® Eaton setUPS Firmware upgrade procedure Contents 1. Download the software setUPS and the firmware (if receiving this document by email) 2. UPS connection 3. Launch setUPS 4. Power OFF the UPS 5. setUPS firmware menu 6. Firmware selection 7. Confirmation 8.
Firmware upgrade procedure 1. Download the software setUPS and the firmware Go to the Power Quality Website (http://eaton.com/Downloads/) Select your product , 5PX, and select your solution type, firmware. Click on “Download 5PX UPS Firmware Updates” Firmware...
UPS. Then connect the cable to your computer. 3. Launch setUPS ® For a first time Eaton setUPS installation, double click on the exe file and valid the “User Account Control” message by “Yes” Page 4/14...
Page 5
Firmware upgrade procedure The installer opens, click on “Next” Read and click on “Accept” Click on “Install” And on “Finish” ® And the Eaton setUPS starts. If Eaton ® setUPS is already installed, open setUPS Page 5/14 Eaton®setUPS_5PX_firmware_upgrade_rev_02...
Page 6
® Eaton setUPS Firmware upgrade procedure At the startup, the software searches for the connected UPS and as soon as communication is established, the product is identified : Page 6/14 Eaton®setUPS_5PX_firmware_upgrade_rev_02...
Firmware upgrade procedure 4. Power OFF the UPS To turn the power off on the 5PX UPS, press and hold the power button for 3 seconds. WARNING : this will turn OFF any load that is connected to the UPS outlets ! Once the unit is OFF, the screen looks like the picture below : 5.
Firmware upgrade procedure If the firmware list is empty, copy/paste the downloaded firmware in the target folder My Documents\Eaton setUPS\firmware (click on the “…” button) : 6. Firmware selection Click on the firmware file to select it and then on the “Upload firmware” button : Page 8/14 Eaton®setUPS_5PX_firmware_upgrade_rev_02...
® Eaton setUPS Firmware upgrade procedure 7. Confirmation The following screen appears which reminds you that UPS output is OFF during the upgrade, select “Yes” to continue 8. Upgrade process A click noise comes from the UPS (relay) and it transfers into Boot loader mode. The firmware will then be erased and then rewritten into the UPS.
® Eaton setUPS Firmware upgrade procedure And on setUPS window, the firmware upgrade steps appear : 9. Upload success When the firmware flash process is done, the UPS fans start and the UPS emits a long beep. The display on the UPS returns back to the normal OFF state.
® Eaton setUPS Firmware upgrade procedure 10. Return to normal state The setUPS reverts back to the UPS information section. The firmware version should now reflect the latest version : 11. UPS ON Press and hold the power button for 3 seconds to turn the UPS back ON : Page 11/14 Eaton®setUPS_5PX_firmware_upgrade_rev_02...
Page 12
® Eaton setUPS Firmware upgrade procedure Once the UPS is ON, the following screen appears : Loads can now be powered back ON ! Page 12/14 Eaton®setUPS_5PX_firmware_upgrade_rev_02...
The firmware upgrade is stopped during the process : → restart the firmware upgrade process and the upload starts again. The setUPS software doesn’t recognize your 5PX UPS : the computer installed a wrong UPS driver (MGE USB UPS) : →...
Page 14
® Eaton setUPS Firmware upgrade procedure Adjust the display contrast : - Go to the menu Settings / Local settings / LCD settings / Modify contrast / - Press enter button and scroll buttons to adjust the contrast : Page 14/14...
Need help?
Do you have a question about the 5PX and is the answer not in the manual?
Questions and answers