I Have An Adsl Master Socket, Do I Still Need To Use Filters; Can I Connect More Than One Telephone To A Filter; What Do I Do If I Don't Have Enough Adsl Filters; My Broadband Connection To My Hub Is Unreliable. What Should I Do - BT Broadband Quick Start Manual

I have an ADSL master socket, do I still need to use filters?

No. When you get to guide step 3, you'll simply plug your broadband
Quick Start
cable straight into the ADSL master socket's DSL socket.
A broadband (ADSL) main socket
looks like this:

Can I connect more than one telephone to a filter?

Yes. If you use a socket doubler you can connect more than one phone to a single
ADSL filter, as shown here.

What do I do if I don't have enough ADSL filters?

You can order ADSL filters at and most computer shops or by
www.bt.com/shop
calling us on 0800 800 150.
You can still install broadband even if all devices don't yet have an ADSL filter, but
you must unplug any device without an ADSL filter from its phone socket. You can
reconnect the device once you've an ADSL filter for it.

My broadband connection to my Hub is unreliable. What should I do?

If it's since you first connected your Hub to broadband, please
less than ten days
wait a little longer. Your line needs time to establish its best speed. To make sure
you receive the fastest, most reliable service possible on your line, we'll remotely
test it for up to ten days after your broadband is activated. This may occasionally
interrupt your service and cause your speed to vary. This is normal, and your speed
will settle down after ten days.
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