Faults Indicated with LEDs
Begin troubleshooting at the ONT by checking to see if all LEDs are in their normal state,
shown in
appear on the SFU circuit board. If the LEDs are in their normal state, refer to
Normal State"
LEDs in Normal State
If the LEDs are in the normal state but you are still having problems, complete the following
troubleshooting steps:
1. If the trouble is of a random or intermittent nature, check for loose or broken connections
2. If the trouble is solid, remove the Customer Provided Equipment (CPE) wiring and
LEDs in Fault State
Descriptions of each LED are listed in
conditions. A flow chart for troubleshooting the problem for each fault condition is provided
in
"ONT Trouble Isolation"
ONT Trouble Isolation
This section describes how to isolate problems based on faults reported through LEDs:
■
■
■
612877AEONT-5B
Table 5-3
on page 5-4. There are separate LEDs for each Ethernet RJ-45 jack that
below. If the LEDs are in a fault state, refer to
at the common mounting platform.
complete the following tests:
■ POTS tests described in
■ Ensure Provisioning of the ONT at the OLT has been completed. For the provisioned
Ethernet link, use external equipment (for example, a laptop computer) to verify the
Ethernet link is active. Verify the OLT can run and pass the loop-back tests for the
Ethernet port.
If the above tests are successful, the indication of the trouble is directed back toward the
CPE wiring/equipment.
below.
"UPS Power LEDs"
on page 5-4
"Network Status LED"
on page 5-4
"POTS Troubleshooting"
"POTS Troubleshooting"
Table 5-2
on page 5-4 with possible causes for fault LED
on page 5-5
Section 5, Troubleshooting
"LEDs in
"LEDs in Fault State"
below.
on page 5-5.
5-3