True TC900 Owner's Manual page 155

CHAPTER 7: ADDITIONAL INFORMATION
Malfunction
Heart rate is displaying
erratically or not
displaying
Fault Code
Fault CN00: Corrupted
Console Configuration
Fault CN01: Internal
Fault
Fault CN02:
Invalid Console
Configuration
Possible Cause
Transmitter belt contacts are not making
good contact with the skin
Contacts on the transmitter belt are not
moist
Transmitter belt is not within 3 feet (1 meter)
of the heart rate receiver
The battery inside the transmitter belt is
depleted
Another user wearing a compatible
transmitter strap is within 3 foot (1 meter) of
the unit
Environmental interference from high
voltage power lines
Environmental interference from
computers
Environmental interference from motor
driven appliances
Environmental interference from cell or
cordless phone
Environmental interference from Wi-Fi
router
Category Description
Corrupted brainboard
Console configuration - fails integrity
check
Math error - software
Console
The product configuration
data has failed validation
checks
Console
(incline ranges make no
sense, etc.)
Truefitness.com / 800.426.6570 / 636.272.7100
Corrective Action
Re-adjust the transmitter belt so that it is in full
contact with the skin
Moisten the contacts on the transmitter belt
Adjust your position on the belt so that you
are within 3 feet (1 meter) of the console
Replace the transmitter belt with a
compatible transmitter belt
Move the units so that there is more space
in-between units
Move the unit to another position
within the room or move the cause of
the interference until heart rate reading
are stable. If the probable source of
interference is plugged into the same outlet
move the suspect source to another outlet.
Cause
Corrupt software
Firmware and
software versions are
not compatible
Console Configure
Incorrectly
Corrupt Software
Console Configure
Incorrectly
Incline Motor out of
range
Loose Cable
Corrective Action
Power cycle
Re-configure console
Re-install software/
firmware
Contact dealer or TRUE
service
Power cycle
Re-configure console
Re-install software/
firmware
Contact dealer or TRUE
service
Power cycle
Re-configure console
Contact Dealer or TRUE
service
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