True TC900 Owner's Manual
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True TC900 Owner's Manual

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* Assembly Guide & Warranty Card Included
TC650 & TC900
TREADMILL
OWNER'S MANUAL
Transcend Console
Escalate
Console
Escalate
Console
Emerge Console
15
9
Revision 121617

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  • Page 1 * Assembly Guide & Warranty Card Included TC650 & TC900 TREADMILL OWNER’S MANUAL Transcend Console Escalate Console Escalate Console Emerge Console Revision 121617...
  • Page 2 TC650/900 OWNERS MANUAL IMPORTANT: All products shown are prototype. Actual product delivered may vary. Product specifications, features & software are subject to change without notice. For the most up-to-date owner’s manual please visit www.truefitness.com. For documents in additional languages please visit www.truefitness.com/resources/document-library/ IMPORTANTE: Todos los productos mostrados son prototipos.
  • Page 3 The proud manufacturing tradition of quality and the culture of innovation at TRUE have given rise to a full line of extraordinary cardio and strength equipment. As a result, people all over the world are benefiting from the TRUE experience.

  • Page 4: Table Of Contents

    TC650/900 OWNERS MANUAL TABLE OF CONTENTS: Chapter 1: Safety Instructions Chapter 4C: Escalate Operation Safety Instructions ............. 5 Escalate Overview..........123 Space Requirements ..........8 Console Navigation ..........125 Grounding Instructions ..........9 Advanced Console Functions ......131 Power Requirements ..........10 Warning Decals............

  • Page 5: Chapter 1: Safety Instructions

    45, smokes, has high cholesterol, is obese or has not exercised regularly in the past year. Additionally, TRUE recommends consulting a fitness professional on the correct use of this product.
  • Page 6 To disconnect, turn power OFF at the ON/OFF switch if applicable, then remove plug from electrical outlet. • Never operate a TRUE product if it has a damaged power cord or electrical plug, or if it has been dropped, damaged, or even partially immersed in water. Contact TRUE Customer Service for a replacement.
  • Page 7 • Do not exceed TC650 maximum user weight of 500lbs (226 kg). • Do not exceed TC900 maximum user weight of 500lbs (226 kg). • Do not use if you have a cold or fever. •...

  • Page 8: Space Requirements

    CHAPTER 1: SAFETY INSTRUCTIONS SPACE REQUIREMENTS: TRUE’s recommendation is to leave a minimum of 24” (0.6m) on each side of the treadmill and a 79” (2 m) safety zone at the rear of the treadmill. Truefitness.com / 800.426.6570 / 636.272.7100...

  • Page 9: Grounding Instructions

    CHAPTER 1: SAFETY INSTRUCTIONS GROUNDING INSTRUCTIONS: This product must be grounded, if it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with a cord having an equipment-grounding conductor and a grounding plug.

  • Page 10: Power Requirements

    CHAPTER 1: SAFETY INSTRUCTIONS Truefitness.com / 800.426.6570 / 636.272.7100 10 of 171...

  • Page 11: Warning Decals

    WARNING DECALS: WARNING: Replace warning labels that may be worn, damaged, or missing. To replace any worn or missing decals contact TRUE FITNESS by visiting www.truefitness.com or contact customer service at 800-883-8783. COMPLIANCES: This equipment complies with all applicable codes and regulations. For a complete list of compliances, please visit www.truefitness.com.
  • Page 12 Important Electrical Requirements – 120V: Your TRUE equipment requires a dedicated 120 volt, alternating current (AC), 20 amp grounded outlet circuit. This means nothing else can be plugged into the same circuit. Most power circuits are rated for this 120V AC 20 amp requirement, but you must ensure the equipment does not share the circuit with anything else.

  • Page 13: Pre Assembly Checklist

    CHAPTER 2: ASSEMBLY GUIDE PRE-ASSEMBLY CHECKLIST: ITEM DESCRIPTION Qty. Console Rack Frame Pedestal - Left Pedestal - Right Handrail - Left Handrail - Right Lower Console Rack Cover Lower Shoulder Cover-Left Lower Shoulder Cover-Right Hand Grip Assembly - Left Hand Grip Assembly - Right Rear Console Cover Truefitness.com / 800.426.6570 / 636.272.7100 13 of 171...
  • Page 14 CHAPTER 2: ASSEMBLY GUIDE PRE-ASSEMBLY CHECK LIST: TC650/900 Item Description Item Description Bolt M8 x P1.25 x 25 Bolt M5 x P0.8 x 60 Screw M5 x P0.8 x 10 Bolt 5/16”-24 x 1-1/2” Lock Washer M8 Bolt 1/4”-20 x 5/8” Lock Nut M8 x P1.25 External Tooth Star Washer M8 Cap-Motor Cover Screw...

  • Page 15: Assembly Steps

    CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Step 1 Remove Motor Cover: a) Remove the screw (o) and washer (n)and then the seven remaining identified screws from the motor cover. Keep all motor cover hardware for reassembling the motor cover to the treadmill frame at Step 11.
  • Page 16 CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Step 3 Frame Cable Connections: a) Route the cables exiting from the right pedestal to the appropriate connection point as shown. Cables will be marked for easy identification. b) Remove the nut and washer attached to the coaxial cable as shown.
  • Page 17 CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Step 4 Drip Guard Assembly: a) Screw the M5 screws that were removed earlier and a M8 x 25 bolt (A) with a M8 split lock washer (C). b) Secure all four right pedestal cables to the drip guard assembly using the zip tie in the location shown.
  • Page 18 CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Step 6 Console Rack: a) Install the console rack onto the pedestals by resting the console rack tubing on top of the pedestal tubing cradles. CAUTION: Do not pinch cabling during this step. b) Install 8 Bolts 5/16”-24 x 1-1/2”...
  • Page 19 CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Step 7 Console Rack Cable Connections: a) Connect all wires from the left and right pedestal arms to the wires from the upper console rack cover as shown (all cables will be connected regardless of console option). *Do not over torque the coax TV cable.
  • Page 20 CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Step 8 Lower Console Rack Cover: a) Position the rear edge with the long screw bosses slightly up inside the console rack first. Next, carefully raise up the front edge while making adjustments so the safety clip docking bracket and long screw boss passes up through the safety key mechanism.
  • Page 21 CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Step 10 : Handrail Assembly a) Fully insert the handle and then loosely install the bolts. While slightly rotating the handle to best align the seams and holding inwards, securely tighten the bolts. Warning: When starting the bolts, be careful not to cross thread them.
  • Page 22 CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Step 11 Power Inlet Assembly-220V (Optional): a) Remove any power cords that might be attached to the unit. Note: This step can be performed without removing the motor cover. The power inlet assembly can safely be pulled out about 4 inches.
  • Page 23 CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Step 12 220V Wiring Conversion(Optional): a) See below for the wiring conversion to switch from 110V to 220V. Truefitness.com / 800.426.6570 / 636.272.7100 23 of 171...
  • Page 24 CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Step 13 Motor Cover: a) Ensure the rubber trim rings at the base of the pedestal arms are slid upwards near the console rack and then rotated to the side so that they will stay upwards.
  • Page 25 CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Step 13 Motor Cover (continued): c) Reinstall screw O and washer N at this time. d) Flex the sides of the motor cover as needed to slip the rubber bolt covers over the heads of the four bolts, reinstall the M5 screws on the left and right sides.
  • Page 26 CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Step 14 Safety Key: a) Locate the Safety Key attached to the console rack. b) Attach the Safety Key clip to the anchor plate located on the console rack (when not working out). c) Attach the safety key clip to clothing at the beginning of any workout.
  • Page 27 CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Step 15A Safety Key (E-Stop) Overview: Attach the safety clip to your clothing before each workout and when equipment is in use to ensure an immediate halt of all treadmill belt activity if the user is unable to continue. Safety Key Feature Number Safety Key Clip...
  • Page 28 CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Step 15B Safety Key (E-Stop) Usage: Safety Key (E-Stop) Disengaged: Shown to the left is the disengaged position of the safety key (e-stop). When the equipment is in use or the user is standing on the belt not in use, the safety key clip must be attached to the user’s clothing.
  • Page 29 CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Step 16 Rear Console Cover Assembly: a) Secure the rear console cover assembly to the console mast assembly using two bolts M5 x 10. CAUTION: Make sure cabling is NOT pinched during installation. Note: For specific console assembly instructions, see the corresponding section at the end of Chapter 2: Assembly...
  • Page 30 CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Step 17 Rear Foot Leveling: a) Ensure treadmill incline rack wheels and rear feet are resting on the floor and not on cardboard, packaging, etc. b) Using a 15/16 inch open end wrench, loosen nut A on Right Rear Foot (only side adjustable).
  • Page 31 Note: The above picture shows the power (-). If it does not reset, or the Circuit switch in the OFF position (O) for reference. Breaker operates again udner normal use, contact True Fitness at 1-800-883-8783. Circuit Breaker Positions 220V 110V Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 32 CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Step 20 Leveling Feet-Decline Kit(Optional): a) Remove the leveling feet from the treadmill frame as shown. Truefitness.com / 800.426.6570 / 636.272.7100 32 of 171...
  • Page 33 CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Step 21 Leveling Feet-Decline Kit(Optional): a) Secure the optional decline kit to the treadmill frame in the identified areas using four bolts 1/4”-20 x 3/4” per kit. b) Screw the leveling feet into the optional decline kit holes as shown.
  • Page 34 11 slots on the power cord managment hardware between the 11 screws and the treadmill frame. Note: The TC900 should already be assembled before proceeding with Step 1 (Preparing Treadmill). Note: Position the wire retainer clips as shown below.
  • Page 35 CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Step 23 Core Management Hardware Alignment (Optional): Position the cord management hardware to allow seamless transition with the treadmill frame when viewed from the outside. Tighten the 11 screws from Step 1 (Prepare Treadmill) to lock the core management hardware position in place.
  • Page 36 CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Step 25 Exit Location (Optional): Shown below is the suggested exit location of the cables near the rear leveling foot, but the cables may exit at other locations from the guide channel depending on the location of the corresponding outlet(s). Note: To prevent cord entanglement with the running belt and rollers and reduce injury from tripping hazards, the cords must not exit from or cross over the rear of the treadmill.

  • Page 37: Wiring Diagram

    CHAPTER 2: ASSEMBLY GUIDE WIRING DIAGRAMS: Truefitness.com / 800.426.6570 / 636.272.7100 37 of 171...
  • Page 38 CHAPTER 2: ASSEMBLY GUIDE WIRING DIAGRAMS: Truefitness.com / 800.426.6570 / 636.272.7100 38 of 171...
  • Page 39 CHAPTER 2: ASSEMBLY GUIDE WIRING DIAGRAMS: Truefitness.com / 800.426.6570 / 636.272.7100 39 of 171...
  • Page 40 CHAPTER 2: ASSEMBLY GUIDE WIRING DIAGRAMS: Truefitness.com / 800.426.6570 / 636.272.7100 40 of 171...

  • Page 41: Transcend Console Assembly

    CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Transcend Console Assembly: Step 1 (Ground, Data, and Coaxial Cables): Locate the Ground Wire, Coaxial Cable, and Data Cable (USB) Item Description Quantity coming from the console. Ground Wire Data Cables (USB) Coaxial Cable Partially thread the bottom two console attachment screws into the console.
  • Page 42 CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Transcend Console Assembly: Step 2 (Console Mounting): Route the Ground Wire and Data Cable (USB) through the console Item Description Quantity mast assembly. Ground Wire Data Cable (USB) Set the bottom two console mounting screws, which were partially thread into the console, into the keyholes on the console mast assembly.
  • Page 43 CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Transcend Console Assembly: Step 3 (Data and Coaxial Cables): Connect the Coaxial Cable and Data Cable (USB) to their Item Description Quantity counterparts as shown below. Data Cable (USB) Coaxial Cable Note: Position the rubber boot over the coaxial cable connection point. Truefitness.com / 800.426.6570 / 636.272.7100 43 of 141...
  • Page 44 CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Transcend Console Assembly: Step 4 (Console Wiring): Connect the Auxillary Power Supply (AUXPS) and Item Description Quantity Communication Cable (Ethernet)to the corresponding ports Auxillary Power Supply on the console, placing any excess cord length inside the Cable Communication Cable console.
  • Page 45 CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Transcend Console Assembly: Step 5 (Wire Ties): Secure the ferrite on the ground wire to the console mast Item Description Quantity assembly in the location identified using a M4 screw. Ground Wire Ferrite Wire Tie Secure the ground wire ring terminal to the corresponding location on the console mast assembly marked “GND”...

  • Page 46: Escalate 15 Console Assembly

    CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Escalate Console Assembly: Step 1 (Ground Wire, Coaxial, and Data Cables): Locate the Ground Wire, Coaxial Cable, and Data Cable (USB) Item Description Quantity coming from the console. Ground Wire Data Cable (USB) Coaxial Cable Partially thread the bottom two console attachment screws into the console.
  • Page 47 CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Escalate Console Assembly: Step 2 (Console Mounting): Route the Ground Wire and Data Cable (USB) through the console Item Description Quantity mast assembly. Ground Wire Data Cable (USB) Set the bottom two console mounting screws, which were partially thread into the console, into the keyholes on the console mast assembly.
  • Page 48 CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Escalate Console Assembly: Step 3 (Console Wiring): Connect the Data Cable (USB), Auxillary Power Supply Item Description Quantity (AUXPS), Communication Cable (Ethernet), and Coaxial Auxillary Power Supply Cable to the corresponding ports on the console, placing any Cable Data Cable (USB) excess cord length inside the console.
  • Page 49 CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Escalate Console Assembly: Step 4 (Ground Wire): Secure the ferrite on the ground wire to the console mast Item Description Quantity assembly in the location identified using a M4 screw. Ground Wire Ferrite Wire Tie Secure the ground wire ring terminal to the corresponding location on the console mast assembly marked “GND”...

  • Page 50: Escalate 9 Console Assembly

    CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Escalate Console Assembly: Step 1 (Ground Wire and Data Cable): Locate the ground wire and Data Cable (USB) coming from Item Description Quantity the console. Ground Wire Data Cable (USB) Partially thread the bottom two console attachment screws into the console.

  • Page 51: Step 4 (Ground Wire)

    CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Escalate Console Assembly: Step 2 (Console Mounting): Route the Ground Wire and Data Cable (USB) through the console Item Description Quantity mast assembly. Ground Wire Data Cable (USB) Set the bottom two console mounting screws, which were partially thread into the console, into the keyholes on the console mast assembly.
  • Page 52 CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Escalate Console Assembly: Step 3 (Console Mounting): Connect the Data Cable ([USB] located in the console mast assembly) to Item Description Quantity the Adapter Cable (located in the console) and position the connectors Auxillary Power and any excess cable length in the bottom of the console.

  • Page 53: Assembly In The Location Identified Using A M4 Screw

    CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Escalate Console Assembly: Step 4 (Ground Wire): Secure the ferrite on the ground wire to the console mast Item Description Quantity assembly in the location identified using a M4 screw. Ground Wire Ferrite Wire Tie Secure the ground wire ring terminal to the corresponding location on the console mast assembly...
  • Page 54 CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Escalate Console Assembly: Step 5 (Console Wiring): Position the unused Coaxial, COMM, Fan, and CSAFE Item Description Quantity cables in the bottom of the console. Coaxial Cable Communication Cable Note: Position the rubber boot over the coaxial cable (Ethernet) Fan Cable connection point.

  • Page 55: Emerge Console Assembly

    CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Emerge Console Assembly: Step 1 (Ground and Data Cables): Locate the Ground Wire and Data Cable (USB) coming from Item Description Quantity the console. Ground Wire Data Cable (USB) Partially thread the bottom two console attachment screws into the console.
  • Page 56 CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Emerge Console Assembly: Step 2 (Console Mounting): Route the Ground Wire and Data Cable (USB) through the console Item Description Quantity mast assembly. Ground Wire Data Cable (USB) Set the bottom two console mounting screws, which were partially thread into the console, into the keyholes on the console mast assembly.
  • Page 57 CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Emerge Console Assembly: Step 3 (USB and AUXPS Cables): Connect the Data Cable ([USB] located in the console mast assembly) to Item Description Quantity the Adapter Cable (located in the console) and position the connectors Auxillary Power and any excess cable length in the bottom of the console.
  • Page 58 CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Emerge Console Assembly: Step 4 (Ground Wire): Secure the ferrite on the ground wire to the console mast Item Description Quantity assembly in the location identified using a M4 screw. Ground Wire Ferrite Wire Tie Secure the ground wire ring terminal to the corresponding location on the console mast assembly...
  • Page 59 CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Emerge Console Assembly: Step 5 (Console Wiring): Position the unused Coaxial, COMM, Fan, and CSAFE Item Description Quantity cables in the bottom of the console. Coaxial Cable Communication Cable Note: Position the rubber boot over the coaxial cable (Ethernet) Fan Cable connection point.

  • Page 60: Product Overview

    CHAPTER 3: PRODUCT OVERVIEW TREADMILL OVERVIEW: Contact Heart Quick Access Keys Contact Heart Rate Pad Rate Pad Console Assembly Safety (E-Stop) Key Straddle Covers Belt Belt Adjustment Bolts On/Off Switch, Circuit Breaker, and Power Cord Leveling Feet Truefitness.com / 800.426.6570 / 636.272.7100 60 of 171...
  • Page 61 CHAPTER 3: PRODUCT OVERVIEW TREADMILL OVERVIEW: Console Assembly: The console allows the user to set up a workout program and control the Alpine Runner during a workout (For console overview and operation instructions refer to chapter 4). Quick Access Keys: Allows the user to quickly start, stop and wake the Alpine Runner or make fast, convenient adjustments to the incline level or speed of the Alpine Runner.

  • Page 62: Chapter 4: Programming & Operation

    CHAPTER 4: PROGRAMMING & OPERATION caution: The safety key must be in place on the Alpine Runner, and should be attached to the user’s clothing. The Alpine Runner will not operate if the safety key is not attached. HEART RATE MONITORING: The Alpine Runner can monitor a user’s heart rate using either a Polar®...

  • Page 63: Heart Rate Control

    HEART RATE CONTROL (HRC): Introduction: You are now the owner of the most sophisticated Heart Rate Control Alpine Runner available. TRUE HRC is unique and patented. It accommodates users from rehabilitation to world class athletes, and all those in between. TRUE HRC allows users to do a completely hands free heart rate controlled workout using speed, incline, or both.

  • Page 64: Program Descriptions

    CHAPTER 4: PROGRAMMING & OPERATION HEART RATE CONTROL: Heart Rate Control Stage: The Alpine Runner takes control of speed and incline, keeping the user’s heart rate within a few bpm of their target. When using the Interval HRC Workout, the Alpine Runner alternates between work and rest intervals. Cool Down: At the end of the workout time or distance, the Alpine Runner reduces the workout intensity by half and goes back into Manual Control mode, where users directly control their cool-down.
  • Page 65 CHAPTER 4: PROGRAMMING & OPERATION PROGRAM DESCRIPTIONS: Single Hill: **** INCLINE increases to a maximum at the mid-point of the workout, then decreases to the finish. Random Hills: **** An INCLINE profile that changes to simulate random hills. The INCLINE adjusts at any time during the workout to increase or decrease the intensity of the hills.
  • Page 66 CHAPTER 4: PROGRAMMING & OPERATION PROGRAM DESCRIPTIONS: HRC Target: **** Users choose their target heart rate. The Alpine Runner begins in MANUAL control – The user should gradually increase the workout intensity until heart rate is within 10 bpm of their target. At this point, the Alpine Runner takes over to control speed and incline to maintain heart rate within a few beats of the user’s target.

  • Page 67: Chapter 4A: Transcend Operation

    CHAPTER 4A: TRANSCEND OPERATION TRANSCEND OVERVIEW: Cooling Fan Touchscreen Display Auxillary LCD Display USB Jack Headphone Jack Reading Rack Warning Decal Truefitness.com / 800.426.6570 / 636.272.7100 67 of 171...
  • Page 68 CHAPTER 4A: TRANSCEND OPERATION TRANSCEND OVERVIEW: Touchscreen Display: A capacitive touchscreen used for workout control and feature navigation. Headphone Jack: Standard 3.5mm audio jack used to connect headphones to the console during media playback. USB Jack: Allows users to export workout data to an external USB drive or update the console software. Auxiliary LCD Display: Displays workout data that can be easily viewed regardless of which mode is displayed on the Touchscreen Display.

  • Page 69: Touchscreen Introduction

    Because of this, capacitive touchscreens are highly responsive and do not require pressure to register a touch. TOUCHSCREEN NAVIGATION: TRUE recommends that users familiarize themselves with the different screens to ensure that they are safely taking advantage of all of the features that this equipment has to offer. Icon Character Map This console uses several icons to provide users with a simplified and visually appealing workout experience.
  • Page 70 CHAPTER 4A: TRANSCEND OPERATION TOUCHSCREEN NAVIGATION: Home Screen: The Home Screen is displayed on the console when there is no workout in progress. From this screen the user is able to select from various options to begin a workout or view media. A) Quick Start Starts a Quick Start workout in which the user controls all settings.
  • Page 71 CHAPTER 4A: TRANSCEND OPERATION TOUCHSCREEN NAVIGATION: Selecting a Preset Workout: Preset workouts are accessed by touching the Workout Finder Button on the home screen. Workouts listed down the right side of the screen. To begin a workout, swipe through the workout list (A) or the preview window (B) until the desired workout is selected and press next (C).
  • Page 72 CHAPTER 4A: TRANSCEND OPERATION TOUCHSCREEN NAVIGATION: Workout View Screens: During any workout a Workout View Screen will be displayed to give the user a comprehensive visual overview of their current workout data. A) Custom Data Display #1: This display will toggle between data points throughout the workout. To select which data points are displayed, press the arrow below the Data Display to open the Selection Toolbox (A1).
  • Page 73 CHAPTER 4A: TRANSCEND OPERATION TOUCHSCREEN NAVIGATION: Workout View Screen Controls: The Workout View Screens contain controls that allow users to adjust settings during their workout. A) Incline/Speed Adjustment Keypads: These keypads allow the user to input a manual speed or inline adjustments. Touching the Keypad Icons (A1) will open these keypads C) Quick Keys: These keys are displayed by touching the Show/Hide button (B) and allow the user to quickly switch between preset speeds...
  • Page 74 At the end of a workout the Summary Screen will display an overview of the workout data. The Workout data can be saved to the TRUE Fitness mobile app via Bluetooth by touching the Save Button (A) and then touching the “Tap to Get Data from Device”...

  • Page 75: Web Browser

    CHAPTER 4A: TRANSCEND OPERATION WEB BROWSER: When enabled, the integrated web browser allows users to catch up on breaking news, watch sports highlights, check email and connect with their friends on social media. Having this feature built into a Workout Data Screen allows users to easily multi task.

  • Page 76: Bluetooth Functions

    CHAPTER 4A: TRANSCEND OPERATION BLUETOOTH FUNCTIONS: Bluetooth Audio Streaming: This console has integrated Bluetooth streaming support for audio devices. To pair a device with the console, touch the Audio Device Selection Button (A). Ensure that the device is discoverable via Bluetooth and press the Bluetooth Button (B) to search for devices.
  • Page 77 CHAPTER 4A: TRANSCEND OPERATION BLUETOOTH FUNCTIONS: Bluetooth Audio Streaming: When a device is selected from the list, the console will send a pairing request to that device. The paring request must be accepted in order for this feature to operate. For iOS devices, press Pair (E) to accept the request. For Android devices, press Accept (F) to accept the request.
  • Page 78 CHAPTER 4A: TRANSCEND OPERATION BLUETOOTH FUNCTIONS: Bluetooth Heart Rate Monitoring: This console is equipped with support for Bluetooth heartrate monitoring. To pair a device with the console, simply touch the heart icon (A) and select the desired device from the list in the popup window. Bluetooth Headphones: With the Bluetooth headphone feature, users can enjoy wireless audio from TV, Virtual Active, and Internet media.

  • Page 79: Tv Controls

    CHAPTER 4A: TRANSCEND OPERATION TV Controls: This console also features an integrated HDTV Tuner which allows the user to watch live programming in crisp, clear high Definition. The TV controls are built in to a Workout View Screen to allow the user to monitor their workout while enjoying their favorite shows.

  • Page 80: Advanced Console Functions

    Entering Service Mode: Entering Service Mode can be completed by pressing and holding the TRUE logo (A) in the upper left corner of the home screen. When the word “TRUE” (B) begins to flash, release the logo and press and hold the lower right corner of the screen(C).
  • Page 81 CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS: Summary Screen: The Summary Screen will be the first screen displayed after entering service mode. This screen will give a general overview of the unit’s setup. A) Product Model: The model number that the console is currently configured to. B) Serial Number: The serial number of the console (not the base unit).
  • Page 82 CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS: Setup Menu: The setup menu is accessed by touching the Setup button on the main menu. The Setup Menu is separated into sub- categories and allows to users configure the console and to set up various functions of the unit. Sub-categories can be accessed by touching the selection buttons.
  • Page 83 CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS: Setup Menu-Calibration: Calibration will conduct a basic test of the drive and incline systems to ensure that they are operating as intended. Calibration may also be used by technicians to troubleshoot system faults. WARNING: This process will take full control of the treadmill and can be dangerous if caution is not taken.
  • Page 84 CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS: Setup Menu-Clock: Correctly setting up the clock will ensure that all workout data that is exported by a user will be correctly labeled. Correct time is also important for troubleshooting purposes when viewing the system’s error log. Setting the Clock: •...
  • Page 85 CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS: Setup Menu-Screen Saver: Users can load JPG images to be used by the console as a custom screen saver. In order to be uploaded to the console, images will need to be placed on a USB drive in a folder named “screen saver” (case sensitive). Importing Screen Saver Images: •...
  • Page 86 CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS: Setup Menu - Facility Images: The Transcend console supports customizable facility images to help promote specials, events or endorse a brand. In order to be uploaded to the console, images will need to be placed on a USB drive in a folder named “facility” (case sensitive). Importing Facility Images: •...
  • Page 87 CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS: Setup Menu - TV Setup: Transcend consoles have an integrated HDTV Tuner which allows the user to watch live programming in crisp, clear high Definition. Before any programming can be viewed, the TV signal needs to be set up. (TV Options will not be displayed on the Home Screen or in the Workout Data Screens until the TV Setup Steps have been completed) Traditional TV Setup Steps: •...
  • Page 88 CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS: Setup Menu-TV Setup (continued): IPTV is an internet protocol that allows live TV signal to be sent over a computer network. The Transcend console is capable of displaying IPTV content, but many IPTV providers require the use of a proprietary set-top box. IPTV Setup Steps: •...
  • Page 89 CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS: Setup Menu-TV Setup (continued): Users can save time when setting up multiple units or maintain a back-up of their TV Setup Data by exporting it to a USB drive. Exporting TV Setup Data to USB: •...
  • Page 90 CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS: Setup Menu - TV Advanced: The TV Advanced Menu allows users to fine tune their TV settings by adding channels, removing channels, and adding channel logos. Add a Channel: • Navigate to the TV Advanced Screen (A). •...
  • Page 91 CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS: Setup Menu - TV Advanced: Using Channel logos allows users to quickly identify and select their favorite TV channels with minimal interruption to their workout. Adding Channel Logos: • Navigate to the TV Advanced Screen (A). •...
  • Page 92 CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS: Setup Menu - Network Setup: The Network Setup screen displays the current network information for the console. This screen also allows users to setup wired or wireless internet connection, enable web browsing, and allows for Netpulse® configuration (in a Netpulse® enabled environment).
  • Page 93 CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS: Options Menu: The Options menu allows users to customize settings on the console to meet their needs. The settings in this menu save automatically. A) Metric Units: When enabled, the console will display all Metric units rather than American Standard. B) Save Workout Enabled: Turn on this feature to allow users to save custom workouts to the console.
  • Page 94 CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS: Timers Menu: The Timers Menu allows for time limits to be set on various console features and functions. A) Cooldown Time: Use the slider to adjust the length of the cooldown segment at the end of a workout. B) Maximum Workout Time: This setting will limit the amount of time that all workouts can last (this setting does not apply to quickstart workouts, manual workouts or distance workouts).
  • Page 95 CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS: Statistics Menu: The statistics menu provides an overview of how and how long the unit has been used. Touching the summary button (A) will provide a usage summary. Run Hours (B) is the total number of hours the unit has been used. Machine Distance (C) is the total distance in miles that the belt has traveled.
  • Page 96 CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS: Diagnostics Menu: The Diagnostics Menu contains tools used to help diagnose errors and performance issues. The first screen displayed is Tests: A) Contact Heart Rate: Ensures the unit is receiving the data by displaying the user’s heart rate when the contact heart rate pads are gripped. B) Telemetry Heart Rate: Use a wireless heart rate strap or simulator to test if the unit is receiving wireless heart rate data.
  • Page 97 Diagnostics Menu - Software Update: TRUE may periodically release software updates to ensure users enjoy the best workout experience available. Due to the complex nature of this procedure, it is recommended that any software update be completed by a TRUE certified service professional.

  • Page 98: Chapter 4B: Escalate 15 Operation

    CHAPTER 4B: ESCALATE OPERATION escalate overview: Up/Down TFT Display Cooling Fan Selection Buttons Left/Right Selection Buttons Navigation Buttons Start TV Button Enter Stop USB Jack Headphone Back Reading Jack Button Rack Truefitness.com / 800.426.6570 / 636.272.7100 98 of 171...
  • Page 99 CHAPTER 4B: ESCALATE OPERATION ESCALATE OVERVIEW: TFT Display: Used to monitor or control a workout and feature navigation. Selection Buttons: Used to navigate menus and make selections via the LCD Display. Navigation Buttons: Used to navigate menus and control features of the console. Start: Allows the user to begin a Quick Start workout or preset workout.

  • Page 100: Console Navigation

    CHAPTER 4B: ESCALATE OPERATION CONSOLE NAVIGATION: Home Screen: The Home Screen is displayed on the console when there is no workout in progress. From this screen the user is able to select from various options to begin a workout or view media. To select an item, use the Left/Right Selection Buttons (A) to highlight the item and then press the Enter button (B).
  • Page 101 CHAPTER 4B: ESCALATE OPERATION CONSOLE NAVIGATION: Selecting a Preset Workout: Preset workouts are accessed by selecting the Workout Finder option on the home screen. Workouts are organized into 5 categories. To view the workouts in a category, select the category (A) by using the Left/Right Selection Buttons (B) and then press Enter (C).
  • Page 102 CHAPTER 4B: ESCALATE OPERATION CONSOLE NAVIGATION: Workout View Screens: During any workout a Workout View Screen will be displayed to give the user a comprehensive visual overview of their current workout data. Users can switch between the available Workout View Screens by using the Left/Right Selection Buttons (F).
  • Page 103 CHAPTER 4B: ESCALATE OPERATION CONSOLE NAVIGATION: Tools Screen Controls: The Tools Screen contains controls that allow users to adjust settings during their workout. The Tools screen can be reached by using the Left/Right Selection Buttons (A) during any workout. The Navigation Buttons (B) are used in the Tools Screen to select between the available options.

  • Page 104: Tv Controls

    At the end of a workout the Summary Screen will display an overview of the workout data. The workout data can be exported to the TRUE Fitness App via Bluetooth or to a USB drive that is connected to the console’s USB port. To export the Workout Data, use the Left/Right Selection Buttons (A) to select Save (B) and then press the Enter Button (C).

  • Page 105: Bluetooth Audio

    CHAPTER 4B: ESCALATE OPERATION BLUETOOTH AUDIO: The Escalate console has integrated Bluetooth support for personal audio devices. To pair a device with the console, use the Left/Right Selection Buttons (A) to select the Audio Device Screen. Ensure that the device is discoverable via Bluetooth and press the Enter Button (B) to search for devices.
  • Page 106 CHAPTER 4B: ESCALATE OPERATION BLUETOOTH AUDIO: When a device is selected from the list, the console will send a pairing request to that device. The paring request must be accepted in order for this feature to operate. For iOS devices, press Pair (E) to accept the request. For Android devices, press Accept (F) to accept the request.

  • Page 107: Advanced Console Functions

    ADVANCED CONSOLE FUNCTIONS: Entering Service Mode: Entering Service Mode can be completed by pressing and holding the Back navigation Button (A). When the TRUE Logo (B) begins to flash, release the navigation button and press and hold the Enter Button (C).
  • Page 108 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS: Summary Screen: The Summary Screen will be the first screen displayed after entering service mode. This screen will give a general overview of the unit’s setup. A) Product Model: The model number that the console is currently configured to. B) Serial Number: The serial number of the console (not the base unit).
  • Page 109 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS: Setup Menu: The setup menu is accessed by touching the Setup button on the main menu. The Setup Menu is separated into seven sub-categories and allows to users configure the console and to set up various functions of the unit. Sub-categories can be selected by using the Up/ Down Selection buttons.
  • Page 110 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS: Setup Menu - Calibration: Calibration will conduct a basic test of the drive and incline systems to ensure that they are operating as intended. Calibration may also be used by technicians to troubleshoot system faults. WARNING: This process will take full control of the treadmill and can be dangerous if caution is not taken.
  • Page 111 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS: Setup Menu - Clock: Correctly setting up the clock will ensure that all workout data that is exported by a user will be correctly labeled. Correct time is also important for troubleshooting purposes when viewing the system’s fault log. Setting the Clock: •...
  • Page 112 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS: Setup Menu - Screen Saver: Users can load JPG images to be used by the console as a custom screen saver. In order to be uploaded to the console, images will need to be placed on a USB drive in a folder named “screen saver” (case sensitive). Importing Screen Saver Images: •...
  • Page 113 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS: Setup Menu - Facility Images: The Escalate console supports customizable facility images to help promote specials, events or endorse a brand. In order to be uploaded to the console, images will need to be placed on a USB drive in a folder named “facility” (case sensitive). Importing Facility Images: •...
  • Page 114 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS: Setup Menu - TV Setup: Escalate15 consoles have an integrated HDTV Tuner which allows the user to watch live programming in crisp, clear high Definition. Before any programming can be viewed, the TV signal needs to be set up. (TV Options will not be displayed on the Home Screen or in the Workout Data Screens until the TV Setup Steps have been completed) TV Setup Steps: •...
  • Page 115 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS: Setup Menu - TV Setup: Users can save time when setting up multiple units or maintain a back-up of their TV Setup Data by exporting it to a USB drive. Exporting TV Setup Data to USB: •...
  • Page 116 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS: Setup Menu - TV Advanced: The TV Advanced Menu allows users to fine tune their TV settings by adding channels, removing channels, and adding channel logos. Add a Channel: • Navigate to the TV Advanced Screen (A). •...
  • Page 117 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS: Setup Menu - TV Advanced: Using Channel logos allows users to quickly identify and select their favorite TV channels with minimal interruption to their workout. Adding Channel Logos: • Navigate to the TV Advanced Screen (A). •...
  • Page 118 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS: Options Menu: The Options menu allows users to customize settings on the console to meet their needs. Use the Up/Down Selection Buttons (A) to select the desired option and the Left/Right Selection Buttons (B) to adjust the value. *The settings in this menu save automatically.
  • Page 119 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS: Timers Menu: The Timers Menu allows for time limits to be set on various console features and functions. Use the Up/Down Selection Buttons (A) to select the desired option and the Left/Right Selection Buttons (B) to adjust the value. C) Cooldown Time: Adjusts the length of the cooldown segment at the end of a workout.
  • Page 120 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS: Statistics Menu: The statistics menu provides an overview of how and how long the unit has been used. Statistics Menu – Summary: Selecting the Summary screen (A) will provide a usage summary. Run Hours (B) is the total number of hours the unit has been used.
  • Page 121 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS: Diagnostics Menu: The Diagnostics Menu contains tools used to help diagnose errors and performance issues. Diagnostics Menu-Tests: The Tests Screen is used by technicians to aid in troubleshooting and contains commonly used troubleshooting tests. A) Contact Heart Rate: Ensures the unit is receiving the data by displaying the user’s heart rate when the contact heart rate pads are gripped.
  • Page 122 Diagnostics Menu - Software Update: TRUE may periodically release software updates to ensure users enjoy the best workout experience available. Due to the complex nature of this procedure, it is recommended that any software update be completed by a TRUE certified service professional.

  • Page 123: Chapter 4C: Escalate 9 Operation

    CHAPTER 4C: ESCALATE OPERATION escalate overview: TFT Display Selection Buttons Selection Buttons Incline Speed Keys Keys Start Stop Reading Rack USB Port Headphone Numeric Warning Jack Keypad Decal Truefitness.com / 800.426.6570 / 636.272.7100 123 of 171...
  • Page 124 CHAPTER 4C: ESCALATE OPERATION ESCALATE OVERVIEW: TFT Display: Used to monitor or control a work out and feature navigation. Selection Buttons: Used to navigate menus and make selections via the TFT Display. Incline Keys: Manually increases or decreases the incline of the treadmill. Start: Allows the user to begin a Quick Start workout or preset workout.

  • Page 125: Console Navigation

    CHAPTER 4C: ESCALATE OPERATION CONSOLE NAVIGATION: Home Screen: The Home Screen is displayed on the console when there is no workout in progress. From this screen the user is able to select from various options to begin a workout. A) Workout Finder: Displays preset workout selections by category B) Quick Start: Starts a Quick Start workout in which the user controls all settings until the workout is ended by the user.
  • Page 126 CHAPTER 4C: ESCALATE OPERATION CONSOLE NAVIGATION: Selecting a Preset Workout: Preset workouts are accessed by selecting Workout Finder from the home screen. To view the workouts in a category, select the category (A) by using the Scroll Selection Buttons (B) and then press the Next Selection Button (C). *Press and hold the Next selection button to return to the previous screen.
  • Page 127 CHAPTER 4C: ESCALATE OPERATION CONSOLE NAVIGATION: Workout Data Screens: During any workout a Workout Data Screen will be displayed to give the user a comprehensive visual overview of their current workout data. A) Custom Data Display #1: By Default, this display will show the distance for the current workout. Users can also choose custom data points to be seen in this display.
  • Page 128 CHAPTER 4C: ESCALATE OPERATION CONSOLE NAVIGATION: Workout Data Screen Controls: The Workout Data Screens contain various controls that allow users to adjust workout settings and to customize their overall workout experience. These controls are accessed by pressing the Selection Button for the control they wish to use. A) Change View: Switches between the available Workout Data Screens B) Cool Down:...
  • Page 129 CHAPTER 4C: ESCALATE OPERATION CONSOLE NAVIGATION: D) Source: Toggles between available audio sources which include; Bluetooth Audio, TV* and FM radio*. When an audio source is selected the user is given control over volume (A), and channel adjustments (B). To pair a Bluetooth audio device, select the console name (C) from the list of available sources on your device.
  • Page 130 USB drive by inserting it into the console’s USB port and pressing the Save Selection Button (A) or the data can be saved to the TRUE Fitness app via Bluetooth by following the instructions at the bottom of the screen. To return to the home screen, press the Home Selection Button (B).

  • Page 131: Advanced Console Functions

    CHAPTER 4C: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS: Entering Service Mode: Entering Service Mode can be completed by pressing and holding the upper left selection button (A) for 3-5 seconds or until the “Workout Finder” icon (B) blinks. When the “Workout Finder” icon blinks, release and hold the “Workout Finder”...
  • Page 132 CHAPTER 4C: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS: Summary Screen: The Summary Screen provides an overview of the unit’s current settings (values cannot be changed in this screen). A) Product Model: The model number that the console is currently configured to. B) Software Version: The current version of software that is installed on the console.
  • Page 133 Utilities Menu—Software Update: TRUE may periodically release software updates to ensure users enjoy the best workout experience available. Due to the complex nature of this procedure, it is recommended that any software update be completed by a TRUE certified service professional.
  • Page 134 CHAPTER 4C: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS: Utilities Menu - B-Vision Setup: When equipped with the optional Broadcast Vision receiver, the Escalate console is capable of playing audio wirelessly from video sources that are equipped with a Broadcast Vision compatible wireless transmitter. To configure this feature, follow the steps below.
  • Page 135 CHAPTER 4C: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS: Utilities Menu - B-Vision Setup (continued): Plug headphones into the headphone jack on the console and wear them for the remaining steps. Use the Channel Selection Buttons (D) to scroll through the available channels. When audio is clearly heard on a channel, push the Save Selection Button (E) to save the channel.
  • Page 136 CHAPTER 4C: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS: Options Menu: The options menu contains 12 Settings with various options available for each. For a complete list of settings and options, please refer to the table on the next page. To navigate the options menu, use the scroll selection buttons (A) to highlight the option to be changed (B) and use the speed keys (C) or incline keys (D) to adjust the options.
  • Page 137 CHAPTER 4C: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS: Options Menu (continued): Max Workout Time: This setting will limit the amount of time that all workouts can last. By choosing the “Off ” setting, the time will be unlimited (this setting does not apply to manual workouts or distance workouts). Finder Timeout: Choose how long the Workout Finder remains on the screen without any user interaction.
  • Page 138 CHAPTER 4C: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS: Diagnostics Menu - Calibration/Test: This menu contains tools for testing and verifying treadmill operation. A) Key Test: When a key is pressed on the console “NONE” will change to indicate which key is being pressed. In the event of a stuck key, the key that is being engaged will display (the selection buttons are excluded from this test).
  • Page 139 CHAPTER 4C: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS: Diagnostics Menu - Error Log: Error codes are an important part of troubleshooting any issues with the treadmill. Any time an error occurs it is entered into the error log for review by a service professional. This console is capable of storing the ten most recent errors. The error log can be cleared by pressing the enter selection button (A), but it is not recommended.

  • Page 140: Chapter 4D: Emerge Operation

    CHAPTER 4D: EMERGE OPERATION EMERGE OVERVIEW: Incline LED Upper LED Lower LED Speed LED Display Display Display Display Incline Speed Keys Keys Stop Start Warning Decal Reading Rack USB Port Workout Enter HRC Cruise Finder Control Truefitness.com / 800.426.6570 / 636.272.7100 140 of 171...
  • Page 141 CHAPTER 4D: EMERGE OPERATION EMERGE OVERVIEW: Incline Keys: Manually increases or decreases the incline of the treadmill. Start: Allows the user to begin a Quick Start workout or preset workout. Reading Rack: A ledge on the console can be used to hold a book, magazine, e-reader, or tablet computer during a workout. USB Port: Allows users to export workout data to an external USB drive or update the console software.

  • Page 142: Console Navigation

    CHAPTER 4D: EMERGE OPERATION CONSOLE NAVIGATION: Selecting a Preset Workout: To begin a preset workout, press the Workout Finder button (A) until the desired program is shown in the Upper LED Display (B) and then press the Enter button (C). *To begin a Target HRC Workout, press the HRC Cruise Control button (D) followed by the Enter button (C).
  • Page 143 CHAPTER 4D: EMERGE OPERATION CONSOLE NAVIGATION: Workout Summary: Workouts can be ended by the user pressing the Stop button (A) or by completing the time or distance in a preset workout. Once a workout has ended the console will display a workout Summary which will give the user an overview of their workout which includes;...

  • Page 144: Advanced Console Functions

    CHAPTER 4D: EMERGE OPERATION ADVANCED CONSOLE FUNCTIONS: Entering Maintenance Mode: Press and Hold the UP Incline Button (A) until the unit beeps (about 3 seconds). Then release the UP Incline Key and Immediately press and hold the Enter Button (B) until the unit beeps again (about 3 seconds). Then release the Enter button and when the Upper LED Display (C) reads “Maintenance Mode”, press the Enter Button (B) to enter maintenance mode.
  • Page 145 CHAPTER 4D: EMERGE OPERATION ADVANCED CONSOLE FUNCTIONS: Maintenance Mode Navigation: Within a category users can scroll through available options using the UP and DOWN Incline Keys (A). Once the desired setting is shown in the Upper LED Display (B), press the Enter Button (C) to confirm the selection. After confirming the selection, the + and –...
  • Page 146 CHAPTER 4D: EMERGE OPERATION ADVANCED CONSOLE FUNCTIONS: Diagnostics Menu: The diagnostics menu contains various settings as well as tools used to help diagnose errors and performance issues. Title Description Displays an accumulative count of the total number of hours the unit Total Time: has been used.
  • Page 147 ADVANCED CONSOLE FUNCTIONS: Configuration Menu: WARNING: Misconfiguration of the console may cause damage to the unit and void the manufacturer warranty. If necessary, please contact TRUE Fitness Technical Support at 800-883-8783 for assistance. Title Description Model: Displays the model on which the console is installed.

  • Page 148: Chapter 5: Care & Maintenance Care & Maintenance

    CAUTION: Do not use any acidic cleaners. Doing so will weaken the paint or powder coatings and may void the TRUE Fitness Warranty. Never pour water or spray liquids on any part of the treadmill. Allow the treadmill to dry completely before using.

  • Page 149: Running Belt Alignment

    The belt should be centered on the running deck. If the belt drifts off center, you must make adjustments. Important: Failure to align the belt may cause the belt to tear or fray, which may not be covered under the TRUE Fitness Warranty. To stop the running belt, press the STOP key. Turn the treadmill off.

  • Page 150: Tensioning The Running Belt

    Allen wrenches have been removed from the adjustment bolts in the front belt cover before further use. BELT LUBRICATION: For commercial use over 20 hours per week, TRUE recommends lubricating every three months. • Locate the belt adjustment bolts in the front belt cover •...

  • Page 151: Leveling The Equipment

    OTHER SCHEDULED PREVENTIVE MAINTENANCE: TRUE recommends that quarterly scheduled maintenance be performed by a qualified service technician. Please contact your dealer or visit www.truefitness.com to contact a local TRUE authorized service technician. Scheduled Preventive Maintenance: •...

  • Page 152: Chapter 6: Customer Service Contacting Service

    HOURS OF OPERATION: 8:30 A.M. - 5:00 P.M. CST E-MAIL: service@truefitness.com CONTACTING SALES: Interested in TRUE Products? Please contact us with any sales or product inquires so that we may direct you to the appropriate sales representative to answer your questions. TRUE FITNESS HOME OFFICE 865 HOFF ROAD ST.

  • Page 153: Reporting Freight Or Parts Damage

    Please make sure the photos include the damaged product as well as the damaged box the product arrived in. Contact the TRUE Fitness customer support team by calling 800.883.8783 or sales support team by calling 800.426.6570 Monday-Friday during normal business hours.

  • Page 154: Chapter 7: Additional Information

    This troubleshooting guide is intended to assist in diagnostics only and is not all inclusive. Technical specifications, error codes and programming are subject to change without notice. TRUE accepts no liability for any damage or loss suffered by persons whom rely wholly or in part on any description or statement contained within this manual. Please visit www.TRUEfitness.com to obtain the most recent version of all manuals and contact the TRUE Service Department at 800-...
  • Page 155 Fault CN00: Corrupted Re-install software/ Console configuration - fails integrity Firmware and Console Configuration firmware check software versions are Contact dealer or TRUE not compatible service Power cycle Console Configure Incorrectly Re-configure console Fault CN01: Internal Re-install software/ Math error - software...
  • Page 156 CHAPTER 7: ADDITIONAL INFORMATION Membrane key is Fault CN03: Membrane Key stuck Console Contact dealer or TRUE service Stuck Key down/closed damaged Power cycle Brainboard fails Loose Cable Fault CN04: to receive timely Check cable connections Lower Board communication Comm Fault...
  • Page 157 CHAPTER 7: ADDITIONAL INFORMATION High Belt Deck Friction Lubricate treadbelt High Belt Tension Contact dealer or TRUE service Fault SP01: Tread motor rpm is Check drive belt and walking belt Belt Under Speed Low Line Voltage below target rpm tension...
  • Page 158 Incline disabled. Incline Run incline calibration range - may indicate Incline Max/Min that it is disconnected. Incline Potentiometer Contact dealer or TRUE service value out of range Fault A101: Power cycle AC MCB 2.5 VDC Ref Status Motor Control Board...
  • Page 159 CHAPTER 7: ADDITIONAL INFORMATION Dirty or misaligned Contact dealer or TRUE service speed sensor Illegal Speed Fault A111: Motor Lubricate treadbelt AC MCB High Belt Deck Friction Controller Fault Command Contact dealer or TRUE service Low Line Voltage Check AC line voltage...
  • Page 160 Check cable connections Fault A121: Motor Phase A High AC MCB Drive Motor Controller Fault Gate Driver Fault Contact dealer or TRUE service Loose Cable Connection Check cable connections Fault A122: Motor Phase B High AC MCB Drive Motor Controller Fault...
  • Page 161 Run incline calibration Smart Fault SC02: Incline Stall Incline Stall Incline Potentiometer value Card out of range Contact dealer or TRUE service Acme Nut Jammed Motor Bearings Power cycle Console displays Fault Check cable connections Calibration not saved. Incline disabled.

  • Page 162: Specification Sheet

    COMMERCIAL LIMITED WARRANTY TC650 TREADMILL Save Time and Register Online! Activate Multiple Warranties at truefitness.com All TRUE® Fitness products are distributed by TRUE and are touchscreens and Escalate consoles are warranted for warranted to the original registered product purchaser and the defects in material and workmanship for three years with three parts of the TRUE product (the “Product”) listed below, under...
  • Page 163 OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL attached form is filled in, signed by the original purchaser and mailed to TRUE within 30 days of purchaser’s receipt of this DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY Product. The serial number must be intact on the Product for NOT APPLY TO YOU.

  • Page 164: Warranty Registration

    If you prefer to mail your warranty card, have the owner of the product complete the information below and return it to TRUE Fitness within 30 days from the date of equipment installation.
  • Page 165 COMMERCIAL LIMITED WARRANTY TC900 TREADMILL Save Time and Register Online! Activate Multiple Warranties at truefitness.com All TRUE® Fitness products are distributed by TRUE and are touchscreens and Escalate consoles are warranted for warranted to the original registered product purchaser and the defects in material and workmanship for three years with three parts of the TRUE product (the “Product”) listed below, under...
  • Page 166 Product, this Limited Warranty will be void unless the written The TC900 treadmill comes with two serial numbers; one on the authorization of TRUE is first obtained). base and one on the display console (see diagram below). The...
  • Page 167 If you prefer to mail your warranty card, have the owner of the product complete the information below and return it to TRUE Fitness within 30 days from the date of equipment installation.

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