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Changes or modifications to this equipment not expressly approved by Data Translation could void your authority to operate the equipment under Part 15 of the FCC Rules. Note: This product was verified to meet FCC requirements under test conditions that included use of shielded cables and connectors between system components.
About this Manual This manual describes the features of the DT9820 Series function modules, the capabilities of the DT9820 Series Device Driver, and how to program the DT9820 Series function modules using DT-Open Layers software. Calibration and troubleshooting information is also provided.
About this Manual • Chapter “Programming Flowcharts,” describes the processes you must follow to program the subsystems on the DT9820 Series module using DT-Open Layers-compliant software. • Chapter “Calibration,” describes how to calibrate the analog output circuitry of the DT9822 function modules.
It is available on the Data Translation web site (www.datatranslation.com). • DT9820 Series Getting Started Manual (UM-18219). This manual describes the how to install the DT9820 Series function modules and related software. • DT Measure Foundry Getting Started Manual (UM-19298) and online help.
Windows XP documentation. • USB web site (http://www.usb.org). Where To Get Help Should you run into problems installing or using a DT9820 Series function module, the Data Translation Technical Support Department is available to provide technical assistance. Refer to Chapter 6 more information.
USB class; therefore, the modules do not require external power, but the expansion hubs do require external power. DT9820 Series function modules reside outside of the PC and install with a single cable to ease installation. Modules can be “hot swapped”...
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Overview Both DT9820 Series function modules share the following major features: • USB compatibility; • Software configurable termination resistance for differential analog inputs on a channel-by-channel basis. • Software configurable 100 Hz analog input filters; • Input gains of 1, 2, 4, 8, 16, 32, and 64;...
The following software is available for use with the DT9820 Series modules: • DT9820 Series Device Driver − This software is provided on the Data Acquisition OMNI CD that is shipped with the module. The device driver allows you to use a DT9820 Series function module with any of the supported software packages or utilities.
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• Testpoint − Order this optional software package if you want use a drag-and-drop software environment for designing test, measurement, and data acquisition applications. Refer to the Data Translation data acquisition catalog for information about selecting the right software package for your needs.
EP777 cable. This screw terminal panel allows you to connect all of the input and output connections that are supported by aDT9820 Series module. • EP777 − a 6-foot cable that connects the DT9820 Series module to the STP9820 screw terminal panel.
Principles of Operation Analog Input Features ........Analog Output Features .
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24-Bit High-Speed Isolated Power Isolated Data Path 500 V Isolation Barrier Power Control DC to DC Microcontroller and FIFO 32K SRAM USB Interface +5 V D + D - GND Figure 1: Block Diagram of the DT9820 Series Function Modules...
• Data formats, described on page • Data transfer, described on page • Error conditions, described on page 20; and • Synchronizing A/D subsystems, described on page Input Resolution The analog input resolution of the DT9820 Series function modules is fixed at 24 bits.
Input Ranges and Gains The DT9820 Series modules support a unipolar input range of 0 to 2.5 V, an offset unipolar range of −0.10 V to 2.5 V, and a bipolar range of 2.5 V. In addition, you can choose from up to 7 gains (1, 2, 4, 8, 16, 32, and 64).
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Principles of Operation Table 2: Effective Input Range Unipolar Input Bipolar Input Gain Range Range − 0 to 2.5 V 0.10 to 2.5 V ±2.5 V − 0 to 1.25 V 0.10 to 1.25 V ±1.25 V − 0 to 0.6250 V 0.10 to 0.6250 V ±0.6250 V −...
60 Hz operations or a 4.0960 MHz time base for 50 Hz operations. You specify whether you want to use 60 Hz or 50 Hz operations using the Control Panel; refer to the DT9820 Series Getting Started Manual for information on how to configure the driver.
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Principles of Operation Table 3: Sampling Rate (cont.) Operating Mode Sampling Rate Effective Number of Bits 50 Hz 800 Samples/s 16.5 400 Samples/s 17.0 200 Samples/s 17.5 100 Samples/s 20.9 50 Samples/s 21.4 25 Samples/s 21.9 12.5 Samples/s 22.4 6.25 Samples/s 22.9 According to sampling theory (Nyquist Theorem), specify a frequency that is at least twice as fast as the input’s highest frequency...
• External trigger − An external digital trigger occurs when the DT9820 Series module detects a high-to-low transition on a digital input line. Depending on the digital input line, the A/D conversion is either started or paused, as shown in...
CD for an example of using a digital event trigger. Note: All the digital inputs must be in the high state before the DT9820 Series module can detect a high-to-low transition on the digital input lines. Analog Input Conversion Modes...
In software, the analog input value is returned as a code. To convert the code to voltage, use the information in the following subsections. Note: When the DT9820 Series function module is above range, the value FFFFFFh (plus full-scale) is returned. When the DT9820 Series function module is below range, the value 000000h (minus full-scale) is returned.
Vin = Code * LSB + Offset where, • LSB is the least significant bit. • FSR is the full-scale range. For the DT9820 Series, the full-scale range is 2.5 for the 0 to 2.5 V range or 2.6 for the -0.10 to 2.5 V range.
Offset Binary where, • LSB is the least significant bit. • FSR is the full-scale range. For the DT9820 Series, the full-scale range is 5.0 V for twos complement coding. • N is the input resolution (24 bits). • Vin is the analog voltage.
Keep the following recommendations in mind when allocating user buffers for continuous analog input operations on the DT9820 Series: • Allocate a minimum of three user buffers. • Specify a buffer size at least as large as the sampling rate; for example, if you are using a sampling rate of 960 Samples/s (960 Hz), specify a buffer size of 960.
This process continues indefinitely until you stop it. Error Conditions The DT9820 Series function modules can report an A/D overrun error if the A/D sample clock rate is too fast. The error occurs if a new A/D sample clock pulse occurs while the ADC is busy performing a conversion from the previous A/D sample clock pulse.
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Principles of Operation • External trigger − Using software, specify the trigger source for the first A/D subsystem (lowest subsystem number) that you want to start simultaneously as an external digital (TTL) trigger. Then, wire the appropriate external digital line, as listed in Table 4 on page 14, to that A/D subsystem.
Chapter 2 Synchronizing the Clocks To synchronize the clocks of the A/D subsystems, specify the clock source as the internal A/D sample clock for the A/D subsystems using software. Ensure that you specify the same frequency for the internal clock sources. Then, specify the trigger source for the A/D subsystems as the software trigger.
The DT9822 module supports two DC-level analog output channels (DAC0 and DAC1). Each DAC is a separate D/A subsystem. Refer to the DT9820 Series Getting Started Manual for information on how to wire analog output signals to the module using the screw terminal panel.
Chapter 2 Output Ranges and Gains The output range for each DAC is ±5 V. Specify the range using software; set the gain to 1. Conversion Modes DT9822 modules can perform single-value analog output operations only. Use software to specify the range, gain, and analog output channel, then output the data from the specified channel.
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Principles of Operation • Code is the raw count used by the software to represent the voltage. • Vout is the analog voltage. • Offset is the minus full-scale value, or −5 V. For example, if you want to output a voltage of 4.7 V, determine the code value as follows: LSB = 10 V...
Note: All the digital inputs must be in the high state before the DT9820 Series module can detect a high-to-low transition on the digital input lines. Therefore, if you are using the digital inputs to trigger the A/D subsystems, it is recommended that you do not perform a single-value operation on the DIN subsystem.
Note: All the digital inputs must be in the high state before the DT9820 Series module can detect a high-to-low transition on the digital input lines. Therefore, if you are using the digital inputs to trigger the A/D subsystems, it is recommended that you do not perform a single-value operation on the DIN subsystem.
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The DT9820 Series Device Driver provides support for A/D, D/A, DIN, and DOUT subsystems. For information on how to configure the device driver, refer to the DT9820 Series Getting Started Manual. Table 5 summarizes the features available for use with the DataAcq SDK and the DT9820 Series function modules.
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Supported Device Driver Capabilities Table 5: DT9820 Series Supported Option s DT9820 Series DIN DOUT SRL Total Subsystems on Module Single-Value Operation Support OLSSC_SUP_SINGLEVALUE Continuous Operation Support OLSSC_SUP_CONTINUOUS Continuous Operation until Trigger Event Support OLSSC_SUP_CONTINUOUS_ PRETRIG Continuous Operation before and after...
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Chapter 3 Table 5: DT9820 Series Supported Options (cont.) DT9820 Series DIN DOUT SRL Total Subsystems on Module Buffer Support OLSSC_SUP_BUFFERING Single Buffer Wrap Mode Support OLSSC_SUP_WRPSINGLE Multiple Buffer Wrap Mode Support OLSSC_SUP_WRPMULTIPLE Inprocess Buffer Flush Support OLSSC_SUP_INPROCESSFLUSH Number of DMA Channels...
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Supported Device Driver Capabilities Table 5: DT9820 Series Supported Options (cont.) DT9820 Series DIN DOUT SRL Total Subsystems on Module Extra Retrigger Support OLSSC_SUP_RETRIGGER_EXTRA Maximum Retrigger Frequency OLSSCE_MAXRETRIGGER Minimum Retrigger Frequency OLSSCE_MINRETRIGGER Maximum Channel Gain List Depth OLSSC_CGLDEPTH Sequential Channel Gain List Support...
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Chapter 3 Table 5: DT9820 Series Supported Options (cont.) DT9820 Series DIN DOUT SRL Total Subsystems on Module Synchronous Digital I/O Support OLSSC_SUP_SYNCHRONOUS_ DIGITALIO Maximum Synchronous Digital I/O Value OLSSC_MAX_DIGITALIOLIST_VALUE Number of Channels OLSSC_NUMCHANNELS DT2896 Channel Expansion Support OLSSC_SUP_EXP2896 DT727 Channel Expansion...
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Supported Device Driver Capabilities Table 5: DT9820 Series Supported Options (cont.) DT9820 Series DIN DOUT SRL Total Subsystems on Module Software Programmable Resolution OLSSC_SUP_SWRESOLUTION Number of Resolutions OLSSC_NUMRESOLUTIONS Binary Encoding Support OLSSC_SUP_BINARY Twos Complement Support OLSSC_SUP_2SCOMP Software Trigger Support OLSSC_SUP_SOFTTRIG...
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Chapter 3 Table 5: DT9820 Series Supported Options (cont.) DT9820 Series DIN DOUT SRL Total Subsystems on Module Internal Clock Support OLSSC_SUP_INTCLOCK External Clock Support OLSSC_SUP_EXTCLOCK Number of Extra Clocks OLSSC_NUMEXTRACLOCKS Base Clock Frequency 4.9152 OLSSCE_BASECLOCK Maximum External Clock Divider...
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Supported Device Driver Capabilities Table 5: DT9820 Series Supported Options (cont.) DT9820 Series DIN DOUT SRL Total Subsystems on Module Low to High Output Pulse Support OLSSC_SUP_PLS_LOW2HIGH None (internal) Gate Type Support OLSSC_SUP_GATE_NONE High Level Gate Type Support OLSSC_SUP_GATE_HIGH_LEVEL Low Level Gate Type Support...
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Chapter 3 Table 5: DT9820 Series Supported Options (cont.) DT9820 Series DIN DOUT SRL Total Subsystems on Module Low Edge Gate Type with Input Debounce Support OLSSC_SUP_GATE_LOW_EDGE_ DEBOUNCE Level Change Gate Type with Input Debounce Support OLSSC_SUP_GATE_LEVEL_ DEBOUNCE Interrupt Support...
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Supported Device Driver Capabilities h. Binary encoding is used for the 0 to 2.5 V range and for the −0.1 to 2.5 V range. Twos comple- ment encoding is used for the −2.5 V to 2.5 V range. i. The internal oscillator is 4.9152 MHz for 60 Hz operation and 4.0960 MHz for 50 Hz operation. j.
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Chapter 4 The following flowcharts show the steps required to perform data acquisition operations using DT-Open Layers. For illustration purposes, the DataAcq SDK functions are shown; however, the concepts apply to all DT-Open Layers software. Note that many steps represent several substeps; if you are unfamiliar with the detailed operations involved with any one step, refer to the indicated page for detailed information.
Programming Flowcharts Single-Value Operations Initialize the device driver and get the device handle with olDaInitialize. Specify A/D for an analog input subsystem, D/A Get a handle to the subsystem with for an analog output subsystem, DIN for a digital input subsystem, or DOUT for a digital output olDaGetDASS.
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Chapter 4 Single-Value Operations (cont.) Continued from previous page. Acquire a single value using Acquiring olDaGetSingleValue. data? Acquire/ Output a single value using output olDaPutSingleValue. another value? Release the subsystem using olDaReleaseDASS. Release the driver and terminate the session using olDaTerminate. Read a single analog input value or a digital input value from the specified channel/line.
Programming Flowcharts Continuous A/D Operations Initialize the device driver and get the device handle with olDaInitialize. Get a handle to the subsystem with olDaGetDASS. Set the data flow to OL_DF_CONTINUOUS using olDaSetDataFlow. Set the subsystem parameters (see page 48). Set up the channel list and channel parameters (see page 49).
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Chapter 4 Continuous A/D Operations (cont.) Continued from previous page. Set up buffering (see page 51). Configure the subsystem using olDaConfig. Start the operation with olDaStart. Deal with messages and buffers (see page 53). Stop the operation (see page 55). Clean up the operation (see page 56).
Programming Flowcharts Simultaneous Operations Follow the continuous A/D flowchart Configure the A/D subsystems that for each A/D subsystem, but do not you want to run simultaneously. start the continuous operations. Allocate a simultaneous start list using olDaGetSSList. Put each subsystem to be simultaneously started on the start list using olDaPutDassToSSList.
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Chapter 4 Set Subsystem Parameters For all operations, specify the channel type as Specify the channel type using differential. This is the default value. olDaSetChannelType. Specify the data encoding type as binary Specify the data encoding using (OL_ENC_BINARY) for the 0 to 2.5 V and −...
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Programming Flowcharts Set Up Channel List and Channel Parameters Specify the size of the A/D channel The size is fixed at 1 for the DT9820 Series. list and gain list using olDaSetChannelListSize. Each A/D system has only one analog input...
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Chapter 4 Set Clocks and Triggers Specify the clock source as OL_CLK_INTERNAL using olDaSetClockSource. The minimum frequency is 7.5 Hz for 60 Hz operation and 6.25 Hz for 50Hz operation. The Specify the frequency of the maximum frequency is 960 S/s for 60 Hz operation and 800 S/s for 50 Hz operation.
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Programming Flowcharts Set Up A/D Buffering Specify the window in which to post the messages using olDaSetWndHandle. Specify OL_WRP_NONE if buffers are not reused, Specify the buffer wrapping mode OL_WRP_MULTIPLE if buffers are continuously using olDaSetWrapMode. reused when none are found on the ready queue, or OL_WRP_SINGLE if one buffer is continuously reused.
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Chapter 4 Transfer Data from an In-Process Buffer Determine the number of At least one buffer must exist. buffers on the in-process queue using olDaGetQueueSize. Allocate a buffer of the specified number of samples with olDmCallocBuffer. The buffer into which in-process data was copied was put onto the done queue by the driver, resulting in an OLDA_WM_BUFFER_ Copy the data from the in-process...
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Programming Flowcharts Deal with A/D Messages and Buffers The most likely error messages include OLDA_WM_OVERRUN and An error Report the error. OLDA_WM_TRIGGERERROR. occurred? OLDA_WM_TRIGGERERROR is reported if a digital event trigger is specified and the A/D operation is stopped using an external digital trigger. You may wish to set up new buffers for the next operation (see page...
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Chapter 4 Deal with A/D Messages and Buffers (cont.) Continued from previous page Continued from previous page Copy all the samples in the Using buffer to a Visual Basic array Visual using olDmCopyFromBuffer. Basic? Get a pointer to the buffer using olDmGetBufferPtr.
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Programming Flowcharts Stop the Operation Stop in an olDaStop stops the Stop the operation in an orderly operation on the orderly way using olDaStop. subsystem in the way? orderly way; the current in-process buffers are filled or emptied and put on the done queue.
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Chapter 4 Clean up the Operation Flush all buffers on the ready and/or in-process queues to the done queue using olDaFlushBuffers. Determine the number of buffers on the done queue using olDaGetQueueSize. Retrieve each buffer on the done queue using olDaGetBuffer. Free each buffer retrieved from the done queue using olDmFreeBuffer.
Calibration Running the Calibration Utility ......Calibrating the Analog Output Subsystem ....
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Note: The DT9820 Series Calibration Utility is provided for Windows 98, Windows Me, Windows 2000, and Windows XP only. The analog input circuitry of the DT9820 Series function modules is automatically calibrated when the module is powered up. The analog output circuitry of the DT9822 module is calibrated at the factory and should not require calibration for initial use.
Locate the DT9820 Series software program folder on your hard disk. This program folder was created when you installed the DT9820 Series software. Double-click the Calibration Utility icon in the program folder. Select the name of the DT9822 function module to configure from the combo box, then click OK.
Chapter 5 Calibrating the Analog Output Subsystem To calibrate the analog output circuitry of the DT9822 function module, use an external precision meter available from vendors such as Fluke, then perform the following steps: Connect Analog Output 0 (TB3, 3) to the positive side of the precision voltage meter.
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Calibration Once you have finished this procedure, the analog output circuitry is calibrated. To close the Calibration Utility, click Done.
Chapter 6 General Checklist Should you experience problems using the DT9820 Series function modules, please follow these steps: Read all the documentation provided for your product. Make sure that you have added any “Read This First” information to your manual and that you have used this information.
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Loose connections or Check your wiring and tighten any loose operation. vibrations exist. connections or cushion vibration sources; see the instructions in the DT9820 Series Getting Started Manual . The module is Check environmental and ambient overheating. temperature; consult the module’s...
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Table 6: Troubleshooting Problems (cont.) Symptom Possible Cause Possible Solution Device failure The DT9820 Series Ensure that your DT9820 Series function error reported function module was module is properly connected; see the (cont.) instructions in the DT9820 Series Getting removed while an operation was being Started Manual .
Refer to the Data Translation Support Policy located at the end of this manual for a list of services included and excluded in our standard support offering.
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If you are located outside the USA, call your local distributor. The name and telephone number of you nearest distributor are provided in your Data Translation catalog. If you are leaving a message to request a support call, please include the following information: •...
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Address: _________________________________________________________________________ ________________________________________________________________________________ Data Translation hardware product(s): __________________________________________________ serial number: _________________________________________________________________ configuration: _________________________________________________________________ Data Translation device driver - SPO number: ___________ ________________________________ _______________________________________________ version: _________________________ Data Translation software - SPO number:_______________ ________________________________ serial number: ________________________________ version:__________________________ PC make/model: ___________________________________________________________________ operating system: _____________________________ version:__________________________...
Chapter 6 E-Mail and Fax Support You can also get technical support by e-mailing or faxing the Technical Support Department: • E-mail: You can reach Technical Support at the following address: tsupport@datx.com Ensure that you provide the following minimum information: −...
Troubleshooting If Your Board Needs Factory Service If your board must be returned to Data Translation, perform the following steps: Record the board’s serial number, then contact the Customer Service Department at (508) 481-3700 (if you are in the USA) and obtain a Return Material Authorization (RMA).
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Appendix A Table 7 lists the specifications for the A/D subsystem. Table 7: A/D Subsystem Specifications DT9821/DT9822 Feature Specifications Number of analog inputs 4 Differential Number of gains 7 (1, 2, 4, 8, 16, 32, 64) Resolution 24 bits Data encoding Binary/Offset Binary System accuracy (full-scale)
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Specifications Table 7: A/D Subsystem Specifications (cont.) DT9821/DT9822 Feature Specifications Range Unipolar: 0 to 0.0390625 V, 0.078125 V, 0.15625 V, 0. 3125 V, 0.625 V, 1.25 V, 2.5 V − Offset Unipolar: 0.10 V to 0.0390625 V, − 0.10 V to 0.078125 V, −...
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Appendix A Table 7: A/D Subsystem Specifications (cont.) DT9821/DT9822 Feature Specifications 20 µV rms + (10 µV rms * gain) Amplifier input noise 200 pA rms (current) ±40 µV Channel-to-channel offset Effective number of bits 18 bits typical (ENOB) at 7.5 Hz input −100 dB @ 1 kHz Channel crosstalk Isolation Voltage...
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Specifications Table 8 lists the specifications for the D/A subsystem. Table 8: D/A Subsystem Specifications Feature DT9822 Specifications Number of analog output channels Resolution 16 bits Data encoding (input) Offset binary Nonlinearity (integral) ±4 LSBs Differential linearity ±1.0 LSB (monotonic) Output range ±5 V bipolar Zero error...
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Appendix A Table 9 lists the specifications for the digital input subsystem. Table 9: DIN Subsystem Specifications Feature Specifications Number of lines 8 (Port A) Ω Termination 22 k Pullup to +5V_I Inputs Input type: Level sensitive Input load: 1 (HCT) High-level input voltage: 2.0 V minimum Low-level input voltage:...
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Output driver low voltage: 0.5 V maximum (IOL = 12 mA) Back EMF diodes Table 11 lists the power, physical, and environmental specifications for the DT9820 Series function modules. Table 11: Power, Physical, and Environmental Specifications Feature Specifications Power µ...
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Appendix A Table 12 lists the cable and connector specifications for the DT9820 Series function modules. Table 12: DT9820 Series Cable and Connector Specifications Feature Specifications USB cable 2-meter, Type A-B, USB cable Data Translation part#17394, or AMP part# 974327-1...
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J1 on the DT9820 Series function modules and the STP9820 screw terminal panel. Table 13: Pin Assignments for Connector J1 on the DT9820 Series Function Modules and on the STP9820 Screw Terminal Pan el...
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+5 V output is available only when one of the subsystems is activated, which, in turn, activates power to the module. You can externally power the +5 V isolated output signal. This allows you to retain the last value that was written to the digital output lines when the DT9820 Series module is in low-power mode.
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Appendix B Table 14 lists the screw terminal assignments of the STP9820 screw terminal panel. Table 14: Screw Terminal Assignments of the STP9820 Screw Terminal Panel Screw Terminal Terminal Terminal Block Number Label Signal Description CH0H Analog Input Subsystem 0 High CH0L Analog Input Subsystem 0 Low AGND...
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You can externally power the +5 V isolated output signal. This will allow you to retain the last value that was written to the digital output lines when the DT9820 Series module is in low-power mode.
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Index Symbols +5 V power banks (digital I/O) base clock frequency binary data encoding buffers A/D sample clock dealing with for A/D operations A/D subsystem, specifications inprocess flush A/D trigger multiple wrap mode aborting an operation setting up accessories single wrap mode Agilent VEE aliasing analog input features...
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DOUT subsystem D/A subsystem specifications specifications DT Measure Foundry DAC0 Adjustment box DT VPI DAC0 Voltage box DT9820 Series Device Driver DAC1 Adjustment box DT-LV Link DAC1 Voltage box DTx-EZ data encoding binary twos complement data flow modes e-mail support...
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Index EP316 EP777 inprocess buffers errors, analog input input ranges external +5 V power internal clock external clock divider maximum minimum external digital trigger J1 connector pin assignments factory service LabVIEW fax support features filter/channel support formatting data messages analog input dealing with analog output dealing with for A/D operations...
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Index scans per trigger olDaPutSingleValue single-ended channels olDaReleaseDASS voltage ranges in continuous A/D operations Nyquist Theorem in single-value operations olDaReset olDaSetChannelFilter olDaSetChannelListEntry offset data encoding olDaSetChannelListSize OLDA_WM_BUFFER_ DONE olDaSetChannelType OLDA_WM_BUFFER_REUSED olDaSetClockFrequency OLDA_WM_OVERRUN olDaSetClockSource OLDA_WM_QUEUE_DONE olDaSetDataFlow OLDA_WM_QUEUE_STOPPED in continuous analog input OLDA_WM_TRIGGERERROR operations olDaAbort...
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Index OLSSC_MAXMULTISCAN operation modes OLSSC_MAXSECHANS single-value analog input OLSSC_NUMCHANNELS single-value analog output OLSSC_NUMEXTRACLOCKS single-value digital I/O OLSSC_NUMEXTRATRIGGERS orderly stop OLSSC_NUMFILTERS output ranges OLSSC_NUMGAINS OLSSC_NUMRANGES OLSSC_NUMRESOLUTIONS physical specifications OLSSC_SUP_2SCOMP pin assignments OLSSC_SUP_BINARY ports OLSSC_SUP_BUFFERING post-trigger acquisition mode OLSSC_SUP_CONTINUOUS power specifications OLSSC_SUP_DIFFERENTIAL power, +5 V OLSSC_SUP_EXTERNTRIG programmable gain...
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Index telephone World Wide Web Scope application synchronous digital I/O service and support procedure setting subsystem parameters setting up buffers technical support setting up the channel-gain list and e-mail channel parameters simultaneous A/D operations telephone single buffer wrap mode World-Wide Web single-ended channels, number of telephone support single-value operations...
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Index USB cable Visual Basic programs Visual C++ programs voltage ranges number of Windows messages World-Wide Web wrap mode writing programs in C/C++ writing programs in Visual Basic writing programs in Visual C++ zero start sequential channel-gain list...
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CUSTOMER SERVICE POLICY charge, any defective component part of such products. a. Data Translation, Inc. will repair or replace, at its option, any faulty item within ten days after receipt EFFECTIVE PERIOD OF WARRANTY of said part regardless of its warranty status.
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(b) telephone support for support upon the following terms and conditions at problem determination, verification and resolution prices published by Data Translation from time to (or instruction as to work-around, as applicable) on a time. Current price information is available from call-back basis during Data Translation's normal Data Translation, or its authorized distributor.
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Data Translation's by either party upon thirty (30) days prior written then current rates (Specialized Application Support notice to the other party.
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Data Translation. Pursuant to Section 2.4 of the Agreement, the Support Fee will also be adjusted in accordance with Data Translation's then current fee schedule as additional Licensed Processors are added. Support Fees do not include travel and living...
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