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Crestron C2N-SDC-DC
C2N-SDC-DC Troubleshooting (continued)
TROUBLE
Yellow NET LED
does not
illuminate
Shade/Drape
move in opposite
direction desired
Shade/Drape
does not
respond
SETUP LED is
on steady
SETUP LED is
flashing
CAUTION: Use only Crestron power supplies for Crestron equipment.
Failure to do so could cause equipment damage or void the Crestron
warranty.
Operations & Installation Guide - DOC. 6373
Shade & Drape DC Motor Controller
PROBABLE
CAUSE(S)
Improper Net ID
Loose network
connection
Incorrect
shade/drape motor
wiring
Shade/Drape fault
No application
software
Flashes during
download
Shade & Drape DC Motor Controller: C2N-SDC-DC 27
CORRECTIVE
ACTION
Verify that the
C2N-SDC-DC Net ID
matches the Net ID in
the software program
Verify that cable plugged
into NET port is secure
Reverse the polarity of
shade/drape motor wires
Verify shade/drape
upper and lower limit –
Refer to shade/drape
manufacturer
instructions
Load firmware
Wait for download to
complete. If still flashing
or on steady, cycle
power
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