Where Can I Get Some Help With General Home Computing; I'm Moving Home. What Should I Do; I'd Like To Continue To Use My Existing Router. What Do I Need To - BT Broadband Quick Start Manual

computer by clicking
you find this software, you can either use it to set up your wireless connection – its
help function may be useful if you're not sure how to do this – or there may be
a tick box that allows Windows to control the wireless set-up. Then follow the
instructions on page 16.
Where can I get some help with general home computing and technology?
BT Home IT Support can give you professional IT support and advice across a wide
range of computer and IT devices. For help over the phone or in your home, go to
www.bt.com/homeitsupport

I'm moving home. What should I do?

Call us on 0800 800 150, giving at least five days' notice. Broadband service is
subject to availability at your new home.
I'd like to continue to use my existing router. What do I need to do connect to
BT Total Broadband?
We recommend you use the BT Home Hub to get the most out of your BT Total
Broadband service. However, if you're going to be using another type of modem
or router, please follow its set-up instructions.
You may need the following information:
Connection, PPP or username:
Password:
Encapsulation:
Multiplexing:
VPI/VCI:
Once you have successfully connected your computer to the internet, you're
ready to continue your set-up and explore BT Total Broadband's great features,
including security, email, BT Broadband Talk – and more.
Please go to
www.bt.com/setup/start
1 The BT Total Broadband network doesn't need a connection password. However, some routers do require one. If you're
asked for a password, just enter 'password' and confirm, as required.
Start then All programs
or call 0800 876 6542.
broadband.user@btbroadband.com
None required
PPPoA or PPP over ATM
VC-based or VC Mux
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and looking through the list. Once
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Help
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