Problem Solving; Troubleshooting; Further Inquiries; Future Updates - Crestron C2N-MMS Operation Manual

Crestron C2N-MMS

Problem Solving

Operations Guide – DOC. 6374

Troubleshooting

The table after this paragraph provides corrective action for possible trouble
situations. If further assistance is required, please contact a Crestron customer
service representative.
C2N-MMS Troubleshooting
TROUBLE POSSIBLE CAUSE(S)
PWR LED does C2N-MMS is not
not illuminate. receiving power.
NET LED does Improper Net ID is set.
not illuminate.
Poor picture Cables improperly
quality (RGB). connected.
Incorrect EQ and/or
Boost compensation
settings.
Display device not
configured properly.
Incorrect sync input
impedance.
Poor picture Cables improperly
quality (Video). connected.

Further Inquiries

If you cannot locate specific information or have questions after reviewing this
guide, please take advantage of Crestron's award winning customer service team by
calling the Crestron corporate headquarters at 1-888-CRESTRON [1-888-273-7876].
For assistance in your local time zone, refer to the Crestron website
(www.crestron.com) for a listing of Crestron worldwide offices.
You can also log onto the online help section of the Crestron website to ask
questions about Crestron products. First-time users will need to establish a user
account to fully benefit from all available features.

Future Updates

As Crestron improves functions, adds new features, and extends the capabilities of
the C2N-MMS, additional information may be made available as manual updates.
These updates are solely electronic and serve as intermediary supplements prior to
the release of a complete technical documentation revision.
Check the Crestron website periodically for manual update availability and its
relevance. Updates are identified as an "Addendum" in the Download column.
Professional Multimedia Switch
CORRECTIVE ACTION
Verify that cables plugged
into the NET ports are
secure.
Verify that C2N-MMS Net ID
matches the Net ID in SIMPL
Windows. Refer to "Identity
Code" on page 9.
Verify that all cables are
secure.
Adjust EQ and/or Boost
compensation settings.
Configure display device to
match output frequency.
Set DIP switches to lower
sync input impedance.
Verify that all cables are
secure.
Professional Multimedia Switch: C2N-MMS • 25