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* Assembly Guide & Warranty Card Included
TE900 TREADMILL
OWNER'S MANUAL
Revision 020719

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Summary of Contents for True TE900

  • Page 1 * Assembly Guide & Warranty Card Included TE900 TREADMILL OWNER’S MANUAL Revision 020719...
  • Page 2 TE900 TREADMILL OWNERS MANUAL IMPORTANT: All Products shown are prototype. Actual product delivered may vary. Product specifications, features & software are subject to change without notice. For the most up to date owner’s manual please visit www.truefitness.com. For documents in additional languages please visit www.truefitness.com/document-library/29/international-manuals IMPORTANTE: Todos los productos mostrados son prototipos.
  • Page 3 The proud manufacturing tradition of quality and the culture of innovation at TRUE have given rise to a full line of truly extraordinary treadmills, indoor cycles and elliptical cross-trainers. As a result, people all over the world are benefiting from the TRUE experience.
  • Page 4: Table Of Contents

    TE900 TREADMILL OWNERS MANUAL TABLE OF CONTENTS : Chapter 1: Safety Instructions Safety Instructions Space Requirements Safety Key Instructions Grounding Instructions Power Requirements Warning Decals Compliances Chapter 2: Assembly Instructions Pre-Assembly Checklist Assembly Steps Chapter 3: Product Overview Treadmill Overview Chapter 4: Care &...
  • Page 5: Chapter 1: Safety Instructions

    45, smokes, has high cholesterol, is obese or has not exercised regularly in the past year. Additionally, TRUE recommends consulting a fitness professional on the correct use of this product.
  • Page 6 To disconnect, turn power OFF at the ON/OFF switch if applicable, then remove plug from electrical outlet. • Never operate a TRUE product if it has a damaged power cord or electrical plug, or if it has been dropped, damaged, or even partially immersed in water. Contact TRUE Customer Service for a replacement.
  • Page 7 CHAPTER 1: SAFETY INSTRUCTIONS CAUTION (continued): • Use correct ergonomic positioning while running on treadmill. • Do not allow animals on or near the equipment while in operation. • Use the side handrails whenever additional stability is required. In case of emergency, such as tripping, the side handrails should be grabbed and the user should place his/her feet on the side platforms.
  • Page 8: Space Requirements

    CHAPTER 1: SAFETY INSTRUCTIONS SPACE REQUIREMENTS: TRUE’s recommendation is to leave a minimum of 20” (0.5m) on each side of the treadmill and a 79” (2 m) safety zone at the rear of the treadmill. Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 9: Safety Key Instructions

    CHAPTER 1: SAFETY INSTRUCTIONS Safety Key (E-Stop) Overview: Attach the safety clip to your clothing before each workout and when equipment is in use to ensure an immediate halt of all treadmill belt activity if the user is unable to continue. Safety Key Feature Number Safety Key Clip...
  • Page 10 CHAPTER 1: SAFETY INSTRUCTIONS Safety Key (E-Stop) Usage: Safety Key (E-Stop) Disengaged: Shown to the left is the disengaged position of the safety key (e-stop). When the equipment is in use or the user is standing on the belt not in use, the safety key clip must be attached to the user's clothing.
  • Page 11: Grounding Instructions

    CHAPTER 1: SAFETY INSTRUCTIONS GROUNDING INSTRUCTIONS: This product must be grounded, if it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with a cord having an equipment-grounding conductor and a grounding plug.
  • Page 12: Power Requirements

    CHAPTER 1: SAFETY INSTRUCTIONS Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 13: Warning Decals

    CHAPTER 1: SAFETY INSTRUCTIONS WARNING DECALS: WARNING: Replace warning labels that may be worn, damaged or missing To replace any worn or missing warning decals contact TRUE FITNESS by visiting www.truefitness.com or contact customer service at 800-883-8783. COMPLIANCES: This equipment complies with all applicable codes and regulations. For a complete list of compliances, please visit www.truefitness.com...
  • Page 14: Chapter 2: Assembly Instructions

    Important Electrical Requirements – 120V: Your TRUE treadmill requires a dedicated 120 volt, alternating current (AC), 20 amp grounded outlet circuit. This means nothing else can be plugged into the same circuit. Most power circuits are rated for this 120V AC 20 amp requirement, but you must ensure the treadmill does not share the circuit with anything else.
  • Page 15: Pre-Assembly Checklist

    CHAPTER 2: ASSEMBLY INSTRUCTIONS PRE-ASSEMBLY CHECK LIST: Item Description Console Rack Frame Pedestal - Left Pedestal - Right Handrail - Left Handrail - Right Standard Decline Bracket - Left Standard Decline Bracket - Right Lower Console Rack Cover Hand Grip Assembly - Left Hand Grip Assembly - Right Rear Console Cover Lower Shoulder Cover-Left...
  • Page 16 CHAPTER 2: ASSEMBLY INSTRUCTIONS PRE-ASSEMBLY CHECK LIST (continued): TE900 Item Description Item Description Bolt M5 x P0.8 x 60 Bolt M8 x P1 25 x 25 Screw M5 x P0.8 x 10 Bolt 5/16"-24 x 1-1/2" Bolt 1/4"-20 x 5/8"...
  • Page 17: Assembly Steps

    CHAPTER 2: ASSEMBLY INSTRUCTIONS TREADMILL ASSEMBLY STEPS: CAUTION: • Use caution when assembling treadmill. Unpacking and assembling of this treadmill is a two person task. • Remove all treadmill components from packaging. Step 1 Remove Motor Cover: a) Remove the screw (o) and washer (n) from the motor cover and set to the side. b) Remove the motor cover from the treadmill frame (B) Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 18 CHAPTER 2: ASSEMBLY INSTRUCTIONS TREADMILL ASSEMBLY STEPS (continued): Step 2 Pedestal Installation: a) Secure the pedestals to the treadmill frame using nine Bolts M8 x 25 (c), nine M8 lock washers (a), and one M8 lock nut (d) where shown. Note: Do not fully tighten the hardware used in this step yet.
  • Page 19 CHAPTER 2: ASSEMBLY INSTRUCTIONS TREADMILL ASSEMBLY STEPS (continued): Step 3 Frame Cable Connections: Fig. 3-1 a) Route the cables exiting from the right pedestal to the appropriate connection point as shown. Cables will be marked for easy identification. b) Remove the nut and washer attached to the coaxial cable as shown.
  • Page 20 CHAPTER 2: ASSEMBLY INSTRUCTIONS TREADMILL ASSEMBLY STEPS (continued): Step 4 Hand Grip Assemblies: Connect the wire coming from the bottom of the Contact Heart Rate (CHR) grip assembly to the corresponding wire located in the pedestal arm as shown. Secure each CHR grip assembly to the pedestal arm with four screws and four lock washers. Note: Confirm each grip assembly is assembled on the correct pedestal using the left and right orientation stickers on them.
  • Page 21 CHAPTER 2: ASSEMBLY INSTRUCTIONS TREADMILL ASSEMBLY STEPS (continued): Step 5 Console Rack and Secure Pedestals: a) Install the console rack onto the pedestals by resting the console rack tubing on top of the pedestal tubing cradles. Caution: Do not pinch cabling during this step. b) Install eight bolts 5/16"...
  • Page 22 CHAPTER 2: ASSEMBLY INSTRUCTIONS TREADMILL ASSEMBLY STEPS (continued): Step 6 Console Rack Cable Connections and Lower Cover Installation: a) Connect all wires from the left and right pedestal arms to the wires from the upper console rack cover as shown (all cables will be connected regardless of console option). *Do not over torque the coax TV cable.
  • Page 23 CHAPTER 2: ASSEMBLY INSTRUCTIONS TREADMILL ASSEMBLY STEPS (continued): Step 7 Lower Console Rack Cover: a) Position the rear edge with the long screw bosses slightly up inside the console rack first. Next, carefully raise up the front edge while making adjustments so the safety clip docking bracket and long screw boss passes up through the safety key mechanism.
  • Page 24 CHAPTER 2: ASSEMBLY INSTRUCTIONS TREADMILL ASSEMBLY STEPS (continued): Step 9 Handrails: a) Fully insert the handle and then loosely install the four bolts 1/4" - 20 x 3/4", two for each handrail. While slightly rotating the handle to best align the seams and holding inwards, securely tighten the bolts. Caution: When starting the bolts, be careful not to cross thread them.
  • Page 25 CHAPTER 2: ASSEMBLY INSTRUCTIONS TREADMILL ASSEMBLY STEPS (continued): Step 10 Safety Key: a) Locate the Safety Key attached to the console rack. b) Attach the Safety Key clip to the anchor plate located on the console rack (when not working out). c) Attach the safety key clip to clothing at the beginning of any workout.
  • Page 26 CHAPTER 2: ASSEMBLY INSTRUCTIONS TREADMILL ASSEMBLY STEPS (continued): Step 11 Leveling Feet-Decline Kit: a) Remove the leveling feet from the treadmill frame as shown. Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 27 CHAPTER 2: ASSEMBLY INSTRUCTIONS TREADMILL ASSEMBLY STEPS (continued): Step 11 Leveling Feet-Decline Kit (Continued): a) Secure the standard decline kit to the treadmill frame in the identified areas using four bolts 1/4"-20 x 3/4" per kit. b) Screw the leveling feet into the standard decline kit holes as shown.
  • Page 28 CHAPTER 2: ASSEMBLY INSTRUCTIONS TREADMILL ASSEMBLY STEPS (continued): Step 12 Rear Foot Leveling: a) Ensure treadmill incline rack wheels and rear feet are resting on the floor and not on cardboard, packaging, etc. b) Using a 15/16 inch open end wrench, loosen nut A on Right Rear Foot (only side adjustable).
  • Page 29 CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: Step 13A Console Mast Assembly: Place the two bottom console mounting screws inside the bottom keyholes on the console mast assembly. Partially thread the two top console mounting screws into the console. Fully tighten all four console mounting screws.
  • Page 30 10 minutes and then CIRCUIT BREAKER POSITIONS reset the Circuit Breaker by pressing the button in on Circuit Breaker. If it does not reset, or the Circuit Breaker operates again, please contact True Fitness Service department at 1-800-883-8783. Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 31: Chapter 3: Product Overview

    CHAPTER 3: PRODUCT OVERVIEW TREADMILL OVERVIEW: Quick Access Keys Contact Heart Contact Heart Rate Pad Rate Pad Console Assembly Safety (E-Stop) Straddle Covers Belt Bel t Adjustment Bolts Adjustable Soft Select On/Off Switch, Circuit Breaker, and Decline Foot and Leveling Feet Power Cord Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 32 CHAPTER 3: PRODUCT OVERVIEW TREADMILL OVERVIEW (continued): Console Assembly: The console allows the user to set up a workout program and control the treadmill during a workout (For console overview and operation instructions refer to chapter 4). Quick Access Keys: Allows the user to quickly start, stop and wake the treadmill or make fast, convenient adjustments to the incline level or speed of the treadmill.
  • Page 33: Chapter 4: Care & Maintenance

    CAUTION: Do not use any acidic cleaners. Doing so will weaken the paint or powder coatings and may void the TRUE Fitness Warranty. Never pour water or spray liquids on any part of the treadmill. Allow the treadmill to dry completely before using.
  • Page 34: Running Belt Alignment

    If you hear any chafing or the running belt appears to be getting damaged, stop the running belt immediately by pressing the STOP key. Contact the TRUE Service Department. Walk around to the rear of the unit and observe the belt for a few minutes.
  • Page 35: Tensioning The Running Belt

    Repeat the above steps if additional adjustment is necessary. TREADMILL LUBRICATION: For in-home use over 20 hours per week, TRUE recommends lubricating every three months. For average in-home use of the treadmill, TRUE recommends lubrication under the tread belt once per year. •...
  • Page 36: Leveling The Treadmill

    OTHER SCHEDULED PREVENTIVE MAINTENANCE: TRUE recommends that quarterly scheduled maintenance be performed by a qualified service technician. Please contact your dealer or visit www.truefitness.com to contact a local TRUE authorized service technician. Scheduled Preventive Maintenance: Record time, distance and hours from the console.
  • Page 37: Chapter 5: Customer Service

    HOURS OF OPERATION: 8:30 A.M. - 5:00 P.M. CST E-MAIL: service@truefitness.com CONTACTING SALES: Interested in TRUE Products? Please contact us with any sales or product inquires so that we may direct you to the appropriate sales representative to answer your questions. TRUE FITNESS HOME OFFICE 865 HOFF ROAD ST.
  • Page 38: Reporting Freight Claims Or Parts Damage

    Severe Damage: Obvious damage to external packaging / internal product. Please refuse the shipment and it will be returned to TRUE Fitness by the carrier. Contact the TRUE Fitness customer support team by calling 800.883.8783 or sales support team by calling 800.426.6570 Monday-Friday during normal business hours to notify us that the shipment has been refused.
  • Page 39: Chapter 6: Additional Information

    This troubleshooting guide is intended to assist in diagnostics only and is not all inclusive. Technical specifications, error codes and programming are subject to change without notice. TRUE accepts no liability for any damage or loss suffered by persons whom rely wholly or in part on any description or statement contained within this manual. Please visit www.truefitness.com to obtain the most recent version of all manuals and contact the TRUE Service Department at 800-...
  • Page 40 Re-install Console configuration - fails integrity Firmware and Console Configuration software/firmware check software versions are Contact dealer or not compatible TRUE service Power cycle Console Configure incorrectly Re-configure console Fault CN01: Internal Re-install Console Math error - software Fault software/firmware...
  • Page 41 TROUBLESHOOTING GUIDE (continued): Membrane Key stuck Membrane key is Contact dealer or Fault CN03: Stuck Key Console down/closed damaged TRUE service Power cycle Loose Cable Check cable Brainboard fails to receive connections Fault CN04: Lower timely communication Board Comm Fault...
  • Page 42 TROUBLESHOOTING GUIDE (continued): Power cycle Fault CN24: BB Comm SBC cannot communicate with Console Console Contact dealer or Fault Brainboard TRUE service Power cycle Corrupt software Re-configure console Fault CN25: Firmware Firmware on brainboard not Re-install Console Firmware and Mismatch...
  • Page 43 - does not Run incline calibration of Range occur during calibration Incline Potentiometer Contact dealer or value out of range TRUE service Power cycle Console displays Fault Check cable Calibration not saved. connections Fault IN03: Incline Run Incline moving when not Incline disabled.
  • Page 44 Check AC line voltage Power cycle Fault D108: Motor Motor Control Board Contact dealer or High Incoming AC Voltage Over Current TRUE service High Belt Deck Lubricate treadbelt Friction Power cycle Fault D109: Motor Controller Zero Low Incoming AC Voltage...
  • Page 46: Warranty Information

    Product was purchased. If the dealer from whom the Product was The frame is warranted for defects in material and workmanship for purchased is no longer an authorized TRUE dealer, then TRUE Limited Warranty service as long as the original purchaser owns the Product. The frame is...
  • Page 47 Warranty labor reimbursement or warranty parts rights may TRUE within 30 days of purchaser’s receipt of this Product. The not be transferred to, reassigned to, a third party without the serial number must be intact on the Product for this Limited express written consent of TRUE.
  • Page 48 If you prefer to mail your warranty card, have the owner of the product complete the information below and return it to TRUE Fitness within 30 days from the date of equipment installation.

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