Support And Other Resources; Accessing Aruba Support; Accessing Updates - Aruba 6000 Series Installation And Getting Started Manual

Support and Other Resources

Access Aruba support and updates, and view warranty and regulatory information

Accessing Aruba Support

Aruba Support Services
Aruba Support Portal
North America telephone
International telephone
Be sure to collect the following information before contacting Support:
Technical support registration number (if applicable)
n
Product name, model or version, and serial number
n
Operating system name and version
n
Firmware version
n
Error messages
n
Product-specific reports and logs
n
Add-on products or components
n
Third-party products or components
n
Other useful sites
Other websites that can be used to find information:
Airheads social forums and Knowledge
Base
Software licensing
End-of-Life information
Aruba software and documentation

Accessing Updates

You can access updates from the Aruba Support Portal or the HPE My Networking Website.
Aruba 6000 & 6100 Switch Series Installation and Getting Started Guide |
Support and Other Resources
https://www.arubanetworks.com/support-services/
https://asp.arubanetworks.com/
1-800-943-4526 (US & Canada Toll-Free Number)
+1-408-754-1200 (Primary - Toll Number)
+1-650-385-6582 (Backup - Toll Number - Use only when all other
numbers are not working)
https://www.arubanetworks.com/support-services/contact-
support/
https://community.arubanetworks.com/
https://lms.arubanetworks.com/
https://www.arubanetworks.com/support-services/end-of-life/
https://asp.arubanetworks.com/downloads
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