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Summary of Contents for Digital Watchdog MEGApix Flex DWC-PVX16W2
- Page 1 MEGApix Flex™ 16MP user-configurable ® multi-sensor vandal dome IP camera DWC-PVX16W DWC-PVX16W2 DWC-PVX16W4 User’s Manual Ver. 08/20 Before installing and using the camera, please read this manual carefully. Be sure to keep it handy for future reference.
- Page 2 Safety Information CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN. CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK) NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. Warning Precaution This symbol indicates that dangerous voltage This exclamation point symbol is intended to alert the consisting a risk of electric shock is present within user to the presence of important operating and...
- Page 3 Important Safety Instructions Read these instructions. - All safety and operating instructions should be read before installation or operation. Keep these instructions. - The safety, operating and use instructions should be retained for future reference. Heed all warnings. - All warnings on the product and in the operating instructions should be adhered to. Follow all instructions.
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Page 4: Table Of Contents
Table of Contents Introduction Product & Accessories ..................................6 Parts Name ......................................7 Installation Disassembling the Camera ................................8 Installation ......................................9 Adjusting the Camera Angles ..............................10 Cabling ......................................11 SD Card ......................................13 Network Setup DW IP Finder ....................................14 Quick Start of Network Connection ............................15 DDNS Registration ..................................16 Guide to Network Environment ...............................17 Setup Cases .....................................18... - Page 5 Table of Contents (Continue) Camera Settings NETWORK SETUP (CONTINUED) UPnP Settings ....................................42 DDNS Settings ....................................43 FTP Settings ....................................44 SMTP Settings ....................................45 SNMP Settings ....................................46 RTSP Information ..................................47 TRIGGER ACTION SETUP Action Rules Configuration ...............................48 Action Rules Add/Modify ................................49 Image Transfer Configuration ..............................50 Relayout Configuration ................................51 EVENT SETUP Event Rules Configuration .................................52...
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Page 6: Introduction
Introduction - Product & Accessories Camera (sensor module block - 4ea) Camera (Body) Quick set up guide Hex Allen wrench Waterproof cap and gasket Screws and Moisture absorber - 2pcs Mounting template plastic anchors - 4pcs and absorber guide Test monitor cable... -
Page 7: Parts Name
Introduction - Part Name Dome cover Safety wire Sensor module block Base guide Magnetic track SD card slot Test monitor Video Select Reset button 2nd Video Alarm in/out select switch Test monitor cable slot RJ-45 Connector Audio in/out DC power jack Waterproof cap... -
Page 8: Installation
Installation - Disassemble the camera Before installing your camera, you have to read the following cautions. 1. You have to check whether the location can bear five times of the weight of your camera. 2. Do not let the cables get caught in improper places or the electric line cover to be damaged. This may cause a breakdown or fire. -
Page 9: Installation
Installation - Installation Use the camera or mounting template to mark and drill the necessary holes in the wall or ceiling. Template Sheet Pull wires through and make all necessary connections. Put the Lan cable into (a), then (b) will be assembled to (a) tightly. -
Page 10: Adjusting The Camera Angles
Installation - Adjusting the camera angle Adjustinf direction of monitoring Adjust the direction of the camera while it its fixed on the ceiling. Tilt is used to adjust the tilt. Rotating the lens by its axis is called Rotation. - Rotation angle is 357° total. - Tilt rotation angle is 60°... -
Page 11: Cabling
Installation - Cabling Two Options Use a PoE-enabled swtich to connect data and power through a single cable and begin viewing and recording images instantly. A non-PoE switch will require an adaptor for power transmission. 1. Using a PoE-Enabled Switch 2. - Page 12 Installation - Cabling Alarm In/Out Audio Input Audio Output Network Power Power Connection Audio Output Please, check the voltage and current capacity of rated power Connect the ‘Audio Out’ cable of the camera to device like carefully. speaker. Audio Out supports only RTSP Back channel function. It plans to make it Rate Current available on the web later.
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Page 13: Sd Card
Installation - Inserting/Removing an SD Memory Card The memory card is an external data storage device that has been developed to offer an entirely new way to record and share video, audio, and text data using digital devices. Micro Recommended SD Card Specification (Not Included) - Type: Micro SD (SD/SDHC/SDXC) - Manufacturer: SanDisk, Samsung, Transcend, Micron... -
Page 14: Network Setup Dw Ip Finder
Network Setup - DW IP Finder Thumbnail view Firmware version Select network to scan Camera's uptime Filter device type to scan Scan devices Show/hide Open device thumbnail view configuration Refresh thumbnail view settings Bulk IP assignment Device's information Firmware upgrade Go to : http://www.digital-watchdog.com and search for ‘IP Finder’... -
Page 15: Quick Start Of Network Connection
Network Setup - Quick Start of Network Connection Please follow the steps below to complete 11. Access your IP Camera via the Internet : the initial setup of the network function. If you use a static IP address assigned by your ISP 1) Open Internet Explorer. -
Page 16: Ddns Registration
Network Setup - DDNS Registration If you have DYNAMIC IP service from your Internet Service Provider (ISP), you can’t tell the current IP address of the IP Camera. To solve this problem, you have to register to our DDNS service. At first, you have to check if you are using dynamic addressing. -
Page 17: Guide To Network Environment
Network Setup - Guide to Network Environment Please configure the IP Camera at the 5. The following descriptions are several basic network scenarios. Determine which scenario describes your network. installation site. You must determine your If your network does not match one of the scenarios below network scenario in order to configure the IP and you are unsure how to setup your IP Camera, contact Camera with the proper TCP/IP settings. -
Page 18: Setup Cases
Network Setup - Setup Case A, B Configure your IP Camera’s TCP/IP properties Case A: as follows : Dynamic IP + Personal Router [Most SOHO] 1. Network Type : STATIC (even though you have Dynamic IP from your ISP, use STATIC on the IP Camera) Camera 2. - Page 19 Network Setup - Setup Case C, D Case D: Case C: Dynamic IP + DSL/Cable Modem [Connected Static(Fixed) IP [Dedicated line directly directly to the IP Camera] to the IP Camera] Camera Camera Phone Line or CATV Cable/xDSL Modem (ISP Provided) Public Line Gateway or Router at ISP...
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Page 20: Port Forwarding
Network Setup - Port Forwarding After entering the correct TCP/IP settings, you are ready for ‘Port Forwarding’(Cases A, B). 1. Please record the TCP/IP settings of your IP Camera for future reference. You may need this information to access your IP Camera and to configure ‘Port Forwarding’. -
Page 21: Starting The Ip Camera
Network Setup - Starting IP Camera After forwarding correctly the Web Port, through your router (if applicable), install the IP Camera in a proper location. 1. Locate the serial number located on the label attached to the bottom of the IP Camera, you will need this for DDNS registration. -
Page 22: Web Viewer
Web Viewer Screen - Basic Screen Web viewer is optimized with explorer10 or above version and Firefox. If VLC is not installed or VLC plugin is not supported (Chrome), Live buffering and Channel select menu on 3, 4 will be changed to Live Viewer menu, and then if HTML5(MJPEG) is selected on Live Viewer menu, then you can check the video. -
Page 23: Video & Audio Setup
Setup - Video & Audio Setup Video Configuration Detail Page - When you selects an item from the menu, you can set the details for the selected item. Setup Constitution Video&Audio [ VIDEO, OSD, ROI, AUDIO, PRIVACY MASK ] Camera [ IMAGE ADJUSTMENT, EXPOSURE, DAY&NIGHT, BACKLIGHT, WHITE BALANCE, IMAGE, VIDEO ] Network [ STATUS, NETWORK SETTING, AUTO IP, ONVIF, UPNP, DDNS, FTP, SMTP, SNMP, RTSP INFORMATION ]... - Page 24 Setup - Video & Audio Setup Video Configuration VIN Source - Select the Video 1 ~ Video 4 and Set the video setup. Click 'apply' to set the other video setting. Live Video Channel Setup - The video can be configured to variety settings with a combination of codec and resolution. The camera performance has to be considered when setting multiple channels.
- Page 25 Setup - Video & Audio Setup Video Configuration GOP(Group of Pictures) Size - Set up the number of frames (P-frame) which contain only changed information based on basic frame (I-frame). Regarding videos with lots of movement, if you set GOP size bigger, only the number of P-frames is bigger. As a result, video resolution will be low but ‘File size’...
- Page 26 Setup - Video & Audio Setup Video Configuration Bitrate Mode - Select the bitrate control scheme of video compression from CBR (Constant Bit Rate) or VBR (Variable Bit Rate). CBR - To guarantee the designated constant bit rate, the quality of video are controlled in this mode. Therefore, the quality of video is likely to be varying when network traffic is changing.
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Page 27: Osd Configuration
Setup - Video & Audio Setup OSD Configuration VIN Source - Select the Video 1 ~ Video 4 and Set the video setup. Click 'apply' to set the other video setting. Date / Time - Display the current time. User Text - Output the TEXT entered by the user. Support a maximum of 30 characters. Click ‘Apply’... -
Page 28: Region Of Interest Configuration
Setup - Video & Audio Setup Region of Interest Configuration Region of interest function gives much more efficiency picture quality for indicated area to improve picture qualities of movement scene at the same bandwidth. VIN Source - Select the Video 1 ~ Video 4 and Set the video setup. Click 'save' to set the other video setting. -
Page 29: Audio Configuration
Setup - Video & Audio Setup Audio Configuration Codec - Select the Audio Codec. Currently it supports only codec G.711. Volume - Select the Audio Volume from 0 to 10. Sample Rate - Select the Audio Sample Rate. Currently it supports only 8000 Hz. Click ‘Save’... -
Page 30: Privacy Mask Configuration
Setup - Video & Audio Setup Privacy Mask Configuration Use this function to mask areas that you want to hide on screen to protect privacy. VIN Source - Select the Video 1 ~ Video 4 and Set the video setup. Click 'save' to set the other video setting Activation - The Privacy mask function can be enable or disable. -
Page 31: Camera Image Adjustment
Setup - Camera Setup Camera Image Adjustment Select the Video 1 ~ Video 4 and Set the video setup. Click 'save' to set the other video setting. Sharpness - Using this control, sharpness of image can be adjusted to meet your preference. Brightness - Using this control, brightness of image can be adjusted to meet your preference. -
Page 32: Camera Exposure Settings
Setup - Camera Setup Camera Exposure Settings Select the Video 1 ~ Video 4 and Set the video setup. Click 'save' to set the other video setting. Auto Exposure - Automatic exposure(AE) automatically sets the aperture or shutter speed, based on the external lighting conditions for the photo. -
Page 33: Camera Day & Night Settings
Setup - Camera Setup Camera Day & Night Settings Select the Video 1 ~ Video 4 and Set the video setup. This function is applied to Video 1 ~ Video 4 at once. Day & Night - Auto: In this mode, the IR cut filter is removed automatically depending on the light condition around. - Day: In this mode, the IR cut filter is applied to the image sensor all the time. -
Page 34: Camera Backlight Settings
Setup - Camera Setup Camera Backlight Settings This is a feature used for problematic light conditions where the contrast from light to dark areas is very high. Select the Video 1 ~ Video 4 and Set the video setup. Click 'save' to set the other video setting. WDR (Wide Dynamic Range) - The WDR function can be enable or disable. -
Page 35: Camera White Balance
Setup - Camera Setup Camera White Balance Select the Video 1 ~ Video 4 and Set the video setup. Click 'save' to set the other video setting. Activation - White Balance can be enable or disable. White Balance Mode - Select White Balance depending on the lighting conditions. RGB Gain - The R/G/B gain can be set only when the White Balance Mode is set to Manual. -
Page 36: Camera Image Enhancement
Setup - Camera Setup Camera Image Enhancement Select the Video 1 ~ Video 4 and Set the video setup. Click 'save' to set the other video setting. 3D Noise Reduction - 3DNR function enables to suppress noise and retain good video quality in low light conditions. Mirror - Reverse the video from side to side. -
Page 37: Video Enhancement
Setup - Camera Setup Video Enhancement Select the Video 1 ~ Video 4 and Set the video setup. Click 'save' to set the other video setting. Flicker - This function Enable to enhance the flicker situation. Click ‘Save’ to save the current settings. Click 'Cancel' to return to the previous setting. -
Page 38: Network Status
Setup - Network Setup Network Status This menu will show you all the information of Network setting in the camera. However, you cannot change those here. -
Page 39: Network Settings
Setup - Network Setup Network Settings Network Type - Define network IP address type from the Static Mode for the fixed IP or the Dynamic Mode by the dynamic IP address. If you select the Static Mode, you must fill out IP Address, Subnet Mask, Gateway, DNS Server and all ports. If you select the Dynamic Mode, the IP address will be allocated automatically by DHCP equipment. -
Page 40: Auto Ip Settings
Setup - Network Setup Auto IP Settings General Setting - Auto IP Settings function can be enable or disable. Auto IP Settings Information - It displays the unique id or Auto IP address. Click ‘Apply’ to make above setting effective. -
Page 41: Onvif Settings
Setup - Network Setup ONVIF Settings Authentication None: Allows to access without ONVIF authentication. WS - Usertoken: Allows to access with WS-User Token of ONVIF authentication. WS - Usertoken + Digest: Allows to access with WS-User Token and Digest of ONVIF authentication. Discovery Mode - The discovery function can be enable or disable. -
Page 42: Upnp Settings
Setup - Network Setup UPNP Settings General Setting - UPNP function can be enable or disable. Friendly Name - Define the friendly name. Support a maximum of 30 characters and special character (/ ~ ! $^ ( ) { } [ ] ; , ) can not be used. -
Page 43: Ddns Settings
Setup - Network Setup DDNS Settings DDNS Disable - If it is selected, DDNS service does not work. Public DDNS - To use public DDNS service, select a site address listed in the list. After filling out the Host Name of the site, the setup is completed by entering User Name and Password registered in that DDNS site. -
Page 44: Ftp Settings
Setup - Network Setup FTP Settings To transfer / save the image to the relevant sites through FTP, then FTP needs to be setup. General Setting - FTP function can be enable or disable. FTP Server Address - Define FTP Server IP Address. If IP Address form is incorrect, a Message box will be shown to try again. FTP Upload Path - Define a path in FTP server to store video. -
Page 45: Smtp Settings
Setup - Network Setup SMTP Settings To send / save the image to the relevant sites by Email, SMTP needs to be setup. General Setting - SMTP function can be enable or disable. Mode - Select Security mode of SMTP from Plain or SSL / TLS. After checking account setup of your SMTP Server, you may select one. SMTP Server Address - Define the SMTP Server Address. -
Page 46: Snmp Settings
Setup - Network Setup SNMP Settings SNMPv1/SNMPv2 - Select the SNMPv1/SNMPv2 option and type the names of Read community and Write community. SNMP trap can be used to check periodically for operational thresholds or failures that are defined in the MIB. SNMP Trap - SNMP trap can be enable or disable. -
Page 47: Rtsp Information
Setup - Network Setup RTSP Information Select the Video 1 ~ Video 4 and Set the video setup. Click 'apply' to set the other video setting. Target Stream - Select the channel you want to set. Time out - Set the RTSP time out. The session is disconnected after the specified time out. -
Page 48: Action Rules Configuration
Setup - Trigger Action Setup Action Rules Configuration Action rules List - It indicates the custom action rule information added to Action rules list. Click ‘Add’ to add custom action rules. Click ‘Modify' to modify selected item from the action rules list. Click 'Delete' to delete selected item from the action rules list. -
Page 49: Action Rules Add/Modify
Setup - Trigger Action Setup Action Rules Add / Modify Name - Define name of action rules. Input text cannot be exceed limited. (4 ~ 15) Action1 ~ Action5 - Select the action to take If the event occurs. Click ‘Save’ to save the current settings. Click 'Cancel' to return to the previous menu. -
Page 50: Image Transfer Configuration
Setup - Trigger Action Setup Image Transfer Configuration Pre / Post Alarm Image - Image Transfer due to event is configured by setting Image transfer rate and Pre / Post alarm duration. Descriptions Number of Image Define Number of image transferred per second. Pre-alarm Duration Define duration of image transfer before an event. -
Page 51: Relayout Configuration
Setup - Trigger Action Setup Relayout Configuration Relay Output - Select the Relay output. The number of relay outputs depends on the camera model. Mode - Select the monostable / bistable for relay mode. Idle State - Select whether the contact is normally opened or is closed. Duration - Relay out is operated during the setting time. -
Page 52: Event Rules Configuration
Setup - Event Setup Event Rules Configuration Event Rules List - It indicates the custom Event Rule information added to Event Rules list. Click ‘Add’ to add custom event rules. Click ‘Modify' to modify selected item from the event rules list. Click 'Delete' to delete selected item from the event rules list. - Page 53 Setup - Event Setup Event Rules Configuration Name - Define the Event rule name. Event - Select the event among motion detection, network disconnection, temperature alert, sensor detection . Click 'Cancel' to return to the previous setting. You need a event one more. Rules - Select the action rule defined in the Trigger Action-Action rule menu.
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Page 54: Motion Detection Configuration
Setup - Event Setup Motion Detection Configuration Motion Detection - It shows the Motion event status. Event Alert Icon( ) appears if ‘Motion Detection’ is activated. VIN Source - Select the Video 1 ~ Video 4 and Set the video setup Click 'save' to set the other video setting. -
Page 55: Temperature
Setup - Event Setup Temperature Mode - Select the either Fahrenheit and Celsius. Threshold - Define the temperature at which the event trigger is occurred. Temperature - It indicates the current temperature of the IP camera. Click ‘Apply’ to make above setting effective. -
Page 56: Alarm Configuration
Setup - Event Setup Alarm Configuration Input Device Setup - Select input device type from OFF / N.O. / N.C. Operation Ignore this Input sensor. The contact is normally open and closed when activated. The contact is normally closed and open when activated. Click ‘Apply’... -
Page 57: Record Configuration
Setup - Record Setup Record Configuration Target Stream - Select the channel you want to record video. Click ‘Save’ to save the current settings. Recording List - Display the information about the recording settings. Record (0/4) > Storage 1 / Record (1/5) > Storage 2 / Record (2/6) > Storage 3 / Record (3/7) > Storage 4 Click ‘Modify’... - Page 58 Setup - Record Setup Record Configuration Enabled - The Recording function can be enable or disable. Storage Device - Can not be selected and shows the saved SD card. File Type - Select the recording file type. Currently only supports Ts Type. Storage - Select the storage type.
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Page 59: Recording List
Setup - Record Setup Recording List Storage - Select the Storage. Filter - Select the date / time, event, sort or storage format to filter the recorded video. Click the 'Refresh' button to refresh the records list. Click 'Filter' to view the filtered recorded video. Recording List - Display the information to the recording video. -
Page 60: Recording Video
Setup - Record Setup Recording Video Recording Video Viewer - Play the recorded video. Recording Video Information - Display the information about the recorded video. Click 'Replay' to view the recorded video again. Click 'Back' to return to the previous menu.. -
Page 61: Storage Configuration
Setup - Record Setup Storage Configuration Display the SD card information mounted from device. When you select the item in Storage list, You can set the functions related to the SD card. - Page 62 Setup - Record Setup Storage Configuration Storage Size - Total capacity of SD card and the remainder of it are displayed. Auto Delete - Select the period for Auto delete. The image data stored before period will be deleted automatically. Delete all stored image older than selected time.
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Page 63: Ip Address Filter Configuration
Setup - Security Setup IP Address Filter Configuration IP Address Filter - IP filter function can be enable or disable. IP Filter Type - Select the recording IP filter type. Click ‘Apply’ to make above setting effective. Filter IP Address - Display the filtered IP address. IP Address - Define the IP address you want to apply the IP filter. -
Page 64: Rtsp Authentication Configuration
Setup - Security Setup RTSP Authentication Configuration RTSP Authentication - RTSP Authentication can be enable or disable. Click ‘Apply’ to make above setting effective. -
Page 65: Ieee 802.1X Configuration
Setup - Security Setup IEEE 802.1X Configuration The feature is needed when connecting the camera to the network protected by the IEEE 802.1X. IEEE 802.1x - The IEEE 802.1x feature can be enable or disable. Protocol - MD5 : It provides one-way password-based network authentication of the client. - PEAP : It is similar to TTLS in that it does not require a certificate on the client side. -
Page 66: Https Configuration
Setup - Security Setup HTTPS Configuration HTTPS encrypts session data over SSL or TLS protocols instead of using plain text in socket communications. Certificate - Select an installed certificate. If you can not select a certificate, please install the certificate from the Security->Certificates menu. HTTPS connection Policy - Select one of “HTTP”, “HTTPS”, “HTTP and HTTPS”... -
Page 67: Certificates Configuration
Setup - Security Setup Certificates Configuration Server/Client Certificates - It show the installed certificates. Create Self-Signed Certificate - A self-signed SSL certificate is an identity certificate signed by its own creator. But they are considered to be less trustworthy. Properties - Shows information about the selected certificate. Delete - Delete the selected certificate. - Page 68 Setup - Security Setup Certificates Configuration Detail for Install Certification. Certificate From Signing Request - Select to install signed certificate returned from the CA. Certificate And Private Key - Select to install Certificate And Private Key to install a certificate and private key. Certificate Name - Enter a unique name to identify certificate.
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Page 69: Service Configuration
Setup - Security Setup Service Configuration Telnet - The Telnet function can be enable or disable. Click ‘Apply’ to make above setting effective. -
Page 70: System Information
Setup - System Setup System Information System Capability information. Device Name - You can define the device name. Click ‘Apply’ to make above setting effective. -
Page 71: Firmware Update
Setup - System Setup Firmware Update Version Information - It shows the current Firmware Version in the system. Web Update - Select the Firmware file in your computer by clicking [Select file] button. Start F / W Update - Click this button to start update. Progress of uploading will be displayed using Progress Bar. If you assign the wrong file name, an error massage will be shown. - Page 72 Setup - System Setup Firmware Update FTP Server Address - Define FTP Server IP Address. If IP Address form is incorrect, a Message box will be shown to try again. FTP Port - Define the FTP Server Port. If Port is not appropriate, it is impossible to access to FTP Server. User ID - Define User ID to access to the FTP Server.
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Page 73: Date & Time Settings
Setup - System Setup Date & Time Settings TimeZone Setup - Choose TimeZone for camera. It will be activated after clicking ‘Apply’ button. Prior to setting below ‘New Camera Date & Time’, set correct Timezone first. Time Format - Select the time format yy-mm-dd or mm/dd/yy. Current Date &... -
Page 74: Dst Settings
Setup - System Setup DST Settings Daylight Saving Time (DST) is the practice of setting the clocks forward one hour from standard time during the summer months, and back again in the fall, in order to make better use of natural daylight. General Setting - DST function can be enable or disable. -
Page 75: User Management
Setup - System Setup Users Management Users - List all the user accounts for authentication. Add - Register a new user Enter a new user ID except Admin since it exists. Password Enter the user Password. Enter the user Password again for verification. Verify Select Operator or Viewer. -
Page 76: System Log
Setup - System Setup System Log Filter - Select a date, sort or type of log to filter the log. Click the 'Refresh' button to refresh the log list. Click 'Filter' to view the filtered log. System Log List - The filtered log is displayed. -
Page 77: Factory Reset
Setup - System Setup Factory Reset Reset to the factory defaults - Return the setup to the factory default. All - Reset all Settings to the factory defaults. Except Network Settings - Except Network related settings , reset all others to the factory default. Click ‘Apply’... -
Page 78: Restart
Setup - System Setup Restart If you click the ‘RESTART’ menu, a message box will be shown to confirm. Click the ‘OK’ button to restart. -
Page 79: System Open Source License
Setup - System Setup System Open Source License This menu will show you all the list of System Open Source License in the camera. Open Source Name / Version / License... -
Page 80: Appendix
Appendix A : Current TCP / IP Settings If your IP settings are obtained automatically, you could use the MS-DOS prompt (or Command Prompt) to determine your IP address. For information on how to do this, please read the FAQ. 1. - Page 81 Appendix - B : Changing IP address and subnet mask 1. Windows 7 Users 2. Windows 10 Users Start Start Control Panel Settings Network and Network & Internet sharing center Click on Change adapter options in Manage network Ethernet connections Select the Ethernet, Properties Right click and...
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Page 82: Faqs
Appendix - 1. My POWER light is not on? 8. How do I “PING” an IP address? Power is not being supplied to the unit. Please use the power 1) Open an MS-DOS (or Command) prompt supply shipped with the unit and verify that a power source 2) At the prompt type - “ping xxx.xxx.xxx.xxx”... -
Page 83: Dimensions
Specifications - Dimension Unit: inches (mm) 7.5" (192mm) 3.3" (84mm) -
Page 84: Warranty
Warranty Information Digital Watchdog (referred to as “the Warrantor”) warrants the Camera against defects in materials or workmanships as follows: Labor: For the initial five (5) years from the date of original purchase if the camera is determined to be defective, the Warrantor will repair or replace the unit with new or refurbished product at its option, at no charge. -
Page 85: Limits & Exclusions
This warranty gives you specific legal rights, and you may also have other rights from vary from state to state. If the problem is not handled to your satisfaction, then write to the following address: Digital Watchdog, Inc. ATTN: RMA Department 5436 W Crenshaw St...
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