11 Support
11.1 Warranty
We warrant that our products are free of defects in material and workmanship and extend this
warranty under intended use and normal service conditions to the original owner for a period of 12
months from the date of purchase. This warranty does not apply to any product that has been
repaired [Unauthorized] or altered in any manner and is void if damaged by accident, neglect,
unreasonable use, improper installation, lack of proper impedance matching [High SWR], improper
tuning, over driving power limits, damage due to use of any third party accessories, or any other
cause not arising specifically out of defects in material or workmanship.
Our obligations are limited to repairing or replacing, at our sole discretion, any product or part that
is returned to the mailing address, all shipping or transportation charges must be pre‐paid,
accompanied by proof of purchase and which examination reveals to have been defective within the
warranty period stated above.
Our Warranty does not imply any obligation other than herein stated. Any implied warranties,
including but not limited to fitness for a particular purpose, are limited in duration for the above one
year period.
We shall not be liable under this warranty, or any implied warranty, for loss of use of the product or
for any other consequential loss or damage incurred by the purchaser.
Warranty ‐‐ Apache Labs website has a link to explain their warranty and other pertinent
information:
http://www.apache‐labs.com/terms‐of‐use.html under "Terms of Use".
IMPORTANT
The FPGA and other components on the ANDROMEDA PCBs can be damaged by Electrostatic
Discharge [ESD]. When handling the PCB, you should take ESD precautions [e.g. use a work bench
with an antistatic mat on it and wear a grounded wrist strap].
When powered on do not touch the top of any IC in order to determine its temperature. In
particular, do not touch the Switch Mode Regulator IC. Touching its leads can change the switching
frequency and alter the output voltage.
11.2 References
[1] Apache Labs community forum: https://apache‐labs.com/community/index.php
[2] Open HPSDR Project Website: http://openhpsdr.org/
[3] Thetis releases ‐ https://github.com/TAPR/OpenHPSDR‐Thetis/releases
[4] Thetis source code repository: https://github.com/w5wc/Thetis
[5] Thetis And PowerSDR™ 3.x CAT Command Reference Guide:
https://github.com/TAPR/OpenHPSDR‐
PowerSDR/blob/master/Documentation/Radio/PowerSDR‐CAT‐Command‐Reference‐Guide‐
V3.docx
ANDROMEDA Manual
Page 56 of 56
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