BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 User Guide BT PAPERJET 35...
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BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Welcome… to your BT PaperJet 35 plain paper inkjet fax machine. Combines phone, answering machine, fax, copy and SMS text message functions in one compact machine.
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BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 This user guide provides you with all the information you need to get the most from your fax machine. You must first set up your machine before you can use it.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Getting started WARNING Do not place your BT PaperJet 35 in the bathroom or other humid areas. Which socket? Telephone line socket: LINE Handset socket: Location You need to place your BT PaperJet 35 close enough to mains power and telephone sockets so that the cables will reach.
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BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Getting started Plug the mains power cable into the machine, and the other end into the mains power and switch on. Your BT PaperJet 35 performs a start up check. The screen displays AUTOMATIC on the top line and alternates between SET DATE/TIME and CHECK PRINT HEAD on the bottom line.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Getting started IMPORTANT TEST PRINT Once the print cartridge has been installed and the front cover closed, your BT PaperJet 35 will automatically clean the cartridge nozzles and perform a test print.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Insert the cartridge into the holder with the metal contacts facing the front of the machine. Pull the cartridge forward until it clicks into place. Close the front cover and replace the handset.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Getting started If you make a mistake, press move the cursor to the digit you want and enter the new one to overwrite it. If you selected the 12 hour format, the...
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Getting to know your fax Fax machine Speed dial directory Calls lists//Pause Press to access Speed Displays the last 10 outgoing Dial and One Touch fax and phone calls, page 20.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Getting to know your fax Paper support tray Plain paper feeder compartment Automatic document feeder Insert documents to be faxed or copied. (Up to 5 sheets at a time.)
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Using the phone Making calls 1. Lift the handset and enter the number. 2. To end a call, replace the handset. Handsfree 1. Press . You will hear the dial tone.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Using the directories If you make a mistake, move the cursor to the character you want and overwrite it with a new on. To delete the whole name, press...
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Edit and delete 1. Press repeatedly until the display shows FAX SET-UP then press 2. Press repeatedly until the display shows ONE TOUCH DIAL then press .
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Using the directories 6. Display shows EDIT ANOTHER YES . Press code or to return to standby. To change a speed dial entry, simply overwrite the existing entry with a new one.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Faxing Inserting plain paper To avoid pages being drawn in together, always fan out the pages first to separate them, then tap down before placing them in the paper feeder.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Faxing If you make a mistake dialling, press (<>) to move the cursor to the digit and overwrite it with the correct one. Or press to delete the whole number.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 2. Press repeatedly until the display shows TX FROM MEMORY then press . The document is scanned. 3. When scanning is completed the document is assigned a reference number, e.g.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Faxing Low ink warning When the print cartridge is close to running out, the display shows INK LOW. When there is no ink left, OUT OF INK is displayed.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 TAD/FAX – your machine automatically prepares to receive a fax if it hears fax tones or plays your outgoing message to voice callers before preparing to take a voice message.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Faxing Change/cancel a timed poll. If you have set your machine to poll a document at a later time, you can cancel it or change the time at which it starts to poll.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Reports and lists Your BT PaperJet 35 can print out a list of faxes sent and received, speed dial and one-touch entries and other useful information.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Reports and lists Transmission Report Select the printing option you prefer. 1. Press repeatedly until the display shows FAX SET-UP then press repeatedly until the display shows FAILED TX 2.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 3. Press to scroll through the options: LAST BROAD. REP, ACTIVITY REP, PRINT: ID LIST, PRINT OUT:EXIT 4. Press to confirm the option displayed. After printing out your BT PaperJet 35 returns to standby.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Caller Display IMPORTANT To use Caller Display you must first subscribe to the service from your network provider. A quarterly fee is payable. For more information on BT’s Calling Features, call BT free on 0800 800 150.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Copying You can copy original documents inserting them one page at a time in the automatic feeder. Make up to 9 copies of each page. Copy a document You can set the contrast and resolution as in fax documents.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 SMS stands for Short Messaging Service IMPORTANT You must subscribe to your Network Provider’s Caller Display Service so that you can use SMS text messaging. A quarterly fee may be payable, please contact your network provider for more details.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 SMS Service centre numbers Your BT PaperJet 35 is preset to send and receive text messages using the BT service. If you want to use a different service you will need to change the service centre numbers.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Writing tips Press to switch between upper and lower case letters. Press to move the cursor to the point you want or create a space. Press to delete a character to the left of the cursor.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Either Press once to scroll through the message and see all the data. Press to scroll through the list of texts. Options while reading texts: When you are reading a text you can scroll through a number of options: Press to display options for the message.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 9 is the default subaddress used by the BT text service. Any texts sent to you without the subaddress specified will go to subaddress 9. Message folders The Sent and Written Message folders can each hold up to 5 texts.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 2. Press to display DISPLAY LIST . 3. Press The display shows the reference number, and the sender’s number. Either Press once to scroll through the message and see all the data.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Print text configuration You can print details of your BT PaperJet 35’s text settings. 1. Press then to scroll to CONFIGURATION . 2. Press to display SERV.CENTRE NO .
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Using the answering machine Your PaperJet 35 can be set to take messages if you cannot answer calls. To use the Answering Machine, set the reception mode to TAD/FAX.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Using the answering machine In PHONE/FAX mode it is played to the caller, in the period before BT PaperJet 35 beeps and displays LIFT HANDSET each time a call is answered.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 To set Announce Only You can set your answering machine to Announce Only where callers will hear your OGM #1 but your machine will not record their messages.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Using the answering machine Record a memo You can record a memo message for other users. Memos are stored and played in the same way as recorded messages.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Private reception When your answering machine receives a message, it is played over the loudspeaker. To keep messages confidential, you can set your BT PaperJet 35 to receive them silently. This will switch the speaker off during reception only and not affect normal playback.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Using the answering machine – play the next message – stops playback and returns the machine to standby. All messages are saved. Press to delete the message you are listening to.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 6. Enter the time you want the messages to be transferred, e.g. for 11:45. 7. Press . The display shows TYPE TEL.NUMBER . 8. Enter the phone number you want to be called. Include the full dialling code.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Using the answering machine The security code is also your answering machine’s remote access code which is used to access your messages from another phone. See page 43.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Set security code protection To stop others from playing messages received on your BT PaperJet 35 answering machine. 1. Press repeatedly until the display shows TAD SET-UP .
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Using the answering machine To set the number of rings for other reception modes, see Additional settings, ‘Number of rings before answer’, page 49. IMPORTANT For Remote Access to work, your BT PaperJet 35 must be set to FAX/TAD reception mode.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 3. You can also change the settings to switch from TAD/FAX to AUTOMATIC reception mode. to set TAD/FAX reception mode. to start recording a new OGM1...
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Additional settings Change date and time You can adjust the date and time manually. 1. Press until the display shows FAX SET-UP then press 2. Display shows DATE AND TIME .
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 3. Press repeatedly until the display shows HEADER INSIDE . If required, press to display HEADER OUTSIDE . 4. Press to confirm the option displayed. Set language & country You can choose which language your machine uses for the display and set the country you are in.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Additional settings Adjust print area of received documents 1. Press repeatedly until the display shows FAX SET-UP then press 2. Press repeatedly until the display shows PRINTER PARAMET . Press repeatedly until the display shows REDUCTION: 94% .
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Silent reception If your machine is set to AUTOMATIC or PHONE/FAX reception modes (page 39) you can set it to receive documents without the ringer sounding.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Additional settings Ringer volume There are 3 levels and Off. 1. Press repeatedly until the display shows FAX SET-UP then press 2. Press to display VARIOUS SETTINGS .
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Voice call alert If your BT PaperJet 35 is set to PHONE/FAX reception, it will automatically alert you to voice calls with a 20 second tone. You can change the duration of the tone, from 15 to 40 seconds.
6. Press to return to standby. Dial and fax tones on/off Your BT PaperJet 35 lets you hear the dial tones as well as the fax tones when connecting to another fax machine. You can turn the sound On or Off.
2. Press to adjust the volume which is displayed on the screen. Beeps on/off Your BT PaperJet 35 gives beeps to alert you to faults, errors etc. You can switch these beeps to High, Med, Low or Off. 1. Press repeatedly until the display shows FAX SET-UP then press 2.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Additional settings Error Correction Mode (ECM) ECM is a standard system for correcting errors caused by interference on the line. It works when your machine and the sending or receiving machine both have ECM switched on.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Install a new print cartridge Print cartridge type When replacing a print cartridge you will need type M2201, available from 0870 240 7285. Replace print cartridge 1.
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BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Install a new print cartridge 5. Avoid touching the electrical contacts and nozzles. 6. Insert the new print cartridge with the electrical contacts facing towards the front of the machine.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Clean print cartridge head and test the nozzles If the print quality deteriorates, set your BT PaperJet 35 to clean the print head and nozzles and print a test page.
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BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Install a new print cartridge 3. Disconnect your BT PaperJet 35 from the mains power. 4. Pull the print cartridge lever forward then lift the cartridge out.
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BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Install a new print cartridge 7. Replace the print cartridge and push until it clicks into place. 8. Close cover and replace the handset. Reconnect the mains power.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Help If the power fails One-touch and speed dial directories are saved. Documents stored in the memory as well as the date and time are not saved.
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BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Help Machine will not send a document Check that the document is not jammed. The line may be busy. Wait until it is free and try sending again.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Help Error Codes Code Problem None (OK) Poor print quality. Could not connect to line. No answer from other machine or person. Error has occurred when re-sending a fax.
Signals and On screen messages Your BT PaperJet 35 provides audible alerts or messages on the display to inform you of the status of the machine and for error messages. In some cases the error indicator light will also flash.
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BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Help DOC IN MEMORY MEMORY FULL NOT PROGRAMMED OUT OF INK PAPER ERROR. PRESS (STOP) POLL. RETRY NNN REMOVE DOCUMENT, PRESS (STOP) Paper jam during copying or sending. Press...
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Paper jams If sheets of plain paper get jammed, the display shows PAPER ERROR PRESS 1. Press . If the jammed sheet does not eject automatically, carefully pull it out manually.
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BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Help Remove the roller. Remove the jammed paper. Replace the roller by inserting one end into the locating hole on the left-hand side of the machine. Then with the lever pointing forward press the right hand end down into the slot on the right.
If vertical lines appear on the copy, clean the scanner. If vertical lines still appear, call the BT PaperJet Helpline 0870 240 8026. 1. Disconnect your BT PaperJet 35 from the mains power and remove the handset from its cradle. 2. Turn off the mains power and open the front cover.
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BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Help 5. Remove the roller. 6. Clean the glass surface of the scanner with a soft, lint-free cloth. DO NOT POUR OR SPRAY CLEANING FLUID DIRECTLY ONTO THE GLASS SURFACE.
Safety General Your BT PaperJet 35 should be placed on a level and stable surface at least 10cm away from other electrical equipment. Do not place it in direct sunlight or near a radiator, heater or air conditioning unit. Do not allow it to become dusty or come into contact with water or chemicals.
2. If 1 (III) applies, the original fax will be repaired free of charge subject to the conditions in clause 5. BT’s normal repair times for most faults is 14 days. If the fax is beyond economical repair we will replace it with a brand new BT PaperJet 35.
(a) paying the cost of repair of the faulty fax or (b) the carriage charges incurred in having the original fax returned un-repaired and the loan fax collected. 6. The liability of BT under the terms of the guarantee is limited to the exchange of the fax or the repair and return of the original fax.
All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Your BT PaperJet 35 has a REN of 1. A total REN of 4 is allowed.
BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Technical information If you have problems connecting to a switchboard, contact the BT PaperJet Helpline on 0870 240 8026. R&TTE This product is intended to be connected to analogue networks and private switching systems in the United Kingdom.
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BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672 Visit us at www.bt.com Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of...
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