Repair - Kasco 2400VFX Operation & Maintenance Manual

WARRANTY
Warranty period:
2400VFX, 3400VFX, 3400HVFX, 4400VFX, 4400HVFX = 2-year Limited Warranty
8400VFX, 2.3VFX 2.3HVFX, 5.1VFX, 5.3VFX, 5.3HVFX = 3-year Limited Warranty
Kasco® Marine, Inc� warrants this aerator to be free from defects in material or workmanship under normal use and service (exclud-
ing ropes, power cord, and propeller)� The Kasco Marine, Inc� obligation under this warranty is limited to replacing or repairing free of
charge any defective part within the warranty period from the date of shipment� Customer shall pay shipping charges for returning the
unit to Kasco or an Authorized Repair Center�
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESSED OR IMPLIED, AND ANY OTHER OBLIGATION OR LI-
ABILITY WHATEVER ON THE PART OF KASCO MARINE, INC� AND IN NO EVENT SHALL KASCO MARINE, INC� BE LIABLE FOR
ANY SPECIAL OR CONSEQUENTIAL DAMAGES�
Warranty is void if:
• The equipment is not maintained properly according to the Maintenance Recommendations supplied in this Owner's Manual.
• The equipment is returned for repair without the power cord
• The unit, control panel, or power cord are altered in any way from original shipment� Cuts in the power cord are not covered under
warranty�
• The equipment is damaged by unauthorized tampering�
• The sacrificial zinc anode around the motor shaft shows significant deterioration (not maintained according to Recommendations
supplied in this Owner's Manual)
Warranty Claim Procedure: The best method for establishing warranty period is by keeping your original receipt and registering the
equipment online at kascomarine�com under the
Once warranty coverage has been established, the unit may be sent to Kasco Marine or any Kasco Authorized Repair Center for evalu-
ation and repair� See Repair section for more information regarding warranty repair procedure�

REPAIR

Note: Only complete motor assemblies will be accepted for warranty repair� The power cord and all other components must be returned
with the motor as originally assembled. Any missing parts will be replaced at the customer's expense and, if determined to have caused
the failure, could void the entire warranty� Some parts are essential for structural support during shipping and others, such as the power
cord, are essential to properly diagnose potential causes of failure. It is not necessary to return the control panel or float with the unit
assembly�
Any required repairs must be performed by Kasco Marine� Any alterations or changes made to Kasco units by an unauthorized source
will void the warranty� This includes tampering with the unit, power cord, and/or control panel�
A physical Kasco Repair Form must be included with any equipment sent to Kasco
or an Authorized Repair Center� This form can be found under the Product Support
section of kascomarine�com� If no Repair Form is available, include your name and
physical address for return delivery of the repaired unit and a daytime phone number
and/or e-mail address for correspondence regarding the warranty claim�
Once warranty coverage has been established, the equipment may be sent to any
Kasco Authorized Repair Center or to Kasco at this address:
2400 – 4400 VFX DECORATIVE AERATOR
Warranty Information section�
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MANUAL
Shipping Address:
Kasco Marine, Inc�
800 Deere Rd.
Prescott, WI 54021
Attn: Repairs
884170 / 2021.1.1