ClimateMaster Tranquility 30 Digital TE Series Installation, Operation & Maintenance Instructions Manual page 62

(ClimaDry) - Code 11
Tranquility 30 Digital ( TE) Series IOM - 60Hz HFC-410A
®
R e v . : O c t o b e r 5 , 2 0 2 1
Low Air Coil Temperature
Over/Under Voltage - Code 7
Fault - (ClimaDry) - Code 12
(Auto Resetting)
Functional Troubleshooting (cont.)
Over/Under Voltage - Code 7
(Auto Resetting)
Fault
Unit Performance
Sentinel - Code 8
IFC Fault - Code 13
Unit Performance
Internal Flow
Unit Performance Test/ Sentinel - Code 8
Controller Fault
Swapped Thermistor -
Code 9
Unit Performance Test/
Swapped Thermistor -
Code 9
ECM Fault - Code 10
ECM Fault - Code 10
ESD - E RV Fault (DXM Only)
Green Status LED - Code 3
Low Air Coil Pressure Fault
No Fault Code Shown (ClimaDry) - Code 11
Low Air Coil Pressure Fault
(ClimaDry) - Code 11
Unit Short Cycles
Low Air Coil Temperature
Fault - (ClimaDry) - Code 12
Low Air Coil Temperature
Fault - (ClimaDry) - Code 12
Only Fan Runs
Fault
Fault
IFC Fault - Code 13
Internal Flow
Controller Fault
IFC Fault - Code 13
Internal Flow
Controller Fault
ESD - E RV Fault (DXM Only)
Green Status LED - Code 3
ESD - E RV Fault (DXM Only)
Green Status LED - Code 3
No Fault Code Shown
No Fault Code Shown
Unit Short Cycles
Unit Short Cycles
Only Fan Runs
Only Fan Runs
62
or ClimaDry
X X Restricted return air flow
Plugged air filter
X X
Air temperature out of range
X X Restricted return air flow
Bad pressure switch
X X Under voltage
X Reduced airflow in cooling,
ClimaDry, or constant fan
X X Under voltage
Air temperature out of range
X X Over voltage
Bad thermistor
X X Over voltage
Htg C lg Possible Cause
X Heating Mode LT2>125°F
Cooling Mode LT1>125°F OR
X No pump output signal
X X
X Heating Mode LT2>125°F
LT2< 40°F
Cooling Mode LT1>125°F OR
X
Low pump voltage
X X LT1 and LT2 swapped
LT2< 40°F
No pump feedback signal
X X LT1 and LT2 swapped
X X
Blower does not operate
X X
Blower does not operate
Blower operating with incorrect
Bad pump RPM sensor
airflow
Blower operating with incorrect
airflow
ERV unit has fault
X X
(Rooftop units only)
X X No compressor operation
X Reduced or no air flow in cooling
or ClimaDry
X X Compressor overload
X Reduced or no air flow in cooling
X X Control board
or ClimaDry
Air temperature out of range
X X Dirty air filter
X X Unit in 'Test Mode'
Bad pressure switch
Air temperature out of range
X X Unit selection
X Reduced airflow in cooling,
Bad pressure switch
ClimaDry, or constant fan
X X Compressor overload
X Reduced airflow in cooling,
X X Thermostat position
ClimaDry, or constant fan
Air temperature out of range
X X Unit locked out
X X Compressor overload
Bad thermistor
Air temperature out of range
X X Thermostat wiring
Htg C lg Possible Cause
Bad thermistor
Htg C lg Possible Cause
No pump output signal
X X
No pump output signal
X X
Low pump voltage
No pump feedback signal
Low pump voltage
No pump feedback signal
Bad pump RPM sensor
Bad pump RPM sensor
ERV unit has fault
X X
(Rooftop units only)
ERV unit has fault
X X No compressor operation
X X
(Rooftop units only)
X X Compressor overload
X X No compressor operation
X X Control board
X X Compressor overload
X X Dirty air filter
X X X X Control board Unit in 'Test Mode'
X X Dirty air filter
X X Unit selection
X X Unit in 'Test Mode'
X X Compressor overload
X X Unit selection
X X Thermostat position
X X Compressor overload
X X Unit locked out
X X Thermostat position
X X Compressor overload
X X Unit locked out
X X Thermostat wiring
X X Compressor overload
X X Thermostat wiring
G e o t h e r m a l H e a t i n g a n d C o o l i n g
Find and eliminate restriction - increase return duct
Too high of external static - check static vs blower table
Replace air filter
and/or grille size
Too much cold vent air - bring entering air temp within
Find and eliminate restriction - increase return duct
Check power supply and 24VAC voltage before and during
design parameters
and/or grille size
operation
Check switch continuity and operation - replace
Check power supply wire size
Check power supply and 24VAC voltage before and during
Check compressor starting. Need hard start kit?
Check for dirty air filter and clean or replace
operation
Check fan motor operation and airflow restrictions
Check 24VAC and unit transformer tap for correct power Check power supply wire size
supply voltage
Too high of external static - check static vs blower table
Check compressor starting. Need hard start kit?
Check power supply voltage and 24VAC before and during
Too much cold vent air - bring entering air temp within
Check 24VAC and unit transformer tap for correct power
operation.
supply voltage
design parameters
Check 24VAC and unit transformer tap for correct power
Check power supply voltage and 24VAC before and during
Check temp and impedance correlation per chart
operation.
supply voltage
Check 24VAC and unit transformer tap for correct power
Solution
Check for poor air flow or overcharged unit
supply voltage
Check for poor water flow, or air flow Check DC voltage between A02 and GND - should be
Check for poor air flow or overcharged unit
between 0.5 and 10 VDC with pump active
Check for poor water flow, or air flow
Reverse position of thermistors
Check line voltage to the pump
Check DC voltage between T1 and GND. Voltage should
Reverse position of thermistors
Check blower line voltage
be between 3 and 4 VDC with pump OFF, and between
Check blower low voltage wiring
0 and 2 VDC with the pump ON
Check blower line voltage
Wrong unit size selection
Replace pump if the line voltage and control signals are
Check blower low voltage wiring
present at the pump, and the pump does not operate
Wrong unit family selection
Wrong unit size selection
Wrong motor size
Wrong unit family selection
Troubleshoot ERV unit fault
Incorrect blower selection
Wrong motor size
Check for dirty air filter and clean or replace
See 'Only Fan Operates'
Incorrect blower selection
Check fan motor operation and airflow restrictions
Check and replace if necessary
Too high of external static - check static vs blower table
Check for dirty air filter and clean or replace
Reset power and check operation
Check fan motor operation and airflow restrictions
Too much cold vent air - bring entering air temp within
Too high of external static - check static vs blower table Check and clean air filter
design parameters
Reset power or wait 20 minutes for auto exit
Too much cold vent air - bring entering air temp within
Check switch continuity and operation - replace
Unit may be oversized for space - check sizing for actual
design parameters
Check for dirty air filter and clean or replace
load of space
Check switch continuity and operation - replace
Check fan motor operation and airflow restrictions
Check and replace if necessary
Too high of external static - check static vs blower table
Check for dirty air filter and clean or replace
Insure thermostat set for heating or cooling operation
Check fan motor operation and airflow restrictions Too much cold vent air - bring entering air temp within
Check for lockout codes - reset power
Too high of external static - check static vs blower table design parameters
Check compressor overload - replace if necessary
Too much cold vent air - bring entering air temp within
Check temp and impedance correlation per chart
design parameters
Check thermostat wiring at DXM2 - put in Test Mode and
Solution
jumper Y1 and R to give call for compressor
Check temp and impedance correlation per chart
Solution
Check DC voltage between A02 and GND - should be
between 0.5 and 10 VDC with pump active
Check DC voltage between A02 and GND - should be
Check line voltage to the pump
between 0.5 and 10 VDC with pump active
Check DC voltage between T1 and GND. Voltage should
Check line voltage to the pump
be between 3 and 4 VDC with pump OFF, and between
0 and 2 VDC with the pump ON
Check DC voltage between T1 and GND. Voltage should
be between 3 and 4 VDC with pump OFF, and between
Replace pump if the line voltage and control signals are
0 and 2 VDC with the pump ON
present at the pump, and the pump does not operate
Replace pump if the line voltage and control signals are
present at the pump, and the pump does not operate
Troubleshoot ERV unit fault
See 'Only Fan Operates'
Troubleshoot ERV unit fault
Check and replace if necessary
See 'Only Fan Operates'
Reset power and check operation
Check and replace if necessary
Check and clean air filter
Reset power or wait 20 minutes for auto exit Reset power and check operation
Check and clean air filter
Unit may be oversized for space - check sizing for actual
load of space Reset power or wait 20 minutes for auto exit
Unit may be oversized for space - check sizing for actual
Check and replace if necessary
load of space
Insure thermostat set for heating or cooling operation
Check and replace if necessary
Check for lockout codes - reset power
Insure thermostat set for heating or cooling operation
Check compressor overload - replace if necessary
Check for lockout codes - reset power
Check thermostat wiring at DXM2 - put in Test Mode and
Check compressor overload - replace if necessary
jumper Y1 and R to give call for compressor
Check thermostat wiring at DXM2 - put in Test Mode and
jumper Y1 and R to give call for compressor