Eaton 5PX Advanced User's Manual
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Eaton 5PX Advanced User's Manual

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Copyright © 2021 EATON
All rights reserved.
614-40096-00
Eaton 5PX
Advanced User Guide
5PX1500HRTG2
5PX2200HRTG2
5PX3000HRTG2
5PX3000HRTNG2
5PXEBM48RTG2
5PXEBM72RTG2

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  • Page 1 Eaton 5PX Advanced User Guide 5PX1500HRTG2 5PX2200HRTG2 5PX3000HRTG2 5PX3000HRTNG2 5PXEBM48RTG2 5PXEBM72RTG2 Copyright © 2021 EATON All rights reserved. 614-40096-00...
  • Page 2 Special symbols The following are examples of symbols used on the UPS or accessories to alert you to important information: DANGER: Dangerous voltage levels are present within the UPS. The UPS has its own internal power source (the battery). Consequently, the power outlets may be energized even if the UPS is disconnected from the AC power source.

  • Page 3: Table Of Contents

    4.3 Display functions..........................19 4.4 User settings............................21 4.5 Communication ports......................... 24 4.6 UPS remote control functions......................26 4.7 Eaton Intelligent Power Software suite ..................... 29 4.8 Cybersecurity ............................29 Operation ........................29 5.1 Start-up and normal operation ......................29 5.2 Starting the UPS on battery........................
  • Page 4 5.7 Retrieving the fault log ........................31 UPS maintenance......................31 6.1 Equipment care........................... 31 6.2 Storing the equipment........................31 6.3 When to replace batteries........................32 6.4 Replacing batteries ..........................32 6.5 Replacing the UPS equipped with a HotSwap MBP ................34 6.6 Recycling the used equipment ......................

  • Page 5: Introduction

    Thank you for selecting an Eaton 5PX product to protect your electrical equipment. The Eaton 5PX range has been designed with the utmost care. We recommend that you take the time to read this advanced user guide to take full advantage of the many features of your UPS (Uninterruptible Power System).

  • Page 6: Benefits

    - causing hours of lost productivity and expensive repairs. With the Eaton 5PX , you can safely eliminate the effects of power disturbances and guard the integrity of your equipment. Providing outstanding performance and reliability, the Eaton 5PX’s unique benefits include: •...

  • Page 7: Presentation

    2 Presentation 2.1 Standard installation Tower installation Rack installation Weights and dimensions Description (UPS) Weights (lb / kg) Dimentions (inch / mm) D x W x H 5PX1500HRTG2 49.4 / 22.4 17.6x17.2x3.4 / 448x438x85.5 5PX2200HRTG2 62.2 / 28.2 23.7x17.2x3.4 / 603x438x85.5 5PX3000HRTG2 69.9 / 31.7 23.7x17.2x3.4 / 603x438x85.5...

  • Page 8: Rear Panel

    2.2 Rear panel ① UPS 5PX1500HRTG2 ② Input AC power source  ③ Primary group (critical equipment) ④ Outlet group (programmable outlets) ⑤ USB communication port ⑥ RS232 communication port 5PX2200HRTG2- 5PX3000HRTG2/5PX3000HRTNG2 ⑦ Relay output contact ⑧ Connector for ROO (Remote On/Off) control and RPO (Remote Power Off) ⑨ Slot for optional communication card ⑩ Connector for additional External Battery Module 5PXEBM48RT2UG2 - 5PXEBM72RT2UG2...

  • Page 9: Optional Accessories

    Part number Description 5PXEBM48RTG2 5PXEBM72RTG2 Extended Battery Module 5PXEBM72RT3UAG2 Eaton Gigabit Network Card (SNMP v1/v3 and IP v4/v6 // Ethernet Network-M2 10/100/1000BaseT) INDGW-M2 Eaton Industrial Gateway Card (Modbus TCP / RTU) Relay-MS Eaton Relay card (1 x RS232 or 5 x Relay output)
  • Page 10 Package content Verify that the following additional items are included with the UPS: ① UPS ⑬ Connection cable to AC power source (2200VA & 3000VA models only) ⑭ Connection cables for the protected equipment ⑮ RS232 communication cable ⑯ USB communication cable ⑰ Safety instructions ⑱ Quick start ⑲ Cable locking systems ⑳ Rack kit for 19-inch 4-post enclosures...

  • Page 11: Recommended Positions

    3.2 Recommended positions Installation in tower position If you ordered other UPS accessories, refer to specific user manuals to check the tower installation with the UPS. To install the UPS: Place the UPS on a flat, stable surface in its final location. Always keep 6" or 150 mm of free space behind the UPS rear panel for ventilation.
  • Page 12 Installation in rack position Follow steps 1 to 4 for module mounting on the rails. The rails and necessary hardware are supplied by Eaton. 614-40096-00...

  • Page 13: Connecting The Internal Battery

    3.3 Connecting the internal battery A small amount of arcing may occur when connecting the internal batteries. This is normal and will not harm personnel. Connect the cables quickly and firmly. Remove the front panel by pressing on both sides of the panel.
  • Page 14 Rack installation A small amount of arcing may occur when connecting an EBM to the UPS. This is normal and will not harm personnel. Insert the EBM cable into the UPS battery connector quickly and firmly. To increase stability, it is preferable to place the EBM below the UPS.

  • Page 15: Ups Connection

    "In/Out settings" section. 3.6 Connection with a FlexPDU (Power Distribution Unit) optional module 1. 5PX 1000 / 1500 : Use the power cable of the protected equipment. 5PX 2200 / 3000 connect the UPS input socket to the AC power source using the cable (13) supplied.
  • Page 16 1.  Connect the input socket (48) on the HotSwap MBP module to the AC power source using the cable (13) supplied. 2.  Connect the UPS input socket (2) to the “UPS Input” (47) on the HotSwap MBP module, using the cable (26) supplied. This cable and the connector are marked blue.

  • Page 17: Interfaces And Communication

    4 Interfaces and communication 4.1 Control panel The screen provides useful information about the UPS itself, load status, events, measurements and settings. The LED bar ⑨ has been implemented to provide a quick visual reference of UPS status "at-a-glance". ① Power ON indicator (green) ②...

  • Page 18: Lcd Description

    4.2 LCD description ① Load status and measurements ② Equipment status icon ③ Status / Message ④ Battery status As default, or after 5 minutes of inactivity, the LCD displays the screen saver. The backlight LCD automatically dims after 5 minutes of inactivity. Press any button to restore the screen. Note.

  • Page 19: Display Functions

    4.3 Display functions Press the Enter ( ⮠  ) button to activate the menu options. Use the two middle buttons (⯅ and ⯆) to scroll through the menu structure. Press the Enter (⮠  ) button to select an option. Press the (ESC) button to cancel or return to the previous menu.
  • Page 20 Submenu Display information or Menu function Type / Model / Part Number / Serial Number / UPS Firmware / NMC Firmware / Identification IPV4 Address / IPV6 Address / Com card MAC Address Registration Links to Eaton registration website 614-40096-00...

  • Page 21: User Settings

    4.4 User settings The following table displays the options that can be changed by the user. Submenu Available settings Default settings [English] [Français] [Deutsch] [Español] [Русский] English [Português] [Italiano] [Simplified Chinese] [Japanese] Automatic message for user Language Menus, status, notices and alarms, UPS fault, Event Log configuration when UPS is data and settings are in all supported languages.
  • Page 22 Submenu Available settings Default settings [Yes] [No] [Timer] [10s] … [180s] When mains recovers during a shutdown sequence: Forced [Yes] If set to Enabled, shutdown sequence will complete and reboot [10s] wait 10 seconds prior to restart, If set to Disabled, shutdown sequence will not complete, UPS stays on.
  • Page 23 Submenu Available settings Default settings [0%] ... [100%] Automatic restart will occur only when the set percentage Restart batt. of battery charge is reached, and "Auto Restart" is enabled [0%] level and set to ON. A setting of 0% allows immediate automatic restart when utility returns after a UPS shutdown due to an extended power outage.

  • Page 24: Communication Ports

    Submenu Available settings Default settings [DB9-7]: [On bat] [Low bat] [Bat fault] [UPS OK] [Load protected] [Load powered] [General alarm] [OVL pre- alarm] [DB9-8]: [On bat] [Low bat] [Bat fault] [UPS OK] [Load protected] [Load powered] [General alarm] [OVL pre- alarm] [Yes] [No] Remote...
  • Page 25 Connect the other end of the communication cable (15) or (16) to the USB (5) or RS232 (6) communication port on the UPS.  The UPS can now communicate with Eaton power management software.  You can improve the remote monitoring and power managment of the UPS by adding a communication...

  • Page 26: Ups Remote Control Functions

    Connectivity cards Connectivity cards allow the UPS to communicate in a variety of networking environments and with different types of devices. The 5PX models have one available communication bay for the following connectivity cards: • Gigabit Network card (Network-M2) : provides a Gigabit Ethernet connection and enables secure UPS monitoring over HTTPS web browser interface, SNMP v1/v3 protocol and email alarms.
  • Page 27 Programmable signal inputs The 5PX incorporates several programmable signal inputs: one Remote Power Off (RPO) input terminal, one Remote On/ Off (ROO) input terminal, one RS-232 input (pin-4). Signal inputs can be configured (see Settings > Comm settings > Signal Input) to have one of the following functions: ...
  • Page 28 Always test the RPO function before applying your critical load to avoid accidental load loss. Programmable signal outputs The 5PX incorporates several programmable signal outputs: one relay output and two optocoupler outputs (DB9 pins 1 and 8). Signal outputs can be configured (see Settings > Comm settings > Output Signals) to report the following...

  • Page 29: Eaton Intelligent Power Software Suite

    It also gives you a complete record of critical power events, and it notifies you of important UPS or power information. If there is a power outage and the 5PX UPS battery power becomes low, Eaton Software suite can automatically shut down your computer system to protect your data before the UPS shutdown occurs.

  • Page 30: Starting The Ups On Battery

    5.4 Operating modes The Eaton 5PX front panel indicates the UPS status through the UPS indicators located above the LCD screen. Normal mode  When the green sinewave symbol is illuminated, the UPS is providing protected AC power output. The UPS monitors and charges the batteries as needed and provides power protection to your equipment.

  • Page 31: Return Of Ac Input Power

    If you store the equipment for a long period, recharge the battery every 6 months by connecting the UPS to utility power. The internal batteries charge to 90% capacity in less than 3 hours. However, Eaton recommends that the batteries charge for 48 hours after long-term storage.

  • Page 32: When To Replace Batteries

    6.3 When to replace batteries Eaton UPS batteries have an expected life span of 3-5 years. After 4 years of operation, the UPS will provide a battery replacement notification reminding you that your batteries are nearing the end of their useful life. You should take proactive steps to ensure you replace your batteries for optimal operation and reliability.
  • Page 33 Replacing the internal battery : The internal battery is heavy. Use caution when handling the heavy batteries.   A Phillips head screwdriver is needed to perform this procedure  1 - Pull off the front panel by pressing the tabs on both sides.

  • Page 34: Replacing The Ups Equipped With A Hotswap Mbp

    7 Troubleshooting The Eaton 5PX is designed for reliable, autonomous operation while providing you with notifications and alerts whenever a potential operational or performance issue occurs. Usually the alarms shown by the control panel do not mean that the output power is affected. Instead, they are preventive alarms intended to alert the user.

  • Page 35: Typical Alarms And Faults

    • Events are silent status information that are recorded into the Event log. Example = "AC freq in range". • Alarms are recorded into the Event log and displayed on the LCD status screen with the logo blinking. Some alarms may be announced by a beep every 3 seconds.
  • Page 36 The following table describes typical conditions: Conditions Possible cause Action Battery mode The UPS is powering the A utility failure has occurred and the UPS is in equipment with battery power. battery mode. Prepare your equipment for LED is On. shutdown.

  • Page 37: Silencing The Alarm

    7.3 Service and support If you have any question or problem with the UPS, call Eaton or your local service representative in your country / region. Please have the following information ready when you call for service: •...

  • Page 38: Ups Model List

    Eaton 5PX 2200H RT2U G2 5PX2200HRTG2 2200W/2200VA Rack / Tower Eaton 5PX 3000H RT2U G2 5PX3000HRTG2 3000W/3000VA Rack / Tower Eaton 5PX 3000H RT2U Netpack G2 5PX3000HRTNG2 8.2 Extended Battery Module model list Model Catalog Number Configuration Battery voltage Use with...

  • Page 39: Electrical Input Connections

    Default input Catalog Number Input nominal voltages Input voltage window (Voltage/Current) 5PX3000HRTG2 208V/16A 5PX3000HRTNG2 8.4 Electrical input connections Catalog Number Input connection Input cable 5PX1500HRTG2 IEC C14-10A Not provided 5PX2200HRTG2 C19/16A to NEMA L6-20 IEC C20-16A 5PX3000HRTG2 5PX3000HRTNG2 8.5 Electrical output All models Normal mode Battery mode...

  • Page 40: Electrical Output Connection

    8.6 Electrical output connection Output conection Catalog Number Output cable (4) IEC10A Primary group 5PX1500HRTG2 (2) IEC10A Group 1 (2) IEC10A Group 2 (2) IEC10A 5PX2200HRTG2 (4) IEC10A + (1) IEC16A Primary group (2) IEC10A + (1) IEC16A Group 1 5PX3000HRTG2 (2) IEC10A Group 2 5PX3000HRTNG2...

  • Page 41: Glossary

    IEC 61000-4-2, (ESD): 8 kV Contact Discharge / 15 kV Air Discharge IEC 61000-4-3, (Radiated field): 10 V/m IEC 61000-4-4, (EFT): 4 kV EMC (Immunity) IEC 61000-4-5, (Surges): 2 kV Differentiel Mode / 4 kV Common Mode IEC 61000-4-6, (Electromagnetic field): 10 V IEC 61000-4-8, (Conducted magnetic field): 30 A/m CE, cTUVus, FCC, Energy star Agency markings...

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