Where To Get Help - BT Business Total Broadband Quick Reference Manual

Where to get help

On your desktop
Desktop Help is a tool that identifies problems with your broadband, email or Wi-Fi connection,
suggests quick fixes or fixes problems remotely.
It's installed automatically when the CD included in your Welcome Pack is used to set up your
BT Business Total Broadband service. Once Desktop Help is installed, you'll see the
your desktop.
To help you make the most of Desktop Help, we recommend that you install it on each computer
connected to your BT Business Total Broadband service.
To find out more about Desktop Help or to download it if it's not already installed, go to
www.bt.com/business/help/desktopdownload
Note: Desktop Help works with PCs using Windows 7, Vista or XP. If you use a Mac, see our
other online help.
Online
Your BT Business Total Broadband service includes lots of great features, including email,
security, web space and more, and there are extra services that you can buy.
See online Help & Support, including frequently asked questions – www.bt.com/business/help
On your CD
There's a User Guide on your CD. It has more detailed service information,
including troubleshooting.
Quick reference guide
4
icon on