Cleaning And Maintenance Instructions; Wiring Diagram; Frequently Asked Questions - Modern Flames Landscape Pro Multiview Series User Instructions

MAINTENANCE
Problem
A. Wiring for motor is loose
Fireplace lights up but there is
no flame image or flame image
frozen
B. Motor is defective
A. Fireplace spindle/rod is
contacting to metal
Fireplace is squeaking when
flame image is on
B. Motor is defective

FREQUENTLY ASKED QUESTIONS

Q. How do you change the optional Wall Touch Control to Fahrenheit/Celsius?
A. Long press on the up and down arrows on the fire unit to toggle between Fahrenheit and Celsius.
Q. What distance can the remote be used from the fireplace?
A. Optimal distance for the remote control is within 6 meters.
Q. Can you turn on the fireplace via the manual control and off via the remote (or vise versa)?
A. Yes.
Q. Can the fireplace be installed outside?
A. No. Please review the entire safety chapter before installing this fireplace.
Q. Does the fireplace need to be on a dedicated 15 amp circuit?
A. Yes.
Q. What thickness of sheetrock should be used for the recessed installation?
A. 12mm or 16mm, thinner is recommended for tile façade.
Q. How often do the batteries in the remote need to be replaced?
A. Annually, possibly more with heavy use.
Q. Is there a remote receiver in the fireplace that requires batteries?
A. No, only the actual remote requires batteries. The rest of the fireplace runs entirely off of the main
power supply.
Possible Cause Corrective Action
A. Disconnect unit from power
source and inspect for loose
connections from motor
B. Replace motor
A. Apply lithium grease or any
standard grease to contacts with
rod and metal
B. Replace motor

CLEANING AND MAINTENANCE INSTRUCTIONS

There is very little maintenance involved with your electric fireplace. Please follow the few points below:
• On a semi-annual basis unplug the machine from it's power source, wait for the heating element to
cool and dust the fire unit with a dry cloth. Be careful not to brush any wires that may be exposed as
you do this.
• To clean the glass face of the fireplace simply use your desired glass cleaner with paper towels.
• To clean the air inlets/outlets, wipe with a soft cloth or the nozzle of a vacuum cleaner
• Dust can easily build up around the heater area inside the fire unit, on the left and right sides. Take
particular care to clean this area on a regular basis to prevent buildup.
• For long periods of inactivity, please unplug the fireplace and ensure the surrounding area remains
dry.
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MAINTENANCE

WIRING DIAGRAM

WIFI
Ember Flame
Motor Motor
Flame light
Ember Bed light
Downlight