E-Mail And Fax Support; World-Wide Web - Data Translation DT3120 User Manual

E-Mail and Fax Support

You can also get technical support by e-mailing or faxing the
Technical Support Department:
• E-mail: You can reach Technical Support at the following address:
tsupport@datx.com
Ensure that you provide the following minimum information:
− Your name,
− Your company or organization,
− A phone number,
− An email address where you can be reached,
− The hardware/software product you need help on,
− A summary of the issue you are experiencing,
− Your contract number, if applicable, and
− Your product serial number or purchase date.
Omitting any of the above information may delay our ability to
resolve your issue.
• Fax: Please photocopy and complete the form on
fax Technical Support at the following number: (508) 481-8620.
Support requests from non-contract and out-of-warranty customers
are processed with the same priority as telephone support requests.

World-Wide Web

For the latest tips, software fixes, and other product information, you
can always access our World-Wide Web site free of charge at the
following address: http://www.datatranslation.com
Troubleshooting
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