and its solution should provide an efficient method of troubleshooting this printer. • If you encounter problems beyond the capabilities of these two error message tables, you should contact www.fargosupport.com HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 88: How To Use The Lcd Error Message Table (Example Provided)
Verify cards are not stuck together or jammed, and they Matches with the are the correct thickness. screenshot below. Display – Unable to Feed Card (screenshot; Lower Left Corner Number, 14) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 89: Troubleshooting With The Lcd Error Message Table
Printer. Nos. 82, 112, and 200) Card Jam: Prox A card is jammed in the Clear the jam. PROX card encoding area of (PC Error Message the Printer. No. 86) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 90 Sensor. Clean Printer For best Printer Cleaning the Printer. performance, replace the (PC Error Message Cleaning Roller Tape No. 71) and clean the Printer’s Feed Rollers and Printhead at this time. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 91 No. 72) been sent to the reject bin, or out of the printer, and is either incomplete or posses a security risk if not disposed of properly. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 92 Film. Film Out The HDP film has run out. Install a new roll of film and press Resume to continue or (PC Error Message Cancel to reset. Nos. 156 and 157) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 93 Driver's display dialog. Head Loading An unrecoverable error has Reset the Printer and try occurred during printing. again. If this problem persists, (PC Error Message call for technical assistance. No. 111) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 94 Heater Error The Transfer Heater Roller is Reset the Printer and try too hot. again. (PC Error Message No. 161) If this problem persists, call for technical assistance. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 5-10...
Page 95 (PC Error Message No. 260) Lam Async Error The Printer timed out waiting Check Lam power/connections for communication from the and restart the Printer. (PC Error Message Laminator. No. 245) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 5-11...
Page 96 Lam Handler Startup A problem was detected Reset the Printer and try Error during Printer start-up. again. (PC Error Message If this problem persists, call for No. 66) technical assistance. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 5-12...
Page 97 No. 234) by the job. Laminate 1 Bad The Lamination material in Install valid material. Cartridge 1 is not valid for (PC Error Message this Laminator. No. 259 and 261) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 5-13...
Page 98 (PC Error Message No. 240) Laminate 2 Out The Laminate in Cartridge 2 Replace it with a new roll of has run out. material. (PC Error Message No. 209) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 5-14...
Page 99 (PC Error Message No. 30) The magnetic stripe was not encoded properly. Multiple Feed Multiple cards were fed into Remove all cards and try the Printer. again. (PC Error Message No. 70) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 5-15...
Page 100 The desired lamination Change the Cartridge location requires a Flipper Module. of the Lamination material (if it (PC Error Message is dual sided), or buy a Flipper No. 45 and 201) Module. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 5-16...
Page 101 The Ribbon RFID tag is bad. display. To cancel the print, press the Cancel Print button from the Driver's display dialog and the Cancel button located on the Printer's LCD display. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 5-17...
Page 102 Verify the correct Ribbon is installed properly or has installed in the Ribbon (PC Error Message been damaged. Cartridge. No. 139) Remove it and replace it with the correct Ribbon. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 5-18...
Page 103 If printing a large number of run out. cards, replace the Ribbon now (PC Error Message or monitor the Printer until the No. 92) Ribbon is gone and install a new Ribbon. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 5-19...
Page 104 System Fault Unspecified system error is Reset the Printer and try detected by the Printer again. (PC Error Message Firmware. No. 164) If this problem persists, call for technical assistance. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 5-20...
Page 105 Printer does not match type specified in the Driver. (PC Error Message the Ribbon type selected in No. 93) the Printer Driver. A Self-test job cannot be printed with the print media installed. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 5-21...
Page 106: Troubleshooting With The Printer Error Message Table
Printer's LCD display to continue printing. To cancel the print, press the Cancel Print button from the Driver's display dialog and the Cancel button located on the Printer's LCD display. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 5-22...
Page 107 Printer's LCD display to continue printing. To cancel the print, press the Cancel Print button from the Driver's display dialog or the Cancel button located on the Printer's LCD display. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 5-23...
Page 108 Printer's LCD display to continue printing. e. To cancel the print, press the Cancel Print button from the Driver's display dialog or the Cancel button on the Printer's LCD display. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 5-24...
Page 109 Printer's Flipper Module Cover. d. Press the Resume button on the Printer’s Front Cover to continue printing. e. To cancel the print, press the Cancel Print button from the Driver's display dialog. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 5-25...
Page 110 Printer's LCD display to continue printing. To cancel the print, press the Cancel Print button from the Driver’s display dialog, or the Cancel button located on the Printer's LCD display. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 5-26...
Page 111 Printer. Resume on the LCD display. Ribbon Out The Print Ribbon installed Install a new Ribbon and press in the printer is empty. Resume on the LCD display. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 5-27...
Page 112 Calibrate Ribbon Tab Ribbon. within the Toolbox. To cancel the print, press the Cancel Print button from the Driver's display dialog and the Cancel button on the Printer's LCD display. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 5-28...
Page 113 Printer's LCD display to continue printing. d. To cancel the print, press the Cancel Print button from the Driver's display dialog and the Cancel button located on the Printer's LCD display. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 5-29...
Page 114 The Print Ribbon caused Press the Resume button located a general error. on the Printer to continue. To cancel, press the Cancel Print button or the Cancel button located on the Printer. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 5-30...
Page 115 To cancel, press the Cancel Print the Headlift Cam. button. Invalid Password The Password entered is Press OK to enter another not a valid password. password. To cancel, press the Cancel Print button. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 5-31...
Page 116 Laminator settings to the factory default. c. Resend the print job. d. To cancel, press the Cancel Print button or the Cancel button located on the Printer. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 5-32...
Page 117 To cancel, press the Cancel Print button or the Cancel button located on the Printer. Laminator Film Out The Film installed in the The Film installed in the laminator is laminator is empty. empty. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 5-33...
Page 118 Cancel button located on the Printer. Remove Laminator To continue, remove the Open the Laminator's Front Cover. Film laminator's film. Remove the film and close the Laminator's Front Cover. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 5-34...
Page 119 Film is installed and press the setting is incorrect. Resume button located on the Printer to continue printing. To cancel, press the Cancel Print button or the Cancel button located on the Printer. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 5-35...
Page 120 Film is installed and press the Resume button located on the Printer to continue printing. To cancel, press the Cancel Print button or the Cancel button located on the Printer. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 5-36...
Page 121: Communications Errors
Ensure that the Print Both Sides option in the Printer Driver is set correctly. c. Verify the Flipper Table Module Assembly is functioning properly by printing out cards in a test run. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 5-37...
Page 122 Use WordPad (a Windows 2000/XP word processing program in the Accessories Program Group). 1) Go to the File menu and select Page Setup. 2) Click on the Printer button and select the HDP5000 Card Printer. 3) Click OK and reset all four margins to zero. (Note: The WordPad will automatically replace the values with its minimum margins.)
Page 123: Printing A Test Image
Select Self Tests (Note: These images help to determine if the Printer is functioning properly.) Scroll to the desired Self Test image from the Choose Test window options and press the Run Test button. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 5-39...
Page 124: Reviewing The Alignment Self Test Card
(Note: The image consists of sixteen (16) gray scale boxes and alignment arrows. The gray boxes are composed from a composite of YMC color panels.) Adjust the TOF and EOF settings to change image placement. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 5-40...
Page 125: Reviewing The Color Bars Self Test
Use this card to confirm that image colors are properly reproduced. Image consists of sixteen graduated steps of RGB and YMCK. (Note: This print will provide maximum image size, giving complete card Coverage on a CR-80 sized card.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 5-41...
Page 126: Reviewing The Device Settings Self Test
Use this card to view the Printer settings and counts for Card Count (CC), Card Cleaning Count (TC) and others. The Card Count is the total number of cards the Printer has produced. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 5-42...
Page 127: Reviewing The Ymck Self Test
Use this card to confirm that image colors are properly reproduced. Image consists of sixteen graduated steps of RGB and YMCK. (Note: This print will provide maximum image size, giving complete card Coverage on a CR-80 sized card.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 5-43...
Page 128: Reviewing The Magnetic Self Test
This option only applies if a Magnetic Encoding Module is installed in the Printer. (Note: The Printer will feed, encode and eject a card. Be sure to have high coercivity cards installed when running this test.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 5-44...
Page 129: Reviewing The Resin Self Test
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Resin Self Test Step Procedure Use this card to determine that the Resin Panel is printing properly. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 5-45...
Page 130: Section 6: Ethernet Option Section
Ethernet protocols with an IEEE 802.3 10/100Base-T Ethernet female RJ45 connector. • Application: The Ethernet Option applies to the Fargo HDP5000 High Definition Card Printer/Encoder. With the Ethernet Option properly installed and configured, these Printers are able to print in the same manner as a Printer directly connected to the PC via a USB interface.
Page 131: Technical Specification - Ethernet Option
Requirement Network An IEEE 802.3 10/100 Base-T Ethernet network is required. Printer A Fargo Printer with the Ethernet option installed is required. Printer Since TCP/IP is used for the network communication, the Printer Configuration must be configured with an IP address and a subnet mask (before it can be seen on the network).
Page 132: Functional Specification - Ethernet Option
Troubleshooting Provides a Ping client for network troubleshooting. IP Tracer Provides a utility (IP Tracer) used to find Fargo Printers with Ethernet connection on a local network. (Note: This utility is included on the CD-ROM and online at www.fargo.com.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 133: Network Services - Overview
TCP/IP interface. • All clients are able to send print jobs to the Printer and monitor Printer jobs and errors with the standard Windows printing system using the Fargo Printer Driver installed on their local PC.
Page 134: Network Management Interface
Telnet session on the PC. • All commands entered will be sent to the Telnet client in the Printer. 3. Enter “help” or “?” to get an on-window list of supported Telnet commands. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 135: Reviewing The Telnet Command Table
Display help for Telnet commands. help Reset the Ethernet interface reset for the HDP5000 reset Printer/Encoder. Send a ping command to ping <IPADDR> ping another IP address as a test of the Ethernet interface. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 136 Display information about the list default net default network settings of the Ethernet interface. User Display information about the list User defined User names and their type (root or guest privileges). HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 137 Printer Display information about list Printer the Printer (i.e., model number, Firmware version and serial number). Printer Display information about list Printer sm the secure mark settings of the Printer. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 138 Specify the IP address set syslog <LOG_NAME> udp of the UPD system <IPADDRESS> logging program. from Restore system log set syslog from default|current path settings from the default or current settings. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 139 User type <NAME> or guest. root|guest Only root Users have administrative rights to change network interface settings. from Restore User setting set User from default|stored from default or stored settings. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-10...
Page 140 10 or 100 mHz. (NOTE: 100 mHz. is not supported by the HDP5000). from Set the Ethernet mode store ifc from default|current settings from the default or current settings. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-11...
Page 141: Reviewing Web Page Security
Ethernet Web Pages – Standard Procedures Reviewing Web page security You can use the web pages from your Fargo Ethernet-connected Printer to view several attributes about the Printer. Users must have administrative rights, and they must enter the correct password to alter settings of the Printer. See the Reviewing the Web Page Server section.
Page 142: Logging In
Press Enter or click on the OK button. If the name and password is not accepted, another login prompt will appear on screen. (Note: Repeat this procedure with the correct User name and password.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-13...
Page 143: Accessing The Home Page
Press Enter or click on GO. View the Home page. The Home Page displays general information about the Printer. See the next page. Display A – See Procedural Steps 2 and 3 (above) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-14...
Page 144: Reviewing The Home Page
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Home Page This section provides a display of the HDP5000 Home Page. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-15...
Page 145: Reviewing The Home Page Categories And Fields (Table)
Indicates the contact person string that the User assigns to the Printer. Set by Printer Firmware Displays the current Firmware version. Firmware Version Boot Loader Displays the current boot loader Firmware Firmware Version version. (HDP5000 only) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-16...
Page 146: Configuring The Network Settings
Accessing the Network Settings page The Network page displays the current network settings and allows the User to change the settings. Step Procedure Select the Network link from any web page of the Printer. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-17...
Page 147: Reviewing The Interface
These are also labeled as “Dynamic” if they were provided by DHCP or “Static” if they came from the Stored Settings. • The current settings will be “Dynamic” only if Obtain an IP address automatically was selected when the Printer was restarted last. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-18...
Page 148: Switching To The Automatic Ip Address Mode
Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) Reboot the Printer to affect this change. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-19...
Page 149: Changing To The Static Ip Address Mode
Select the Submit button to save these changes to stored settings in the memory of the Printer. (Note: These settings will not be lost if the power is removed from the Printer.) Continued on the next page HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-20...
Page 150 Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) Reboot the Printer to effect this change. See the Reviewing Web page security procedure. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-21...
Page 151: Using The Clear Changes Button
Using the Clear Changes button Step Procedure Click on the Clear Changes button to delete the information in the textboxes in Stored Settings area. See the lower left corner of this display. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-22...
Page 152: Using The Media Information Page
Select the Status link from any web page of the Printer. Select the Media page link. View currently-installed Ribbon information pertaining to the following: • Part Number • SecureMark Part Number • Percent Remaining • Ribbon Type HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-23...
Page 153: Using The Tcp/Ip Page
Select the Status link from any web page of the Printer. Select the TCP/IP page link. View information on all current network connections in the TCP connections area. Continued on the next page HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-24...
Page 154 RESTRICTED USE ONLY Fargo Electronics, Inc. Using the TCP/IP page See the Using the TCP/IP page procedure. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-25...
Page 155: Using The Printer Page
Printer. (Note: The current job that is being received by the interface is displayed as the active job.) Cancel a specific print job by selecting the appropriate Cancel button, which appears when a print job is queued. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-26...
Page 156 RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Printer page (continued) See the previous page for descriptions of the fields. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-27...
Page 157: Using The System Log Page
The System Log page displays the current system log settings and allows the User to change the settings. (Note: These settings configure how system logging occurs. There are two logs.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-28...
Page 158: Changing The Log Name
Click on the Submit button to save this change. Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-29...
Page 159: Selecting The Log Type
Error. Select the Submit button. Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-30...
Page 160: Selecting The Log Destination
Select the None radio button when no log is required. (Note: This is the default.) Select Submit. Login as a root User if you are so prompted. Any change of setting will only be accepted after you have successfully logged in. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-31...
Page 161: Setting Up Email Event Logging
Enter a valid e-mail address in the associated textbox. Select Submit. Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-32...
Page 162: Specifying Udp Event Logging
Select the link for the log name you want to view or configure (the default choices are log1 or log2). Select the UDP Syslog radio button. Enter a valid IP address or domain name. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-33...
Page 163 Specifying UDP Event logging Step Procedure Select Submit. Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-34...
Page 164: Specifying Tcp Event Logging
Select the TCP Connection radio button. Select Submit. Login as a root User if you are so prompted. Any change of setting will only be accepted after you have successfully logged in. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-35...
Page 165 Log Messages: All system log messages would then be displayed in that Telnet session window. (Note: This is a one way connection for logging only. Any input to the Printer on this connection is ignored.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-36...
Page 166: Using The Administration Pages
(which appears on the Home page). See the Using the Home page for definitions. Step Procedure Select the Administration link. Select the link for the System web page. Continued on the next page HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-37...
Page 167 Contact textbox Select the Submit button. Login as a root User if you are so prompted. Any change of setting will only be accepted after you have successfully logged in. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-38...
Page 168: Changing The Root Password
Select the Submit button. Log in as a root User (using the password) if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-39...
Page 169: Rebooting The Printer
Fargo Electronics, Inc. Using the Reboot pages Rebooting the HDP5000 restarts the complete Printer, which includes the Print Server. Rebooting the Printer The Reboot page allows the HDP5000 User to reboot or reset the Printer and/or enter the upgrade mode. Step Procedure Select the Administration link.
Page 170: Upgrading The Main Firmware
Fargo Electronics, Inc. Upgrading the Main Firmware The Upgrade page allows the User to upload new Firmware to the Printer. For the HDP5000 Printer/Encoder, this Upgrade page provides for upgrading the main Printer Firmware which includes the Print Server Firmware.
Page 171 Select the Yes button and wait for reboot, as shown below in Displays A and B. Display A – Rebooting into the Upgrade Mode Display B – Waiting for the Upgrade Mode HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-42...
Page 172 Select Administration when the Home page appears. See Display A below. Select Upgrade to get to the upgrade page. See Display B below. Display A – Selecting Administration Display B – Selecting Upgrade HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-43...
Page 173 Select the Upgrade button to start the Firmware upload. See Display A below. Select Reboot when requested. See Display B below. Display A – Selecting the Browse and Upgrade buttons. Display B – Continuing to reboot HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-44...
Page 174: Using The Print Path Page
View the active configuration of the printer in the Current Settings area on this page. New port numbers may be entered into the Stored Settings area in the text boxes provided on this page. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-45...
Page 175 Printer. (Note: These settings will not be lost if the power is removed from the Printer.) Select the Clear Changes button to delete these changes from this page. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-46...
Page 176: Using The Help Page
Green LED (Left) The Network link is not present. There is NO network traffic to this IP address. Amber LED (Right) Blinking There is Network traffic to this IP address. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-47...
Page 177: Upgrading The Main Firmware With The Fargo Workbench Printer Utility
The Main Printer Firmware upgrades are done with the same procedure as the USB- connected Printer. • The PC doing the upgrade must have a Driver installed for the Fargo Printer to be upgraded. • Alternatively, a HDP5000 User can upgrade the HDP5000 Main Printer Firmware by using the HDP5000 Upgrade web page.
Page 178 Select the New Firmware File by clicking Browse and selecting the Firmware file from the appropriate folder. Begin the upgrade by clicking Upgrade, as shown below. Refer to the Fargo Workbench Printer Utility User Guide at this time. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-49...
Page 179: Restoring The Factory Settings For Ethernet
Resetting the HDP5000 settings The HDP5000 has a menu selection that allows the User names and passwords to revert to default. To reset these settings, select: Menu: Setup Printer: Network Settings: Reset Passwords.
Page 180: Changing The Dhcp Setting
• ANEG: Half Dup: Forces the half duplex communications between the Printer and the host Ethernet interface. If you change the setting, you will be prompted to reboot the Printer. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-51...
Page 181: Saving Addresses
Select Next on the LCD to view the Reset Passwords menu entry. Press the Select button to reset the User passwords to the default settings of empty strings. (Note: This can be used when the passwords are not known.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-52...
Page 182: Accessing The Hdp5000 Ip Address
Your IP address is identified in the final LCD screen. You have completed the procedure. Display A – Printer Ready (first step) Display B – HDP5000 (second step) Display C – IP: (third step) Display D – IP: Address (fourth step) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-53...
Page 183: Ethernet Printer Troubleshooting Procedures
Verify that the port configuration of the PC Printer Driver is set to communicate to the Printer over the correct IP address. Frequently-asked Questions. Follow the Printing a test page procedure. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-54...
Page 184: Verifying The Printer Connection
Procedure Ensure that your Printer has a valid network connection. Verify that the HDP5000 has the green LED on solidly and the amber LED is flashing with network activity. If the LEDs do not indicate connection, verify the network connection with another device.
Page 185: Verifying That Your Pc Can Access The Printer Using The Ping Command
See Display B below. Display A - Example of sending a ping to the Printer with a successful response Display B - Example of ping timeout to an invalid IP address HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-56...
Page 186: Printing A Test Page
• There may be a job in the Windows print queue which has stalled. • The Printer may be paused or set to operate offline in the Windows print queue. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-57...
Page 187: Reviewing Frequently-Asked Questions
1. The MAC address is listed in the data printed on the “Printer Settings” self-test card. 2. The Fargo IP-Tracer software tool on the driver CD can be used to find the MAC address of the printer. (Note: This can be installed and used to locate all the Fargo compatible Printers on your network.)
Page 188 No. The IP-Tracer can only locate Fargo-compatible Printers to locate Printers on a located in the same network segment (as the PC running IP- different network segment? Tracer). Continued on the next page HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-59...
Page 189 Follow this procedure. 1. Run the Fargo Workbench Printer Utility from the start menu: Go to the Start -> Programs -> Fargo -> Fargo Workbench Printer Utility -> Fargo Workbench. 2. Select the Fargo Printer to upgrade from the drop-down box.
Page 190 Reviewing Frequently-asked Questions (continued) Question Answer What if I lose the password The HDP5000 has a menu selection that allows the User for my Printer or it is not names and passwords to revert to default: accepted? Options > Menu > Network Settings > Reset Passwords...
Page 191 (Note: If this does not match your Printer’s IP address, you can change it from this window.) 4. Enter the correct IP address. 5. Select OK. 6. Select Apply. 7. Select Close. Continued on the next page HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-62...
Page 192 Use Fargo IP-Tracer, which allows you to find Fargo compatible Printers and specify their addresses. The HDP5000 also allows you to use the LCD menus to save the current IP addresses as static (see above) and then switch DHCP (dynamic IP address selection) to...
Page 193 Fargo Electronics, Inc. Reviewing Frequently-asked Questions Question Answer • What do the LEDs by the On the HDP5000 Printer: The green LED indicates a Ethernet connection on the valid Ethernet connection. The amber LED indicates back of the Printer network activity. indicate? How do I print a test page Follow this procedure.
Page 194: Glossary Of Terms
This is the address of the server that provides the translation from a Address descriptive name to an IP address. DNS Domain This is the suffix to be added to the domain name to make a complete Suffix name. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-65...
Page 195 A common utility or command that sends a message to network devices asking for a return message. (Note: This is used to diagnose if the device is on the network or to troubleshoot the connection.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 6-66...
Page 196: Section 7: Card Lamination Module
Fargo Electronics, Inc. Section 7: Card Lamination Module The HDP5000 supports the attachment of an optional Card Lamination Module. This Module can be ordered pre-installed on the Printer from the factory or can be ordered separately as a field upgradeable Module.
Page 197: Safety Messages (Review Carefully)
• To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 198: Reviewing The Card Lamination Module
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Card Lamination Module HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 199: Installing The Card Lamination Module
Introduction The following guide provides a step-by-step installation procedure for the HDP5000 Lamination Module and Printer Driver Accessory. Refer to the HDP5000 High Definition Card Printer/Encoder User Guide for details on operating your new card Lamination Module. The time required for each installation is provided below: •...
Page 200: Inspecting The Card Lamination Module
(Note: Make sure that all supplied accessories are included with your unit.) Your new Lamination Module is packaged in a standard HDP5000 Card Printer/Encoder carton. (Note: It is recommended that you save the packaging in the event that you need to transport the Card Printer/Encoder/Laminator at a future date.)
Page 201: Installing The Lamination Module Accessory
Printer or Flipper Module. Use the two (2) screws provided to attach the Lamination Module to the Printer. See Display A on the next page. Continued on the next page HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 202 Display A - Shows the Printer, the Flipper Module and the Lamination Module. Slide the Lamination Module attachment tabs and the PCB-INTF Board into the appropriate slots at the base of Printer or Flipper Module. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 203: Adjusting The Lamination Placement On The Card
• Refer to the instruction diagram label located on the open front cover to make this adjustment. See Display B (below). Display A – See Procedural Step 1 (above) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 204 RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Lamination Placement on the Card Display B – See Procedural Step 2 (on the previous page) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 205: Adjusting The Card Flattener
If the card is bowing upward, the reverse bending pressure may be too great. Follow this instruction: • In this case, rotate the adjustment knob clockwise. (Note: Some card types have very low heat resistance and may not be acceptable for laminating.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 7-10...
Page 206: Section 8: Printer Adjustments
• To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 207: Printing On Alternate Card Stocks
To maximize Printer life, reliability, printed card quality and durability, you must use only Fargo Certified Supplies. For this reason, your Fargo warranty is void, where not prohibited by law, if you use non-Fargo Certified Supplies. To order additional materials, please contact your authorized reseller.
Page 208: Selecting The Appropriate Hdp Printer Driver Settings
Ribbon type and whether printing single- or dual-sided. • Card Type Selection: Before printing, if using these standard Fargo card types, check to make sure that the appropriate card type option selected from the Card tab of the HDP Printer Driver: •...
Page 209 Printer Driver setup window is closed. • Custom Card stock: To determine the proper settings for custom card stock, Fargo recommends the Tape adhesion Test. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 210: Conducting The Tape Adhesion Test
Fargo Electronics, Inc. Conducting the Tape Adhesion Test It is important to conduct tape adhesion tests because Fargo cannot be certain which transfer temperature and Dwell Time will work best (when printing cards other than UltraCard III). (Note: The optimal transfer settings may vary from card type to card type.) Caution: Inadequate time and temperature could produce cards that are more vulnerable to accelerated wear and dye migration.
Page 211 RESTRICTED USE ONLY Fargo Electronics, Inc. Conducting the Tape adhesion Test (continued) See the previous page. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 212 Repeat this process until adequate adhesion is achieved. • Ensure that the cards (in use) have a surface roughness (Ra) of 60 micro inches or less. This information should be available from the card manufacturer. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 213: Printer Driver Options
• Before installing an updated Printer Driver version, always delete the existing Printer Driver version from the system. • To do this, select Start, Programs and point to the Fargo folder. • Then, select the Uninstall Printer Driver icon for the specific Printer model (as shown here).
Page 214 • This is because you most likely performed a Printer self test while you were setting up the Printer. • Once installed, the HDP Card Printer icon will appear in the Printer’s folder. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 215: Setting Up The Printer Driver
Step Procedure Click the Start button, point to Settings and select Printers. Click on the HDP5000 icon with the right mouse button. Select Printing Preferences... if using Windows 2000/XP/2003. • If you would like to permanently save the Printer Driver settings so you will not need to change them again, do so through the main Printer Driver setup window described above.
Page 216: Using The Card Tab
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Card tab Use this option to control specific Printer functions. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-11...
Page 217: Selecting The Card Size
Select the appropriate card option: • CR-80: This selection is the default form size for the HDP5000. This will print a 2.125 X 3.374 image including a .04 over-bleed on each of the 4 sides making the overall form size 2.204 X 3.452 (56 X 87.7 mm).
Page 218: Selecting The Card Type
Caution: If the appropriate option is not selected, the wrong Dwell Time and temperature may be used during the image transfer process, which may result in poor adhesion of the HDP Film or warping of the card.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-13...
Page 219 RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Card Type See the previous page. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-14...
Page 220 Click on the Image Transfer tab to adjust the Dwell Time and temperature sliders to the appropriate settings. See the next page. (Note: These settings will be saved for the custom card type when the Printer Driver setup window is closed.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-15...
Page 221 RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Card Type (continued) Please see Step 2b on the previous page. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-16...
Page 222: Setting The Orientation
Select either the Portrait or Landscape radio buttons for Orientation. Step Procedure Select Portrait to cause the card to print in a vertical orientation. Select Landscape to cause the card to print in a horizontal orientation. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-17...
Page 223: Specifying The Number Of Copies
RESTRICTED USE ONLY Fargo Electronics, Inc. Specifying the number of Copies Specifies the number of copies to be printed. • The upper limit is 10000 and the lower limit is 1. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-18...
Page 224: Selecting The Diagnostics Button
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Diagnostics button This will launch the Diagnostic tool (if installed). HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-19...
Page 225: Selecting The Test Print Button
For YMCKK, the PRN file is full color front with resin on front and then the back is resin. • For YMC, the PRN file is full color and front only. • For YMCKH, the PRN file is full color with resin and front only. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-20...
Page 226: Selecting The About Button
Fargo Electronics, Inc. Selecting the About button Select the About button to open a dialog box containing the copyright information as well as the Driver’s version number and date code. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-21...
Page 227: Selecting The Toolbox Button
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Toolbox button Select the Toolbox button. See the Toolbox section for more information and procedures. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-22...
Page 228: Using The Device Options Tab
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Device Options tab This section describes the use of the Device Options tab. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-23...
Page 229: Detecting Supplies At Print Time Function
Laminator (installed): The Driver automatically detects the installed Ribbon, Film and Laminate for every print job. • No Laminator (installed): The Driver automatically detects the installed Ribbon and Film for every print job. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-24...
Page 230 • Activating the Device Options tab automatically repopulates the Ribbon and Film types. (Note: You will see an error message if no Printer found when activating the Device Options tab.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-25...
Page 231 When the Supplies checkbox is not checked or it is de-selected (cleared) from a selected state, the Ribbon and Film dropdown boxes become active and auto selected Ribbon and Film types remain (until manually changed). HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-26...
Page 232: Adjusting The Ribbon Type
Black, Resin Black • YMCKH (Full Color/Resin Black/Heat Seal): Yellow, Magenta, Cyan, Resin Black, and Heat Seal • YMCFK (Full Color/Resin Black/Fluorescing): Yellow, Magenta, Cyan, Resin Black, and UV Fluorescing HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-27...
Page 233: Adjusting The Film Type
Card tab.) (Note: It will also adjust the necessary transfer temperature and the dwell settings in the Driver to provide the optimal holographic InTM performance.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-28...
Page 234: Using The Dual Sided Group Functions
The Dual Sided group checkboxes (shown below) are grayed out if no Flipper is automatically found or if the Dual Sided is manually turned off. See the procedures in this section for more instructions. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-29...
Page 235: Using The Dual Sided - Print Both Sides Option
The Printer Driver will always place all odd numbered pages on the front side of the card and all even numbered pages on the back side with this option selected. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-30...
Page 236: Using The Print Both Sides - Split 1 Set Of Ribbon Panels Option
Panels and the back is printed with the second K Panel. (Note #1: This option is automatically enabled when a YMCKK Ribbon type is selected.) (Note #2: This option is not available if using a YMCKH Ribbon.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-31...
Page 237: Using The Print Both Sides - Print Back Image On Front Of Card Option
If you need to print the resin black on the chip-side of the Smartcard. The second page of the document will be printed on the front side of the card. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-32...
Page 238: Using The Dual Sided - Print Back Side Only Option
• The second page of the document will then be printed on the back of a second card. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-33...
Page 239: Using The Options Group
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Options Group The functions under the Options Group are described in this section. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-34...
Page 240: Using The Rotate Front 180 Degrees Or Rotate Back 180 Degrees Options
180 degrees when printed. Select the Rotate Back 180 Degrees option to rotate the image on the back of the card by 180 degrees when printed. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-35...
Page 241: Using The Disable Printing Option
Select this option to ensure no print data will be sent to the Printer (while all encoding instructions will be sent according to how they are configured within the software). This option also allows you to laminate the card. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-36...
Page 242: Using The Dual Pass And Invert F-Panel Image Options
User intends the black color to fluoresce while the white background does not fluoresce.) The User can select the Invert F-Panel option to cause the black in the design to show as light on the card. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-37...
Page 243: Using The Image Color Tab
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Image Color tab Use this tab to adjust color properties. (Note: The HDP5000 Printing Preferences window has the same Image Color tab functionality as the HDP5000-LC Printing Preferences window.) Step Procedure Select the System Color Management color matching option to control the Sharpness, Contrast and Gamma of the printed image, as well as the individual color balance of Yellow, Magenta and Cyan.
Page 244 RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Image Color tab (HDP5000) Display B – Image Color tab > Advanced Image Color window HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-39...
Page 245: Using The Quality - Color Matching Dropdown
Algebraic option but through a more complex color matching algorithm. (Note: This option shifts colors more radically so the colors in the image will more closely match how they appear on screen.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-40...
Page 246 Move the slide to the right to cause more heat to be used, thus generating a darker print. (Note: This slide only affects those images printed with dye-sublimation Ribbon Panels (YMC).) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-41...
Page 247 Move the slide to the right to cause more heat to be used, causing resin images to be darker or more saturated. (Note: This control can be helpful for fine-tuning the sharpness of resin text and bar codes.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-42...
Page 248 RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Quality – Color Matching dropdown (continued) Step Procedure As needed, return all options to their factory settings by clicking on the Default button. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-43...
Page 249: Adjusting For The Resin Dither
Step Procedure Select Optimized for Graphics when printing lower quality images (e.g., clipart, logos, etc.) with resin. Select Optimized for Photo when printing photo quality images with resin. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-44...
Page 250: Using The Advanced Image Color Window
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Advanced Image Color window Step Procedure Click on the Advanced Settings button to bring up the Advanced Image Color window. See below. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-45...
Page 251 • Gamma (Default, 0%): Move the slide to the left for (-) or less gamma. Move the slide to the right (+) or more gamma of the printed image. Study the image (on the right) to determine correct gamma. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-46...
Page 252 RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Advanced Image Color window (continued) See the previous page. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-47...
Page 253 Move the slide to the right (+) or more cyan as an individual color balance. Study the image (on the right) to determine correct color cyan balance effect. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-48...
Page 254 RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Advanced Image Color window (continued) See the previous page. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-49...
Page 255 Fargo Electronics, Inc. Using the Advanced Image Color window Step Procedure Click on the Default button to clear changes back to the default settings for this window only. See below. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-50...
Page 256: Using The Default Button On The Image Color Tab
Step Procedure Click on the Default button to clear changes back to default setting for Image Color tab only and NOT for the Advanced Image Color dialog box. See below. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-51...
Page 257: Using The Image Transfer Tab
Using the Image Transfer tab Use this tab to adjust the Image Position, Transfer Dwell Time and Transfer Temperature. (Note: The HDP5000 Printing Preferences window has the same Image Color tab functionality as the HDP5000-LC Printing Preferences window.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 258: Adjusting The Image Position Controls
The Card Illustration (shown in the Image Position box) will flip and rotate according to the selection of Portrait, Landscape or Rotate 180 Degrees. • The outline around the illustration will always remain in the same Landscape orientation. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-53...
Page 259 Printer if a negative number is entered. (Note: The maximum value for the Vertical and Horizontal adjustments is ±100 Pixels (10 Pixels = 0.03 (.8mm).) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-54...
Page 260: Adjusting The Transfer Dwell Time And Temperature
Lower limit = 1.0 seconds per inch, Upper limit = 3.0 seconds per inch • UltraCard III - Composite: Default = 2.0 seconds per inch • UltraCard - PVC: Default = 2.0 seconds per inch • Custom: Default = 2.0 seconds per inch HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-55...
Page 261 = 150.0 Celsius, Upper limit = 190.0 Celsius • UltraCard III - Composite: Default = 175.0 seconds per inch • UltraCard- PVC: Default = 175.0 Celsius • Custom: Default = 175.0 Celsius HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-56...
Page 262 RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Transfer Dwell Time and Temperature (continued) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-57...
Page 263 If the Film is transferring properly, perform a final durability test called the Tape Test. For instructions on how to do a tape test, see Conducting the Tape adhesion Test procedure. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-58...
Page 264: Using The Default Button
Fargo Electronics, Inc. Using the Default button Step Procedure Use the Default button to reset the Transfer Dwell Time and Transfer Temperature to defaults for current Card Type choice. See below. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-59...
Page 265: Using The Magnetic Encoding Tab
(Note: If no Encoder is detected, the tab is active but all functions are grayed out.) Step Procedure Select the Magnetic Encoding tab to display options for controlling the Magnetic Stripe encoding process. (Note: The following describes these options and the Printer's magnetic encoding process.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-60...
Page 266: Using The Encoding Mode Dropdown List
Track tabs are inactive/gray and display ISO defaults, which are the defaults listed for each track below. The Shift Data Left check box remains unchecked and inactive.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-61...
Page 267 (active and is ISO Encoding. (Note: The defaults are the same as the ISO inactive functions) Encoding defaults. However, all functions on the Magnetic Track Options tabs are active.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-62...
Page 268 (active and inactive Coercivity dropdown function is active and the Shift Data Left functions) checkbox is not active. All functions on the Magnetic Track Options tabs are inactive except for Bit Density.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-63...
Page 269 7. Note the hexidecimal characters from the "MagHexTest.txt" document have created understandable characters as seen in "RAW_Good.bmp" image. (Note: This is what RAW encoding does.) 8. You have completed the procedure. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-64...
Page 270 This selection disables all the Magnetic Track Options tabs. It also inactive functions) disables the Coercivity dropdown function and Shift Data Left checkbox option.) The default Coercivity is 600 Oe. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-65...
Page 271: Selecting The Coercivity/Magnetic Track
Procedure Select the Coercivity option (Oersted) to use the Magnetic Stripe type that matches the card type. • High Coercivity to Super Coercivity = 2750-4000 Oersted (Fargo’s High Coercivity UltraCard IIIs are 2750 Oe) • Medium Coercivity = 600 Oersted •...
Page 272: Reviewing The Shift Data Left Function
Select this option to shift the recorded magnetic data to the left-hand side of the card's Magnetic Stripe. (Note: This is useful in situations that require cards to be readable with insert type readers.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-67...
Page 273: Reviewing The Magnetic Track Options
After making the required selection, the Magnetic Track Options box displays the current set of customization options for the selected track. • Remember that each track must be customized independently of the other two. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-68...
Page 274 RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Magnetic Track Options HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-69...
Page 275: Using The Magnetic Track Options
(Note #1: After making the required selection, the Magnetic Track options box displays the current set of customization options for the selected track.) (Note #2: For most applications, the default settings for these options do not need to be changed.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-70...
Page 276 RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Magnetic Track Options See the previous page. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-71...
Page 277: Using The Character Size Buttons
Select 7 Bits to change the bits per character to 7 BPC. (Note: This is the default for Track 1). • Select 8 Bits to change the bits per character to 8 BPC. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-72...
Page 278: Using The Ascii Offset Dropdown List
Select SPACE to change the ASCII Offset to SPACE. (Note: This is the default for Track 1.) • Select ZERO to change the ASCII Offset to ZERO. (Note: This is the default for Tracks 2 and 3.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-73...
Page 279: Using The Bit Density Dropdown List
Select 210 BPI to change the bits per inch to 210 BPI. (Note: This is the default for Tracks 1 and 3.) • Select Custom BPI, which enables the custom BPI text box. (Note: The lower limit is 75 and upper limit is 210.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-74...
Page 280: Using The Lrc Generation Dropdown List
Select Even Parity to change the LRC Generation to Even Parity. (Note: This is the default for all tracks.) • Select Odd Parity to change the LRC Generation to Odd Parity. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-75...
Page 281: Using The Encoding Mode Dropdown List
Select Even Parity to change the Character Parity to Even Parity. • Select Odd Parity to change the Character Parity to Odd Parity. (Note: This is the default for all tracks.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-76...
Page 282: Reviewing The Iso Track Locations
The magnetic Encoding Module encodes onto tracks in accordance with an ISO 7811-2 Magnetic Stripe. For track locations, review the display below. 0.223" 0.353" 0.493" TRACK1 0.110" 0.130" TRACK2 0.110" 0.140" TRACK3 0.110" HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-77...
Page 283: Sending The Track Information
• When segmenting track data, the appropriate Field Separator (FS) must be used. The table below shows the SS, ES, FS and the valid characters defined for each track. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-78...
Page 284: Reviewing The Sample String
Number of Sentinel Sentinel Separator Characters ASCII 32-95 Track 1 (See the table below.) ASCII 48-63 Track 2 (See the table below.) ASCII 48-63 Track 3 (See the table below.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-79...
Page 285: Reviewing The Ascii Code And Character Table
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the ASCII Code and Character Table ASCII Code Character ASCII Code Character ASCII Code Character space < > HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-80...
Page 286: Using The Default Button (Image Transfer Tab)
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Default button (Image Transfer tab) Step Procedure Use the Default button to reset defaults for the current Track tab only. See below. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-81...
Page 287: Using The Lamination Tab (Hdp5000-Lc)
Use this option to control specific Printer functions. These options allow you to control the Printer's Lamination process. (Note: When no Laminator is detected, the Lamination tab is active but all functions are grayed out.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-82...
Page 288: Selecting The Lamination Position
Printer, enter a negative number. (Note: The adjustment arrows point in the direction the patch will move on the card. The maximum value for the Horizontal adjustment is ±100 Pixels (10 Pixels = about .03/.8mm) The default is 0.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-83...
Page 289: Adjusting The Lamination Speed - Transfer Dwell Time
Lamination Temperature. • Default = 2.0 seconds per inch • Upper Limit = 5.5 seconds per inch • Lower Limit = 0.8 seconds per inch HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-84...
Page 290: Selecting The Lamination Side Dropdown Menu
Select the No Lamination option if you do not want to use the Printer's built-in Laminator. b. Select Laminate Front Side, Laminate Back Side, Laminate Both Sides or Laminate Opposite Sides to specify the side(s) of the card to laminate. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-85...
Page 291: Reviewing The Card Lamination Module Unit Table (No Flipper Versus Flipper)
Back Side of Card Front Side of Card Back Side of Card Both Sides of Card Lam Supply in Lower and None None Upper Both Sides of Card Both Sides of Card HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-86...
Page 292: Selecting The Lamination Type
PolyGuard material you are using.) • Select Registered Film Lamination if you have a registered thermal transfer film. • PolyGuard Alternating Patch and Holographic Film Lamination are options. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-87...
Page 293 RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Lamination Type (continued) See previous page. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-88...
Page 294: Adjusting The Lamination Temperature
Adjusting the Lamination Temperature Step Procedure Adjust the Transfer Temperature to control the Lamination Temperature. • Default = 145.4 Celsius • Upper Limit = 170.0 Celsius • Lower Limit = 50.0 Celsius HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-89...
Page 295: Selecting The Defaults Button
Selecting the Defaults button Step Procedure Click on the Default button to return the Transfer Dwell Time and Transfer Temperature to the Default settings for the Lamination Type (being used). HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-90...
Page 296: Using The K Panel Resin Tab
(Note: The Printer Driver will print areas of the image where it finds black coloring with the Print Ribbon's resin black (K) Panel as specified by each of the following options.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-91...
Page 297: Using The Scroll Controls
Lower limit = 0.000 Defines the Y coordinate for the lower left corner of the area • Default = 0.000 • Upper limit = 2.173 • Lower limit = 0.000 HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-92...
Page 298: Using The Click And Drag Capability
(Note: Intersecting/overlapping areas do not cancel each other out; instead, they act as one area.) Using the Delete button to delete the area with focus from the graphic. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-93...
Page 299: Selecting The Full Card
• The Add and Delete buttons become inactive and are grayed out. • The Defined Area object size and location scroll controls become inactive and are grayed out. • The inches and mm dials become inactive and are grayed out. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-94...
Page 300: Selecting The Defined Area(S)
• The card image becomes white with the grid and one area (available for the User to start with). • The defined areas print black with resin. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-95...
Page 301: Selecting The Undefined Area(S)
• The card image becomes black with the grid and one area (available for the User to start with). • The defined area does not print black with resin. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-96...
Page 302: Defining The Area To Activate The Card Grid
.2 x .2 (5mm x 5mm) and at its default location in the lower left-hand corner (0,0). (Note: This square represents the first defined area.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-97...
Page 303: Measuring The Total Card Area
Printer.) Measure the total area and enter those dimensions into the dimension boxes. (Note: The minimum size an area can be is .2 x .2 (5mm x 5mm).) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-98...
Page 304: Measuring The Area To Be Positioned On The Card
Enter these values into the X and Y boxes, as shown below. c. Note that the card grid lines are spaced at .2 (5mm) intervals. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-99...
Page 305: Selecting The Print Ymc Under The K And Print K Only Options
Select the Print K Only option to print all black in the designated Defined/Undefined areas only with the resin black (K) Panel or to print resin black onto a white background to maximize the sharpness of printed text and barcodes. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-100...
Page 306 RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Print YMC under the K and Print K Only options HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-101...
Page 307: Using The Printer Supplies Tab
Use the options on this tab to view information about the Ribbon, HDP Film, Laminate (Cartridge 1) and Laminate (Cartridge 2) installed in the Printer. (Note: The gauges are horizontal.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-102...
Page 308: Reviewing Information On The Supplies Tab
Indicator. (Note: This is visible only when the Laminate – Cartridge 1 is detected.) • Lamination – Cartridge 2 Level: Type, Reorder Number and Gauge Indicator. (Note: This is visible only when the Laminate – Cartridge 2 is detected.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-103...
Page 309 RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing Information on the Supplies tab Relates to the procedure on the previous page. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 8-104...
Page 310: Section 9: Toolbox
Driver dialog box has been opened. • Cancel button: Closes the dialog box and cancels the Toolbox changes since the Driver dialog box has been opened. • Help button: Launches Help specific to the active tab. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 311: Selecting The Configuration Tab
• Under Event Monitoring, select events to be monitored. (Note: The Driver will notify or prompt the User when the selected events occur.) • Under Set Language for Printer LCD Display, select a language. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 312: Using The Configuration Tab
(shown below) is displayed. • If unchecked or cleared, feature check boxes become active and can be manually set. • If the Driver is reinstalled, it resets to the default of checked. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 313: Using The Event Monitoring Group Box
• Do not show this message again: The check box allows the User to suppress message per Driver instance. Default = unchecked. Reviewing the Ribbon Low message Display – Ribbon Low dialog HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 314: Reviewing The Laminate Low Message
Ribbon to the Driver. • Do not show this message again. The check box allows User to suppress message per Driver instance. Default = unchecked. Display – Laminate Low dialog HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 315: Using The Film Low Message
LCD. • English is the default. • Languages (available in drop down list) are the languages available in the language set (currently resident in the Firmware). HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 316: Selecting The Calibrate Laminator Tab
13 of higher under the Advanced Settings tab. Do not use the AUTO calibrate function) d. Click on the OK button on the LCD display to complete the procedure. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 317: Selecting The Calibrate Film Tab
Ensure the Printer’s Cover is closed. c. Click on the Calibrate button. (Note: The Printer’s LCD will display CALIBRATE PASSED.) d. Click on the OK button on the LCD display to complete the procedure. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 318: Selecting The Calibrate Ribbon Tab
Ensure the Printer’s Cover is closed. c. Click on the Calibrate button. (Note: The Printer’s LCD will display CALIBRATE PASSED.) d. Click on the OK button on the LCD display to complete the procedure. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 319: Selecting The Clean Printer Tab
When the Cleaning routine is complete, the Cleaning Card will exit the Printer. g. Reinstall the Card, Film and Laminate Cartridges. The Cleaning routine will begin after all current print jobs have completed. Continued on the next page HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 9-10...
Page 320 RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Clean Printer tab (continued) See the procedure on the previous page. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 9-11...
Page 321: Using The Clean Printer Group Box
• Cancel button: Use this button to close the dialog box with no changes to the state of Printer setting. If the User exits the Toolbox without clicking Clean, then the Printer Cleaning Reminder dialog box will reappear on the next print. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 9-12...
Page 322: Selecting The Advanced Settings Tab
Use the Advanced Settings tab for adjusting the internal Printer settings, which are customized for every Printer at the factory and saved directly within the Printer's memory. (Note: You can select the Restore Defaults to restore the internal default settings.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 9-13...
Page 323 Current Column: Displays current value for setting • Change the value by clicking on the value to activate spin control or type. • Apply Button: Applies changed values. • Restore Defaults Button: Restores default values. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 9-14...
Page 324: Using The Image Darkness Option
Darken the image by clicking the up arrow to enter a positive value and increase the amount of Printhead heat. Caution: If the value is set too high, the Ribbon may jam or even break. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 9-15...
Page 325: Using The Print Top Of Form Option
• To help with this setting there are (+/-) orientation arrows located at the upper and lower left sections of the card. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 9-16...
Page 326 RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Print Top of Form Option Continued from the previous page. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 9-17...
Page 327: Using The Print Left Of Form Option
• Adjust the Print LOF up or down by the number (located below the line located closest to the edge of the card). a. Measure the density square, as shown below. b. Adjust the image density to 66% ± 1%. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 9-18...
Page 328: Using The Mag Top Of Form Option
Stripe as a “positive” or “negative” Magnetic Offset value is entered. • For this diagram, assume that the card is transparent and the card's Magnetic stripe can be seen through the top or front side of the card. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 9-19...
Page 329 Caution: If the negative value is set too high, the Printer may start encoding before the card's Magnetic Stripe reaches the encoding head. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 9-20...
Page 330: Using The Print Flip Angle Option
This is factory set. If the main board or the Printhead is replaced then adjust this number. • Locate the Printhead Setting Number on the bottom of the Printhead. • The number reads R=XXXX. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 9-21...
Page 331: Using The Transfer Tof Adjustment Option
• Determing this setting by using the (+/-) orientation arrows located at the upper and lower left sections of the card. Print the alignment card self-test. (Note: The leading edge should look like Figure 290.2.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 9-22...
Page 332 Follow this instruction: a. If the card is not aligned properly, make any additional changes necessary using the Print TOF setting. b. Print another alignment card. c. Repeat the process as needed. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 9-23...
Page 333 RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Transfer TOF Adjustment Option (continued) See the procedure on the previous page. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 9-24...
Page 334: Using The Transfer Temp Offset Option
Caution: The Film Drive sets the baseline for the Film Tension and should not be adjusted by the reseller or the end User. • Adjustments moderately change the image length.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 9-25...
Page 335: Using The Ribbon Print Supply Tension Option
This procedure controls the tension of the color Ribbon during printing. Adjust the Ribbon tension if the Ribbon wrinkle is appearing on the card. (Note: Adjustments moderately change the image length. “+” Adjustments can eliminate some cases of wrinkle.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 9-26...
Page 336: Transfer Tension Settings
(Note: Adjustments affect flash and smudge.) Using the Film Takeup Transfer Tension Option “-” Adjustments can cause card jams (Note: “+” Adjustments can help stop jamming. Adjustments affect flash and smudge.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 9-27...
Page 337: Using The Resin Heat Adjust Option
The blush point is compensation during printing: • There is no dye transfer. • There is no a light gray line on a portion of the card. • It should be white. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 9-28...
Page 338: Using The Lcd Contrast Option
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the LCD Contrast Option Use this setting to adjust the brightness of the LCD panel HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 9-29...
Page 339: Using The Cleaning Rate Option
This option changes head lift at end of card Using the Lamination Bottom Takeup Option This option changes tension of Laminate roll 1. Using the Lamination Top Takeup Option Changes tension of Laminate roll 2 (if equipped) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 9-30...
Page 340: Using The Lamination Card Backup Option
If typing a value outside the range, an error message will display specific to the setting when leaving the spin control to click any other spin control, button or tab. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 9-31...
Page 341: Section 10: Cleaning
Fargo Electronics, Inc. Section 10: Cleaning HDP5000 Cleaning Kit part number is 089200. For more detailed instruction, please refer to the Cleaning Kit Instruction Sheet in the kit. Important: The Printer should be cleaned on a regular basis to ensure that the Printer consistently produces high quality output.
Page 342: Safety Messages (Review Carefully)
• To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 10-2...
Page 343: Accessing The Clean Printer Tab
Printhead life.) Step Procedure From the HDP5000 Driver, click on the Toolbox button to bring up the Clean Printer tab. Follow the instructions from the CLEAN PRINTER tab on the Driver. See Display A below.
Page 344 RESTRICTED USE ONLY Fargo Electronics, Inc. Cleaning the Printer Platen Roller and Card Feed Rollers (cont) Display A – Clean Printer window Display B - Cleaning Card setup for Magnetic Encoder HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 10-4...
Page 345: Cleaning Procedures
Clean it only with a Cleaning Pad from the Printer Cleaning Kit. Caution: Do not use cleaning solvents of any kind or spray the printer with a cleaner! HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 10-5...
Page 346: Cleaning The Printhead
Cleaning Kit to firmly wipe back and forth across the surface of the Printhead. See display below. The printing surface is vertical and faces the left side. Reinstall the cartridges and close the cover once the Printhead is completely dry. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 10-6...
Page 347: Replacing The Card Cleaning Roller
Ribbon is changed. Steps Procedure Remove the Card Cartridge to access the Cleaning Roller. Remove the cleaning roller as shown in Display A. Replace with the new Card Cleaning Roller. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 10-7...
Page 348: Cleaning The Magnetic Encoder
Remove the Magnetic Head. See Display A below. Use an alcohol wipe from the cleaning kit to clean the Magnetic Head. See Display B below. Replace the Magnetic Head and Magnetic Cover. Display A Display B HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 10-8...
Page 349: Section 11: Fargo Workbench Printer Utility
Fargo Electronics, Inc. Section 11: Fargo Workbench Printer Utility Click on Diagnostics to bring up the Fargo Workbench Printer Utility. See the Fargo Workbench Printer Utility Help File for further instructions on each option. Reviewing the Card tab and Diagnostic button Display A –...
Page 350 RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Card tab and Diagnostic button (continued) Display B – Fargo Workbench Printer Utility (see the appropriate User Guide located on your HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 11-2...
Page 351: Configuring Data (F-Panel For Ymcfk Ribbon)
Workbench are set up correctly.) Step Procedure From the Driver Printing Preferences, click on Diagnostics to bring up the Fargo Workbench Printer Utility. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 11-3...
Page 352 Once the driver is set for YMCFK ribbon and Workbench parameters are set up correctly, the image printed from any software program will show the Florescent images as placed on the template. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 11-4...
Page 353 Click the Print Security applet group and select the Security Imaging applet. b. Check the Enable Secure Imaging Checkbox. (Note: The option for both front and back are set up the same way.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 11-5...
Page 354 Configuring Data (F-Panel for YMCFK Ribbon) (continued) Step Procedure a. Click on the Secure ID box on the left. b. Click and drag a box onto the Template. c. Move and size as needed. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 11-6...
Page 355 RESTRICTED USE ONLY Fargo Electronics, Inc. Configuring Data (F-Panel for YMCFK Ribbon) (continued) Step Procedure On the Template, right click on the Secure ID box for the options. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 11-7...
Page 356 Click on the Logo box on the left. b. Click and drag a box onto the Template. c. Move and size (as needed) by grabbing the corner of the box. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 11-8...
Page 357 Find the source of the Logo to place on the card. (Note: Fit to Frame will size the image to fit the box. Once this is set up, this logo will print from the software program. This is set up in the background.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 11-9...
Page 358 Configuring Data (F-Panel for YMCFK Ribbon) (continued) Step Procedure a. Click on the Text box on the left. b. Click and drag a box onto the Template. c. Move and size as needed. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 11-10...
Page 359 RESTRICTED USE ONLY Fargo Electronics, Inc. Configuring Data (F-Panel for YMCFK Ribbon) (continued) Step Procedure On the Template, right click on the Text box for the options shown below. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 11-11...
Page 360 It will print the same file each time unless you recreate a new template.) Follow the same instruction as above for the back side of the card. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 11-12...
Page 361 This option must be set up according to the above instructions for both sides.) Check Invert F-Panel Image to create a negative image. (Note: This may improve the look of the person’s image if used for the Logo.) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 11-13...
Page 362: Section 12: Packing The Card Printer
Clean the inside of the Printer with deionized air. Wipe it down with a lint-free cloth. Clean the Printhead with a Printhead swab. Pack the Printer in the original carton and packing materials. Be sure to enclose any necessary paperwork, test cards, etc. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 12-1...
Page 363: Section 13: Firmware Updates
New Firmware updates can be downloaded from the Internet. • Refer to the Fargo Workbench Printer Utility User Guide to download and install Firmware updates. See the Fargo website to access this document.
Page 364 RESTRICTED USE ONLY Fargo Electronics, Inc. Performing the Firmware Updates (continued) Display B – Fargo Workbench Printer Utility (Printer Information tab) HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 13-2...
Page 365 This will launch the Fargo Support page. • Click on the Firmware selection box. • Using the drop down menu, select the Printer. • Click on the Go button, as shown below. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 13-3...
Page 366 Select the Desktop, and then click on the OK button in the Browse for Folder dialog. Click on the Unzip button in the WinZip Self-Extractor window to unzip designated files. Continued on the next page HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 13-4...
Page 367 Select Upgrade Firmware in the Actions dropdown menu, as shown below. This brings up the Upgrade Firmware window, as shown below. See the Fargo Workbench Printer Utility User Guide at this time. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3)
Page 368 Select the Desktop from the Browse menu. • Click on the .frm file. • Click on the Open button. • Click on Upgrade to send the Firmware to the Printer. This completes the Firmware Update process. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 13-6...
Page 369: Section 14: Fargo Technical Support
Fargo Electronics, Inc. Section 14: Fargo Technical Support The purpose of this section to provide the User with an efficient, step-by-step procedure to be used when contacting Fargo Technical Support as needed for the HDP5000. Contacting Fargo Technical Support Step...
Page 370: Reading The Serial Numbers On A Fargo Printer
(e.g., the digits 28 indicate week 28 of that year). 3. A1280224: The last four digits indicate the sequence number for the numeric order in which the Printer’s were built. HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 14-2...
Page 371: Section 15: Reviewing Spare Parts Lists
Section 15: Reviewing Spare Parts Lists Reviewing Spare Parts List for HDP5000 and HDP5000-LC HDP5000 Series Recommended Spare Parts List Effective Date: To be added at a later date For current pricing see http://www.fargopartner.com/support_services/ HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 15-1...
Page 372 B (Black) Black Dye-Sublimation panels are distinguished from the black panel using resin by the use of B for Dye-Sublimation black. K denotes resin black. Continued on the next page HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 16-1...
Page 373 A set of conductors wrapped together and often concealed within insulation, used for signal transfer from one device to another, with connectors on either end that allows the cable to be removed. Continued on the next page HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 16-2...
Page 374 The panel on the Printer from which the User can control Printer functions. The Printer is usually composed of the control buttons and an LED or LCD display. Continued on the next page HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 16-3...
Page 375 A small array of mechanical switches installed on the Board that In-line Package can be configured to change Printer operations including Switches) providing a variety of self-tests. Continued on the next page HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 16-4...
Page 376 A microchip based volatile memory storage device. The Printer Random Access uses this to Buffer a print job, transferred from the PC, until the Memory) Printer is able to process the packet. Continued on the next page HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 16-5...
Page 377 Smart Card contact Station. This allows the User to write to the Smart Card chip with a standard RS-232 interface in the back of the Printer or with the optional built-in Encoder. Continued on the next page HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 16-6...
Page 378 The trailing edge of the card, detected to indicate when the Printer should stop printing. EPP (Enhanced A type of Parallel Port mode, developed by Intel, to increase the Parallel Port) port throughput. Continued on the next page HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 16-7...
Page 379 Definition EPROM A microchip based non-volatile memory storage device that (Electronically cannot be rewritten in the field. Firmware for many Fargo Programmable Read Printers is stored on these chips and so a change of the chip is Only Memory) necessary for an upgrade.
Page 380 Glossy / Matte A smooth polished surface in comparison to a rougher matte surface. Fargo matte cards have a surface index (Ra) of approximately 65 microinches while glossy have a Ra = 3. Glossy PVC A card made of PVC with a smooth polished surface (Surface roughness of approximately 0 - 10 micro-inches).
Page 381 HiCo (High The Coercivity value of magnetic media between 2500 - 4000 Coercivity) Oe (ISO 7811-6). Fargo's High Coercivity encodes at 2750 Oe. HTML (HyperText A standard protocol used to format text files for use in a browser Markup Language) or on the Internet.
Page 382 LAN (Local Area An array of several computers connected through a series of Network) data transfer cables for the sharing of data and peripherals. Continued on the next page HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 16-11...
Page 383 The JIS standard specifies one track on the front. Mag Verify A process to confirm proper magnetic encoding. After encoding, the information is read off back and compared to the intended string. Continued on the next page HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 16-12...
Page 384 A resin-like substance that is transferred by the Printhead to the card surface over a printed dye image to prevent image fading, increase abrasion durability and prevent dye migration. Continued on the next page HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 16-13...
Page 385 Any device that is attached externally to a PC. These often share the same data cable or port as a Printer and can be the source of communication problems. Continued on the next page HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 16-14...
Page 386 Buffer and spooler. Print Server A device used to connect and control a Printer on a network. Continued on the next page HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 16-15...
Page 387 Prox Card Encoder The FARGO prox card Encoder uses an HID ProxPoint® Plus reader mounted on the e-card docking Station inside the Printer/Encoder. The ProxPoint is a read only device producing a Wiegand signal that is converted to RS-232 using a Cypress Computer Systems CVT-2232.
Page 388 Parallel wires held flat in a row by plastic insulation. RibbonTraq A FARGO Electronics method of placing bar code-like marks on the transition area between color panels. These marks are arranged for detection by a reflective Sensor array for the identification of Ribbon type and the Ribbon position.
Page 389 Instructions saved in computer memory that directs the computer to perform certain tasks and functions. Spooler A computer application that allows the spooling of print jobs. Continued on the next page HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 16-18...
Page 390 Printer to test basic functionality. Thermistor An electronic resistor on the Printhead with a resistance value that varies in proportion to the heat to which it is exposed. Continued on the next page HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 16-19...
Page 391 A font format that produces each character using a mathematical equation, rather than a graphical representation, resulting in a much sharper, cleaner image. UltraCard The FARGO brand of card stock recommended for use in FARGO Printers, with the necessary glossy surface and composed of PVC. UltraCard III...
Page 392 YMCFK The designation of colored Ribbon by the panels of color in the order in which they are printed: Yellow (Y), Magenta (M), Cyan (C), Fluorescing and Black (K). HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 16-21...
Page 393 Card Output Hopper, 2-17 Direct-to-Card (DTC) Printing, 16-5 Card Size, 2-21, 8-12 direct-to-card printing, 8-2 card stock selection, 8-2 disable printing, 8-36 Card Surface, 2-21 disk cleanup utility, 5-38 Card Type, 8-13, 8-15 HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 17-1...
Page 394 Input, 16-11 Feeder Station, 2-19 Input Hopper, 16-11 Field Separator (FS), 8-78 Input Hopper Card Capacity, 2-11 Film, 16-8 Interface, 2-11 Firmware, 16-8 Flash Memory, 16-8 Intermediate Transfer Media (InTM), 16-11 HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 17-2...
Page 395 Print Both Sides option, 8-31, 8-33 Memory, 16-13 Print Driver, 16-15 Menu, 16-13 Print Job, 16-15 Monochrome, 16-13 Print Length, 2-8, 8-12 more heat, 8-42 Print Ribbon, 10-5 Print Ribbon Options, 2-13 Print Ribbons, 2-20 HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 17-3...
Page 396 Ribbon type, 8-24, 8-25, 8-26, 8-27, 8-28 thicker cards, 8-2 Ribbon/Cards, 8-1, 10-2 thinner cards, 8-2 RibbonTraq, 16-17 Through-hole, 16-20 Right Cards, 8-2 Timeout, 16-20 Right Cards/HDP Print Process, 8-2 TOF (Top of Form), 16-20 HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 17-4...
Page 397 YMCKH Panel Ribbon, 8-2 UPS (Un-interruptible Power Supply), 16-21 YMCKH Ribbon, 8-7 USB (Universal Serial Bus), 16-21 YMCKK, 8-27, 16-21 USB/Ethernet Board Assembly (A000xxx), 4-7, 7-6 YMCKO, 16-21 YMCKOK, 16-21 Vertical adjustment, 8-54 HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.3) 17-5...

Fargo HDP5000 User Manual

Section 1: Printer Overview

Section 2: Specifications

Section 3: Installation Procedures

Section 4: Accessory Procedures

Section 5: General Troubleshooting

Section 6: Ethernet Option Section

Network Services - Overview

Network Management Interface

Telnet Command Line Interface

Ethernet Web Pages - Standard Procedures

Additional Procedures

Ethernet Printer Troubleshooting Procedures

Reviewing Frequently-Asked Questions

Glossary of Terms

Section 7: Card Lamination Module

Section 8: Printer Adjustments

Using the Card Tab

Using the Device Options Tab

Using the Image Color Tab

Using the Image Transfer Tab

Using the Magnetic Encoding Tab

Using the Lamination Tab (HDP5000-LC)

Using the K Panel Resin Tab

Using the Printer Supplies Tab

Section 9: Toolbox

Section 10: Cleaning

Section 11: Fargo Workbench Printer Utility

Configuring Data (F-Panel for YMCFK Ribbon)

Quick Links

Troubleshooting

Related Manuals for Fargo HDP5000

Summary of Contents for Fargo HDP5000