Silencing The Alarm; Service And Support; Specification And Technical Characteristics - Eaton 5PX Advanced User's Manual

Conditions

7.2 Silencing the alarm

Press the ESC (Escape) button on the front panel display to silence the alarm. Check the alarm condition and perform the
applicable action to resolve the condition. If the alarm status changes, the alarm beeps again, overriding the previous
alarm silencing.

7.3 Service and support

If you have any question or problem with the UPS, call Eaton or your local service representative in your country / region.
Please have the following information ready when you call for service:
• Model number
• Serial number
• Firmware version number
• Date of failure or problem
• Symptoms of failure or problem
• Customer return address and contact information
If repair is required, you will be given a Returned Material Authorization (RMA) number. This number must appear on the
outside of the package and on the Bill Of Lading (if applicable). Use the original packaging or request packaging from the
Help Desk or distributor. Units damaged in shipment as a result of improper packaging are not covered under warranty. A
replacement or repair unit will be shipped freight prepaid for all warrantied units.
For critical applications, immediate replacement may be available. Call the Help Desk for the dealer or distributor
nearest you.

8 Specification and technical characteristics

5PX 1000 / 1500 models :
5PX 2200 / 3000 models :
614-40094-00
Possible cause
The Remote Power Off (RPO) switch is active or
the RPO connector is missing.
Action
If the UPS Status menu displays
the "Remote Power Off" notice,
deactivate the RPO input.
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